I've had the phone for about a week now, and it's been really crash-prone and unstable for the first couple of days. I previously had an HD7 for 4 weeks, so I immediately set up my DVP like I had the HD7 set up.
It was so buggy, I hard reset at least a couple of times in those few days. My most recent hard reset was on Sunday, and lo and behold, I didn't experience any crashes for 4 days!
That started me thinking. The difference between the previous hard reset and the current hard reset was that I hadn't loaded many apps or any mp3s yet - so I loaded the same amount of MP3s as I had before (about 8gb) and immediately any new programs started crashing! In fact, I think just about anything that wrote to the disk exhibited errors, from newly downloaded and installed apps to existing apps which does disk I/O. The marketplace crashed all the time while downloading or installing apps.
My best guess as to the cause of the issue is that the SD card is corrupting data. As long as you are using the internal storage, everything runs fine - but once data is written to the SD card, things are getting corrupted. I'm not sure about this, it's just a guess.
At the OS level, the internal storage is combined with the SD card into a single logical disk - AKA JBOD in RAID terms. I'm not sure about the OS-level algorithm it uses to determine whether or not to save to internal vs SD card, but my guess is that it writes to the internal first, then when that is exceeded, it writes to the SD card. Even after removing some MP3s, I still had crashes, so I'm guessing that it doesn't overwrite the same sectors that previously held data until all the "fresh" sectors have been used (ie it was still writing to the SD card).
If this is the case, then the culprits could be either A) Dell's crappy SD card drivers corrupting the data or B) a crappy quality SD card corrupting the data. Given their recent QC issues i'm inclined to think it's B - but I hope it's A because that would imply a software fix as opposed to having to replace hardware.
Either way, I'll write a program to test my hypothesis: It'll create a test files of a specific size and then read them back and check that the test data is correct.
Thoughts? Has anybody else noticed similar behavior after filling up their storage?
I suspected the SD card as well, which is why I included the remaining storage space in the options in the poll at http://forum.xda-developers.com/showthread.php?t=891295
That being said, some others have said that doing a system reset on their phone did not fix the crashing problems. There are 2 major unknown variables here of course - when the phone is using the SD card vs. internal memory, and whether everyone is experiencing the same type of crashing.
pjfan75 said:
I suspected the SD card as well, which is why I included the remaining storage space in the options in the poll at http://forum.xda-developers.com/showthread.php?t=891295
Click to expand...
Click to collapse
Yeah, I wouldn't be surprised if there were multiple causes for the all the crashes people are experiencing - most likely the SD card may be responsible for some of those, while other issues are causing more crashes.
Impossible to tell at the moment, though. But perhaps the reason why people associated wifi with crashing was that they were using the wifi to load more data than they were over 3G?
I've thought about the apps too. AP mobile is one that is involved on my list. Shazam, yelp, where, are others. I an make my hd7 crash with each of them. However, that does not eliminate sd card. Optimal read/write access speed will probably impact crash, lag, and performance.
Based on this thread it sounds like it's probably more of a driver issue.
alodar1 said:
I've thought about the apps too. AP mobile is one that is involved on my list. Shazam, yelp, where, are others. I an make my hd7 crash with each of them. However, that does not eliminate sd card. Optimal read/write access speed will probably impact crash, lag, and performance.
Click to expand...
Click to collapse
I've used those apps on the HD7 and I don't think they ever crashed it - not nearly as often as the DVP crashes.
zaijian said:
But perhaps the reason why people associated wifi with crashing was that they were using the wifi to load more data than they were over 3G?
Click to expand...
Click to collapse
That and also at a much higher rate than 3G typically.
zaijian said:
Based on this thread it sounds like it's probably more of a driver issue.
Click to expand...
Click to collapse
I don't know if I would agree with that. I would hope that drivers would be the same on all devices. To have 1 fail and 20 not fail....is it driver? I would be curious to know what the failure rates would be. Sure we see alot of complaints here on this forum....but there is not a whole lot of traffic about failure of the DVP. All in All, I'm happy with the DVP. I also have a HD7...and I'm happy with that. I have them both sitting here...and when I make a decision to use a phone of my choice...I've chosen the DVP.
With all things being equal, if I get into a fight, the DVP can be used as a weapon.
I've used up quite a bit of storage but the only time I seem to get a crash is when I enable WiFi, otherwise my DVP seems to run stable.
efjay said:
I've used up quite a bit of storage but the only time I seem to get a crash is when I enable WiFi, otherwise my DVP seems to run stable.
Click to expand...
Click to collapse
I have the same results, I went crash free for 2 days without WiFi I wanted to test it and turned it back on and it crashed within a few min.
I have a replacement coming from Dell but I doubt they will have it fixed. I'm hoping it would be something that can be fixed by an update.
Mine crashes too!!
I too am experiencing many of the issues that have been posted on this forum (crashing w/wo wifi, while in MP, or when an app needs data from the internet). Twice I have reached in my pocket, hit the power button to bring up the lock screen and nothing happens - just a blank screen. Hence had to pull the battery and reboot.
A couple of other things I have noticed that I am not sure I have seen on the forums. Does anyone else have a DVP where the top left edge and the bottom right edge are not flush with the bottom of the phone? It is slight, but I noticed it on day one. Also, I have a heck of a time with the accelerometer sticking. Sometimes it refuses to go back into portrait mode. No mater how I turn and twist it (360 deg).
Anyone else experience this?
I used to use the power button to get to the unlock screen, but after fumbling with it a few times in the dark, I switched to flipping out the keyboard, which does the same thing. And while it did often take multiple presses of the power button to wake the DVP, I have never had to pull the battery.
I've had the DVP since November 8th, and had it crash on my severely enough for a battery pull maybe 3-4 times tops. This is both on the "engineering" phone and the "retail" phone. The only difference I have with you guys - and this is pretty significant - is that I hacked my SD card pretty much within the first couple of days of getting it. I've upgraded to a SanDisk class 2 16GB.
Now, I haven't particularly filled it up; in fact, I have tons of space free. But, I'd like to set some facts straight:
1) The DVP has no internal storage. Just a few megs (~16MB or so) just so the OS can run if you pull the SD card. Nothing new here; we've seen this during the first days of the SD card hack thread.
2) If you fill up your storage, and applications request for IsolatedStorage, the request will most likely fail if you have (close to) zero storage free. If applications don't check for that, it will probably crash. I don't know if this is necessarily happening, since I don't have a crashing device to observe this behaviour, but that's one hunch. Some of you have said that the HD7 did not crash when you filled up the storage, which might throw my theory out the window.
3) The SD card used in the DVP is also a SanDisk - I tend to trust them with storage reliability. If it is indeed a driver issue, then Microsoft might have some share in the blame as well - MS writes drivers for the OEMs for WP7.
What we need to do is scientifically reproduce the issue. Instead of general data corruption, another thing to check is to see what happens as storage gets filled up.
kltye said:
What we need to do is scientifically reproduce the issue. Instead of general data corruption, another thing to check is to see what happens as storage gets filled up.
Click to expand...
Click to collapse
I attempted to do just that - I wrote a storage test app and ran it on my DVP, and it encountered no issues.
The app wrote test data, filling up 95% of available free space (around 13.3GB), then read it back in and verified the data. I'm now fairly confident that it's not the SD card or the storage drivers that are responsible for the crashing.
I did however, encounter issues trying to download the Rise of Glory game. I had turned wifi off, but it's large enough that it requires wifi or sync in order to download and install. Once I turned wifi on and retried the download, the phone crashed on me.
Let's see if we can verify the wifi + marketplace issue:
1) make sure phone wifi is off
2) connect DVP to computer, run Zune
3) via zune sync, verify that you can install a large game or app on your phone. It has to be one which you haven't downloaded before, as I don't think you can force zune to reinstall an app it knows you already downloaded.
4) disconnect the phone
5) verify the game runs correctly
6) uninstall the game on the phone
7) turn phone wifi on
8) go into marketplace on the phone
9) reinstall the same game and see if you have any issues with marketplace while downloading (freezing/hanging/etc)
10) if everything's still ok, verify that the game runs correctly
@Zaijian
I tried reproducing your flow on my DVP and it didn't crash. But, what is strange is mine freezes (only twice so far) @ random right after playing and trying to get to some other app or switching between app. This tends me to side on the memory as being the culprit or some other component being the culprit. Most likely could be memory related and how WP7 manages to kill an app. Is there a memtest kind of thing we could run on this DVP?
I wrote a wifi transfer testing app and ran it overnight - it transferred 4GB over my wifi (from my desktop to the phone) correctly and without incident.
So, i've confirmed that:
A) there's nothing wrong with writing a single large file to the file system
B) there's nothing wrong with transferring data over wifi
My next tests will be:
1) simultaneously writing multiple large files to the file system
2) simultaneoulsy writing files to the file system and transferring data over wifi
3) some sort of memory test to see if memory is getting corrupted
WiFi seems to be the issue
Not much question that mine locks up when WiFi is turned on. I have been experimenting with this issue for the past few days and while having WiFi on causes random lock-ups, not having it on makes it run without any issues.
Fortunately, most of the areas I use my phone have good 3G coverage so WiFi acting up is not a deal breaker but I certainly hope they are able to fix this with the impending update.
One consideration is could there be an app we all have that uses WiFi that is causing trouble? Has anyone had issues with this from a fresh device? I seem to recall having it lock up early on before I put many apps on it.
jetjockgordo said:
Not much question that mine locks up when WiFi is turned on. I have been experimenting with this issue for the past few days and while having WiFi on causes random lock-ups, not having it on makes it run without any issues.
Fortunately, most of the areas I use my phone have good 3G coverage so WiFi acting up is not a deal breaker but I certainly hope they are able to fix this with the impending update.
One consideration is could there be an app we all have that uses WiFi that is causing trouble? Has anyone had issues with this from a fresh device? I seem to recall having it lock up early on before I put many apps on it.
Click to expand...
Click to collapse
My problems seem to occur when I'm going through the marketplace and downloading via wifi.
I verified with my test app that wifi can transfer a large amount of data without errors. This leads me to believe that the wifi itself is not the cause of the issues, but that wifi in combination with other factors may be the cause.
zaijian said:
My problems seem to occur when I'm going through the marketplace and downloading via wifi.
I verified with my test app that wifi can transfer a large amount of data without errors. This leads me to believe that the wifi itself is not the cause of the issues, but that wifi in combination with other factors may be the cause.
Click to expand...
Click to collapse
I thought so too but I left the WiFi on and rebooting without accessing Marketplace has been causing lockups as well. In fact, I just noticed it was locked up after a reboot 10 minutes ago and, sure enough, I left WiFi on. I didn't so much as unlock the screen after the reboot although I have also had it lock up while accessing Marketplace.
jetjockgordo said:
I thought so too but I left the WiFi on and rebooting without accessing Marketplace has been causing lockups as well. In fact, I just noticed it was locked up after a reboot 10 minutes ago and, sure enough, I left WiFi on. I didn't so much as unlock the screen after the reboot although I have also had it lock up while accessing Marketplace.
Click to expand...
Click to collapse
I'll test using wifi simultaneously with local disk I/O and see if that causes errors.
Related
People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!
doministry said:
People beware!!!
This failure X2 corrupts memory cards!
Completely corrputs the content!
Sooner or later you’ll also encounter this –
confirmed by many other users!
So if you still decide to use this unreliable piece of failure,
be sure to make backups!!!!
Click to expand...
Click to collapse
Indeed,
I lost 7Gb aprox of very valuable stuff, like source code, documentation, photos, charts, music, software, video, backups, and so on..
I think i may found the pattern (kind of) because after the first corrupted memory it happend to me seeeeeveral times...
Its like if i start an app (lets say a game) that uses a lot of resources, the game is laggy and somehow it closes OR you use another app on the same time that is installed on the SD, like they crash by sharing some kind of resource... im not quite sure but at least two times after "playing" (i quote it because its mega laggy) i saw my Program Files folder EMPTY...
At least this time it doesnt f*** the whole card..
i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)
indycar: You are terrible wrong! The card problem issue is the X2 problem NOT card! I try a lot of cards (differents manufacturer, size, class). The point is, that X2 automatically turn off card when you stand by device and it turn on when you wake up X2 again. I´m thinking, that this should be a "feature" to increase power managing capabilities...
indycar said:
i wonder why OP hasnt posted a single good thing bout x2
i owe it and im quite satisfied with it it hass some things that need to be fixed but otherwise i like it
the only problem i have with it is that loses the sd card sometimes but as i read its the card problem (default one that came with it) its class2 (cheap $#"$#!%%&Z&#&"%%""% provider)
Click to expand...
Click to collapse
Well I wrote many good things about it before.
With a decent firmware it'a decent device and the best choice!!!!!!
But current firmware is a massacre confirmed by all users so no reason for good words....
The memory card problem is completely independent from the card, happened to me with both cards!!!
Another victim of memory card corruption. the whole content of the memory card just dissappear like*poof*. and the symtoms looks the same. system became incredably laggy all of the sudden. reboot the device and "watch your past disappear" (adapted from STFirst Contact when Borg Queen says "Watch your future ends")...
Ben
the weird thing about my card is that only SOME things disappeared, i had several folders on my card little by little they disappeared but the files that werent in folders stayed and never got deleted, thought the card itself did not gain/lose any memory.
my card is fine .. nothing happened
You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.
ring-bearer said:
You corrupted people should try some file recovery software to recover your card content. There are plenty of free recovery programs on the internet. You'd have to stick your card into your computer and run the software on the disk. Report back if you get it to work because if could help others.
Click to expand...
Click to collapse
Most of my content was backed up so I will not hassle with this.
However I would love to know how to eventually format the card to
to not to slow it down...
This whole X2 case reminds me of N97 when it was introduced. Truly 'spooky' phone
My card is also from today one of those who messes up. My files does not get deleted but when browsing the card from the phone it sometimes contains perhaps two out of the folders, sometimes the files is there (i guess) but folder and file names seams renamed. A look at the card on my computer shows every file/folder/file name intact.
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
As you might have read, my card only looked corrupted in the phone file explorer but yes, I installed every application on the card. Most used is S2P and Pocket player and of course all my music used by the apps mentioned.
If running S2P listening to music,the app suddenly halts. I then shuts S2P down and starts file explorer to see what happened the card looks partially deleted or all folder and file names corrupted (mounting the card on PC shows no errors at all).
In the beginning I had Outlook save incoming mail on card but as the card disconnects outlook creates a folder, Storage Card in root of phone. That creates a problem when the phone mounts the card again since it gets named Storage Card2 instead. That messes up all short cuts created by me or phone to the applications installed at the card.
I use card pre packed with phone and I see no reason to try another since others here reports no difference when replacing card.
hertell said:
Guys,
You who had the SD-card corrupted, did you install any applications on it that you use frequently?
Click to expand...
Click to collapse
The moment my card got corrputed
I quit using X2 completely.
I've seen no sense in further struggling and
I also have no time for that.
Why the question?
MR2 also screws it?!
TLDR: Don't install programs or attachments on your storage card.
I am now 100% certain that power management is behind the disappearing storage card issue, and is a culprit in a number of other bugs. It looks like when you put the device into standby, it switches off power to a number of components.
It's easy to see what happens with the storage card if you use SPB Mobile Shell. There's a handy shortcut under Tools - Browse Files - Storage Card. If you put that shortcut on your home screen and come out of standby, you'll usually see the icon return to the default unassigned shortcut. After anywhere between a fraction of and many seconds, the SD card icon will reappear.
Seems like some genius engineer at Foxconn, not knowing much about WinMo or stuff in general thought he was being very clever by saving what, 10mA? in shutting it off. Think of all those extra minutes of standby time saved.
I too suffered from a corrupted FAT, but thankfully all I really lost was MP3s I already had elsewhere. Since I figured out what's going on, I've had no trouble whatsoever. It does of course mean that I've had to make yet more compromises in the functionality of the device. The key is to make sure not to install programs on the storage card, or if you must, make sure the phone doesn't go into standby while running them. Also, don't choose to store email and MMS attachments on the card, or you'll get the Storage Card2 problem.
Stupid power management also explains these other things that have been bothering me, and many of you:
Notification sounds and lights not working properly.
Sporadic checking of email.
Custom ringtones disappearing (Hint: put them on main memory).
The phone randomly freezing when trying to work with Bluetooth car kits.
Presumably Sony engineers are aware of this, because if they aren't, God help us. I'm guessing that power management is such a low level issue that it's very difficult to fix with firmware if at all. That being the case, I'm not confident this phone will ever work properly and has most likely sounded the death knell for me for both Sony Ericsson and WinMo.
@bedlam_au
You may be right about power management.
That may be the answer.
Before my card corruption when I was entering SlideView
I always saw it REFRESHING media content,
like looking for it again and again....
have you tried it?
Code:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Suspend]
"shc1:"=dword:00000000
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\State\Resuming]
"shc1:"=dword:00000000
We have been testing it with my friend for a while (since 24th of april) and he hasn't got any storage card problems after applying this *.reg. He had them every time before that.
@ultrashot: I think you've done it! Changed those keys and didn't even need to soft reset. I've been checking all day and haven't seen the storage card disappear once. Presumably it's going to stay that way.
Does someone feel like making up a cab for this? It'd make many people's day.
bedlam_au,
Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Problem 2:
I probably have only used 240 Mb of the USB storage, and it shows that I have 13Gb free. However, when I put the check boxes beside the applications that can be moved to the USB storage (i.e. native apps2sd), I seem to have surpassed the limit allowed for moving the app for USB storage. I've got 21 apps that can be moved, but it won't allow me to move the 21st app. Error message says "[! Move Application] Failed to move application. There is not enough storage left." I've tried checking and unchecking boxes of different applications, and it has nothing to do with the 20 apps limit, but rather it's the amount of memory being moved to the USB storage
********************* updated 01-12-2011 **********************
Please report to Issue 13674 on google's bug reporting page.
hXXp://code.google.com/p/android/issues/detail?id=13674
Sorry, I'm a newbie, so I can't post outside link. Please change the XX to tt in the link above.
************************************************************
Well I have 23 apps on my USB storage, and I have the Voodoo Root kernel as well. It shows 2.1gb used, 11gb free.
I did notice a 'soft reboot' earlier today but it wasn't during a call, don't know what caused it but yeah. Honestly if I were you and the problem persists just reformat and start over.
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
you can capture the log with adb logcat command, or download a logcat app from the Market http://www.appbrain.com/search?q=logcat
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
AllGamer said:
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
Click to expand...
Click to collapse
Didn't they switch the type of flash memory used from earlier Galaxy S phones? I saw some discussion about it not being movinand any longer, or at least some sort of physical difference between what the NS has vs the SGS line.
distortedloop said:
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
Click to expand...
Click to collapse
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
DumbUglyDragon said:
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
Click to expand...
Click to collapse
Oh yes, I was the same on my N1 and even EVO 4G, but once I got a Galaxy S, never even considered it.
I'll wager the nand used for the "rom" space is faster than the nand for the "sdcard", another thing to consider. You're not even half-way used up with that 450...
americancrew said:
Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Click to expand...
Click to collapse
I haven't rooted my Nexus S,but i've experience the same soft reboot during call.
I have the "End call using power button" option enabled. Im not sure if i was leaning on the button when it happened, but stock doesn't have a reboot option, so its unlikely. I suspect its a OS bug, rather than a rooting issue.
Let me know if you make any progress, i've since made calls with no problems.
Psosmith82 said:
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
Click to expand...
Click to collapse
You know, I thought there were software incompatibilities too at the first place. I did not use "End call using power button". But after running the same stock rom with rooting and apps for a week, I didn't see the soft reset during the phone call. I have just installed a new rom on my nexus s, the R2 version of MoDaCo Custom ROM for the Samsung Nexus S. Running great so far. No soft resets.
** Edit **
Actually, after posting this post yesterday, I did experience another soft reset whilst talking on my phone. I have the same apps that I have been running in the background, mainly: google pinyin, paypal, k-9 mail, ebay, rhapsody, google voice, bluetooth share, and swype. I am not experience the soft reset in all calls, after I have installed the R2 version of MoDaCo Custom Rom. I will post any problems again if I do see this happening again.
I did a factory reboot/restore and that seemed to take care of the soft reset during call problem.
Have made several calls without issue
Its doing it again, this phone is going back. The screen coating is already wearing off as well. Hopefully number 2 will be better.
I have yet to get one android phone that hasnt had to be exchanged once. Android phones really need to have better QC before leaving the factory.
Droid 1: 3 times (keyboard, GPS problems)
Evo: 4 times (terrible screens)
epic: 1 time (Keyboard)
Nexus: 1 time (so far) Screen Coating, Constant Reboots
Phone reboots itself during an active call.
I have been experiencing this problem and it seems to escalate in frequency. I got this Nexus S on day one when it came out. However, I have not experienced soft reboot issue until last week, after the OTA update. Since then, it keeps doing it more and more and now it's like almost every active call I make. First, I thought it's software conflict. Now, having read this whole thread, I think it's an OS issue.
I also sometimes encounter with completely losing signal. The phone can not register to any network, and I have to reboot.
One more issue is the voice search apk sometimes activates itself when I shake or move the phone.
My phone is stock, and I do not have any issue with USB storage.
I like the phone for its speed, and the contour screen. It handles most tasks very quickly, even it's still a stock phone, unrooted.
I still have it until Jan 14 to decide whether I will keep it or not. Hopefully, there are some ways to fix these issues.
Mine is restarting during calls and also when not in use. It restarted 3 times during calls within 10 days, and I witnessed it restarting by itself at least once when the phone was locked and not in use.
I have an unrooted Nexus S, which I started using yesterday. The OTA came almost immediately after setting up, so I installed that. It appeared to be working flawlessly until this evening when I made the first call on it. It rebooted a few minutes into the call. After redialing it did it again, the third call I ended without problem, but was shorter than the previous two. A few mins later I made some test calls and it rebooted during both of them.
I did a factory reset and wipe of USB storage - I didn't bother adding my Google account and just made a test call which lasted 13 mins before I hung up.
I'll have to make some more calls tomorrow and if they work, I'll try adding my Google account and restoring stuff.
I had this same thing happen to me quite a few times reboot during a call or locking up after a call. I work to a company and we purchased three phones. So I switched with another one and guess what? Same problem definitely looking like a software problem.
This just happened to me for the 1st time a little bit ago. About 35 mins into the call/conversation, phone rebooted itself. Non-rooted here, I hope it's a software issue, that can be corrected within the next OTA update.
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
distortedloop said:
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
Click to expand...
Click to collapse
While I cannot speak for anyone else having this issue, in my case - no. The phone didn't get warmer, or seem to overheat. Odd issue to say the least.
Stock ROM (2.3.1) here as well. Just had it reboot 10 minutes into a call, then one minute into the following call to apologise for the first dropped call!
I have a problem, when I turn Wi-Fi on the whole unit becomes unresponsive. I cannot open almost any program, the DVP runs slow and freezes.
If I turnt it off is back to normal.
Anyone else is having this issue?
I got 2 units, one of them has ths problem, the other one does not.
They are both 16gb.
I am not getting as many issues as you but the WiFi does seem a bit more problematic than the WiFi on the HD7. The only lockups that I have seen have been when I am on WiFi. Also the Venue Pro seems to have a harder time staying connected to the WiFi than the HD7 on the same network.
palmbluetooth said:
I have a problem, when I turn Wi-Fi on the whole unit becomes unresponsive. I cannot open almost any program, the DVP runs slow and freezes.
If I turnt it off is back to normal.
Anyone else is having this issue?
I got 2 units, one of them has ths problem, the other one does not.
They are both 16gb.
Click to expand...
Click to collapse
Same issue here. They are sending me a replacement unit. Should be here tomorrow. Hopefully it will fix most of the bugs I have noticed on the phone.
Damionix said:
Same issue here. They are sending me a replacement unit. Should be here tomorrow. Hopefully it will fix most of the bugs I have noticed on the phone.
Click to expand...
Click to collapse
That's good.
I wonder if the replacement unit has any software updates or not.
I compared the 2 units I have and they are all identical software versions.
Do both phones have the same build date? You can find it on the box.
My 8GB has been working fine over WiFi and has a build date of 12/15/10.
Yes, both have the same date 12/14/2010.
palmbluetooth said:
I have a problem, when I turn Wi-Fi on the whole unit becomes unresponsive. I cannot open almost any program, the DVP runs slow and freezes.
If I turnt it off is back to normal.
Anyone else is having this issue?
I got 2 units, one of them has ths problem, the other one does not.
They are both 16gb.
Click to expand...
Click to collapse
my build date is 12/17 and I do not see the problem. In fact the WiFi is working quite nicely,shifting from AP to AP as I move around.
Only problem I'm seeing is a slight lag in the browser. I would wager this comes from loading and unloading pages...
palmbluetooth said:
Yes, both have the same date 12/14/2010.
Click to expand...
Click to collapse
Same apps installed on both?
Mine was built 12/17 (16GB) and is exhibiting the freezing while on WiFi. I don't think it's a batch issue. Perhaps it's the encryption type. I use WPA2 and I have the WiFi-freezing-the-phone problem.
alodar1 said:
my build date is 12/17 and I do not see the problem. In fact the WiFi is working quite nicely,shifting from AP to AP as I move around.
Only problem I'm seeing is a slight lag in the browser. I would wager this comes from loading and unloading pages...
Click to expand...
Click to collapse
no encryption, mac address, WEP, WPA, WPA2 ?
mrancier said:
Mine was built 12/17 (16GB) and is exhibiting the freezing while on WiFi. I don't think it's a batch issue. Perhaps it's the encryption type. I use WPA2 and I have the WiFi-freezing-the-phone problem.
Click to expand...
Click to collapse
I use WPA2 as well and don't have the freezing problem.
pjfan75 said:
I use WPA2 as well and don't have the freezing problem.
Click to expand...
Click to collapse
That would only leave hardware failure. Man, that sucks.
mrancier said:
That would only leave hardware failure. Man, that sucks.
Click to expand...
Click to collapse
Have you tried doing a system reset on the phone and not installing any apps? Still have the problem?
pjfan75 said:
Have you tried doing a system reset on the phone and not installing any apps? Still have the problem?
Click to expand...
Click to collapse
Yes indeed. still no go.
I noticed yesterday while Wi-Fi is enabled, and music is playing through your speakers (haven't tried via headphones), the music skips for a second then continues playing. This happens repeatedly if you're listening to music for awhile.
When I disabled Wi-Fi, the skipping stops.
Anyone else can confirm this issue?
pjfan75 said:
Same apps installed on both?
Click to expand...
Click to collapse
Same apps, same wireless network, same account.
Everything exactly the same.
This is way out there, but could the freezes be related to subpar SDCARD performance ? I had one instance where I shut down the phone, and when I turned it back on the first run setup wizard came on. All the apps I had downloaded were gone. Has not happened again, but evidently, downloads go directly to SD, and apps execute directly from SD. Large downloads seem to Freeze the phone, the browser in conjunction with the marketplace, etc. I don't know, just throwing it out there. Could be Dell be using different SD card models or manufacturers and affecting performance ? I know it's crazy, just want to hear your opinion.
mrancier said:
This is way out there, but could the freezes be related to subpar SDCARD performance ? I had one instance where I shut down the phone, and when I turned it back on the first run setup wizard came on. All the apps I had downloaded were gone. Has not happened again, but evidently, downloads go directly to SD, and apps execute directly from SD. Large downloads seem to Freeze the phone, the browser in conjunction with the marketplace, etc. I don't know, just throwing it out there. Could be Dell be using different SD card models or manufacturers and affecting performance ? I know it's crazy, just want to hear your opinion.
Click to expand...
Click to collapse
That is what I suspected as well. Maybe it's crashing because the SD card is being taxed more by the faster WiFi data (vs. cell data).
I wonder if those who have freezing have more apps or data installed and now the phone is using the SD card instead of the internal memory? As pointed out in another thread, there's about 1GB of internal memory.
pjfan75 said:
That is what I suspected as well. Maybe it's crashing because the SD card is being taxed more by the faster WiFi data (vs. cell data).
I wonder if those who have freezing have more apps or data installed and now the phone is using the SD card instead of the internal memory? As pointed out in another thread, there's about 1GB of internal memory.
Click to expand...
Click to collapse
Just froze for me (first time today as I hadn't used it save for a phone call and email) while downloading an app in the background while browsing a webpage.
Seemed to do it on command-- as soon as I opened up the browser and went to a page, it stopped, I pressed the Windows key and it sent me to the tile page where it was frozen with the whole people tile filled up with faces.
Long press of power button needed to reboot.
And yes, this was while on WiFi.
My 16GB (don't have the build date) and mine is doing the same thing. I am at a location where I don't have great service and have had to connect to WiFI all weekend. When I go to a rich website or the marketplace the phone will just freeze.
Dell is sending out a new one this week. Hopefully this will fix the issue.
Alright, so I have posted on this before, and thought I had it solved... WRONG! So the problem is anytime I go to use data without wifi, it'll reset the phone for some reason. Already tried every radio, and that didn't do it. I've tried 3 different SD cards, even without cards. So if I never setup a data connection the phone works great. As soon as I setup that connection it just starts rebooting. VERY annoying! Especially when trying to show it off lol.
Can anyone chime in on this? Is this normal?
very odd, actually, i would have said nope never heard of it up until 3 min ago when i downloaded a program from the marketplace, left my screen on and didnt touch it and zap, of it went, up to then ive never had an issue at all, i hope it doesnt persist. I think its unlikely an SD issue, but it could be, if you can always reproduce the issue then its likely a system bug, if its random then its more likely to be memory/SD issues.
Hi guys i had the same issue on my TMOUS device and i still have it... but its only when i use my 16gb san disk memory card
So that is SD card issues for yourself then,
intrestingly ive worked out that if i fill up my card a couple of hundred MB more i dont have the issue, take the files off again and it has problems, So ive run it through some tests and there is nothing wrong with it, i can only assume that for one reason or another the OS does not like a particular portion of the card...even though i cant find any issues with it, all i can assume is that there is some performance issue in that sector, not enough to create errors on the PC but below what WP is needing.
Wow that's strange... And yes, I can replicate the same situation consistently. It's always Data for some reason. I just can't tell if it's upload or down
Ok one thing I do notice... It will reboot MUCH easier with specific radios. Others will last much longer before they reboot.
try dumping a few 100MB of music on, if its anything like mine it may be enough to get it working,
To be honest there is so many different stories on here with various issues, including one from myself i dont think there can be a single answer, if a different radio works better than thats one step, try filling more of your SD that another step, keep building it up until you get somewhere, dont think there is much more i can suggest im afraid, sorry!
If I download from mobile network for an extended period of time, my phone will eventually freeze. The buttons will have no effect and I need to remove the battery.
Here is a way to reproduce it:
There is a game on the market called 'Contract Killer'. Download and run it.
It will then ask you to download ~250Mb of data, and where to save it.
If you choose 'SD Card' and download over mobile network, the phone will eventually freeze (after downloading about 95 Mb, sometimes less sometimes more).
At first I thought it was the SD Card but I changed that and it made no difference since it doesn't seem to happen when I save to the internal memory. I then switched on WiFi and used that instead and had no problems.
Also, sometimes this happens when I download a large app from the market. I tend not to use WiFi since I have an unlimited data plan.
Can someone with a large data plan please test this and see if they get a similar problem?
As a wild guess, I think that maybe using mobile data and writing to SD card together causes overheating. I tried underclocking my CPU to ~500Mhz and it made no difference.
I am using HyperdroidGBX-v12.
I have radio version: leo 2.15.50.14.
If there is a developer and you have any questions or need any debug information, please let me know.
FYI, if it helps any, for a test I just downloaded a 414mb file, saved to SD card, and had no issues, twice in succession.
I'm using tyween's TyphooN CM7 nightly (3.3.3), Magldr 1.13, & CWM. Radio 2.12.50.02_2
I tried switching my radio to 2.12.50, and I tried 3 different SD cards. It didn't help. I switched back to 2.15.50.
I don't know if it makes any difference but my signal is low (2 asu).
I also tried clearing all my data/dalvik cache/cache (after backing up of course). Then I installed HyperDroid-CM7-v2.1.0. It made no difference.
Anyone have any clues what could be wrong? Is it a hardware problem? I know I originally said it could be overheating but even happens when the phone is barely warm.
Also, if there is a way to turn off HSDPA that could be something I could try (although my network only supports 3G so I can't turn off 3G completely).
I am also having the same problem you described exactly,,,,verified with the Contract killer game.
And at first I also thought it was a hardware issue but freezes are not dependent on the phones heat status...and my HD2 is somewhat overheating from any network-SD card usage.
By the way,,,,I have changed through 7 different Android roms and problem still persists...
Mine also does the same thing and I hate to be the bearer of bad news but it is a hardware issue. My phone can not and will not endure any prolonged use of the internet, and or any apps what so ever. It used to only happen when i was using the mobile network now it does not discriminate, from my understanding its due to excessive overheating and from the BSA joint coming undone from the main cpu. There is a thread about it somewhere not sure where.