Database Users

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App

Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App

try putting it in airplane mode then turn airplane mode off

imblacklife said:
try putting it in airplane mode then turn airplane mode off
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That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App

I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App

That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.

I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
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I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.

I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.

I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.

Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)

I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App

djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
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I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.

mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
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youre not paranoid, im noticing this too

ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
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Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.

Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<

Wow, this is really too bad. I was SO excited about this phone...

ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
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called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now

kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
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If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.

I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

Loss of signal when sending SMS/MMS?

Everytime I send an sms/mms my phone signal drops completely. Sometimes the messages send, sometimes they don't. I even tested this a couple times sending myself a text....anyone else experiencing this?
And yes I have tried restarting.
Sent from my T-Mobile G2 using XDA App

I've experienced this too, but only when I already have a pretty low signal. It never happens when I have a good signal (not based on the notification bar, actually reading the dBm).

ive had this issue with every tmobile phone i have ever owned. even my nokia n900 on tmobiles network had this issue.

lowpeezy said:
Everytime I send an sms/mms my phone signal drops completely. Sometimes the messages send, sometimes they don't. I even tested this a couple times sending myself a text....anyone else experiencing this?
And yes I have tried restarting.
Sent from my T-Mobile G2 using XDA App
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Have you tried switching to 2g?
Sent from my T-Mobile G2 using XDA App

Whenever I'm in a car or a bus, I tend to lose signal or even the data connection. It shows the bars but no data activity, and or loses the five bars and is empty. Ill go in phone status and check the phone signals are all 0. This just started happening, I'm going to give tmobile a call.
Sent from my T-Mobile G2 using XDA App

this may sound dumb, but could it be the way you are holding the phone? much like my nexus one, i find that when i hold the phone landscape my right hand willc over up the bottom of the phone where the antenna is and my signal drops. depending on how weak it was to start, sometimes i kill my signal. my G2 isnt as bad as my nexus was but it still happens sometimes ive noticed.

Turbo Brian said:
this may sound dumb, but could it be the way you are holding the phone? much like my nexus one, i find that when i hold the phone landscape my right hand willc over up the bottom of the phone where the antenna is and my signal drops. depending on how weak it was to start, sometimes i kill my signal. my G2 isnt as bad as my nexus was but it still happens sometimes ive noticed.
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It is not an iPhone!
No but it happens anyway I hold it. Landscape or vertical, it loses signal even when I'm at my desk in class and not moving it will drop signal and then take abour 5-10secs to get the signal again.
And also I realized that when I have 1 bar, it will lose signal and then get 5 bars. I'm thinking it doesn't do good at holding signal and transferring from tower to tower.

Lol. Its not the way I'm holding the phone. I'll have full bars, then soon as I click send, I have none....then it goes from E to H.
Sent from my T-Mobile G2 using XDA App

Only when roaming or on EDGE
I have only had this happen while roaming or on an Edge network. We are very fortunate in Lubbock to have HSPA and GPRS, only a couple of towers are pushing edge in this area. Usually once I return to a G or H, SMS/MMS goes through with no problems... May have something to do with the Radio Issue, the alleged ota will fix...

Connection Dropping Randomly??

My connection keeps dropping randomly on the NS. It will be green on 3G then outta no where be grey. Im talking about my house in normal spots that always get 3G on my N1.
Anyone else noticing this?
I also activate my Wi-Fi when the 3G sinal is gray and then the Wi-Fi goes straight to gray and then it takes couple minutes for it to settle back to green on both 3G and Wifi...
Bah whats going on -_-

Grey isnt something bad per say... all it means is that your not connected to googles servers. as long as you still have a connection you are fine.

graemegb said:
Grey isnt something bad per say... all it means is that your not connected to googles servers. as long as you still have a connection you are fine.
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Not being connected to googles servers kinda defies the whole point (GTalk, Email, etc)....
IT drops very randomly for me sometimes when I just unlock the phone it drops..any one else?

Signal bars and 3G indicator

I have a question, Some times my Signal bars and 3G indicator are green and all works well. Other times they are Gray and things start happening, for example it keeps telling me it cannot authorize Google Talk. I can still connect to the internet and everything but just not sure why the Google Talk thing stops working.
This also happens when I am on WiFi in my house. Some times it will be green and other times it will be gray.
Any advice would be helpful
Thanks
~R~

schartzr said:
I have a question, Some times my Signal bars and 3G indicator are green and all works well. Other times they are Gray and things start happening, for example it keeps telling me it cannot authorize Google Talk. I can still connect to the internet and everything but just not sure why the Google Talk thing stops working.
This also happens when I am on WiFi in my house. Some times it will be green and other times it will be gray.
Any advice would be helpful
Thanks
~R~
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i believe that they are green when they are connected to google services i was reading about it on the forum the other night.
i am sure thats the reason, if not then someone please correct me as i pick mine up tomorrow

I'm having this problem too. Mostly when switching from 3g to 2g. I believe what is happening is the data is dropping out. When data/wifi are green you are connected and all is well. The grey means it is not working. I cant figure out why I have the problem switching between 2g AND 3g. That is bugging the crap outta me. My Vibrant does it with no problems, the Nexus s not so much. Dont know if this is related only to gingerbread or the phone. Usually a reboot takes care of this, and a reboot doesnt take long on the Nexus S. But like the girlfriend says, "all that money for this phone and it doesnt work right?"

Yea mine were all grey until I added my google account info and synced up. Now they seem to be perm green.

[/QUOTE]i am sure thats the reason, if not then someone please correct me as i pick mine up tomorrow[/QUOTE]
I dont know if I agree with that. On my device when its grey it doesnt even connect to a web page or anything that uses data. This is just my observation.

I dont know if I agree with that. On my device when its grey it doesnt even connect to a web page or anything that uses data. This is just my observation.[/QUOTE]
there are a couple more threads on here about this google "nexus s grey bars" and will give you links to them

stevo1006 said:
I dont know if I agree with that. On my device when its grey it doesnt even connect to a web page or anything that uses data. This is just my observation.
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there are a couple more threads on here about this google "nexus s grey bars" and will give you links to them[/QUOTE]
Thanks stevo.

I was under the impression they were green when a connection was active, gray when idle. Don't have an S yet though, so can't confirm, but I'm pretty sure I read that somewhere (probably on here).
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I can still connect when grey...

GPRS/3G issue on Optimus 7

Well here's the thing. Around my house, my provider has excellent 3G coverage, but inside my house its not so good. I get full 5 bars of "H" at about 200 meters from my house but only 2-3 when inside my house. Its OK by me. The thing is that when i come home from outside the data coverage is H with 2-3 bars. If I am at home and turn off/on the 3G option on my phone it just goes to GPRS with full 5 bars signal and never on 3G/H. I would prefer the H than the GPRS. Is there any way to have it lock into H and not on GPRS? Maybe a registry tweak?
Thanks in advance.

I have had this issue for a while, and I still don't have any way to force it, but if you find a way I'd be interested.
The only trick I found is not to turn off the 3g but to hit "tap to select" on the Network Selection option, and then selecting my provider again.
In the states AT&T has two selections AT&T and AT&T DR. Not sure what DR stands for but usually toggling between the two will get by back to H. That or sometimes just powering off the device.

Kr3i0s said:
Hey guys found the solution to lock the wp7 to 3G/HSPA only network.
1. Press ##3282# and it will open the field test screen.
2. Select settings at the bottom of the screen.
3. Select 3G Network only option.
The phone will be locked to 3G networks only even if the signal is very low.
Tested on HTC 7 Pro. Working like a charm.
Hope it helps.
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Worked for me. Select the HSDPA module at the bottom, press the 3 dots, settings, 3g only. Many thanks to Kr3i0s

tsabasid said:
Worked for me. Select the HSDPA module at the bottom, press the 3 dots, settings, 3g only. Many thanks to Kr3i0s
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Thanks for the head's up, so far so good.

Eυχαριστούμε! Τhanks!

So.... Two minor issues with the work around.
Went to my friends house, an area I know I always have a bad connection. There was no 3g signal so it basically was stuck on no signal the whole day.
Also, went into battery save mode which auto-disables 3g, and it do go to 2g connection. When charging the battery back up it was still on 2g, had to toggle the cellular connection again to find 3g, but seems to be staying at 3g for now.

I'm having issues too
I'm also having issues in Italy, with Vodafone operator. I've posted a video to youtube that shows very well my problem. Please watch it and tell me if you have the same issue (endless switching between 3G and H having very unstable data communications). I'm thinkinh about returning back to repair for the second time...

While I can't read much of what you wrote, I can tell you for a fact that Battery Saver mode does that to my phone. ...
The fix posted above works, until battery saver kicks in, then all is lost.
Aside from that, I just know I'm in a bad area sometimes so it will switch, but for the most part I only have that issue when I turn on battery saver.

Etaduck said:
Also, went into battery save mode which auto-disables 3g, and it do go to 2g connection. When charging the battery back up it was still on 2g, had to toggle the cellular connection again to find 3g, but seems to be staying at 3g for now.
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Is that actually supposed to happen? I haven't read anywhere that battery saver turns 3G off. That's not my case, at least.

In the video I had battery saver on, it's true. But the same happens normally even when battery saver is off.

aptcore said:
Is that actually supposed to happen? I haven't read anywhere that battery saver turns 3G off. That's not my case, at least.
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You know, that was an option pre-mango in the battery saver menu.... I guess I haven't checked it in a while. That or I'm just losing my mind, which is entirly possible.
That said, I have found my setting that the earlier post randomly turns to "2g only" usually after battery saver is turned on, but it seems to be triggered at random. Not sure if there is a regedit that I can do to stop that, but for now I just go into the menu and change it.