keyboard disappearing ? - myTouch 4G Q&A, Help & Troubleshooting

lately my keyboard has been randomly disappearing while using it. The keyboard will just be not there at all or it will just be a big black box. It is still usable when it is the black box, but not usable while it is transparent / not there.
Has anyone else been having anything like this happening to them?
Or does anyone have any suggestions for this issue?
I tried a reboot...nothing...I will try to uninstall some of the latest apps I installed.
-BTW I am not rooted and have not done so yet...

Have not had this issue...although...
...I have had several instances where I will be typing away (feel the haptic feedback and hear the key click) only to look up and find that nothing I typed is registering in the input field. Once it does this, it continues in all applications and even after changing input types (default, dragon, or better keyboard)
The only way I can get it to work again is to reboot the phone entirely.
In an off topic rant...last night I was 10 feet from my router and my phone kept saying I was out of range, even after a reboot. Every other device could connect though..I ended up taking out my SIM card and throwing it in my HD2. My MT4G is now in time-out in the closet for a couple days while it thinks about what it did.

I have had that issue as well with the keyboard...(that is - in addition to the current issue discussed...)...
now in order to keep this thread on topic, I will PM you about your other issue...I have a suggestion for it

Related

On screen keyboard options - Slow to show

I noticed this today (although it may have happened after installing some peice of software over the last couple of days. When I click on the keyboard it shows right away... but if I click on the arrow next to the keyboard to choose my input method it takes about 10 seconds before that little window pops up. I don't remember it being like this from a fresh OS with nothing installed.
I actually notice this after installing "nullkb.ARM4.CAB" which is a program that adds itself to that list of input methods. You can then choose it and the auto keyboard won't pop up all the time when you don't want to enter data. Works great.. but I'd sometimes like to be able to use that keyboard. I'd like to be able to open the options, change it from nullkb to keyboard, type, then reverse it back to nullkb.
Anyways, I uninstalled and soft reset the phone and the problem still persists. I reinstalled and it's still there as well. Any ideas? Anyone else have this problem?
Yep, it's a known (and common) problem. From what I can tell from reading around the 'net is that as soon as the SIP menu is modified in any sort of way, the menu becomes slow to display. Mine takes up to 17-20 secs to display. I did a hard reset last week and the menu became quick to respond. However, when I restored from my backup, the menu became slow again. I didn't want to re-configure and re-install again so I kept my restore.

How many random failures do you get a day?

I think I have a fairly unmodded phone...
Its still not unlocked, no rom changes, etc.
I just have programs like: PocketWeather, iLauncher and TomTom with a few simple additions like the new program that auto disconnects data after a preset time.
Well it seems very random, but when I fire off things like TOMTOM it just hangs, but not every time.
Not many. Generally speaking, when I'm having issues, it's my fault. But I do have issues with my OK button periodically disappearing, and sometimes non-responsiveness of some apps.
But, it's very rare. I usually do a soft reset every couple of days when something even remotely starts to act up.
Same with mine. I use the latest i-mate WWE ROM and find it stable.
@sk0t:
my OK button periodically disappearing
Click to expand...
Click to collapse
Do you use Magic Button?
Nope. That's what's weird about it. I'll push the OK button on the front, but the app will still be up, and the OK button will disappear on the screen. I can usually get back to the Today screen by pushing the end call button though.
mine is now very stable. There is another thread that lists the "best" things to do to stop the periodic freezing. My 2c worth is on that thread also
I use Mortsaver to lock and close the device when i'm not using it. I think this results in a very stable device. It will wake up for SMS alerts and calls but for the rest of the time it's asleep - except when you are actively using it of course.
I also use SPB Backup at 05:00 in the morning which performs a soft reset after the backup. This keeps it clean too.
Defragging the Storage card and keeping as many apps as you can off the storage card also helps.
btw I use Magic Button
I only asked about Magic Button since I've noticed that the close button disappears sometimes in "Program Manager". It comes back again with a simple tap on the window background.
See thats the odd thing.... someone else told me to try and keep my unit's memory as clear as possible to avoid possible lockups.
Is the general consensus that its the other way around?
I have the vast majority of my applications saved on my storage card, granted I have tons of space on it.
I do experience frequent annoyances when using mine.
- screen alignment sometimes acting up (will send it back, but I'm waiting for the firmware update to be released, so they can do it together)
- mediaplayer occasionally loses the storage card (solved by deleting MSMETADATA on the card)
- occasional refusal to use an existing gprs/umts (have to disconnect and reconnect)
- vpn shutting down too fast when using it with wifi (after 30s)
- activesync sometimes doesn't recognize the device, forcing me to rename it and perform a whole new sync
- occasional difficulty in connecting to the correct wifi network (e.g. when there are 4 available, it pops up a couple of times that it has a network, but the one I always connect to is the last one to be found)
...
I have been using it for about a month now (was already sent back twice for keyboard and screen issues), and had to perform 3 hard resets as the behaviour got worse. I really like the device, but I wish there were less issues.
Jörg
After seeing the specs of the Hermes, I wanted it immediately.
Last week I finally bit the bullet, sold my Wizard (Cingular 8125) and got the Hermes.
For the most part, they are the same device, with the addition of 3G and a supposedly faster processor in the Hermes.
The Wizard was about as stable as a Windows Mobile device could be, at least in my opinion. I really didn't do much outrageous with it. I had a couple of games, TomTom 6, a dialer skin, and Good Mobile Messaging installed. I'd have to reset it maybe once a week or so, sometimes less than that because TomTom would lose connection to the GPS and nothing would get it back save for a reboot.
I took my Cingular 8525 (Hermes) out of the box, and I was really impressed by the device. The keyboard is far superior even though it's only a little different. I like the styling of the Hermes better, as well as the nice gunmetal finish. Download speeds are incredible (almost 900K in my house), and setting up Good Mobile Messaging OTA only took about 5 minutes vs. 20 on the Wizard.
The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset. Sometimes the phone will shut off the display and trying to turn the power back on does nothing and requires a reset. Sometimes the phone will show remnants of windows that were recently closed and that will require either opening up other programs to clear them, or a reset. Then there's the just plain ol' freeze. Not to mention that plugging in my car charger barely ever activates the charging circuit on the phone
I've had this phone for about 6 days now and I have to reboot it AT LEAST twice a day, sometimes three or four. AT LEAST. This is wholly unacceptable. If we weren't on the cusp of a firmware upgrade that is rumored to rectify most of the problems above, I'd be selling this and maybe getting a Treo 750 or a BlackJack.
I've had so many little issues like this with my Tytn, using both standard and latest roms, that I've simply decided to sell it. Its just not a great phone or a pda, although it has all the features you could ever dream of, it just never seems like its fast enough and the software just doesn't seem all that polished.
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
Regarding the stuck on caps problem: if you select caps using the onscreen keyboard, then the physical keyboard is also put into caps. It is however not possible to turn this caps-lock off in using the physical keyboard. The solution is to open the onscreen keyboard, and turn it off there.
Jörg
8125 versus Hermes
I agree with you that the 8125 Wizard was more stable than the Hermes. I had one as well, and it would go weeks without resets or freezes.
You said:
" The only problem is the instability. Sometimes I click on the "Start" button and it will make the click noise and light up, but it doesn't drop the menu down, requiring a reset."
I believe this is due to the external storage becoming lost. Since WM5 doesn't expect storage to ever go away, it just freezes waiting on the storage to come back. In the case of the start menu, I think it's waiting so it can get the icons of recently used programs. Just a theory.
To fight this problem, I've loaded weather programs and the like into main memory so that external storage is only accessed when I'm playing with the phone. That's made my hermes a lot more reliable, down to a failure or freeze every few days. Not as good as the Wizard, but tolerable.
I'm having a TON of problems...
I have my Cingular 8525 HTC
ROM Version: 1.34.502.1
ROM date: 09/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
I am having horrible problems with it randomly locking up, and I have to soft-reset. This usually happens when I have it on the charger overnight, and someone text messages me while it's on the charger... and of course when I soft-reset I lose all the messages! What's even worse is when it boots back up it'll vibrate, and beep for a long time like it's getting messages and I have to just ignore it and put it on silent... but there are no messages! Is there a way to fix this? What do I do?! I'm starting to get very frustrated with the phone - the only thing I use repeatedly on here is the MS ActiveSync over the air...
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
marisa4755 said:
Do you think this could also be something to do with the variant?
I have Vario II from T-mobile, with all their stuff still on it, and I have installed/uninstalled goodness knows how much stuff, and don't really have this problem at all (touches wood). I can go for 3 or 4 days without soft reset, and then that is usually after a backup, when you have to.
I have all today screen and any software which is in startup, installed to main memory.
Also, could password screen have something to do with this? If on charge, and password protected, maybe they interfere with each other on receipt of text message. You could try removing password for overnight.
Have you tried leaving messaging running minimised overnight?
Also, have you moved any databases to storage card?
Click to expand...
Click to collapse
This is an interesting idea. I will leave the messaging minimized overnight tonight. The password screen is there as a matter of policy - through my work - since the company owns the device and they push policy to it which requires a password PIN to be entered after 15min of inactivity... I'll try that?
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
i835 chirp said:
2-3 on a good day. It usully is in the range of 5-6 for different reasons. Keyboard doesn't respond, stuck on caps, no volume, random freezes, screen won't turn on. Gets annoying after a while.
Click to expand...
Click to collapse
when i have this issue i click the ok button on the side and then it startss to work again without soft-reset.
rx8volution said:
Anyone else having that weird sound problem with it repeatedly "pretending to get messages" after a soft reboot?
Click to expand...
Click to collapse
Are you sure that the sounds are messages rather than notifications?
It could be that your notifications queue is gummed up with lots of stuff. Suggest you get Memmaid or similar, download the trial and run the notifications queue duplicates remover. Then look at any of the entries marked Calendar and check to see if any of these are in the past. If they are remove them. LEAVE ALONE any notifications that are not Calendar with a description of one of your appointments or reminders.
Worth a try.
I also had some troubles. It freezes anywhere between 2 and 20 times per day. I just did a hard reset few days ago and tried to determine if any of my programs installed causes it.
It runs quiet well with nothing installed. Most freezes i get after installing SBSH WeatherMonitor.
About the sudden loss of external memory, i cannot complain. I install everything system related into the main memory. But weather and flexmail are on the card. I even take the card out having the phone running.
Not probs there.
Generally my Blue Angel is a far better phone, although bulky like my grand mother and not useful in Japan.
Thanks for the replies. After reading through this thread it seems I am not the only one with problems. Nearly every 8525 problem I've had can be solved, they just keep coming back. Like 8525 not recognizing Storage Card music. The worst for me ( happens a lot ) is that when I put the phone on the charger, then the screen shuts off to save power, but when I take the charger out the screen cannot be turned back on and needs a soft reset.

QWERTY Keyboard Not Always Working

Lately I've had problems with my QWERTY keyboard not always working. It will work fine, then one time I will pull it out and stop typing and text doesn't appear. I have to reset the device in order to get it working again. Usually when it is not working, I can use the on-screen keyboard, but this is such a hassle and much slower. There have been a couple times when that wouldn't work either.
Has anyone else noticed this issue? I've been using CRCs ROM (the first ROM I installed). If it sounds like it might be a ROM issue and not a device or WM6 issue, does anyone have any ROM recommendations? I do not need a lot of features - just the basics will do as I intend to install SPB Mobile Shell and a couple other programs anyways, but I do desire something very stable.
I have the same problem occasionally... two different ways
Sometimes the program will stop taking text input. For example while typing a text mesage the keyboard will stop working, but if I hit the windows key the start menu will still appear. I have to kill the text messaging program and re launch to regain functionality. Also happens occasionally in IE.
Other times the keyboard itself will stop working, all of the buttons. In this case I have to close the phone, power the screen off for a couple seconds, power back on, and begin typing again.
It's very strange, and very unpredictable.
<edit> I have a Cingular 8525 (1.5 years old) running Schap's 4.31 WM6 </edit>
ifiweresolucky said:
I have the same problem occasionally... two different ways
Sometimes the program will stop taking text input. For example while typing a text mesage the keyboard will stop working, but if I hit the windows key the start menu will still appear. I have to kill the text messaging program and re launch to regain functionality. Also happens occasionally in IE.
Other times the keyboard itself will stop working, all of the buttons. In this case I have to close the phone, power the screen off for a couple seconds, power back on, and begin typing again.
It's very strange, and very unpredictable.
<edit> I have a Cingular 8525 (1.5 years old) running Schap's 4.31 WM6 </edit>
Click to expand...
Click to collapse
I don't send very many text messages so I'm not sure about those, but I usually notice using IE (that is the main place where I type anything) or inputting a new contact or something like that. I'm not sure about the windows key, although I think I tested a bunch of buttons and none of them worked.
Think it is a bug in the phone or a bug in the ROM? I have no idea...I've only used one ROM so far on 8525 (I tested a bunch out on the 8125 when I had one). I'm thinking about installing Binkys11 since I hear it is fast and stable. Maybe it won't be as big of a problem then.
Note: I also have a case with a magnetic strap. I thought maybe that was messing with it since I hear the magnet could do funny things to the phone...I'm not sure though....

[Q] really bad keyboard lag and crashing since update

I've been fighting this on and off since the MF9 update. Originally I thought I just had bad reception where I was at the time but now, even with wifi and 4g network I still get this.
Basically I'll be typing...could be Galaxy keyboard OR SWYPE and suddenly the keyboard will stop responding. Even if I hit the "home" button to get out the app (usually I notice this in web browser but it doesn't appear to be app-related) the keyboard overlay will persist and can't be killed. I can make it go away by pulling down the notification bar where the "select input method" icon is still displaying and select whichever input method wasn't in use when it hung, but I still won't be able to type anything until the keyboard catches up....sometimes that takes several minutes, sometimes I have to reboot the phone. I noticed that some words or phrases are more likely to cause this lockup than others. Ironically, "galaxy s4" will do it almost every time.
The only way I've found to prevent this from happening is to turn off all predictive features on the keyboard including predictive text and swiftkey. I've tried updating my language and pretty much everything else but nothing works permanently. I can get it to work temporarily by clearing data on the keyboard service too, but it always comes back when it's least convenient (like when I'm trying to enter an address into GPS and in a hurry). This started after the MF9 update. At one point I even did an ODIN wipe and reinstalled from a stock image....still does it.
anyone else getting this?
Yeah, I've been noticing this happening to me lately too. I use the Swype keyboard though. It's quite frustrating.
I've gotten used to the Google keyboard and haven't switched to something else since. Yes, it's not perfect, but it suits my needs.

[Q] Verizon G2 buggy touch screen?

Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.

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