Connectivity issues? - Focus General

I've found I cannot connect to Facebook sometimes, upload pictures to skydrive, or use xbox live, and find my phone only kinda works sometimes. Am I missing something? I set up my LIVE account and Facebook account during initial setup.

You are connected to Wi-Fi or 3G when you try these things right?
If you're using 3G while doing these things, it's possible that you are having some weak signal strength in your area which is probably not enough to connect to those services.

I've been doing these things over a strong 3G signal. The data connection drops in and out. Sometimes turning on airplane mode then turning it back off will restore data. However, it shows 3G the entire time. I have no visual cue that the data isn't working unless I try connecting to a service and it errors out.

seanlindo06 said:
I've been doing these things over a strong 3G signal. The data connection drops in and out. Sometimes turning on airplane mode then turning it back off will restore data. However, it shows 3G the entire time. I have no visual cue that the data isn't working unless I try connecting to a service and it errors out.
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Do you have the same issues with a wifi connection?

Related

Whenever i'm connected to WiFi, is that what my net goes through?

Never used wi-fi on a phone before. Once i'm connected to my local wi-fi, is that what the internet goes through and i won't be using my data usage or do i need to do something to make sure it's running through wi-fi and not using my usage?
yup once you are on wifi the data connection logo should disappear and all traffic should be via the wifi connection.
try downloading 3g watchdog from the market to keep track of data usage. its really useful.. for me anyway
cheers

Atrix Google Market Activates HSPA+ Data While on Wifi, Causes Wifi to Stop Working

UPDATE: When comparing to my coworker's phone (who doesn't have this problem), we went through all settings/etc and matched them up exactly. The only major difference between our two phones was that I was running Launcher Pro. When I uninstalled it, this problem went away completely. HSPA+ did get activated in the Google Market, but it didn't hinder my browsing experience. Anyone else having this issue, are you running Launcher Pro? And if so, if you uninstall it, does it fix the problem?
I know that there is an ongoing issue that Motorola is looking into concerning HSPA+ data connectivity dropping out. This is not that issue.
Here's the scenario:
- Atrix 4G purchased on release date
- Using 4G SIM card
- No SIM unlocks
- Have 4Gig Tethering plan
- Set to AT&T US HSDPA APN (have tried AT&T US Tether and AT&T US wap.cingular)
- Connected to Wifi
- Issue occurred prior to rooting and after rooting.
- Issue has occurred since day 1 of using device.
Issue: Launching Google Market and browsing around will eventually start showing connection timeouts, typically after looking in a few app descriptions.
What I notice:
- When connected to wifi, the cell data connection gets turned off (i.e. the grey up/down arrows are no longer showing). I assume this is how it is supposed to work (since if on wifi, no need for cell data connection).
- When launching the Google Market application, and after browsing for a few seconds, I notice the cell data connection doing something (grey arrows come back, and then will briefly show black arrows, then back to grey).
- Once the issue occurs, I attempt to browse in Dolphin or even the XDA application, and it doesn't connect.
- Turning wifi off then back on fixes wifi until I try Google Market again.
- Turning cell data off allows Google Market to work fine with no issue.
Thoughts:
- It seems that when connected to wifi, the cell data connection should be getting overridden regardless.
- Somehow Google Market is causing the cell data connection to activate and messing up wifi
- This happened on a 3G SIM and a 4G SIM (so it doesn't seem like a connection problem, simply a software issue)
- I have a coworker who has an Atrix as well and does not have this problem when connected to wifi
- I have other devices connected to the same wifi without issue (thus not a wifi router issue)
Any and all help is truly appreciated and thank you in advance!
Nice first post and seems pretty accurate. I switched on airplane mode and then just enabled wifi to test this out and had a zen-like market experience. Not a single hang up. Hopefully this will help lead to a fix. Thanks.
Have you tried switching off your data connection before connecting to wifi?
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
Sent from my MB860 using XDA Premium App
Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
bl0wf1sh said:
Have you tried switching off your data connection before connecting to wifi?
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Turning off data connection does solve the problem, however that is only a stop-gap and I have to leave the data connection off (then remember to turn it back on when I leave my wifi area). No other application I use has this issue, so I would expect it's a software problem, but it doesn't seem to affect every Atrix owner.
drock212 said:
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
Sent from my MB860 using XDA Premium App
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Yeah I've done that too, sadly it still crops up for me.
skillz9669 said:
Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
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Exactly, those are my experiences as well when on wifi with cell data not explicitly turned off.
UPDATE: Turns out that when factory resetting, the market app when first run works perfectly (doesn't try to activate cell data when on wifi). The problem is that the market app auto-updates to a version that has this problem.
Here's hoping for a fix soon. Thankfully Juice Defender gives me an automatic way to handle the cell data issue since when it detects it's on wifi, it turns off cell data so I don't have to.
Update
I posted an update in the original post. It seems Launcher Pro was the culprit.

WiFi faster w/ data network mode deactivated?

Is it my imagination or do apps that use my wifi connectivity seem snappier when the data network mode is deactivated (from menu after long press on power button)? It seems like they are pulling the data faster. I am wondering if they stop to look at 3g/4g before going to wifi when data network mode is activated?
honestly, i always turn off my 3g when I'm close to a wifi connection. saves battery & its way faster
Juice Defender for the win #FTW
Y'know, I've never tried this and think I may. Wonder if it does make a difference since I'd hope WiFi would override it anyhow. I don't see the icon for it on WiFi much of the time anyway, but is that proof? Thanks.
I am curious also? So you are saying if you disable mobile data, your wifi will pull data in faster because it doesn't have to check if 3G is on?
That would be cool, cause I am on wifi almost 90% of the time - although I would probably forget to turn my 3G back on when I got to my wifi zones.
mouseglider said:
I am curious also? So you are saying if you disable mobile data, your wifi will pull data in faster because it doesn't have to check if 3G is on?
That would be cool, cause I am on wifi almost 90% of the time - although I would probably forget to turn my 3G back on when I got to my wifi zones.
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That was just a guess. It could be nothing more than my imagination - but it did seem a bit quicker to start pulling data.
I have never turned my 3g off and have noticed at times it is slow and other times it is really fast. It mostly has to do with the transmissions and receiving of packets from your attennas
The phone automatically disables 3G and 4G data when on wifi.

Disable Cell Signal

I upgraded to another phone, but the DX is still receiving cell signal (probably roaming), is there a way to permanently turn off the radio other than using airplane mode?
Also, the Wifi currently have a very poor connectivity with my school's 802.1x network (takes multiple tries to connect/randomly disconnect even with good signal), is there a way to improve/fix this? It worked very well at my home wifi network.

[Q] Loss of mobile data connectivity - AT&T

It happened 4 times on my Note 3 in the last 10 days. I'm home or at work under wifi. Go out and try to use mobile data and I get an error message that I have no connection. Yet my LTE signal shows 50% and above in signal strength. I tried to turn on airplane mode to turn it off to force my phone to latch onto the closest cell tower and it's still doesn't fix the issue. If it happens while I try to upload some files, I check my email or try to browse the web and it confirms that I have no working connection to the web. I end up rebooting my phone and it fixes the issue. It's as if the phone is still looking for my wifi connection and "forgets" to switch to cellular connection once I leave the building. I know there is a setting under wifi that says to auto switch between wifi and mobile network but it doesn't seem to make a difference.

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