Received E-mail from HTC regarding... - EVO 4G General

I sent an e-mail to HTC to inquire whether or not the EVO is going to get HTC Sense and/or Gingerbread update, here is their response:
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Dear Javid Beykzadeh,
Thank you for contacting HTC Technical Support. I’m excited about the release of Gingerbread, myself. So far, we don’t have any information about when our phones are getting the update to 2.3.
I don’t have any information about when the Evo is getting updates to HTC Sense that’ll let it access HTCSense.com. Right now, the website is still in beta and only the European Desire HD and Desire Z can take advantage of it.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number ##############.
Sincerely,
Hubert
HTC

yeah they know everything he BS'd u but he was nice about it. he proly has gingerbread on his phone

javidnky2005 said:
I sent an e-mail to HTC to inquire whether or not the EVO is going to get HTC Sense and/or Gingerbread update, here is their response:
Dear Javid Beykzadeh,
Thank you for contacting HTC Technical Support. I’m excited about the release of Gingerbread, myself. So far, we don’t have any information about when our phones are getting the update to 2.3.
I don’t have any information about when the Evo is getting updates to HTC Sense that’ll let it access HTCSense.com. Right now, the website is still in beta and only the European Desire HD and Desire Z can take advantage of it.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW50ENA000118.
Sincerely,
Hubert
HTC
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And the reason you felt you should share an email about nothing and in the wrong forum to boot was...?
Sent from the void...

wuclan48 said:
And the reason you felt you should share an email about nothing and in the wrong forum to boot was...?
Sent from the void...
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since it has to do with future development

lui22 said:
since it has to do with future development
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That's a big stretch.

Hot_Hands said:
That's a big stretch.
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yeah ur right

Keep in mind Customer Service is always last to know

myn said:
Keep in mind Customer Service is always last to know
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Click to collapse
OP: just a friendly FYI - customer service emails of this particular type are not trusted sources of information. They typically start receiving training only shortly before any releases. Remember all the new iPhone hype earlier this year? Customer service didn't know anything, or were at the very least prohibited from admitting to anything before the 'official' announcement.
Sorry man, that email isn't useful to us at all.

i wonder what kind of new exciting things it will bring...

Related

Looks like Gingerbread is confirmed (update: Just a Samsung copy-paste error)

As per Samsung Galaxy S Support on Twitter:
twitter .com/GalaxySsupport/status/15064053055492096
Sorry for the link
I wonder when this will be released then, if it's confirmed. Considering an official 2.2 build isn't even out yet
They are shipping 2.2 and going straight to gingerbread. Too many issues with froyo
Sent from my SPH-D700 using Tapatalk
mightytightywty said:
As per Samsung Galaxy S Support on Twitter:
twitter .com/GalaxySsupport/status/15064053055492096
Sorry for the link
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I think you are mis reading the tweet.
"@tsytsma US Galaxy S line to 2.3 has been made & we aren't prepared to discuss this at this time. ^Sabrina"
I read this as they have made their statement on US GS 2.3 prior and they are not prepared to discuss it further. IMHO but would be sweet if it is the other way around.
formula84 said:
I think you are mis reading the tweet.
"@tsytsma US Galaxy S line to 2.3 has been made & we aren't prepared to discuss this at this time. ^Sabrina"
I read this as they have made their statement on US GS 2.3 prior and they are not prepared to discuss it further. IMHO but would be sweet if it is the other way around.
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Actually, I think this "Sabrina" bot at the Samsung Twitter is making a huge typo by pasting in a fragment of the boilerplate comment they have been tweeting all week. Here is an example of that boilerplate from yesterday:
@OrangeRafi No official statement about updating US Galaxy S line to 2.3 has been made & we aren't prepared to discuss this at this time.
Tuesday, December 14, 2010 9:02:10 AM via CoTweet in reply to OrangeRafi
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I think "Sabrina" failed to select the beginning of that -- "No official statement about updating ..."
Do not give a ****. Don't even have official Froyo yet.
J31Rob said:
Do not give a ****. Don't even have official Froyo yet.
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Exactly
boomerbubba said:
Actually, I think this "Sabrina" bot at the Samsung Twitter is making a huge typo by pasting in a fragment of the boilerplate comment they have been tweeting all week. Here is an example of that boilerplate from yesterday:
...
I think "Sabrina" failed to select the beginning of that -- "No official statement about updating ..."
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Click to collapse
Yup. The Samsung Twitter site now confirms that the comment was truncated:
@Formula84 That was a 2 part response, the first was, As for Gingerbread, no official statement about updating ^Sab
12 minutes ago via CoTweet in reply to Formula84
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So in other words, Samsung is just repeating its denial that any announcement about Gingerbread has been made.
Awesome
Next thing you know, everyone creating useless thread's to /when gingerbread is coming out
ultra78721 said:
Awesome
Next thing you know, everyone creating useless thread's to /when gingerbread is coming out
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Or threads with gifs of gingerbread men running.
muyoso said:
Or threads with gifs of gingerbread men running.
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Now Now ..lets not get feisty
Its a legit thread
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Not really lol

[Q] Sprint Evo 4g Official Gingerbread update 4.22.651.2 - released 6/3/11

I just got an email today from the Evo Team about Sprints official update for the Evo 4g, has anyone got it yet. I'm not sure if I want to try it on one of my other phones. Anyone got any suggestions, will I be able to undo the update with the RUU I got, its the Supersonic 3.7......
Im trying to put up the links directly to it but Im still on noob status so Ive put spaces in them, so delete the spaces to get over to the sites
heres some links if you guys haven't got them yet.
evo4gforum. net /htc-evo-4g-updates/gingerbread-coming-soon/
------------------------------------------------------------------------
community. sprint. com /baw/community/sprintblogs/buzz-by-sprint/announcements/blog/2011/06/02/htc-evo-4g-from-sprint-gets-android-gingerbread-update
jayspolygonpiro said:
I just got an email today from the Evo Team about Sprints official update for the Evo 4g, has anyone got it yet. I'm not sure if I want to try it on one of my other phones. Anyone got any suggestions, will I be able to undo the update with the RUU I got, its the Supersonic 3.7......
Im trying to put up the links directly to it but Im still on noob status so Ive put spaces in them, so delete the spaces to get over to the sites
heres some links if you guys haven't got them yet.
evo4gforum. net /htc-evo-4g-updates/gingerbread-coming-soon/
------------------------------------------------------------------------
community. sprint. com /baw/community/sprintblogs/buzz-by-sprint/announcements/blog/2011/06/02/htc-evo-4g-from-sprint-gets-android-gingerbread-update
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Holy crappy!!!
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novanosis85 said:
Holy crappy!!!
Sent from my PC36100 using Tapatalk
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LMFAO! When i saw the thread, i was like "another one?" I'm glad people are still finding out I guess
jayspolygonpiro said:
I just got an email today from the Evo Team about Sprints official update for the Evo 4g, has anyone got it yet. I'm not sure if I want to try it on one of my other phones. Anyone got any suggestions, will I be able to undo the update with the RUU I got, its the Supersonic 3.7......
Im trying to put up the links directly to it but Im still on noob status so Ive put spaces in them, so delete the spaces to get over to the sites
heres some links if you guys haven't got them yet.
evo4gforum. net /htc-evo-4g-updates/gingerbread-coming-soon/
------------------------------------------------------------------------
community. sprint. com /baw/community/sprintblogs/buzz-by-sprint/announcements/blog/2011/06/02/htc-evo-4g-from-sprint-gets-android-gingerbread-update
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Thank you Sherlock Holmes.
Sent from my PC36100 using XDA Premium App
sorry buds but I don't have all the time in the world to be searching on here and through the web for info like this like you ****s do I actually have a life and have sex. ****en nerds.
jayspolygonpiro said:
sorry buds but I don't have all the time in the world to be searching on here and through the web for info like this like you ****s do I actually have a life and have sex. ****en nerds.
Click to expand...
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You obviously had enough time to type out this post and reply to it.....which takes way more time to do than if you would've just searched.......

Love My Epic D700 but, Dan Hesse Letter! (Idea's, Rants and or General Suggestions!)

I remeber back in my crackberry mod days,
We made ways for sprint to push updates and take us seriously about our phones by writing letters to Sprint's CEO! We were the new jacks from Nextel so we had a force like non-other... You bring a city hood chirp to the smartphone world and ain't making us happy?
Well... that's another thread!
This thread is about email bombing, sprint CEO dan hesse! Let's gather some ideas for those who like to write and let their presence be known as an idividual and unique type of smartphone users! We got " Galaxy S, Gen1 " devices with keyboards! What's up with either a new Similar product, with a Keyboard? Idc where the factory is that makes it but, give me an upgrade! Let there be a phone like this but better on a different network, y'all gonna lose my 1000 dollars a year! I'll give them 1500 dollars next 2 yrs for a bigger screen with keyboard!
Ok I need that rewritten!
But added to with different ideas and prespectives! I want to hit the frequency that taps Dan Hesse's creative nerves! Help us Help Us!
Sent from justlovejoy's Epic 4g powered by The Community!
Let's Go NYG / J
Emails are easy to block and ignore... the primary reason physical letters are effective in large enough numbers, is because the post office is obligated to deliver every single letter - and thousands of physical envelopes stuffed with letters will take up a -lot- of space in the office... emails, not so much...
justlovejoy said:
I remeber back in my crackberry mod days,
We made ways for sprint to push updates and take us seriously about our phones by writing letters to Sprint's CEO! We were the new jacks from Nextel so we had a force like non-other... You bring a city hood chirp to the smartphone world and ain't making us happy?
Well... that's another thread!
This thread is about email bombing, sprint CEO dan hesse! Let's gather some ideas for those who like to write and let their presence be known as an idividual and unique type of smartphone users! We got " Galaxy S, Gen1 " devices with keyboards! What's up with either a new Similar product, with a Keyboard? Idc where the factory is that makes it but, give me an upgrade! Let there be a phone like this but better on a different network, y'all gonna lose my 1000 dollars a year! I'll give them 1500 dollars next 2 yrs for a bigger screen with keyboard!
Ok I need that rewritten!
But added to with different ideas and prespectives! I want to hit the frequency that taps Dan Hesse's creative nerves! Help us Help Us!
Sent from justlovejoy's Epic 4g powered by The Community!
Let's Go NYG / J
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Why would you email spam the CEO of the company?? What is the purpose??? Are you stupid or something?
algorhythm said:
Are you stupid or something?
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I won't answer that for him, but it's not something...
Sent from my SPH-D700 using XDA App
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austin420 said:
Sent from my SPH-D700 using XDA App
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Lol I deserve that
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styles420 said:
Lol I deserve that
Sent from my SPH-D700 using XDA App
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i meant the op. guilty conscience?

We need your support - T-Mobile/Samsung - Give us an update!

If you want more information on this topic please visit the new, redone, 'We Need Your Support' thread at:
http://forum.xda-developers.com/show....php?t=1427969 ​
We have gotten no news of any kind of update for our Samsung Vibrants. No Gingerbread update, not even a small 2.2.1 update, and I honestly believe that's just plain wrong. This has nothing to do with this phone being too slow or too old to run Gingerbread, heck.. it can even run Ice Cream Sandwich. And before you stop reading, no.. this isn't one of those threads that is just posted to complain, we have to do something about this. Maybe some people don't care for an update, maybe some don't understand what an actual OFFICIAL update could do for us users and devs. The lack of support for this device from both T-Mobile and Samsung has been horrible. Ask a representative from T-Mobile about an update, they'll say; Oh, It's coming.. Samsung is working on it. Ask a representative from Samsung about an update, they'll say; It's being worked on.. no ETA. So now, either both of the companies are clueless of their own product, and honestly don't know what is going on, or they just won't give us a straight.. 'No, you won't be getting an update.' which I think is dumb. I got hooked on Android because of it's openness, the support and the community. One of the only major updates that we got was through KIES, it wasn't even OTA. Maybe most of you don't care, but T-Mobile and Samsung should do right by us. I don't care about getting the latest and the greatest, I honestly would respect both Samsung and T-Mobile more if they gave us a straight answer.
So, what I'm asking is.. please help us by signing this petition and spreading the link wherever you can, because we have the power to fight this, we have the numbers and we can do it. This phone isn't super old, it's one of the best phones I've owned. Samsung did a great job with it, but that gives them no reason to stop supporting it. I got this on a two year contract, they should atleast support it for two years, and simply because it's in the Android spirit.
Link here: http://www.change.org/petitions/bri...-s-varients-samsungt-mobile-give-us-an-update
Please feel free to spread it on Facebook, Twitter, Google+, anywhere you see fit! If we get some headline news on Android blogs and sites, that'd be great, too!
Samsung and T-Mobile, we need an answer.
Will be signing this petition in the morning.
signed, guys common we need ALL of the vibrant members to do this.
Why do they need our address...I'll sign, but I'm worried about that only.
duboi97 said:
Why do they need our address...I'll sign, but I'm worried about that only.
Click to expand...
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just put something random down thats nearby.
I agree, but use US adresses. This phone US only.
I think we should write about the situation in each posts in all official T-mobile Facebook, Google+, .... pages.
People need to know about T-mobile poor support and poor attitude to customers.
https://plus.google.com/u/0/101502056223282249599/posts
Some i9000 users have helped us out.
But like I said, keep posting, tweeting it, sharing it.
It's our turn to get something.
Great idea! I hope this will make a difference.
Signed. Really hoping we get somewhere, but won't be putting any money on it
signed and sent the link to galaxy s twitter account..they should also know what is going on
Just signed it. Also, someone should contact neobuddy89 and ask him put a link to this petition in his ICS Passion v9.1 ROM thread. If that were done then this petition will gain a lot more recognition from the community because so many people visit that thread daily.
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Out of curiosity is the International version of the Galaxy S getting ICS update?
ryzsm said:
Out of curiosity is the International version of the Galaxy S getting ICS update?
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http://www.xda-developers.com/andro...ing-value-pack-instead-of-ice-cream-sandwich/
theexel said:
http://www.xda-developers.com/andro...ing-value-pack-instead-of-ice-cream-sandwich/
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What the hell? Why can't they just update it without touchwiz? Touchwiz 3.0 sucks anyways....
Sent from my SGH-T959V using XDA App
We've hit 100 signatures, thanks everyone! Let's keep going strong!
icy56 said:
What the hell? Why can't they just update it without touchwiz? Touchwiz 3.0 sucks anyways....
Sent from my SGH-T959V using XDA App
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Touch wiz is kind of like Samsung signature on the phone saying I made it even though at says Samsung above the buttons pol
Sent from my SGH-T959 using xda premium
duboi97 said:
Why do they need our address...I'll sign, but I'm worried about that only.
Click to expand...
Click to collapse
So that the petition system is not abused maybe?
Fake addresses that do not match the name may harm our chances.
Up to 185 signatures now, almost 200
222 signatures! Keep them coming!

Just got a soak invite

Less than 10 minutes ago got an invite for the lollipop soak. Hurray!
I got one too! Light at the end of tunnel and its not another freight train!
Got one a minute ago for the droid turbo I got rid of. Lol. Good luck with it!
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Great news guys you're gonna swallow your words about lollipop and you are gonna love it
By all means, please keep sharing who gets invites. Even better if you use the same handle on the Motorola forums!
Everyone in this thread should be ashamed. You are breaking NDA with Moto by talking about this in public. I do hope that you are removed from the soak and kicked out of the MFN.
It says we aren't allowed to discuss what is actually in the soak test, not that we can't mention it exists.
renegadeone8 said:
It says we aren't allowed to discuss what is actually in the soak test, not that we can't mention it exists.
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You are wrong. If you join the soak, you are saying you will not talk about it in public, period. You also electronically sign an NDA stating the same thing when you originally sign up for the MFN.
joelbon said:
Everyone in this thread should be ashamed. You are breaking NDA with Moto by talking about this in public. I do hope that you are removed from the soak and kicked out of the MFN.
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I you should be ashamed of how much of a goober you are.
joelbon said:
Everyone in this thread should be ashamed. You are breaking NDA with Moto by talking about this in public. I do hope that you are removed from the soak and kicked out of the MFN.
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Motorola and Verizone should be ashamed for having lied to their users!
Ahahaha this is so funny how people get butthurt of the excitement the soak invite brought today after a decade of waiting for it lol but yeah. Let them share what they want geez.
wasnt there something about keeping private?
wrecklesswun said:
wasnt there something about keeping private?
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They want to make a mystery out of nothing. It is ridiculous!
Yes there is about keeping private but that won't stop people from leaking it and spreading it.
Hooooly **** this better not be a hoax.
I'm rooted using mofo. How would I go about reverting my Turbo to stock in order to receive this update?
decimeter said:
I'm rooted using mofo. How would I go about reverting my Turbo to stock in order to receive this update?
Click to expand...
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Flash stock image using mofo.
decimeter said:
I'm rooted using mofo. How would I go about reverting my Turbo to stock in order to receive this update?
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I wouldn't though, if you want to keep root. Wait for a rooted image. If you don't you could lose root forever.

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