Database Users

Volume keys beneath the cover falling apart

I've been using the HD for two months, and the volume keys beneath the cover appear to have their plastic falling apart, revealing the tiny electronic parts underneath.. anyone else encountered it?

cytokine said:
I've been using the HD for two months, and the volume keys beneath the cover appear to have their plastic falling apart, revealing the tiny electronic parts underneath.. anyone else encountered it?
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I'm also having the same problem. I been using my HD for around 7 months though. The volume down cover cracked and after awhile, the whole cover fell off. I wonder if this is a defect and will be covered by the warranty.
It's strange, but I find the button feels better without the cover. You get a sort of click when you press on it without the cover.

mine did the same after a week, Still works fine though!

Same here had the HD for 7 months, though I think mines related to using the stylus on the vol down button when entering bootloader mode.
Still works fine though.

Did anyone find out if this is warranty repairable? My volume down button came off after 4 months. I'm just concerned about the resale value!
I pay for Orange Care, so I think I can pay £15 for a replacement, but don't see why I should!

I´ve same issue with volume up button but also still working because there are some parts of it still there.
Don´t know if warranty is covering but I wanna know!

Guru Meditation said:
Same here had the HD for 7 months, though I think mines related to using the stylus on the vol down button when entering bootloader mode.
Still works fine though.
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i second that.
my buttons rubber got demolished by using a fingernail for getting into the bootloader ...

My internal down volume button is also gone leaving the round brass contact exposed. Still works but yes horrible that it has happened.

Did any of you guys try warranty repair through HTC? The cover under mine has also cracked, which for me means it doesn't have that clunk positive feel and I'm just wondering what the process will be.
Thanks,
Jon

Same issue..
I never expected such an expensive HTC phone to have such basic build quality issues ..
Have placed a complaint with HTC support, trust they would be able to help.
Thanks...

ditto..
mine has also fallen off on the vol down button, no problem as it still works, but like it mentioned, would be worth checking out if its reparable under the warranty before it expires (do we get 1 year faulty parts?)

Well I phoned HTC today and their initial argument that if the button is broken due to usage then the warranty is not valid - Eh? I can't see how that's any kind of defence. Looks like they're trying to bypass the devices having to be of merchantable quality and/or fit for purpose.
They also had not heard of any other volume buttons breaking - whether that's true or not who knows.
I'm sending the phone in tomorrow, for an assessment so I'll update how it goes.

Feedback
jontelfer said:
I'm sending the phone in tomorrow, for an assessment so I'll update how it goes.
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Any news from HTC? The rubber on my volume up buttons has broken away. This looks like a design fault on behalf of HTC... We should get together to let them know they've got a problem...

My VolUp button also is failing but - the internal(the one under the back cover) is kinda soft and it has its middle pushed in... now my VolUp button is hard to press cuz the outer button (the plastic with back cover) pushed the internal in a bit!!! Since I listen to musid a lot with my Touch HD its a pain to always push the VolUp button!! glad that you have the onscreen buttons!!
oh and about the construction : my HD fell out of my hands today from about a meter high - landed on the floor which was full with little pieces of sand, and slided a bit!! now I have some nice little holes on the front cover on the right top (opposite to the Vol buttons) !! glad that my screen had a screen protector , otherwise my screen would be just f***ed up!! (when I picked up the phone the whole screen was with little pieces of sand - like sandpaper-- I just wiped them of plugged my headphones back in, and everything worked like it did before the fall)

I have the exact same problem. The plastic / rubber on my volume down key has disappeared leaving the microswitch exposed and the volume down not feeling as good. It still works though.

Well my initial call with HTC was very negative - saying that if it's damaged due to use then I'll have to pay. I sent it off to be assessed anyway, good news was that they sent it back repaired by return post. Couldn't have been more pleased.
Well worth sending off.
Jon

Both my Up & Down Volume Plastic is gone the Up Still Works but the Down the Little Brass thingie fell off :-( HTC wants $300 to fix!
what should i do?

Me too......
Just when I was about to sell my HD, (a new LEO is on its way) my down volume key began to fail. Exactly the same peeling off the internal microswitch.
Where did you get yours repaired?
Mine was bought free.(Spain)
Regards.
:-(

If your phones are out of warranty and want to do a self repair, here is the part (used) on Ebay (170408817615) for sale. I have looked high and low for months until I finally found it. The guy says he has 237 available.

tacginc said:
If your phones are out of warranty and want to do a self repair, here is the part (used) on Ebay (170408817615) for sale. I have looked high and low for months until I finally found it. The guy says he has 237 available.
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IMHO this reference shows an HD part not related to the volume keys.
Not to mention the price......
Regards.

The Hero power button nightmare.

So the paint problem on my power button got worse after i picked at with my finger nail ONCE just curious on the construction like a RETARD.
what followed was a week of pain and humiliation. The paint started coming off slowly leaving my hand looking like i was touching glitter, It was like a flesh eating virus, the glitter continued and button started looking worse and worse so i decided Saturday that i would end this once and for all, i got out nail polish remover, a magic eraser, and a microfiber cloth and the result is a BARE bright RED power button that is visible from 20 feet away and looks absolutely horrible. What i also didn't expect that the nail polish remover also took some of the paint off the area around the button and off the side of the phone.
The end result is that my phone is now an embarrassment, fully functional, the rest of the phone is in perfect shape but no matter how well i keep care of it now it will still have a huge red button visible from 20 feet away.
*sigh*

looks pretty cool

Bust out a silver sharpie and give it a quick paint job.

Note to self: "Keep phone away from nail polish remover." I have a slight bubble developing on my End button. I'm hoping I don't have to scrape everything off. On the other hand you could go ahead and scrape off the paint on the Call button and have a nice Christmasy-looking phone. LOL

is this a good enough excuse to get an EVO the day it comes out?
god i am bummed out

Glod said:
is this a good enough excuse to get an EVO the day it comes out?
god i am bummed out
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Duck tape fixes everything!!
Get small piece and stick it over the button.. Or take phone apart, rap duck tape around it.. In the process, dont break phone so you wont have to duck tape the entire thing together.

mine looks exactly the same dude.. :/
my back button even is starting to peel

I am afraid that if i start experimenting with paint and glue that my hero will end up out my apartment window.
no matter what i do it is always going to look bad, but seriously i need to make this less obvious.
did i mention that when the back light is lit on it, it is bright as hell too.

Glod said:
I am afraid that if i start experimenting with paint and glue that my hero will end up out my apartment window.
no matter what i do it is always going to look bad, but seriously i need to make this less obvious.
did i mention that when the back light is lit on it, it is bright as hell too.
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Take it to sprint and say the paint just wore away. You are a heavy phone user and you dont like how this happened. Ask what you options are and say you would like to get the buttons replaced. They do the work for free if you are insured.

It's a nice pic nonetheless.

it looks like t-1000
Sent from my HERO200 using the XDA mobile application powered by Tapatalk

Mine just started peeling off last week. Not a heavy phone user, but regardless, the End Key is now peeling . I have insurance, so I'm debating on whether to take it in or not. If they can just fix the button, great. If not, well, we'll see. That and I'd likely have to RUU before taking it in (unless I just leave it powered off .)

Get some silver nail vanish and reverse the issue

Scratch everything off both the call and end buttons and just pretend it's supposed to be that way. That works for me, but I know it would bug some people.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk

jcaliendo said:
Scratch everything off both the call and end buttons and just pretend it's supposed to be that way. That works for me, but I know it would bug some people.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
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That's what I did. It really does not bother me. At least I don't have the dust issue. I don't trust a sprint tech taking my phone apart for those two buttons. It really looks alright when both buttons are missing the paint.

my phone end button is peel off too. I guess phone was never meant for moderate to heavey usage for end button imho.

jcaliendo said:
Scratch everything off both the call and end buttons and just pretend it's supposed to be that way. That works for me, but I know it would bug some people.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
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Click to collapse
At 1st I was horribly upset that I had to carefully scrape the paint off of the button. But it grew on me over time & I can use the phone without graying hairs over paint peel.

on mine is the power button and the return button too sprint said that they can send me another one phone

Same thing here mine looks exactly like urs :/ Anthink i,m goign tto try and mask it off and get some hobby paint..idk what color thou

I completely peeled my power button months ago. It's red, I'm over it.
The "back" button has been doing the same thing. The little back arrow is a blob of naked plastic now. I don't care since I'm getting an EVO.
There are threads at Sprint and other Hero forums where people have been trying to get Sprint or HTC to replace the phone because of this. I think only one person got lucky and was given a new phone.

Soft key backlight issue?

I noticed that there's a tiny gap between where the screen ends and where the frame begins. It looks really crappy when the backlight for the soft keys is turned on because the light shows through this gap.
(I used the nexus one camera for this, so it's not very visible. It looks a lot worse in person.)
Does anybody else have this? If not, I'll just go swap mine at the sprint store...

No light leak on mine!

I have the same problem although mine is a lot worse. Maybe I should get it exchanged.

No leak on mine. That would drive me bonkers....but I'm ocd. Bring it back!

Most have this

This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.

Dredge said:
This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.
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Same here..

I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.

i like to read at night with dark mode. so just the fact that i can't turn off the menu lights irritates me. i used to use LEDshack on the droid.

scev5 said:
I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.
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Well, as it stands, its not a huge deal. The question is, how bad will the problem get? It has potential to be a serious problem if it continues to separate. (ie works it way on up the phone)

X10 Creaking

hello everyone
Today I noticed my x10 creaks when using the bottom three buttons and sometimes the touchscreen. I bought the phone brand new from carrier 2 days ago, does anyone else experience this? its nothing TOO serious, just quite annoying for someone with OCD like myself. What should I do?

JoLLAJoLLA said:
hello everyone
Today I noticed my x10 creaks when using the bottom three buttons and sometimes the touchscreen. I bought the phone brand new from carrier 2 days ago, does anyone else experience this? its nothing TOO serious, just quite annoying for someone with OCD like myself. What should I do?
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Click to collapse
It is a plastic-ey phone, with many components, so there will be some creaking.. Don't think you can do anything about it, sorry

pngface said:
It is a plastic-ey phone, with many components, so there will be some creaking.. Don't think you can do anything about it, sorry
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does yours do the same?

My buttons don't make any noise. If you even hear the noise when pressing on the screen, maybe the back cover isn't fitted correctly?

Infinity1988 said:
My buttons don't make any noise. If you even hear the noise when pressing on the screen, maybe the back cover isn't fitted correctly?
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Thats what I mean, its' not the buttons that make noise, but the back cover I believe.. when pressure is applied. I checked to make sure it is fitted correctly and it is. Also I believe there is a slight creaking on the front panel as well. Is this normal?

Yup, mine makes a noise too, but its not noticeable unless you're listening for it

JoLLAJoLLA said:
Thats what I mean, its' not the buttons that make noise, but the back cover I believe.. when pressure is applied. I checked to make sure it is fitted correctly and it is. Also I believe there is a slight creaking on the front panel as well. Is this normal?
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No that's not normal. If it's only the back cover, maybe it's bend because you applied too much pressure when pulling it off. But if the front also creaks then there's something wrong. mine doesn't make creaking noises at all.

hmm. thanks to both of you for your responses. I don't know, I am getting 2 different answers. I wish I had another X10 to compare

JoLLAJoLLA said:
hmm. thanks to both of you for your responses. I don't know, I am getting 2 different answers. I wish I had another X10 to compare
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I have 2 X10s, they both make the same noise
Its not such a big problem really... you get used to it after a while
Or maybe its just a problem with Canadian X10s

Mine creaks too now, but that's after about 5 months of heavy to semi heavy use.

pngface said:
I have 2 X10s, they both make the same noise
Its not such a big problem really... you get used to it after a while
Or maybe its just a problem with Canadian X10s
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Click to collapse
I kno what you mean, but I had iphone before and the thing was as solid as a rock. With the X10, I apply pressure I can feel some 'give' as if i am pressing the panels together, which creates the slight creaking noise. I dont even know if I could describe it as creaking, its very minor but still noticeable

When I had the black x10a it creak for me when I pressed the back button. After a few days I bought the x10I to have 3g on tmobile and it doesn't creak. Maybe its the x10a only?
I love xda app on my Xperia X10i phone =D

javagreen said:
Mine creaks too now, but that's after about 5 months of heavy to semi heavy use.
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mine to

Hey, yeh mine creaks too, its more so the side pressure of the hand squeezing the sides when in yur palm, than the force down of the buttons. Im not very satisfied with the elcheapo effect of the back cover, lol. I too was an iphone user, solid rock, but i love my x10a!

Thanks to everyone, I guess it's semi-normal, I wish it wouldnt make any noises because it makes it feel cheap

Creeking here aswell and it is actually the battery making the noice since its probably has got a tiny bit deformed in 8 months of pocket riding it is able to move somewhat in it's compartment. Everything else is solid.
And i have to really stress it to make it creek, nothing really bothering.
Sent from my X10i using XDA App

^Thats a good point. Last night I was sitting on the couch and couldn't remember where I put my x10 down. I stood up and realized I was sitting on it. Not a big deal considering its a pretty cushy couch but I probably squished the battery together a bit.

I think only white ones make noise my black x10i is very solid
Sent from my X10i using XDA App

JoLLAJoLLA said:
hmm. thanks to both of you for your responses. I don't know, I am getting 2 different answers. I wish I had another X10 to compare
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I know 4 people who also have the xperia x10, never heard them complaining about creaking. Never heard it either. We all have the black x10i.
Somebody here said something about a deformed battery, that could be true indeed. Lithium polymer battery's have no plastic case, they can be bend or deformed. It could be the reason your x10 makes creaking noises.

You could buy another back cover from ebay, they're not expensive.

Samsung Galaxy S6 edge plus clicking screen issue

Hello everyone.
I've got problem with my phone. When I'm push a bit harder on screen is start clicking. Like glue won't stick well. But after use, 5-10 minutes this issue dissappear. Its happen in to places. Above main button. And next to volume buttons.
Sorry for bad English at all.

krzywy144 said:
Hello everyone.
I've got problem with my phone. When I'm push a bit harder on screen is start clicking. Like glue won't stick well. But after use, 5-10 minutes this issue dissappear. Its happen in to places. Above main button. And next to volume buttons.
Sorry for bad English at all.
Click to expand...
Click to collapse
Return for exchange.

krzywy144 said:
Hello everyone.
I've got problem with my phone. When I'm push a bit harder on screen is start clicking. Like glue won't stick well. But after use, 5-10 minutes this issue dissappear. Its happen in to places. Above main button. And next to volume buttons.
Sorry for bad English at all.
Click to expand...
Click to collapse
My wife has a S6 Edge, i have a S6Edge+. Both has the click sound when pushing harder, just 2 centimeter above the home button

Exactly this place. So it's normal or what?

krzywy144 said:
Exactly this place. So it's normal or what?
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Click to collapse
No, that's not normal. Claim your warranty.

i tried, but its non eu, sm-g928c. I spoke with samsung support and they said, cant do nothing with that. Have to send it to africa or somewhere else...

krzywy144 said:
Exactly this place. So it's normal or what?
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Click to collapse
I don't know if it is normal. You have to push really hard to get the click sound.

hard you mean like 500-600g

it almost sounds like, 'my car gets dents in the bodywork if I push on it really hard' - why do you need to push on it so hard? Is this a review model you were sent to test how tough the device is? I could understand a problem if it's under normal use, but 'You have to push really hard to get the click sound.' doesn't sound like normal use?

I have similar problem with my Edge+ but only on the top right corner. When pushing on this area of display, a bit hard but nothing extreme/ not like trying to bend it, I hear something like a glue unsticking.....
Figured this out when trying to apply the screen protector.
What can it be?
I heard some stories of motherboard unsticking from the screen due to moments of phone getting hot, could be this?
ok, and if I go the service what shall I tell? It is very hard to describe the exact simptom and service people are often tempted to treat such situations superficially....

If it is bothering you, take it to service center and ask for replacement if possible.. 3 months of my use of S6 edge+, I don't have any serious trouble on it but sometimes the device is getting hot because of heave usage. I just need to bring it to deep sleep for 15 min and everything are going to back to normal.

I made a thread about this months ago but noone really took notice.
Basically it means your phone screen is starting to collapse cos you press too hard on it when tapping.
I press hard naturally too like elephamt thumbs and it happened on my 2 tablets which dont have gorilla glass. The screen sinks slightly.
On my s3 and s4 it does not happen because they have gorilla glass and a hard flat substrate underneath. The s6 edge plus has a curved screen thereby a plastic substrate underneath which flexes if pressed too hard.
My 2 tablets the components behind it started to collapse making the back potrude slightly. I have no idea what will happen with the s6 edge plus maybe the screen will.collapse.or.push the components further back like my tablet but you have to start learning to press slightly.
Curved screen is not ideal for heavy pressers. I'll get a flat screen next time like note 7 or something