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This is the only thing stopping me from getting this phone.. I'm trying to determine how wide spread the issue is. I figured a poll was the best way to see how wide spread the issue was, and whether its worth it to shop around to try and find a working phone
Mine seems to work fine Its not as sensitive as say my girlfriends Incredible buttons, the ones on the Epic seem to work more like physical buttons but they aren't. You have to use a little force for it to recognize and I actually prefer that because I always found myself coincidently hitting the buttons on my girlfriends Incredible when i didn't mean to/meant to press another button
It is really a non issue for me. Haven't noticed it.
I think if you used one of the defective phones, it would have been obvious.. All the other buttons worked without issue. The back button on the one I tried wouldn't register no matter how hard or how long you pressed it - some times. Some times it would register for a light little hit, other times I'd be pressing down pretty hard and nothing. By the second or third time, you'd feel the feedback buzz (which was pretty cool), and it would actually work..
It was sort of funny, the rep who was trying to sell me the phone started off to try and down play it and say "I'd just have to get used to it"... until I gave it to him. In the end, he agreed there was something wrong.
I didn't want to make the guy try other phones because I was planning on purchasing the phone from my business' phone retailer... It would have been sort of wrong to make the guy go through 3 phones and just leave if I found one that worked..
Not sure if it matters, but what state are you guys in? I'd imagine that similar batches ship to the same region.. I'm in LI, NY
Absolutely never had a problem with the backbutton.
All 4 of my capacative buttons work with light taps AND full presses.
Its hard to tell wherethe buttons are when the lights time out, and you have to hit the button in the right spot for it to register. My nexus was the same with its capacatives.
beamed from the stars on a Epic 4G
While I don't think there is an issue with the buttons persay. I was doing some testing and seems there might be some "lag" I was having this issue more with the home button at times. One time after i knew i clicked it i let is sit. took a few seconds but continued to do its thing... So maybe its the same with the back button as well. Next time after you click it once let is sit and see if it proceeds.. that way we know its a lag issue vs button issue. A lag issue would be easier to fix I would think.
First of all NeonMonster, thank you for being awesome with the Nexus One back in the day of rooting it and changing things! Haha.
Secondly,
I had a defective Epic 4G. The back button was the worst of the bunch. I would have to hit it 10-15 times to get it to work. But it wasn't the only faulty button. All of the capactive buttons seemed to falter just about anytime I went to use them.
I went to Sprint the next day and explained the problem and she said I was the first to bring it to their attention. But long story short, she exchanged it and the buttoms work perfectly. There aren't as sensitive as say the EVO or Incredible but they work as intended and the phone I once thought was hopeless and I hated, is now a phone I'm contemplating keeping.
So there are definitely defective devices out there but it is as simple as going in and getting a replacement.
Thanks for everything you guys do!
I picked my Epic on launch day and all was well..my brother on the other hand just got one this afternoon and after we got it activated i hvae noticed his has this same problem.
lithid-cm said:
While I don't think there is an issue with the buttons persay. I was doing some testing and seems there might be some "lag" I was having this issue more with the home button at times. One time after i knew i clicked it i let is sit. took a few seconds but continued to do its thing... So maybe its the same with the back button as well. Next time after you click it once let is sit and see if it proceeds.. that way we know its a lag issue vs button issue. A lag issue would be easier to fix I would think.
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I didn't notice any lag... Again, I think if you have a defective phone, it would be obvious. A press just didn't register, even if you'd wait..
Yeah, there isn't a lag. It just straight up does not register any contact. You have a defective phone. I took mine back and got a new one and it works EXACTLY like it should. Night and Day!
Buttons work great.
I bought the cheap screen protecter at RS and had it put on in store, my button presses were instant. When I got home and decided I didn't like or really need the screen protector, I took it off and then my button presses didn't register as smoothly may be a quick fix for some that want to use a screen protector.
asiana_jones said:
First of all NeonMonster, thank you for being awesome with the Nexus One back in the day of rooting it and changing things! Haha.
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Aww from the nexus forum?? That was such a fun time! The nexus is truly a phone meant to be rooted. kinda miss that thing but the keyboard on the epic is too good.
But yes, there will always be phones that are defective and need to be replaced.
yeah i noticed some lag on mine. i also tripped out when then home and menu buttons were switched (compared to the evo) and kept pressing the wrong buttons.
its looking like a 50/50 so far on getting a phone without tis problem :-\
nicknomo said:
its looking like a 50/50 so far on getting a phone without tis problem :-\
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That logic doesn't work.
1. Most people that don't have the problem won't vote.
2. Remove the people on the last option and it's 70/30 (at the time I write this).
You might be right with #1 (I don't know), but as for #2 it is 15-14 for people who are and aren't having some sort of problem with the back button (or other buttons)..
I do agree that this is far from scientific, as people who have never used the phone are likely to be voting..
Only read because I had the issue
Yep. I think you might just skip over this thread all together unless you've had the issue. Personally, I got one phone with the issue, exchanged it, and got another with the same problem - although not as bad as the first. However, I haven't returned the second one yet and the problem seems to have gone away. I'm not sure exactly how these buttons are engineered, but I'm wondering if more people with this problem will simply see it go away. FYI: the first phone I had was getting better but it started out as more of a 70% fail/only work with hard mashing.
My back button has a mind of its own :-( it presses itself when it wants to. Very annoying.
Sent from my Epic 4G - Rooted for My Pleasure!!
My first phone didn't have a working 4g radio. The second had this problem and it is very annoying if your used to a working button I returned it to radio shack. My third phone is perfect in every way.(hardware wise) this was all in the first week of the phone release. I would deffinetly go back and return it.
Sent from my SPH-D700 using XDA App
I've noticed that on my NS, I don't have to actually touch the screen to tap keys. I can keep my finger slightly hovering over the glass and it still recognizes my input. Sometimes it actually causes me to mistype at a higher rate than other phones.
Are you guys seeing this too?
Sent from my Nexus S using XDA App
Glad to see I'm not the only one who's experienced this....I thought I was going crazy. It's sporadic at best, but when it happens it is annoying. I can't say for sure what causes it, but I'd love to hear other people's opinions.
I've been getting this as well.
same here. Guess they have the capacitance set a bit too high.....
yup, me too. infact. my home button gets phatom long pressed and the light is off on it...have to power it off/ turn the screen off and on muliple times. that insanity has occured about 4 times thought.
Thanks for the replies. I went back into Best Buy and tried their demo phone. So either it's supposed to be this way or they messed up a whole batch of phones. I wish I could remember whether the vibrant did this or not, but it's not standing out.
Sometimes touchscreen nonresponsive too. This is not relating to partial outer border touching either.
Sent from my Nexus S using XDA App
kjy112 said:
Sometimes touchscreen nonresponsive too. This is not relating to partial outer border touching either.
Sent from my Nexus S using XDA App
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I believe Engadget did mention did this during their review @ http://www.engadget.com/2010/12/10/nexus-s-review/.
Their exact quote: "One other thing of note -- we noticed a few missed or latent presses on the touchscreen which occasionally led to stuttery behavior or an opened item that we didn't mean to tap. It's hard to say if this was a software or hardware issue (and we know that sometimes Android devices can be particularly finicky when syncing). It wasn't a deal-breaker by any means, but we saw the issue rear its head a handful of times, and felt it was worth mentioning."
it's nothing ,, the Samsung galaxy S does that too D:
that happens due to the static on your finger.
Hi
I opened a thread (http://forum.xda-developers.com/showthread.php?t=879872) because I definitely have a problem on the back capacitive button, just wondering how many people are affected?
In fact I have seen this in four devices now, it looks that there is a batch of defective Nexus S phones out there affected by this problem?
It's normal. My Nexus One is like that too. It's magic.
So, it is normal to have un-responsive back button after some times?
Damn ... this is bad. I hope I can cope with it. I really hate hardware problem.
And still could not understand why Google cannot fix it.
Last time from HTC ...
And now from Samsung ...
*Still waiting Nexus S from UK*
nxt said:
It's normal. My Nexus One is like that too. It's magic.
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gogol said:
So, it is normal to have un-responsive back button after some times?
Damn ... this is bad. I hope I can cope with it. I really hate hardware problem.
And still could not understand why Google cannot fix it.
Last time from HTC ...
And now from Samsung ...
*Still waiting Nexus S from UK*
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There's a thread for the back button, that's a real issue. Some people have the Back button issue, some the Home button issue. Both of those buttons are on the outer edge of the phone, so something may be messed up when the phone was being assembled.
Picked up my 32 GS4 yesterday and now I am noticing that the home button is sunk in. It's completely flush with the screen. Doesn't stick out at all. It works completely fine, but makes a really audible clicking noise. Obviously Samsung doesn't manufacture these all the same. I am worried if it will get worse in time. A google search brought many results with the GS3's home button. Apparently some think its normal, some don't. I am really fussy when it comes to QC on flagship phones.
Just wondering if anyone else has a sunk in home button?
its normal.
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Yup. Flush. You're good.
Sent from my SGH-I337M using xda app-developers app
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
jetlitheone said:
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
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Yeah. I have noticed a couple Note 2's home buttons being flat, while others were slightly raised. I don't know if its considered not normal, as it functions just fine.
I do not like the loud audible click the button makes. I might try to swap it towards the end of my 14 days.
EDIT: Ok, looking at it really closely, its not completely flat. Maybe a tad lower than the other phones. I don't know, I would hate to return a phone because I'm too OCD.
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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The home button functions perfectly fine. Since it doesn't stick out, the tactile feedback isn't that great. May take it to AT&T this week. Haven't decided. I am actually more concerned about my power button. Seems very hard to push and mushy, like its not sticking out as much as it should.
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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MentalToast said:
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
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Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
MattMJB0188 said:
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
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Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
MentalToast said:
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
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Then exchange it. When they bring your new phone out thoroughly examine it first.
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
MentalToast said:
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
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Yeah I know what you mean. And I've been that guy many times. Its just when signing a 2yr contract and paying $200+ dollars, one has to be persistent. They all hate me at my local AT&T store but I pay their paychecks.
delete
wttisme said:
I looked at 3 S4s before I picked one that I was satisfied with before I left the store. Some people don't care, but when paying this much for a phone I feel like it should be perfect.
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And AT&T kept bringing out S4's and let you have your pick? Must have been nice. My local AT&T store would never do that.
Neither would mine. Best Buy MIGHT, but it's not very nice to make them keep opening boxes of new products. Not sure if they can still sell them as such afterward.
The unlock button does seem more sunken than it should be. Might swing by the ATT store in a day or two just to check out their display...If it's that bad, i'll bring it back to best buy and see if they're willing to do another exchange . I only have 4 days left on my 15 day window unfortunately.
Did you put a screen protector
DAMN! I wish I didint see this thread because my OCD just kicked in...
Mine is raised about 1mm up. On my note II its about 2mm.
It feels normal to me...
With the Invisheild HD its flush with that....
artvandalay22222 said:
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
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Click to collapse
I'm also coming from a gs2, and while the lack of a capacitive home button and search button is a bit weird, if you long press the menu button it pulls up search. I know it isn't exactly what you want, but it's close.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
My home button cracks when I press it, I think it has some dirt inside but I don't know and I can't remember if it's like that since the first day or not. Is that happening to you?
Thanks
Anibaaal said:
My home button cracks when I press it, I think it has some dirt inside but I don't know and I can't remember if it's like that since the first day or not. Is that happening to you?
Thanks
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No plm here it works smooth
Sent from my GT-I9500 using xda premium
Quality on Samsung devices is terrible.
Dropped mine from 30cm and now the home button feels fidgety.
Please see this thread.
Has anyone had their power button acting up? Mine needs to be pressed in real hard to get it to respond
anirudh412 said:
Had anyone had their power button acting up? Mine needs to be pressed in real hard to get it to respond
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No I never faced such issue..
This is common in 303K and 305K version phones.. Just chill not a big issue.
If you are rooted you can use smart screen on to wake/off the device with a tap/slide.
Worth a read http://forum.xda-developers.com/showthread.php?t=2344462
kien said:
Worth a read http://forum.xda-developers.com/showthread.php?t=2344462
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I have gone through that particular thread before. Although I have always used LMT to lock, and turn the screen off, but I am not very comfortable with apps like s2w. Anyway, I am thinking more along the lines of a hardware fix. Has anyone gotten theirs done?
Rohit02 said:
No I never faced such issue..
This is common in 303K and 305K version phones.. Just chill not a big issue.
If you are rooted you can use smart screen on to wake/off the device with a tap/slide.
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Huh, since when is a non functioning power button 'not a big issue'?
Don't tell me this is the nexus one thing all over again :/
Sent from my Nexus 4 using Tapatalk 2
Unfortunately, it is not a high quality switch. But it is easily replaceable.