Database Users

Static Noises In Call

Hey guys, I have had my Touch HD for a little less than a month.
I am extremely happy with everything about it...
But a couple of days ago, I started experiencing a static type noise during calls only. It seems like there is an interference or something every time I place a call.
I have never dropped it since I got it so I know I didn't break anything.
I purchased a Squaretrade warranty when I bought the phone. Do you think that I should send it in? What do you think is the problem?

Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???

I am having the same problem. Is this a hardware or a software issue?

I am also getting some static interference noises on calls only , only had my phone under a week , would a firmware upgrade fix this or is this a hardware fault?

mavyo said:
Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???
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Click to collapse
It is on both incoming and outgoing calls.
I tried the headphones that came with the phone and I don't hear static with them.
Also, when using the speaker phone, it does not make any static noises.
Any takers?

Yep mine has static too, it can help a bit to hold the device high up since the Aerial is at the bottom.

I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.

mavyo said:
I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.
Click to expand...
Click to collapse
Please keep us updated on what they have to say about your situation.

Hi,
Im still getting that static noises , Also getting it when im playing audio on windows media player , Ive also tried core player , still same , so it's not the windows software , I reckon could be a hardward fault.
i have a orange htc touch hd .
does any1 else get these noises when playing any audio ?

I'm thinking the problem is hardware related. Seems like something is loose, connectionwise.
Whenever I hear the static in call, and kind of jiggle the phone around or press the screen and back together it goes away for a little bit.
I am going to take advantage of my warranty I believe.

Well I dropped my phone today and it appears the static noises in call have disappeared.

Hehe well I'm not trying that one out I also have the statice noise in call but its only at one person and its always the same one :\
So maybe I should drop that person on the floor

Onboard Speaker noise / crackling
I've had my HD since Friday, and I'm having the same noise. I hear it as soon as I press send and intermittently during all calls. When it goes away, if I stay really still, I don't hear it till I move. Really irritating for an $800 phone. I called the guy at the phone store where I bought it and he told me to call HTC.

i have the same problem .. sometimes the noise disapear when i press on battery cover, anyone found a solution for that problem

Distorted calls through speaker after WM6.5 upgraded

Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.

Hmmm...no one?

The Rotagilla said:
Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.
Click to expand...
Click to collapse
Mine after the upgrade sounds fine

I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont

sunday247 said:
I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont
Click to expand...
Click to collapse
Could be hardware related, if the contacts are dirty or the speaker is not set properly it will crack.. could be a bad batch of devices.. get a new one under warranty if possible. I got three Dash 3G's the first day they came out and all three sound fine.

Finally couldn't take it anymore and took it back to the T-Mobile store. The new one should arrive this week.

Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker

Blackadder III said:
Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker
Click to expand...
Click to collapse
The replacment phone just got sent back and I'm now on #3. The same issue happened again...calls started off very clear but then seemed to degrade to the point where unless I was using BT, the audio quality was terrible. I'm not upgrading the phone to WM6.5 at this time, I'm going to wait and see if the same thing happens again. BTW, the TMO rep I dealt wth most recently was excellent...really first class all the way.

Looks like the speaker will continue to be a last resort. BT seems the only way to get clear reception. thanks.....i dont like my chances with a replacement from Telstra. The only thing that disappoints me with this one is not being able to edit the menu items and not having the Voice Dialling tags. replacing it with the Voice Command is a quantum leap backward, otherwise a great phone.

Well the most recent replacement has started doing the same thing. I did not upgrade to WM6.5 and this one lasted the longest before giving in to the speaker distortion gremlin. Pretty bummed about this, guess I'll just have to live with it.

Noise Cancellation + Fading Problems

I'm sure theres a couple of people who are expericing the same problem.'
anyways who here experience this
If you place the phone on your right ear to talk, the other side experience fade in and out voices. Alot of my callers say they cannot hear me if I hold the phone on my right right
but if I switch to the left ear they hear me crystal clear. anyone expericing this?

+1 here.
i suspect it's because the design, the position of the mic (the one receives our voices) get easily covered when in your right hand (partially if not whole) and it just can't pick up our voice.

yeah thats sad. I hope they do something about that such as if its detected in right ear it cancel that second speaker.

+1 my peoples hate my new phone... they say i sound like iam in a tin box... then they hang up on me!!!

same here whenever I use the speaker..sucks!!

I have this same problem. I use the phone on my right and people say I get super quiet.
Then I switch the phone to the left and it's fine, but after like a minute my voice goes down to super quiet and I have to switch again.
Hmph.

calls received from x10 have loud hissing and echo

i recently got my gf an x10 for her birthday, whenever she makes a call the person receiving the call hears loud hissing noises like someone is blowing into the mic, and a bit of an echo of there own voice. I searched around the forums but noone else seems to be experiencing this so assumed it was a faulty phone and i went and got it replaced.
However the problem still persists on the new handset. After much messing with the phone i deduced its the contact between hand and handset thats causing the hissing.
The simplest way to reproduce the annoying noises is to just rub your finger lightly up and down the back of the X10 (sounds wierd i know), remember theres no noticable sound impact on the X10, just any phone receiving a call from one will hear the sound.
Just curious if anyone else has experienced this or knows of a way to prevent it, currently half the conversations i have with her are inaudiable because when ever shes moving around (ie walking down the street) all i hear are loud hissing noises. (this is not wind blowing into the mic, iv done many tests)
thx for reading. Mike.

I have the same problem with. my gf when I call her she told me that there is annoying. voice and echo
Sent from my X10i using the XDA mobile application powered by Tapatalk

i don't have any noises or echos.
but now as you mention, the decoupling of the mic is far from optimal.
when touching the back of the (white) X10, you can hear noises on the other side of line. (no other phone is that sensitive.)
can anyone confirm, that this is better with the rubberized back, black edition ?

Easy solution guys, just dump your girlfriends. Problem solved.
Sent from my X10i using the XDA mobile application powered by Tapatalk

BTTNext said:
Easy solution guys, just dump your girlfriends. Problem solved.
Sent from my X10i using the XDA mobile application powered by Tapatalk
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Click to collapse
LMAO. Girlfriends are using the phone and boyfriends are getting worried.

Anyone know of a way to turn the sensitivity of the mic down, she loves the phone, so doesn't want a different one.
also she as the black rubberized edition, so im guessing it doesn't make a difference

me 2 i have the black one help guys

i do not have the hissing sound but echoes...as if the other party is using speaker phone which she is not... and the sentence is cut off here n there..help!!! losing heart on my 20 days old X10...

i have a similar problem, but i the contact i'm talking to wont hear an echo if i'm using the included headset. i also have the white x10.

I found the same problem today, calling two different people. I found the echo and hiss is very noticeable when I put the call volume up to max, or very high. As soon as I reduce the call volume it goes.
The reason I used to have the call volume very high is I could not hear the other callers, but realised I have to (and can - without pressing any buttons!) press the phone quite close to my ear, this way the volume is good enough at half the level and the callers then do not hear teh hiss or echo.
Hope this made sense and helps?

i have the same prob . how can solve the prob???

Echo during phone call - Solution
Hi,
there are 2 solutions to the echo problem mentioned.
Firstly make sure you do not cover the mic hole on the side of the phone with your hand or finger etc.
Secondly, SE has released a SW version 016 for some (not all) of their customers which is supposed to fix that problem.
Apparantly that SW version is not available to all SW versions (customers) yet, but will either come soon or the fix will be included in the first maintenance release.
I have had my X10 on 014 and after the upgrade to 016 the problem was gone.
//Ratske

oneonezerosix said:
i have a similar problem, but i the contact i'm talking to wont hear an echo if i'm using the included headset. i also have the white x10.
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Me too
(x10 white)

People tell me I'm hard to hear on a call?

I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?

I have the same issue.
When I put the phone in my neck so I have my hands free, people tell me I'm very hard to hear, and it's perfect when I hold it in a normal position...
It's quite frustrating, as I sometimes need to have my hands free..

Same here
tele_jas said:
I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
Click to expand...
Click to collapse
Same happen here, it's because the noise reduction micro that the nexus 6p has back, check the small hole on the back face of the phone, when you are in a call put your finger there and they will say the same "I cannot hear you well", there are tweaks on the forums, but I have not tested yet, I used to use the speakers instead

If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false

I had this with the very first call I made, but haven't had that complaint since
Sent from my Nexus 6P using Tapatalk

republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
do this. fixed mine and my mothers problem with calls being muffled

I can't fathom how this is still an issue. I get constant, i mean CONSTANT echo. People stating they hear themselves when they talk to me. I finally downloaded build prop editor as instructed here and edited persist.audio.fluence.voicecall=false as shown here. I have yet to test but it can't possibly get worse than EVERY DAMN CALL not working. Seriously , this is a phone, the tech for calls was perfected only a decade or more ago ?
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
http://www.digitaltrends.com/android/nexus-6p-microphone-issues-calls-youre-not-alone/
Look at all the people citing this as an issue here:
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4

ncsuwolfs said:
do this. fixed mine and my mothers problem with calls being muffled
Click to expand...
Click to collapse
Do you have any issues when in busy areas like restaurants, bars, airports etc?

the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root.

Have the issue here too even after June update. Will be rooting to edit build prop to see if it helps since I'm not sure I'll get much of any help from Huawei's support.

republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
Thanks for sharing this info I jus did the edit
Sent from my Nexus 6P using Tapatalk