Bypass Motoblur setup - Flipout and Charm General

Bypass Motoblur setup - Flipout and Charm General

I recently imported a T-Mobile USA for my girlfriend to Holland. Unlocking was easy and the phone works perfectly. The one problem I had was the stupid Motoblur setup. I have been unable to create new Motoblur account on the phone as well as on the Motorola website. I have no idea what could be wrong. Since you can't use the phone without a Motoblur account the thing was completely useless. I have been searching for day's and finally found this on a T-Mobile forumpost, who got is from androidforums.com:
At the first page of the setup process you type:
[Fn], E, [Fn], E, B, L, U, R, O, F, F
On the Charm the [Fn] is substituted by [ALT]
This stops the setup process and lets you access the phone. I have no idea what consequenses this has, but at least the phone is usable.
Hope some of you are helped by this.

Just tried it. Nothing happens. Am I missing something?
I tried at the first screen, 2nd screen, emergency dial screen. Tried additional combinations of buttons. Nothing..

Strange. I just tried it again and it worked like a charm. Something that might be a problem is that after resetting the phone (had to swap the sim) the phone reset itself. I will report back wether this is something persistent.

pkemeling said:
Strange. I just tried it again and it worked like a charm. Something that might be a problem is that after resetting the phone (had to swap the sim) the phone reset itself. I will report back wether this is something persistent.
Click to expand...
Click to collapse
I had none of these issues. Been using it for couple of months and seem to remeber that at the setup screen you press the Menu button and from there take the option to setup Wireless. Once you are connected to the internet it's possible to click Next and system allows you to just carry on without Motobkur.
The other option is that at the Setup screen in the dialog box in middle of the screen, scroll down and you can use an option in there to bypass setup (cant remember what the option is now but when you read it it should become clear)
There is no issue running without motoblur. You just will not be backing up data to Motorola website (for me this is a BIG plus because I dont want my data held on the interner). I use other sync methods to my PC. Also, the motoblur services (e.g news, happenings) will not work but I dont need them anyway

The phone just did it again. Out of nothing it rebooted and reset it self. Luckily I had an American relative create me a Motoblur account. After booting I was able to log in to the Motoblur service and set up an account. I don't know it the phone won't reset it self again, but everything seems to work at this moment.
I am still curious wether anyone other than me has had this problem.

I also live in the Netherlands and imported the Charm back in november.
I was able to create a motoblur account on the internet and acces my phone that way and was also able to create a new APN (KPN-Hi) and create a new account that way.
I dont understand why you werent able to.

You really rock
pkemeling,
I did the same and I could skip moto blur setup on my T-mobile motorola charm which I brought from ebay.
I should thank you for this.
I was trying hard to skip setup and i could do that finally.
How can I flash the phone now and use any other GSM carriers.
Let me know.
Thanks.

pkemeling said:
I recently imported a T-Mobile USA for my girlfriend to Holland. Unlocking was easy and the phone works perfectly. The one problem I had was the stupid Motoblur setup. I have been unable to create new Motoblur account on the phone as well as on the Motorola website. I have no idea what could be wrong. Since you can't use the phone without a Motoblur account the thing was completely useless. I have been searching for day's and finally found this on a T-Mobile forumpost, who got is from androidforums.com:
At the first page of the setup process you type:
[Fn], E, [Fn], E, B, L, U, R, O, F, F
On the Charm the [Fn] is substituted by [ALT]
This stops the setup process and lets you access the phone. I have no idea what consequenses this has, but at least the phone is usable.
Hope some of you are helped by this.
Click to expand...
Click to collapse
Sorry about the ignorance but i just got an Atrix and comes locked with Motoblur account so i master reset it and have the option to create my own account but i just want to bypass it.
About the code we are supposed to type: [Fn], E, [Fn], E, B, L, U, R, O, F, F
What does the [fn] mean? Am i supposed to do something on the computer or on the phone?
Please help!

pkemeling said:
[Fn], E, [Fn], E, B, L, U, R, O, F, F
On the Charm the [Fn] is substituted by [ALT]
This stops the setup process and lets you access the phone. I have no idea what consequenses this has, but at least the phone is usable.
Hope some of you are helped by this.
Click to expand...
Click to collapse
Thanx man! Works perfectly...

pkemeling said:
I recently imported a T-Mobile USA for my girlfriend to Holland. Unlocking was easy and the phone works perfectly. The one problem I had was the stupid Motoblur setup. I have been unable to create new Motoblur account on the phone as well as on the Motorola website. I have no idea what could be wrong. Since you can't use the phone without a Motoblur account the thing was completely useless. I have been searching for day's and finally found this on a T-Mobile forumpost, who got is from androidforums.com:
At the first page of the setup process you type:
[Fn], E, [Fn], E, B, L, U, R, O, F, F
On the Charm the [Fn] is substituted by [ALT]
This stops the setup process and lets you access the phone. I have no idea what consequenses this has, but at least the phone is usable.
Hope some of you are helped by this.
Click to expand...
Click to collapse
Works perfect...thank you...

works!
what can I say?
[Fn], E, [Fn], E, B, L, U, R, O, F, F
works like a CHARM!!!!!
I'm in Europe, previously I got several restarts (soft-resets) daily, with no reason.
I cleared all applications, made hard-reset few times, nothing changed.
After last reset and the above way to turn the motoblur off,
I have no reboot since yesterday.
>>>updated: I dont understand. it seems to be stable when default ROM,
when I've installed a few applications, very default: dropbox, google translator, new google maps, and a few widgets, I've got self-reboot of this phone. after such reboot data on sdcard is back, but all installations were gone away.
it's frustrate. can we install more applications on this phone or not?
I have t-mobiel ROM. have anyone another version? please
and the next one: there left the default t-mobile account.
how to remove it?
if I try it says that is possibly only after reset,
but I did reset yesterday, turn off motoblur, but t-mobile account is back again.
any ideas?
updated:
is it a battery problem? these incidental self-resets?
I re-formated battery 2x (from 10% to 100% over 5h of charging) and... last long whole day, I've got no resets.

working, thank you.
Only need to unlock from Tmobile.....

motorola still self-resets
bad news. motorola got self-reset back again.
for now, it keeps all installed application and home screen items with no changes.
but it selft-reset 3 times within last half of hour!
anyone reported such problems anywhere?

self-reset probem (resolved?)
I try to resolve the source of self-reset in motorola charm.
I observed that - definitively - moto charm self-reset when wifi is turned on.
without wifi connection she keep runnnig over a day with no reset.
1. I made root of moto.
2. I installed droidwall (network firewall)
and:
what's surprised me: how many application try use network connection,
even application which I never seen in launcher or Application Manager.
!!!! please reply if you know the purposes of the below applications !!!!
for example:
Ad Service (of course!)
Amazon MP3
com.motorola.android.syncml.service
Connected Music Player
HipHopOfficial (!?!?!?!)
MotoBlur Service (of course!)
My Account (!?)
Revolver TV
Slacker
TrueCountry
Video Editor Lite (why network?)
so... I blocked all unnecessary applications from network using (all the above),
and let's see what will happen next day(s).

works great for me

getting out of crappy broken motoblur setup
Thank you, thank you, thank you!
Did I say thank you?
That worked GREAT!

Hi... Not for AT&T version
Hi everyone, i just want to warn u about this method doest work on the AT&T version FlipOut

Okay so i have reset the charm, and when it powers up the first thing to pop up is the moto blur account so i was wondering what the screen is that we type the code thingy into?! Help!!

Data connectivity lost
pkemeling said:
I recently imported a T-Mobile USA for my girlfriend to Holland. Unlocking was easy and the phone works perfectly. The one problem I had was the stupid Motoblur setup. I have been unable to create new Motoblur account on the phone as well as on the Motorola website. I have no idea what could be wrong. Since you can't use the phone without a Motoblur account the thing was completely useless. I have been searching for day's and finally found this on a T-Mobile forumpost, who got is from androidforums.com:
At the first page of the setup process you type:
[Fn], E, [Fn], E, B, L, U, R, O, F, F
On the Charm the [Fn] is substituted by [ALT]
This stops the setup process and lets you access the phone. I have no idea what consequenses this has, but at least the phone is usable.
Hope some of you are helped by this.
Click to expand...
Click to collapse
Initially when i started my Motorola blur it would ask me to setup new account
3G connectivity was enabled
When i gave all the information like name, email, password -> it would time out with no response
Then I tried as you suggested, Fn], E, [Fn], E, B, L, U, R, O, F, F
I was able to skip the setup.
Once i switch off and switch it back on
The phone is getting reset to factory default
Now I am not able to get the data connectivity
Please help how to get the 3G connection back.

Got to Settings -> Wireless & Networks -> Mobile Networks -> Access point names -> *click Menu button* -> reset to default.
Then Settings -> Wireless & Networks -> Mobile Networks -> Select Network -> 3G Only better perfomance
Try this or if this doesnt work
Settings -> Wireless & Networks -> Mobile Networks -> Access point names -> *click Menu button* -> New APN.
Fill in APN details with those of your provider, you can search for it or ask your provider for it.
And ofcourse you must have a valid 3G data connection with your network provider.
If all this doesnt work, please tell me which ROM you have used and which ROM was used before this motoblur

Related

Htc my touch 3g t-mobile problem!!!

Hi everyone!
I have the Htc my touch 3g by t-mobile.I am living in Greece!I unlocked the phone so I can use my sim card.Everything worked correctly I made the providers apn settings but when I try to verify my email so I can access the phone I get the annoying message that ''phone cannot establish a reliable connection to the server''.Can I skip this step or made it via wifi?Can anybody guide me through the proccess because I am a rookie!
My phone version is
Sapphire pvt 32b ship s-on G
Hboot 1.33.0006 (sapp30000)
cpld-10!!
I would appreciate any of your help!
Thanks!!

There is a method to enable you to sign in over wifi, but that only works if you have a rooted phone (which you don't mention, so I assume you haven't). Either where you are has no data connectivity at all, or - much more likely - the APN settings you've added simply aren't correct. What network are you trying to connect to? You might want to have a look through http://forum.xda-developers.com/showthread.php?t=475564 thread.

Htc my touch 2G 3g t-mobile problem!!!
Hello,
I have just unlocked my phone and I have my own sim card inside. When I turn the phone on It asks me to go through the tutorial. How to use the keyboard and set up a google account(either create account button or sign in is there on my screen) Also, I cannot skip the google set up.It fails to connect. Do I have to set it up? can't I just skip and start using the phone? What should I do to actually use it. For the setting option I have APN setting only. That's it. I can't use my phone. How do I start it all off? CAN SOMEONE PLEASE HELP. Thank you all in advance.

Inqviz said:
Hello,
I have just unlocked my phone and I have my own sim card inside. When I turn the phone on It asks me to go through the tutorial. How to use the keyboard and set up a google account(either create account button or sign in is there on my screen) Also, I cannot skip the google set up.It fails to connect. Do I have to set it up? can't I just skip and start using the phone? What should I do to actually use it. For the setting option I have APN setting only. That's it. I can't use my phone. How do I start it all off? CAN SOMEONE PLEASE HELP. Thank you all in advance.
Click to expand...
Click to collapse
Try skipping the inital sign on and then go to the market and sign on there.

simple approach
Borrow a t-mobile sim card from someone with phone and data service. You will have phone activated within minutes. Good luck

Inqviz said:
Hello,
I have just unlocked my phone and I have my own sim card inside. When I turn the phone on It asks me to go through the tutorial. How to use the keyboard and set up a google account(either create account button or sign in is there on my screen) Also, I cannot skip the google set up.It fails to connect. Do I have to set it up? can't I just skip and start using the phone? What should I do to actually use it. For the setting option I have APN setting only. That's it. I can't use my phone. How do I start it all off? CAN SOMEONE PLEASE HELP. Thank you all in advance.
Click to expand...
Click to collapse
i have almoast the same problem...
when ever i turn on the phone... .its not asking any code to enter.. buti cant access the menu and network...
getting a window with "welcome to T-mobile my touch 3G" touch the android to begin...
and 2 option 1.emegerncy dial 2.change language..
if i go to begin android... by filling the gmail id and password .. its not completing by network and i cant see wifi option there....
pls help me
thanks in advance

Some android devices will allow you to skip the initial setup. At the "tap the android" screen, tap each corner of the display once, in a clockwise sequence starting with the top left cornet, and ending with the bottom left corner.

in great trouble! help!!

i'm from nepal. i bought tmobile g1 from a friend who was back from US, it was unlocked, i could insert my SIM card and use the phone to call and everything. i reset the mobile to factory settings now whenever i try to switch on my mobile phone, it takes me to the google account set up page.. but the problem is that i haven't set the GPRS in my g1, and i cannot reach to the home screen. how can i get out of this problem? i've been trying to 'root' (i'm completely new to android or linux systems), and i'm reading a heck lot of articles on 'rooting' 'SPL', 'Cyacanogen' blah blah.. i think it will take a serious amount of time before i can do that.. is there any shortcut way to re-use my phone as for now? thankx

sounds like an APN issue
when you're on the google login screen, hit menu and wireless settings. I'm guessing your APN isn't set up on the handset for data. check the details with your provider and set up a new APN from this screen. should work after that.

using Mytouch3G on Rogers

first off if this is posted somewhere els my apologies i looked for a long time and could not find it.
i recently baught a MyTouch 3g (tmobile) and unlocked it with a code but i am stuck on the set up screen i tap the android guy and go through a couple screen and it asks me to log in to google or create an account i input my information and it goes through the motions but it alwayscomes back saying that it cannot connect. the phone shows it has service but i cannot get past this screen.
if i hit the menue button i do have an option to go into network settings and i have put all of the settings that rogers has given me (there are alot of empty spaces though) and still no effect. Please someone help i dont wanna be stuck with a phone i cant even use. Thanks in adv

Well since you unlocked it you are not finding a set network therefore you're stuck.. you're most likely going to need to root your phone and install a rom that allows bypass of google sign in so you can get your vpn set up correctly first.

FrmPalm2WM said:
first off if this is posted somewhere els my apologies i looked for a long time and could not find it.
i recently baught a MyTouch 3g (tmobile) and unlocked it with a code but i am stuck on the set up screen i tap the android guy and go through a couple screen and it asks me to log in to google or create an account i input my information and it goes through the motions but it alwayscomes back saying that it cannot connect. the phone shows it has service but i cannot get past this screen.
if i hit the menue button i do have an option to go into network settings and i have put all of the settings that rogers has given me (there are alot of empty spaces though) and still no effect. Please someone help i dont wanna be stuck with a phone i cant even use. Thanks in adv
Click to expand...
Click to collapse
Press the menu button after powering on the phone. In network setting, you need to add the APN settings for your network, in your case its Rogers. So yeah, get the correct Rogers APN settings and you are ready to go.
However since Rogers requires you to buy a data day pass if you don't have a data plan, the above procedure might not work. Try it first though.
The safest bet is to buy a data day pass (only $2.99 for 20MB) on your other current rogers phone, and then transfer the SIM card to your myTouch. Don't worry about those blanks in APN settings, just fill up the required field.
Hope it helps.

WARNING! Do not update to 8.1 if your phone is CDMA

HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.

reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.

starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data

That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...

No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.

Working fine in my Lumia Icon from Verizon.

No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...

GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.

fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.

fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
Click to expand...
Click to collapse
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.

i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.

Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
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Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.

fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.

iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
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Click to collapse
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20

fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
Click to expand...
Click to collapse
Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-

Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...

fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...

fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.

ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
Click to expand...
Click to collapse
I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.

[Q] Need help - Unlocked Japanese Note 3 no longer works!

Hi All,
Please help. I'm a rookie at rooting and have an unlocked Japanese Note 3 through AU (my Japanese service provider). I was in a rush and paid someone to unlock it before heading back to the States last year. The phone works with my AT&T sim card but when I am back in Japan (with Japanese sim) I am constantly being dropped from the network. 4G service usually works for internet, etc, but I cannot make/receive phone calls and only occasionally can send/receive text messages. I need to know if I should re-root the phone (and leave it rooted) or just do a factory reset (or perhaps change some other setting to get things working again)? The problem with a factory reset is that it will probably re-lock the phone and I don't have a code.
Strange Detail:
Whenever I try to dial a number, the name of a Chinese Province shows up under the Contact's Name. This suggested to me some network issue where the phone somehow thinks it's in China (though texts still kinda work...) and doesn't connect correctly to the Japanese network.
Details:
Model: sm-N900J (per the download screen) i believe this means it has a SnapDragon Processor
Knox warranty has been tripped (apparently by the guy I paid to unlock it originally - is that bad?)
Android 4.3 (looks like I'm still in the original version of Jellybean. Should I upgrade to Kitkat or Lollipop?)
Other Issues:
As of two days ago, the phone now restarts after about 5 minutes of use. Like many Note 3 phones, it's always done the occasional random restart (another reason to root?) but now it's making the phone almost unusable. Also, since having the phone rooted/unlocked/re-rooted I always get a series of warnings upon start-up. Typically, standard Samsung apps like S Planner, Calendar Storage, Keyguard and Index Service have stopped. I have never been able to use the Calendar (or other basic apps) since it always crashes. Is this an issue with Knox clashing with something from the original root (I still see SuperSU loaded -but "turned off"- in the apps menu)?
Idealy...
...someone can help me decide the best course of action (Root, Reset, Other), and how to make sure I can connect back up to my Japanese network properly. I think I'd prefer to root since what I want is an unlocked phone that works smoothly, with good battery life, little to no bloatware, a custom theme and a working S pen. If I root, what's the best method (already have SuperSU apparently) and which ROM and version of Android would be the most stable?
Main Issues Recap:
No connection to phone network (or limited 4G internet).
Phone restarts every few minutes.
Many Apps crash upon Start-up.
Thanks in advance!

So, here's an update that someone with a similar problem might find useful...
Japan uses CDMA for voice and GSM for LTE Data. Somehow (probably through using my phone in the states on a GSM network) the phone was no longer connecting to the CDMA network. Since I'd gotten no responses and felt like there was a good chance that a factory reset would not reverse the sim-unlock I'd stupidly paid to have done, I did a factory reset. Despite appearing to have solved my Index Service, Calendar Storage, S Planner crashing issues, I was still having the exact same problem of LTE working but no CDMA network.
Somehow I stumbled on to this website...(well, I'm unable to post as a new user but searching for "How To Fix Samsung Galaxy error while searching for network" should bring it up).
There, I found some really odd directions that solve network error issues. The only part of the instructions I was really able to carry out was take out the battery and simultaneously press the home and power buttons 10 times. I restarted my phone and miraculously was able to place a call for the first time in a year in Japan!
But then I no longer had any data. I figured it had to do with the APN settings being wiped in the strange reset I just tried. But when I went into Settings>More Networks>Mobile Networks there was no longer an Access Point Names option in the menu. There is no longer a "Network Mode" option either. I used to have that set to LTE/WCDMA/GSM but now I only see a System Select option that simply lets me change my CDMA roaming mode from Automatic to Home Only.
I tried searching everywhere for the missing Access Point Names menu to no avail (and almost attempted to try flashing CyanogenMod for the time hoping this would bring back the APN settings menu) but then I realized that I could do a search in the settings app. I searched APN and the option came right up (though it's frustrating that this now appears to be hidden). Using the following settings (copied below) from the AU by KDDI website I created a new APN profile. Now mobile date appears to be working just fine too!
So, now I just need to decide if I want to keep running Touchwiz in Jellybean or use my new found confidence to try rooting and custom roms...
I'm also kind of curious to see that the next phone bill comes in as expected and I'm not being charged for a bunch of crazy usage! Also, any suggestions to help explain how I got into this problem in the first place, or how to clean up any loose ends would be appreciated.
APN Setting for LTE NET for DATA
APN name au.au-net.ne.jp
User name [email protected]
Password au
Authentication type CHAP

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