[Q]current ****ty service by T-Mobile? - myTouch 4G Q&A, Help & Troubleshooting

Ok so for the past, say 4 - 5 hours I've had no service at all. I've done restarts, taking out sim card, the basic procedures. But that's only a temporary fix. Now I'm stuck using WiFi to get calls and I can't text. Anyone else having service problems?
I live in NY if anyone was wondering.
Sent from my HTC Glacier

uzi132 said:
Ok so for the past, say 4 - 5 hours I've had no service at all. I've done restarts, taking out sim card, the basic procedures. But that's only a temporary fix. Now I'm stuck using WiFi to get calls and I can't text. Anyone else having service problems?
I live in NY if anyone was wondering.
Sent from my HTC Glacier
Click to expand...
Click to collapse
Have you tried calling Tmobile first before you posted here?
Could be a network outage or something.
Just a though.

Yeah, around 2am-3.30am I had no data connection and the service kept dropping. I was sending texts at the time and they never go through until it found service and kept dropping it all the time. Now it's normal though.
I'm in NYC also

North Carolina here, and no data. Been off for a few hours now. Same on all our phones..Gonna wait a bit before calling T-Mobile as I am sure they know and are working on it.

I post here before I call T-Mobile.
Sent from my CM NexSense using XDA App

uzi132 said:
I post here before I call T-Mobile.
Sent from my CM NexSense using XDA App
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Ummmmm, just FYI, middle of the night is when ALL cell carriers do their system work (minimal users on the net). Sooooo, could be that?

Related

[Q] Un-blacklisted phone still cannot make calls or send texts

Hey guys, I have a serious problem with my HD2. It has been blacklisted some time ago but I've convinced my operator to re-enable it. However until I replaced android with stock rom, it would keep saying "no service". Now back on WinMo, I can access internet but still cannot make or receive any phonecalls or texts. In the top notification area it shows that I am connected to 3G but the coverage indicator next to it shows an exclamation mark instead of bars for signal strength. Does anybody recognize this type of behaviour? Any ideas what needs to be done to make my beloved Leo working 100% again?
i have same problem with my iphone cant call or text but can use data services
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king786 said:
i have same problem with my iphone cant call or text but can use data services
Sent from my HTC HD2 using xda premium
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And any idea how to deal with it? My network provider says that hey have removed my device from the blacklist but still my situation is as described above...
How was your phone blacklisted anyways
Sent from my HTC HD2 using xda premium
morningstar.fallen said:
And any idea how to deal with it? My network provider says that hey have removed my device from the blacklist but still my situation is as described above...
Click to expand...
Click to collapse
i dont know my operater said same thing it should work but no it doesnt work i posted to hopefully get a solution aswell but no solution so far
Sent from my HTC HD2 using xda premium
bigtobitobs said:
How was your phone blacklisted anyways
Sent from my HTC HD2 using xda premium
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somebody else reported it stolen but i operator to unblacklist it and they said it should function
Sent from my HTC HD2 using xda premium
bigtobitobs said:
How was your phone blacklisted anyways
Sent from my HTC HD2 using xda premium
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Bought the phone from ebay. It worked fine for 3 months and then suddenly stopped receiving signal. Got in touch with seller who queried it with their operator and insurance company and came back to me saying that they have nothing to do with it. I then convinced my operator to un-blacklist it but it wouldn't work anyway. Then I've flashed back the evil windows and internet started working but still no calls or texts. My operator says they've done everything the could...

Duplicate Text Messages

Hi all,
I just got a Nexus 4 and am using a prepaid T-Mobile Sim with the 100 minutes unlimited data/messaging plan. Everything is working great except I am receiving duplicate text messages most of the time someone messages me. I was wondering if there is an APN setting or something else I can do to try and fix this annoyance. Was wondering if anyone else was having this issue.
Thanks.
My friend had this same issue.
The way we fixed it was power off the phone, take out the sim, power back up, leave the phone for 5 min, and then power back off.
Popped the sim back in and it was fixed.
When I see them next I'll ask to check their APN to make sure.
Hope this works for you.
jmcsk8 said:
My friend had this same issue.
The way we fixed it was power off the phone, take out the sim, power back up, leave the phone for 5 min, and then power back off.
Popped the sim back in and it was fixed.
When I see them next I'll ask to check their APN to make sure.
Hope this works for you.
Click to expand...
Click to collapse
Thanks so much for the response. I'll definitely give that a try. I appreciate it.
Sent from my Nexus 7 using Tapatalk HD
imthekingbk said:
Hi all,
I just got a Nexus 4 and am using a prepaid T-Mobile Sim with the 100 minutes unlimited data/messaging plan. Everything is working great except I am receiving duplicate text messages most of the time someone messages me. I was wondering if there is an APN setting or something else I can do to try and fix this annoyance. Was wondering if anyone else was having this issue.
Thanks.
Click to expand...
Click to collapse
Is it from people who are on various networks? Sounds like it could be a problem on their end. Every once in a while I'll get duplicate texts from people on MetroPCS, or Sprint if their networks are on the fritz. So try to have people from different networks text you and see if you still have the problem,
abnormalreply said:
Is it from people who are on various networks? Sounds like it could be a problem on their end. Every once in a while I'll get duplicate texts from people on MetroPCS, or Sprint if their networks are on the fritz. So try to have people from different networks text you and see if you still have the problem,
Click to expand...
Click to collapse
Seems to happening when Verizon users are sending messages to me.
Sent from my Nexus 7 using Tapatalk HD
Same problem with T-Mobile germany... Senders are in different networks. I am receiving single messages up to 8 times. This happened on the i9250 nexus before, too. Same number, different sim card, different phone. Maybe related to cyanogenmod 10.0/10.1, as i never experienced that issue in stock. (To be honest, i was never long in stock Rom). The Problem occurs most times Ehen the phone is rebooted, or comes out of flight mode.
Which roms are you using ?
Sent from my Nexus 4 using xda premium
noonecanhide said:
Same problem with T-Mobile germany... Senders are in different networks. I am receiving single messages up to 8 times. This happened on the i9250 nexus before, too. Same number, different sim card, different phone. Maybe related to cyanogenmod 10.0/10.1, as i never experienced that issue in stock. (To be honest, i was never long in stock Rom). The Problem occurs most times Ehen the phone is rebooted, or comes out of flight mode.
Which roms are you using ?
Sent from my Nexus 4 using xda premium
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Just stock everything at the moment.
Sent from my Nexus 7 using Tapatalk HD
In general it's usually because of the sending party. Did you port your number also as that does cause it most of the time?
Nope, i just got a new sim card from my provider. I am a t-mobile customer for 14 years now, and never ported that number to another carrier.
Sent from my Nexus 4 using xda premium
Not sure if you have noticed this, but it seems to happen when I briefly lose service. When I get signal back I have noticed that is when I am getting the duplicates. I've only been on T-Mobile for a few days after I ported my number from Verizon.
Sent from my Nexus 4 using xda app-developers app
AW: Duplicate Text Messages
I made a support ticket @t-mobile germany. They told me, that this must be a bigger problem related to the network itself. The next time it happens they want me to call them and provide time of failure and number of sender to them.
But, it didn't happen again, yet.
Sent from my Nexus 4 using xda premium
shotta35 said:
In general it's usually because of the sending party. Did you port your number also as that does cause it most of the time?
Click to expand...
Click to collapse
How do you fix it? I ported my number from verizon but it just recently started happening (maybe the last few weeks),. Using PA, most updated version.
imthekingbk said:
Thanks so much for the response. I'll definitely give that a try. I appreciate it.
Sent from my Nexus 7 using Tapatalk HD
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Did this end up working for you?

Phone signal

For the last week or so I've been experiencing a lot of signal lost with this phone. It would show I have lte and SIG all bars. However, nothing would work ..I can't browse the web..I can't send SMS and constantly get the failed notice.. I know its not the network since my friends on telus don't have any issues..
Is anyone else experiencing issues with the signal?
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Sighx said:
For the last week or so I've been experiencing a lot of signal lost with this phone. It would show I have lte and SIG all bars. However, nothing would work ..I can't browse the web..I can't send SMS and constantly get the failed notice.. I know its not the network since my friends on telus don't have any issues..
Is anyone else experiencing issues with the signal?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Are you running on stock? If so, are you running the latest version available from AT&T? Have you tried performing a factory reset?

No signal on T-Mobile

Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
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This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
do you have your phone info set to lte only?
How do you check that? *#*#4636#*#* ? If so that's on wcda prefer
Sent from my Nexus 4 using xda app-developers app
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
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Click to collapse
Did your happen when you first got it or after you had it for awhile? And what's the RMA process
Sent from my Nexus 4 using xda app-developers app
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Exodian said:
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
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Click to collapse
Thank for your help that what I'll have to do only problem is I traded an s3 for this phone on CL so if it hardware I think I'm SOL but thanks for your help
Sent from my Nexus 4 using xda app-developers app
kthejoker20 said:
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Click to expand...
Click to collapse
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
castro08 said:
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Try getting a new Sim from t mobile and reflashing the radio
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Exodian said:
Try getting a new Sim from t mobile and reflashing the radio
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Thanks will do but why would my sim card work on other phones and other sims not work on mine
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castro08 said:
Thanks will do but why would my sim card work on other phones and other sims not work on mine
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Most likely wouldn't but it would be one more "possible" problem eliminated.
Sent from my Nexus 4 using xda premium
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm currently going through the RMA process over virtually the exact same issue. However, I've been running franco's nightlies lately and up until he restored the HSIC/wifi stuff to stock in r154 I was actually experiencing less data drops and rapid tower swapping (constantly going from 3g to H and back rendering consistent data inoperable). *shrug* I feel as if it's something in the hardware on the cusp of failing because sometimes it does it more and sometimes it does it less. It's rather weird. I'm also on T-mobile towers through an MVNO (Straight Talk).
I just cancelled and switched to ATT go phone.
I have RMA'd 2 devices, tried multpie new simcards, relflashed, tried new radios, and nothing worked.
It no longer switches from 3g to H on ATT network.
It stays in H constantly.
Also, no more signal drops or loss of signal.
I have 100% signal all the time now.
The data is a little more expensive, but worth it for the coverage so far.
It's not your phone, it's the tmobile network.

Verizon Caller Name ID App

Is anyone else not able to get this app to load?
I have the $2.99 per month service enabled and was working on my Note 3 earlier (granted it was an older app).
I just cannot get this app to load no matter what, it keeps spinning at the splash screen and never goes further (already tried clearing data/cache for the app many times).
Anyone else seeing the same issue?
How can i found it now ?
Well what do you know, all of the sudden it started working. I think Verizon turned on some service on the backend because I swear I've been at this all day yesterday.
App wouldn't work for 2 or 3 days then boom. It's on. Does anyone find that this service works good? I haven't gotten enough calls yet
Follow Me @Bash_array
das7982 said:
App wouldn't work for 2 or 3 days then boom. It's on. Does anyone find that this service works good? I haven't gotten enough calls yet
Follow Me @Bash_array
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What exactly does the app do?
Sent from my SM-G900V using Tapatalk
jagrave said:
What exactly does the app do?
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I think it is bad app for Verizon. Coz..This app is the reason you get both WiFi and 4G icons on the notification bar.

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