Warrantee info - Nexus S General

How long will the Nexus S warrantee last when I buy it outright? Hopefully greater than 30days from Google?

Was 1 year for Nexus One.

Thank you. I think then the new Nexus S will have the same warantee.

yeah 1 year basic warranty, you can also buy best buy's protection plan on it, which i don't know how they work for the phones, but i've bought them on game controllers and the plans are amazing.
I've had 2 rock band guitars break, and both times i just walked into best buy, said hey it broke, and walked out with a brand new guitar 15 minutes later. Same for a regular xbox controller and a bluetooth headset.
Can't say it'll be 100% the same with the phones but should be similar, it also helps that i'm a premier silver reward zone member lol

Related

Anyone Returned EVO 4G to Radio Shack...

and closed the contract?
I bought EVO 4g from RS on a launch day. I have been playing with this phone/ Android for some time now.
For whatever reasons I have decided to return it.
My question is, does RS charge restocking fee? Somewhere on this forum I read that one guy paid $35 restocking fee. I thought there is absolutely no charge to try this phone on Sprint.
So, has anyone returned it to RS after purchasing it from it?
I know many ppl like their EVOs and I too think its a very good phone but just wanted to check before I go to RS today.
Nobody paid a $35 restocking fee at a Radioshack. You can return it within 30 days without a hassle.
Thanks. I definitely saw someone mentioned about $35 fee but I could not find that thread. Anyways, thanks for your reply.
All I hear are owls. {hooo hooo!}
I am in a particularly good position to answer this. i work there. yes you can.
A BUNCH OF HTC EVO ARE DYING OUT OF THE BOX IN RADIOSHACK STORES I GOT 2, ONE BRICKED AND THEY ARE TELLING ME ITS GOING TO TAKE 3 WEEKS AT LEAST TO GET A NEW ONE. THERE IS A BAD BATCH OF HTC EVO.
babelfish42 said:
I am in a particularly good position to answer this. i work there. yes you can.
A BUNCH OF HTC EVO ARE DYING OUT OF THE BOX IN RADIOSHACK STORES I GOT 2, ONE BRICKED AND THEY ARE TELLING ME ITS GOING TO TAKE 3 WEEKS AT LEAST TO GET A NEW ONE. THERE IS A BAD BATCH OF HTC EVO.
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what if i dropped it and there's a dent on the corner?
babelfish42 said:
I am in a particularly good position to answer this. i work there. yes you can.
A BUNCH OF HTC EVO ARE DYING OUT OF THE BOX IN RADIOSHACK STORES I GOT 2, ONE BRICKED AND THEY ARE TELLING ME ITS GOING TO TAKE 3 WEEKS AT LEAST TO GET A NEW ONE. THERE IS A BAD BATCH OF HTC EVO.
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Click to collapse
Thanks for the response. I am just coming back from RS. I returned my EVO and canceled my contract with sprint.
One thing to note for anyone who bought from RS. They DO NOT refund you the gift card money. They just give you another gift card for $50. I never never shop at RS or Best Buy for that matter. I did not like this policy. Anyway it could be my mistake that I did not see that rule when I reserved EVO. Finally, I reserved iPhone 4 with that gift card. I won't waste my money on their overpriced accessories. Anyway, I am going to buy iPhone 4.
Lesson learned here. IF you really want to try out worry free any Phone from Sprint/ATT etc. DO NOT buy from these resellers. Buy directly from Sprint/ATT etc. Then you don't have to worry about these gift cards that force you to purchase something from those places (RS/BestBuy). Electronics items are cheaper online if you are not in a hurry.

Warranties...

Has anyone made any decisions yet on their warranty if they are getting one? I guess my choices are the BB Black Tie Program, VZW's "extended warranty" and SquareTrade. I have never had an experience with any one of them.
VZW requires a monthly payment, about $10 or so. SquareTrade is $129 for 3 years (+ an optional/additional $70 for accident, spill/water, & drop protection) and BB 2 year Black Tie program is about $160 if I recall and the 3 year program is through the roof.
I'm looking to see if anyone's had experience, particularly with SquareTrade, since when I do the math looking at it over a three year time frame, it seems to be the best deal because it's about $5.50 a month over that period.
--
I have used square trade and have found their service to be great.
Its also has the benefit of being transferable to anyo e you sell the unit to for free.
I went with the 1 year black tie in this case because I plan to trade the unit in at the end of the year when I hope the quad cores are out
Sent from my Xoom using XDA App
I used my Amex, 1 year extended warranty and 3 months accidental and theft protection for free.
Sent from my EVO using XDA App
Bassman9027 said:
I frequent BBY, I bought the 1 year accidental plan.
1) Own Xoom for 11 months
2) in month 12 drop the xoom *woops*
3) Bring in to BBY and ask for store credit
4) Walk out with current gen tablet or $799.99 store credit in your pocket.
seems like a good deal to me.
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Click to collapse
That's not how it works. They are going to try and fix it, and if they cannot, you'll get store credit towards a new tablet
Squaretrade has a 30% discount today code MARCH) so I was thinking about getting add'l warranty. I've bought warranties from them before but never required their service so idk what they are like when they have to pay. However, my Xoom is still not even shipped yet LOL!

This phone is available from Amazonwireless for $0.01 with a contract

Seriously just found it today (after reading an article that says its $50 on there), I gave it a shot and if you do a new VZW contract or do it as an upgrade the phone is $0.01 . Of course I STILL can't get it because my upgrade isn't for another month and no matter how much I ask VZW to do it early they won't (my Motorola Droid's keyboard is literally falling off as the glue holding the keys on melts from the heat of the processor, I tried gluing back on with no luck it melted away).
I'm sure this deal will still be around then but I'm getting antsy, and picking my keys up off the ground is annoying.
Rogue Leader said:
Seriously just found it today (after reading an article that says its $50 on there), I gave it a shot and if you do a new VZW contract or do it as an upgrade the phone is $0.01 . Of course I STILL can't get it because my upgrade isn't for another month and no matter how much I ask VZW to do it early they won't (my Motorola Droid's keyboard is literally falling off as the glue holding the keys on melts from the heat of the processor, I tried gluing back on with no luck it melted away).
I'm sure this deal will still be around then but I'm getting antsy, and picking my keys up off the ground is annoying.
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Click to collapse
On a side note, the earliest that VZW will let you upgrade early is 1 week before your upgrade date.
Try and ask them that if they can hold the offer price for you when you upgrade in a month.
My carrier had an offer that saved 380~ dollars plus the savings from contracts, and it only lasted a week. Good thing my brother and I got ourselves brand new phones each
My courier let's you upgrade 4months in advance if you threaten to cancel the contract and resign with another company. Maybe that's what you should do.
Sent from my XPlay using XDA App.
Spoke to them today and they are giving me an early upgrade (good news) but I need to do it at the VZW store (bad news). VZW currently has it for $99 which is still a good deal (and I will probably get a $30 credit bringing it to $69) but to get it for a penny would be better. I'm going to call Amazon in the AM to see if they can see it on my account and do it for me, otherwise I'll head to the store and see what I can do. Considering how annoying the keypad screwing up on my droid is I may just eat the cost to have it a month earlier than planned.
Just to give an epilogue to this story, Amazon would not do the early upgrade (I don't blame them, it wasn't their authorization). Went to the VZW store, paid $150 with a $50 mail in rebate, no new every 2 credit (would have had to wait till Sept) so I lost $30 there, then sold my OG Droid to a recycler for $61 so my net cost is $39.
If I had waited I would have gotten the phone for a penny and made back the phone recycle cost (however I noticed those fluctuate a lot so who knows if I would have gotten $61 in a month, It was $80 2 months ago!). So really my net cost could be more, but my old phone was pissing me off to no end, so the price and the fact I'm having a blast with this phone already made it worth it.
PS I almost walked away from the deal because of the difference in price but realized in a month I don't even know if this phone will be available. They literally had 1 in the store, covered in dust and the Verizon guy said hes never even had anyone ask about the phone let alone buy it.
I bought my XP from Amazonwireless for $50, renewed my 2 year contract several months ahead of time
Amazon wouldn't let me do the purchase until I called VZW and told them I wanted a new phone and would get it through Amazon. My contact/every 2 wasn't over until 10/15/2011 or so. I called VZW, they lifted the resitriction and I purchased the phone from Amazon for $50. All I told Verizon was that I was going to get a new phone and renew my contract, I guess it helps that I'm a 10+ year customer.
Then I sold my OG Droid with GPA15 on ebay for $120.
typikal82 said:
I bought my XP from Amazonwireless for $50, renewed my 2 year contract several months ahead of time
Amazon wouldn't let me do the purchase until I called VZW and told them I wanted a new phone and would get it through Amazon. My contact/every 2 wasn't over until 10/15/2011 or so. I called VZW, they lifted the resitriction and I purchased the phone from Amazon for $50. All I told Verizon was that I was going to get a new phone and renew my contract, I guess it helps that I'm a 10+ year customer.
Then I sold my OG Droid with GPA15 on ebay for $120.
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Hmm I've been with them for 10+ yrs as well, but they wouldn't budge on that. You must be more persuasive than me. Ohh well, for $39 I can't complain.
true, a deal is a deal
They did this for me when I purchased my Droid from Amazon a few years ago also. I'm not aggressive or anything when I call, I just bring up a few facts (never late, long time, renewing) and they cut me some slack.
typikal82 said:
true, a deal is a deal
They did this for me when I purchased my Droid from Amazon a few years ago also. I'm not aggressive or anything when I call, I just bring up a few facts (never late, long time, renewing) and they cut me some slack.
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Ok cool well at least now I know for next time I will definitely try this approach, I don't recall that i specifically mentioned that I wanted to buy through Amazon. Well anyway I have 2 years until I can do anything about it, but I will definitely try it then. Hopefully we have the "Play2" by then...

Best Buy Exchange's

Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
DJsCrIBbLe said:
Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
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Nothing is ever easy at Best Buy which is why I haven't spent a cent there in over 2-years..
I'm actually surprised they haven't went out of business yet..
Sorry I can't answer your question but my guess is that it will end up being just as you suspect... A mess!
I usually buy phones there Cuz the 50$ gift card thing but after my experience just trying to purchase my s4 and two hours later a f'ed up plan ( deleted family text ) the saving are not worth it. After exchanging for the 32GB I'm done with BB
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Cheeze[iT] said:
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Click to collapse
Will they really take a phone back if you had it that long?
Obviously you're limited if you buy it under contract but if you buy it retail ($749) it's yours and that return plan should be effective. We're also silver too and noticed 60 day returns are allowed!
As a Silver Rewards member too, I returned my launch SIII at day 59 just to get a fresh one, since the launch one had a slight issue with the volume buttons being loose - they would actually rattle when the phone vibrated! Since I'm not a complainer like so many others for the tiniest bit of lag they see on a 1.9GHz quad core PHONE (remember when desktops weren't even that powerful?), I didn't make a big deal out of it, but just went in before my 60 days ended last year and swapped it out.... I'm going to do the same thing this year for a 32GB S4 IF they aren't launching with some kind of prevention to the bootloader unlock!
People either love BBY or hate it, but if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing! I can't complain about the 60 day return policy either compared to everyone else's at only a quarter of the time to know if this is the device you want to keep for the next 2 years on contract.....
Best buy is a nightmare to deal with. I have had nothing but bad experiences with best buy. I hope they go out of business soon.
I used phone freedom which is why I purchased from bb. Most likely going to exchange for the 32 as I keep looking at the available internal storage and it bothers me even though my 16gb N7000 sufficed for a year ... decisions
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Good luck. Back in the day I was with my buddy at bestbuy, he was upgrading to the black berry curve when it first came out. Of course the rep was trying to sell the extra warrenty. They told us that there's no deductable and it covers everything including water damage. They actually had a small fish tank on the desk with a razor sticking out of the tanks gravel...there was a sign in the tank that read "does your insurance cover this?" They even told us we could smash the phone right in front of them and theyd give him a new phone. He bought the ins and a few months later he had a problem. Brought the phone in for inspection. They told us there was nothing they could do due to water damage. He was like I dont think so. They repeatedly told us they had no such policy...I than took out my bad ass black jack 2 and said "are you sure about that". Of course I took a picture of the "non exsisting" fish tank. He got a new phone and that was the last business either one of us had with Best Buy.
Sent from my SAMSUNG-SGH-I337 using xda premium
KryptosXLayer2 said:
if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing!.
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Click to collapse
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
raqball said:
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
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Click to collapse
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
It should be easy, I remember I switched out my hox+ for an s3 and it all went smooth. The only thing about best buy is the lines are freaking so long! I think it's a good idea to go switch your 16 for a 32 if you're under the 15 day period. i am too but i just don't want to wait. just got an invisible shield put on today and everything on my phone is so organized i don't want to redo everything. i went and got my s4 the other day and i told them i didn't want to spend too much money on accessories and the employee got my phone and typed into my messaging app that he was gonna do a price match with walmart and save me $20 bucks and that he couldn't say it out loud around other customers. that made my day lol
KryptosXLayer2 said:
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
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Yawn... Is there anyone on XDA that you don't argue with, put down and 'act' like you are better than?
Good grief, a quick read through your posting history makes me think you need some help my man...
Added to my IGNORE list so respond back if you choose but I really have no interest in anything you have to say.. LOL
Another one bites the dust? Strange that I'm always here trying to help people, but yet some douche calls me broke out of nowhere and I'M the bad guy, acting like I'm better than someone else? Hmmmmmmmmmmmmmmmmmmmm........ Hypocrite much? Oh well, I'm ignored, I promise I won't lose any sleep over it!

Ugh WTH ATT/Moto?

So ATT can't fix the recalled phones in-store at a corporate location? UGH!
My ATT contract has been up for about 2 months now. I wanted the Note 4 but now that Chainfire has said it will mostlikely not be bootloader unlocked, I've lost interest. Decide to wait on the Nexus 6. Missed pre-ordering so I decided to just pick one up today at my local store. Went to get one and was told they couldn't sell me one.
I can't afford to buy one outright, need do to a 2-year or Next and I really wanted to stick with ATT.
Went to order one online to get one hopefully on the way but now they are out-of-stock online! UGH.
Really sucky part is that my S3 broke about 2 weeks ago, screen is cracked and the digitizer doesn't work right so I can barely use it. I can answer calls but not place them or really use the phone.
Sad panda! :*(
Sorry to hear that, but you can always try T-Mobile. You can still buy it from them and can pay in monthly intervals for 24 months
http://www.t-mobile.com/cell-phones/google-nexus-6.html#Midnight-Blue
$0 down. $27 for 24 months (32GB), $29 for 24 months (64GB)
Do note that you will have to wait before it gets shipped, or you can call your nearby T-Mobile stores to see if they have any in stock.
T-Mobile loves you.
Sent from my Nexus 6
If this guy orders from T-Mobile, and gets his phone before I get mine (a 64GB ordered on 11/19, 8 AM CST), I'm going to lose my ^&*(.
EDIT: kdoggy, I wish you the best in your endeavors to get a hold of this phone...
I was in a similar situation a few months ago. My Galaxy S4 broke. I was still in the middle of my contract with AT&T and couldn't afford to replace my phone at full retail price. I was thinking about ditching AT&T anyway. I switched to T-Mobile. I I traded in my busted S4 towards a Nexus 5, got the unlimited plan and had all but a few bucks of my AT&T ETF paid off by T-Mobile and haven't looked back. Just got my Nexus 6 the other day.
kdoggy said:
So ATT can't fix the recalled phones in-store at a corporate location? UGH!
Went to order one online to get one hopefully on the way but now they are out-of-stock online! UGH.(
Click to expand...
Click to collapse
What I did today was go into the store and do a 'direct fulfillment' order and basically ordered the phone. No idea when it will ship, but that way you won't have to keep checking online and also they can make sure and set up your plan just the way you want it etc. Make all the necessary changes. I would recommend doing it this way. The rep almost sold me the unit they had, but saw the notice on her screen or something. Was that close!
I can't really switch from AT&T. We have 3 other phones on our account and my wife is not willing to switch from AT&T and she does not want a new phone. She is happy with keeping her S3 Vs. paying for a new phone. She was all set to grab an S5 for $1.00 this Black Friday until she found out that we have been charged a "$25.00" dollar up-charge for the phones the past two years. She is enjoying the $15.00 per line right now and doesn't even want ME to buy a new phone.
Her and the kids just bought new batteries for their S3's so they have no plans to change. I use my phone for work though (state government, in the technology services field) so I have an excuse and justification for an upgrade. Also the state gives me a $70.00 dollars a month reimbursement towards my phone bill and I get a 20% discount for being a state gov employee.
kdoggy said:
I can't really switch from AT&T. We have 3 other phones on our account and my wife is not willing to switch from AT&T and she does not want a new phone. She is happy with keeping her S3 Vs. paying for a new phone. She was all set to grab an S5 for $1.00 this Black Friday until she found out that we have been charged a "$25.00" dollar up-charge for the phones the past two years. She is enjoying the $15.00 per line right now and doesn't even want ME to buy a new phone.
Her and the kids just bought new batteries for their S3's so they have no plans to change. I use my phone for work though (state government, in the technology services field) so I have an excuse and justification for an upgrade. Also the state gives me a $70.00 dollars a month reimbursement towards my phone bill and I get a 20% discount for being a state gov employee.
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Click to collapse
Your other alternative would be to buy it from Motorola on Wednesday and get 6/12/18 month financing or to just wait for AT&T.
zephiK said:
Your other alternative would be to buy it from Motorola on Wednesday and get 6/12/18 month financing or to just wait for AT&T.
Click to expand...
Click to collapse
How does that work with Motorola? Now when you say Motorola, I assume you mean threw Google Play? How does the financing work?
I am also with AT&T, and a few months ago I was trying to pick up the Nexus 5 from T-Mobile. T-Mobile would not sell me the phone at all unless I purchased some form of service with them. Regardless of the fact the phone is unlocked; the reps stated their systems wouldn't allow a phone sale without accompanying service. So good luck buying from T-Mob.
kdoggy said:
How does that work with Motorola? Now when you say Motorola, I assume you mean threw Google Play? How does the financing work?
Click to expand...
Click to collapse
No not through Google Play. http://www.motorola.com/us/consumers/nexus-6-header/Nexus-6/nexus-6-motorola-us.html
When its in stock (Wednesdays) itll be available to buy. Its really tough from buying there and Google Play as it'll be out of stock and whatnot.
Financing is the same thing as you would on a carrier. You can pay out ~$649 + tax in 6/12/18 months (you pick) and you have to be approved.

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