I am wondering if there is any way to recalibrate the touch screen on the surround? It seems that it keeps on reading that I am touching it when I am not and I am not sure what is causing it. I tried resetting the phone to defaults but that did not help. Any help is appreciated.
Do you have a case on it and or a screen protector. This might be causing pressure on the screen not sure but just a thougth. Otherwise send it back and get a new one.
I had the same problem and tried reset from within the phone that should clear everything and it did not work. With the phone powered off I held both volume up and down in and pressed power and released it and got into the bootloader screen and chose to do a master clear and it worked. Mine was acting funny not seeing the P key I would press it and nothing but been working ever since.
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Hi there!
I have absolutely ridiculous problem with my THD. All of a sudden screen started to act like it is half disabled. In simple words, if a touch some icon on top bar, let's say Start button, click appears on clock. Basically it is looks like touch area displaced by half an inch down. I've tried to calibrate screeen and it seems like it worked for a few minutes and then turns back. I had to hard reset the whole thing and it did not help either. All images, icons, screen items appeared correctly on screen. Bottom menu bar responses correctly though.
I did not drop the phone if it will give a clue.
Anyone knows what the hell is that and how to fix that problem? Please help.
Thank you.
Anyone? Please...
sounds like you need to re align your touch screen. you need to go to Start>Settings>System>Screen then align screen
If you cant get to this then a Hard Reset might be the only way to go
Nothing is working. Now I cannot even get past screen alignment. Looks like it can be a hardware problem.
u may have to hard reset
then after that if it still wont work then u may need a replacement
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Connected to ActiveSync and have you got 'My Mobiler' running? I noticed some strange screen behaviour with that on the Device and the host PC.
try pressing both volume keys and tapping the screen at the same time(volup + voldown + tap the screen) --- it will get you to align screen mode if that doesnt work then maybe you have some problems while flashing a rom or something!
TPEHEP said:
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
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I am having the same problem, it started suddenly somedays ago. I realized that when I hard rest it works fine for some time and then slowly left side of the screen stops responding, after a while only right side react to touch so you cannot access START menu nor anything else from the whole screen, just the left corners.Any solution?
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
pdiaz said:
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
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Click to collapse
Sounds like it's going all haywire. If you've had it less than a year, I'd send it in real quick. Sounds more like a hardware problem.
I don't think it is hardware as a hard reset fixes it...it just recurs down the track. I have done a hardrest and reinstalled all my apps and it is working great again but I was wondering if I should be checking somewhere in the registry for an aberrant setting. I am u using a backup image program so at least when it happen again I an restore my system more simply.
But then again, all the symptoms you mentioned point to a hardware defect. You could try to find a tweak, but like all electronic devices, it's the luck of the draw. Try emailing HTC and see what they say.
Hello all,
I have a problem with my HD2's touchscreen. I've had the phone for awhile now and never had any problems. I've been using android from Sd for awhie and recently switched to NAND android.
I go to bed with a working phone and when I wake up, the touchscreen doesn't work. After trying to use it all day, it occasionly works. When I receive a call or text, the screen works just fine. I am abe to use it until the screen turns off then no more. This happens for each call or text. It also works just fine at first boot(until the screen is turned off.
Thinking that this was a software problem, I tried flashing different android builds, with the EXACT same results. I then wondered if it was a problem with MAGLDER, so I flashed back to a STOCK TMOUS rom, and stock SP, radio etc.
Even after going back to COMPLETELY stock, it now does the same thing in WINMO. Works just find at first boot until screen goes off, and works when I get calls and texts.
I'm now thinking that this is a hardware/digitizer problem, it just seems weird to me that it works 100% until the screen goes off and then not at all.
Anybody have any idea's or insights?
Thanks!
i've read a few similar threads (please search for them!) that indicate one possible cause...
your buttons strips at the bottom may be messing with the touch screen connections. i remember reading in one thread that the dude found a strong relationship between use of the on/off/endcall button and touchscreen failures.
you say it works...:
1. ...until the screen powers off
2. also works when you get an sms or call
in case (1), you have to press the endcall button to "wake" the device...so maybe the button puts just enough pressure to screw up the screen.
in case (2), the device wakes up automatically, so you never pressed the button that might cause the screen to screw up.
try to narrow it down like i've described. maybe your buttons are causing the problem. good luck!
Thanks for replying!
I did see the thread you were talking about though it did not seem to match my problems. However, today as I was working and pulling my phone out, It has started to look like that is the case. As of this afternoon, as long as I press any of the buttons other then the power/end call button to turn on the screen, the tuchscreen works just fine. When waking up the screen with the power/end call button, it does not work at all.
Yesterday and this morning, it didn't matter what button I pushed to wake up the screen, it was totally unresponsive.
So it looks like using the power/end cal button presses on my digitizer and causes problems.
And it's back to not working at all when I use any of the buttons, lol. Guess it's time to start looking into a new digitizer.
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
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hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
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I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Hi
I have just bought a new LTE Google Nexus 4 and so far am very happy until yesterday when I made a call and the screen goes black in middle of call.
I am unable to power on or power off the phone.
Therefore today I have drained the battery.
Are there some special reset phone keys when I power the phone on, to reset everything and would this fix it ?
Thanks
The screen is supposed to turn off mid call if you are holding the phone to your face (proximity sensor,) I'm going to assume the issue is a bit more than that though. So to answer your question, go settings->backup/reset->reset to factory default, I may be a bit off on the verbiage but it should give you an idea what to look for.
dazdaz said:
Hi
I have just bought a new LTE Google Nexus 4 and so far am very happy until yesterday when I made a call and the screen goes black in middle of call.
I am unable to power on or power off the phone.
Therefore today I have drained the battery.
Are there some special reset phone keys when I power the phone on, to reset everything and would this fix it ?
Thanks
Click to expand...
Click to collapse
Make sure you havent got a screen protector covering the sensors
screen protector problem?? if not than reset ur phone
I am unable to access any menu's to reset the phone as the phone is permanently switched off.
It must be the screen protector covering the sensor. I will try when I get home.
I will write an update later on to confirm this. I can't be the only person to of got caught out, lol
dazdaz said:
I am unable to access any menu's to reset the phone as the phone is permanently switched off.
It must be the screen protector covering the sensor. I will try when I get home.
I will write an update later on to confirm this. I can't be the only person to of got caught out, lol
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Click to collapse
When it happened did you try holding down the power button for 10 seconds to force a reboot? I've had it lock up during a call and not allow me to do anything with out forcing a restart a couple of times since I've had my N4.
It was the screen protector had slid, and covered one of the sensors.
The force reboot trick may come in handy some day, thanks everyone !
I also had to cut my screen protector as it coveted the sensors.. As far as the phone was concerned as soon as a call came in and was answered the screen went off because it thought it was being held to my face which meant I couldn't cancel the call
Sent from my Nexus 4 using xda app-developers app