Phone shuts itself off - Nexus S General

I got the phone on day one and kept it stock the first day. I rooted it the second day, installed clockwork recovery and made a nandroid backup of the stock rom and after that I started noticing that the phone randomly shuts off by itself and can't even power it back on. I have to pull the battery out in order to turn it back on. I've wiped the device several times, restored to the original stock image and even trying the two ROM's out there but the phone keeps doing the same thing. Do you guys think it is a software issue or do I have a defective unit? Any way to solve this?

did u installles set cpu app? that can cause this problem.

Sounds like a software issue.
I often find that hooking up to adb when I have problems like this to be helpful. Run adb logcat while the phone is sleeping, then see what is output when you try to wake the screen. This might reveal something obvious.
If not, try running top command from adb shell and see if there's something totally sucking up the cpu.
Other than that, check for things like setcpu (as mentioned by the 2nd post) that interfere with the sleep options of the phone.

Related

G1 Doesnt Always Wake Up

Does anyone elses G1 not wake up when Menu is pressed? Sometimes I have to press it like 6 times before the phone wakes up, does anyone know why?
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
momentarylapseofreason said:
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
Click to expand...
Click to collapse
Yea, i was thinkin the same, i should try runnin a ton of apps and find out if [email protected] the problem
mine does the same things sometimes. gets annoying at times. usually i just open and close the keyboard
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
Shop Savvy?
I also started having the wake up problem and quicker then normal battery drain. I have an ADP1 phone which I updated to 1.1 a few days before noticing issue
I think that the theory of something sucking clock cycles is a good one. I noticed my CPU Usage (when nothing was running other then System Monitor) went from 0-40% to 20-70%.
I couldn't be bothered with the finer points of troubleshooting, so I took the thermo-nuclear approach and did a factory wipe.
Just before the mystery CPU cycle and wake up issue, I hadn't installed any new apps, BUT I did update a bunch of existing apps. After the factory wipe, I left off installing the following list:
Watts
StreamFurious
DroidFTP
Telnet
e-VoiceRecorder
VoiceRecorder
Constitution
Barcode Scanner
Astro
RingDroid
SlovoEd Classic English Dictionary
Things are fine now.
both of my g1's do this, and have done this out of the box, anyone turn off there screen with the keyboard out, and then close the screen and the screen comes back on with the lock screen up and then having to turn the screen back off? annoying
try the swapper app?
or turn phone off and back on, it might becuase you are usingahome or openhome or dxtop or sweeterhome, these app may slow down the interface a bit, try downloading droid sans tweak lite and fool around with that..
goodluck i also get this sometimes
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Hmm, im not experiencing any of the above posted issues, it may be a particular app that u have installed. I only have the wakeup issue sometimes, most likely when the phone is running slow from the browser or another memory draining app, but no app in particular.
Hmm, when mine fails to wake up, I never waited long enough for it to come back, just reseated the battery for a reboot.
Of the other problems, I have the "screen-black-for-a-few-before-caller-picture-shows-up" issue.
JayBachatero said:
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Click to expand...
Click to collapse
what firmware do you have?
btw, dont count on Locale to turn off your stuff all the time, its not very accurate imo, at times its great, but thanks to the crappy g1 battery, they have a choice, constantly check time/location/.ect and drain the battery in a hour flat, or periodically check it and reduce battery drain, do you have any wifi programs that keep wifi on when phone sleeps (such as wifi lock and so on)? if so use the program on the market that writes up a log of its actions and see if its acting up
as for #1 (sorry im unorganized) my phone does that too, i believe its because i have 2 programs that run when the phone rings, let alone im sure locale is checking to see who is coming since thats a condition, which would make 3, and then i have a mp3 that plays when the phone rings, and i have a class 4 sd card (i know, i know), the way that programs work is that it has to go line by line of the code, if it is slowed down, or it has to execute other items before continuing that are slow to execute, than everything has a delay, but yeah from time to time i have this issue, phoneplus was a program that made me miss a few calls (1/4th of the time)
i think 3 and 4 are directly related, could be wrong
I was having the same problem right after I installed the app "Contact Owner"
No amount of reboots fixed the problem. Uninstalled and everything was back to normal.
@wootroot - I have stock RC30. Haven't rooted yet.
JayBachatero said:
@wootroot - I have stock RC30. Haven't rooted yet.
Click to expand...
Click to collapse
consider upgrading to the rc33 ota update yet? i had better battery life (and my battery didnt get as hot) when i used rc33
also, if youve had your phone since it first came out (rc19 i believe) and your battery used to get very hot, you might of damaged some of the cells (especially of the battery has expanded), if this is the case simply call tmobile and tell them that your noticing even after wiping the phone that your battery life is lasting shorter and shorted, even with out any programs installed from the market, i even went as far as to say that i made sure wifi was off, only 2g was on, gps was off, screen was dimmed, timeout set at 30 secs, and im still only getting a hour of life (none of which is true but it got through all the "well how about trying this and calling back if you still have a problem" bs, with the ota rc33 and the new battery, i noticed a pretty good difference
I have a modified version of this "doesnt always wake up". The phone is less than 24 hours old, it was a refurb they sent me for the last one that went dead. I used it with the rc33 it came with and found the problem, then figured it was hosed so i rooted and installed 3 of the versions of cupcake (The Dude, JF, and Haykuro) to see if they all had the issue- they do. Here is a video, hope you can see the attempted keypresses. There will be lines that appear, like the screen is broke..then, they will go away. Sometimes it takes 5 minutes to get the phone to turn on, however if I leave it on (never goes to sleep) it works flawlessly.
http://www.youtube.com/watch?v=ecQo2Ly2WUM
I get this all the time also...
Uninstalling dxTop doesn't change anything for me...it still acts the same...
I also get the problem that when someone calls me the screen stays blank for about 5 seconds and I can't tell who calling...
wake up issue
I am experiencing the same problem, with a brand new warranty replaced G1, what happens is when the phone goes to sleep it completely locks up, when I try to wake it up via menu, it does not wake. Plugging the phone in and trying ddms or adb does not work, ddms shows the phone as offline, also the device seems to get really hot when this happens, sometimes Call + Menu + Power resets it, and sometimes I have to pull the battery.
I think this may have to do with wifi turned on. Because when the screen goes off your phone switches wifi off and goes to 3G as default setting.
I think we should try leaving wifi on all the time and see if that solves the issue, im about to try that now.
It seems this is a known issue over at tmo forums
A couple questions:
When this happens to you guys is wifi enabled and connected when the phone is shut off?
What Rom, SPL, and Radio is installed?
I noticed this didnt happen to me until I enabled wifi, maybe I didnt wait long enough because its completely random, please send back your results
defcon

[Long]Trials and Tribulations of my G1. Issues and Insight.

WARNING This is a long post describing various events of my G1 and things I was going through, so Im basically doing a dump of my thoughts and possible reasonings to put everything I can report, case it is a ROM, Hardware, or Software flaw somewhere or just user error. But since this forum is about feedback for devs or rom providers =)
Ok I dont know where to begin with this post. Last night my G1 needed a wipe. Why? Cause all it did was reboot over and over not getting past 1st home screen, then finally android screen. What happened before this? All I have of the things going on during that time frame was this:
(Now before the below stuff, earlier that day, Quest Live glitched on me, and when I was at the home screen, I tried to scroll left and right and it got stuck half way, which WORRIED me since I thought the touch screen was messed up. To my luck after a reboot and iso alcohol rub down on screen, it was fixed. Tho only after I unplugged it from the car charger (Which seems to really make the G1 % battery jump in record speed.. glicth?) Or Power Manager issues? Tho this wasnt the updated one, so the new one may have fixed the issues the dev said power manager was causing.
I plugged in the usb to a ubuntu running PC. To charge it, thus triggering Power Manager. Same time, I was trying to install SnapPhoto, which it downloaded, but didnt install, I was also noticing abit of lag, So I ran task manager to turn off some apps running in background, Camera, Gallery, Gaming Buzz Widget, Weather app Widget, Calender. (Then as I rem.. I tried to update AdFree when the new version came out.. it didnt install but same time when I tried to load it, it just came up black.. sign of a bigger issue maybe?)
After that of course couple of them came back. Then I tried to change the volume using the side button, It didnt respond, The on screen worked fine tho. So I decided ok, time to reboot fresh on the phone. Rebooted, Then it loaded to home screen before radio signal, then rebooted. After getting tired of not booting, (I had unplugged it from the USB btw which at 1st kept the charging light on before I rebooted it. ) I pulled the battery out. Which MAYBE I pulled it out at the wrong time during the android screen. Cause after that and I put it back in, all it did was goto the G1, then Android cycling screen, but no longer went to the home screen to try to load. Then was too late for this trick, but the Safe mode attempt. Which MAY have worked when it made it to the home screen, but once it was on Android only, safe mode didnt load at all. Just endless stuck on Android. So I had to wipe 1st then I reapplied the JF 1.51 update.zip to fix it and get the G1 to turn on again and boot.
Advice tip: If you can still boot to the home screen "somewhat" next time it cycles, try holding "Menu" in to have the G1 bypass any apps and load into safe mode, which may allow you to uninstall or fix whatever the issue is.
To my surprise. The Apps when the G1 started installing again went to the SD card. (I do not use apps2sd, Only Lucids orig) Now thats when I noticed more hell.. I went to the market to look at "My Downloads" and WHAM, the 10 apps it auto downloaded (Which I guess was a sync) are the only ones in the My Download section.. nothing from my past downloads.. Which is 110 more apps.
Advice tip: Use Atrackdog to "Export" your database to a text file and keep that on your PC. This way if ANYTHING happens, you least know which apps to look for.
Advice Tip: Upon reflection I probably should have made a nandroid backup after 1.51 was smooth. So if you havent, Id suggest looking at it) I know I will once Im set back up.
So now I am left with a interesting ponder. I msged Lucid to see if his scripts would allow me to use my 2GB which had my 1.51 data on it and somehow relink it to the G1 and have everything restored, then recopy to the 4GB which is my current one. But chances are I need to 1 by 1 install again. (Anyone know how you get apps back that arent on the market anymore? Extract from the SD card maybe?)
Anyways now I am wondering, If you install too much to the G1, will it in the end cause a problem? Im not a dev so I dont know how that all works with the ROM builds. But that wouldnt be good news if you have 129 apps, things could start messing up. (Tho not sure if that was a cause for any of the above)
Another thing I learned, if you have a GOOD screen protector on the G1 (Not the one it came with) and it smears up, or gets smudgy it seems it may interfere with the response of the touch screen. Ive notice if the screen thinks its being pressed in, a app could hang, lock up or choke the G1 to where it fixes itself by doing a reboot. Now that sounds odd that the G1 is sensitive to smudges or oil from your hands (If you had a humid hot day). Anyways fixed that with iso rubbing alcohol and a soft wipe cloth. Then rebooted.
Now my next task is to 1: Find out if my Cache since the wipe is running on the SD still, or if its on Internal. The app "Move Cache" I hear could do that, but I heard it messes up market, maps etc.. so not what I wanna do atm. Then I just gotta see if I can restore apps from SD using a app or terminal, which I am studying now, but just wanna end this post for now.
Will post more as I get around to it. Maybe I can restore the market cache manually.
do you still experiencing the touch screen error problem after all the steps you have taken? because i have the same problem. sometimes when i use touch screen to switch screens, the screen get stuck in the middle and shaking. i also cannot select anything correctly by touching. and i've read from various forums that this has something to do with the charger / charging process. i think that my problem occured because i charged using usb cable to my computer. because i never done that before (i usually charge my phone using a wall charger) and when i did, the problem happened.
How I fixed it? I turned off the G1, used rubbing alcohol with a tissue to gently wipe the screen off and clean it. Then turned back on and it was fine.

Full battery drain caused all core apps to fail, even after recharge...

Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Are you using apps2sd?
No, I'm not using the apps2sd feature.
The lockscreen text showed "No service" and the notification bar icon showed the same. The "phone" application was the only one that would attempt to restart after being forced closed. After a second fc though, it would apparently give up.
Oh, and just remembered one other oddity.. Once booted and all force close messages removed, attempting to turn on the mobile network resulted in a hard reboot. I really didn't expect anything since there was no service link, but I was just clicking various shortcuts to see what did or didn't work.
Good part is that a Nandroid restore saved the day, so it's more of a curiosity at this point to what the root cause might have been.
I wouldn't have thought that a battery drain could have corrupted the apps or prevented the root filesystem from mounting.
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
mkhopper said:
Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Click to expand...
Click to collapse
oddly enough I've had a similar experience. it was 2 days before christmas and i was doing all my last minute shopping. heavy use of the phone caused the battery to die, so i just threw it on my car charger. it booted, but REFUSED to get any data at all (i didn't run into any fc's, however). I rebooted it 3 times and each time the issue persisted.
I was running the AOSP 2.0 build at the time, so i flashed my backup of 2.1 and everything was fine from there...
patches11 said:
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
Click to expand...
Click to collapse
Hmm, good possibility there. Just did a count and I do have 85 apps installed.
(whoof, I had no idea the number had gotten that high. just too many useful apps for this phone.

N1 Turns off by itself

Hi everyone
Annoying issue. My phone is turning off (power off) randomly. Sometimes I take it out of my pocket and it is off. Then I have to reboot again with power button.
Anyone else has the same problem?
I am using CM 5.0.5.3.
Thanks
Mine reboots regularly but my phone is stock
tararura said:
Hi everyone
Annoying issue. My phone is turning off (power off) randomly. Sometimes I take it out of my pocket and it is off. Then I have to reboot again with power button.
Anyone else has the same problem?
I am using CM 5.0.5.3.
Thanks
Click to expand...
Click to collapse
Mine is running stock & has never ever turned off . You might have a faulty phone or problem with the rom you are using.
I had the random reboot problem on stock too, but it never stayed off.
Still happens on CM, but much less often.
Can you reproduce the problem? If so keep "adb logcat" running and see what the error is.
try pulling the last_kmsg from the phone..... Some information in there. Will at least let you know if it is hardware or software crash......
thank you martin
Little help. How do you pull that particular file?
thanks a lot
its a file, probably named so becasue it contains kernel messages (errors, debug).
Located at /proc/last_kmsg
you could pull it, tail it etc
example: tail -f /proc/last_kmsg
Yup, have the same problem sometimes
Both on stock and CM
Now I am running Modacos desire rom, and so far I don't think I have hade any unexpected reboots or shut downs
I have a similar problem but mine will sometimes turn off and not go back on for about 5 mins or so, sometimes longer, pulling the battery or even plugging it into the charger doesn't even give me the orange LED. it goes completely dead. it also sometimes gets stuck into boot mode like loop. this is on a stock N1 but this happens maybe 2-3 times per month. HTC said I can send it back or have it repaired but it's too much of a hassle and at least mine doesn't have dust under the screen if the problem persist I'll prolly send it in. BTW it's not a battery issue because I have two batteries and it's happened with both. faulty phone for sure.
I've had this happen once or twice the first couple weeks I had the phone.
It started happening to me when I installed appbrain and appaware so I uninstalled both and not done it since, so for me I think it was one of those apps!
Mine has done it once, I'm guessing it was an app that did it since one time in nearly 3 months isn't that big of a deal
I am still investigating. Its wierd that it happens morewhen I put it in the pocket. Its fine when its on the table
I have the same problem. Noticed it only happens when radio signal is very weak and a phone call comes in...Don't know if that makes any sense :S

[Q] Black screen after CM RC2 install

The other day I installed the new CM RC2 rom on my HTC Wildfire. Everything went fine for the couple of days until it went into sleep mode and I could not come out of it. I had to pop the battery and when still problems, I re-installed rom - again with flashed kernal 4.1 and up to date gapps.
Managed to get it working. But then same thing again. Overall I had to re-install 5 times yesterday alone!
Out of frustration I tried to re-install my CM RC1 from before with the kernal 4.1. And this was fine again for about an hour, then again, mobile went into sleep mode, and again was left with black screen. Again not able to come out of it.
Am at a loss as to how to get my mobile back up and running. If anybody can help, this would be most appreciated.
Thanks
Does this happen with all ROM's, or simply CM7? Also, what are your overclock values and SetCPU Profiles, if any?
Have only tried cm7 so far. and cpu was not touched. was left at default settings. Am not able now to even boot into recovery. Totally DEAD!
Probably a hardware issue. I doubt CM7 can have such far reaching implications as to make the phone dead. Anyhow, this issue looks uncannily similar to this
Thats worrying.
If I do manage some how to get it switched on, is there anything that you can suggest to stop this happening again?
Also keeping the battery out of the mobile for a 5 mins, SHOULD that help instead of just taking out and imediatley replacing?
Doesnt sound too good. If you manage to switch it on you could try setting your minimum cpu speed to 245mhz+ Although it sounds like you have more serious issues. If its still under warranty I would consider returning it
Thats what I feared.
Thing is, cause it is rooted, it is out of warranty. I dont think I have a leg to stand on.
Its worth a try, they may not even check/notice that its rooted
Well.......
I managed to get it switched on. And decided to try and install Wildpuzzle as I had that on the phone before with no problems. And so all was well......
....untill just now.
Mobile went into sleep mode, and when I pressed the power button to get into it, black screen. Wouldnt come out of sleep mode. So had to pop battery again and after 10 mins, re booted it.
This seems to be the norm now. If it gets a chance to drop off into sleep mode, then I am stuck.
I am starting to pull my hair out.
Have just read on another thread that should try turning off auto rotation and auto brightness.
Fingers crossed this will work.
If the problem occurs throughout various ROMs it could well be hardware related. Flash an RUU (this will get rid of all traces of root) and return it
Will do.
Thanks
cant access cm7 rc2
any ideas why i cannot access or see any file in the website download.cyanogenmod.com regarding cm7 rc2 for buzz/wildfire?

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