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Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?
I need to unlock my phone before I travel in a few days, how did you unlock your phone?
akomecr said:
Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?
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Do you have a working SIM card from AT&T or T-Mobile in the SIM slot?
bastukee said:
I need to unlock my phone before I travel in a few days, how did you unlock your phone?
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Call VZW and ask.
On ebay it's a ton of services about whitestone unlock, and my problem was an issue on the operating band of GSM for example in the USA you must use 950/1900 on other countries like Costa Rica you need 1800, thanks to all for your help
You should be able to contact VZW and have them unlock it so you can use whatever carrier SIM you have for the country/area you are in. The stock SIM is Vodaphone and I think will only work where Vodaphone service exists. Otherwise make sure the phone is in Global and not CDMA only. Go to the Settings Tab, click Menu then select Phone Network Mode select Network tab.
I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.
Hi, where do you enter the sim unlock code on Imagio?
Thanks.
devlspawn said:
I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.
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I just got off the phone with Verizon in regard to this.
Below is what I found. The Global Verizon Rep will be happier if you enter the code while you are on the phone with them; they want to verify that it works. It actually took about 10 minutes.
Here is what I found: http://pdaphonehome.com/forums/htc-imagio/138569-how-unlock-verizon-imagio-sim-card.html
If you are going to be traveling abroad or simply want your Imagio to be unlocked its very easy to do and should only take about 3-5 minutes on the phone with Verizon.
Call 1(800)-711-8300 from a different phone, enter your Verizon phone number, then select option 2.
Tell them that you will be traveling abroad and plan to just buy a pre-paid SIM card when you get there, and that you simply need the unlock code for your phone. They will check your account standings, and then give you an 8 digit code.
You need to enter the code in the security section of your phone.
With TF3D...
Start>Settings> All Settings> Personal> Security
Without TF3D Enabled...
Start> Settings> Personal> Security
One you do this, soft reset your phone and you are all done. I can take my work phones SIM card (AT&T), put it in my Imagio, and use my Imagio for work now. I did not test the data yet because I do not have data on my AT&T plan. Although if anyone does this and wants to check it, keep in mind you will have to change the number for the data line. both Sprint and Verizon use #777. I am not sure what AT&T or TMobile use.
I have an Imagio from VERIZON.
I had unlocked the GSM network, Should I Unlock the CDMA network as well if I want to use the CDMA Net work?
or I jus need 1 unlock code for both GSM and CDMA?
So, I will have 2 no. in 1 phone one is injected, and another one is using sim card.
I was at at&t and we where unable to activate the phone even though the phone is capable. At&t said everything was good on there end but the phone just wont get a signal but it says it is on at&t.
Does anybody have any ideas how to fix this?
Have u unlocked the sim slot on the phone?
swangotp said:
I was at at&t and we where unable to activate the phone even though the phone is capable. At&t said everything was good on there end but the phone just wont get a signal but it says it is on at&t.
Does anybody have any ideas how to fix this?
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Quite a few people (including myself) on various boards have acknowledged having this problem as well. I got the SIM unlock code from Verizon but when I do a GSM network scan, nothing is detected. I know it has been escalated above level 2 support at Motorola and hopefully they will address it shortly. Here's another thread about it over on droidforums: http://www.droidforums.net/forum/droid-2-global/96596-droid-2-global-unlock-foreign-sim.html
Yes, I have unlocked the phone from the code verizon gave me.
I hope its a fixable problem. But I noticed when I use an active tmob sim the phone doesnt even say tmobile. But when I use an at&t sim it atleasts says at&t.
I'm very interested (as I'm sure many others are) in a resolution to this. OP did you call VZW global support and let them know you're having this problem? Hopefully the more they hear about it, the faster they'll have a fix
SGMD1 said:
I'm very interested (as I'm sure many others are) in a resolution to this. OP did you call VZW global support and let them know you're having this problem? Hopefully the more they hear about it, the faster they'll have a fix
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They where no help at all they said it was for foreign sim cards only and that at&t and tmobile where not supported. But they did say verizon was better than both of them combined.
If you feel like experimenting try this:
Go to dialpad, and enter *#*#4636#*#*
Click on Phone Information, and then scroll down to bottom. Set preferred network type from "CDMA auto(PRL)" to "WCDMA preferred" and see if that kicks it on ATT.
I'm 99.9% sure after looking through the user guide that VZW has restricted use of the 850/1900 MHz GSM/UMTS bands, even though the device has the hardware to support them. Most foreign networks use 900/1800 GSM and 2100 UMTS but AT&T/T-Mobile use 850/1900, which is why no one has had any success with them yet.
Hopefully someone can figure out a workaround.
EDIT: Just a US GSM restriction...looks like 850/1900 work abroad: http://www.droidforums.net/forum/dr...d2-global-south-america-first-impression.html
IslesFan said:
If you feel like experimenting try this:
Go to dialpad, and enter *#*#4636#*#*
Click on Phone Information, and then scroll down to bottom. Set preferred network type from "CDMA auto(PRL)" to "WCDMA preferred" and see if that kicks it on ATT.
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These where the results I got, so clearly it is getting seeing the network. Just not connecting.
Just got off the phone with Motorola and they said the droid 2 global was only for verizon sim cards and when I told them about the unlock code the guy didn't know what they where for. So another dead end. Another theory I have is that the stock verizon rom is blocking at&t so maybe if someone can flash another rom we can see if this is the problem.
Further proof the 850/1900 bands are locked: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/57058/p/30,6720,7706
"GSM-based global services work only with a SIM card supplied by Verizon Wireless® or by another GSM 900 or GSM 1800 service provider. When you set your phone to use a GSM 900 or GSM 1800 network you may be prompted to enter a subsidy code. To get this code, contact Verizon Wireless."
EDIT: Looks like they're just locked in the US, not abroad: http://www.droidforums.net/forum/dr...d2-global-south-america-first-impression.html
SGMD1 said:
Further proof the 850/1900 bands are locked: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/57058/p/30,6720,7706
"GSM-based global services work only with a SIM card supplied by Verizon Wireless® or by another GSM 900 or GSM 1800 service provider. When you set your phone to use a GSM 900 or GSM 1800 network you may be prompted to enter a subsidy code. To get this code, contact Verizon Wireless."
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If this is true why would they say it has the 850 and 1900 bands? I know its not a hardware problem, so if its a software problem there is a chance we can have a workaround. Or the locked bands might be because of the verizon rom.
I was able to put a new rom on my Droid 2 Global and although the rom was working since it was for a droid 2 the radio was not working properly. I was not able to force turn it on. I still have several more things I will try tonight.
swangotp said:
I was able to put a new rom on my Droid 2 Global and although the rom was working since it was for a droid 2 the radio was not working properly. I was not able to force turn it on. I still have several more things I will try tonight.
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Keep us posted!
This has been done before on Windows Mobile phones (CDMA HTC Touch Pro 2) and requires a radio reflash since the bands are locked in the radio firmware. I am hoping they will develop a solution for Android phones. http://rhodiumw.htc-unlocks.com/
Being that this the 1st CDMA/GSM (Tie if you count Droid Pro) Android device I would wait and see.
firebrain said:
This has been done before on Windows Mobile phones (CDMA HTC Touch Pro 2) and requires a radio reflash since the bands are locked in the radio firmware. I am hoping they will develop a solution for Android phones. http://rhodiumw.htc-unlocks.com/
Being that this the 1st CDMA/GSM (Tie if you count Droid Pro) Android device I would wait and see.
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Good info, thanks
As from what I learned from previous devices the Droid 2 Global Verizon has a security locked radio. I have seen people unlock the radios from windows mobile phones, it is as easy as installing a .zip file that will unlock the security. I believe it is the same way with the Droid 2 Global. I will try to get this working but I don’t have much knowledge in the development field. But I do know you will have to be rooted. I have also spoke with a friend at Verizon, which claims that they did indeed lock the radios and there is a workaround. He said he was not familiar with this workaround but said it was close to the problem with the windows mobile security locked devices. I am calling this the official reason the phone wont work with US networks. This makes sense, and now that we found the problem it shouldn’t be long before we find a way around it.
Thanks for the info swangotp...that definitely sounds promising. Keep us posted!
subscribing to this thread... I know this is possible.
Hiya...
I have an unlocked Mytouch 4g (HTC Glacier). When I put my Virgin Mobile Canada (same network as Telus and Bell) SIM card in, none of the above three networks are available -- only AT&T, T-Mobile and some mystery network show up. I've tried various ROMs, including the latest MIUI, CM7 and CM9. I thought the Bell bands were supported. Do I need to flash a different radio, perhaps? Any leads greatly appreciated.
SsshirazzZ
ps. the SIM card is good. I can see the Bell network with the same card on an unlocked Samsung Skyrocket.
The bands don't seem to be the issue. GSM bands are 100% supported, and one of the 3G bands is supported (2100).
Thanks for your reply.
I just can't seem to get it it see the Telus/Bell/Virgin Mobile Canada network. It can see Rogers, AT&T and T-Mobile (I'm near the US border), but not what I want. I've tried flashing the Panache radio, as well as different ROMS (including T-Mobile's stock Gingerbread as well as stock Froyo). I've tried several different SIM cards just to see if any of them would show the network. I remembered that I had my phone only foreign-SIM card unlocked by T-Mobile so I purchased a proper unlock code cellunlocker.net, but I can't get the phone to prompt me for an unlock code since it wasn't on stock. That's why I tried flashing to stock, hoping that I could get a SIM card unlock prompt, to no avail. Perhaps that has something to do with the T-mobile foreign card unlock already having been done, irrespective of ROM? Anyhow, I somewhat suspect this might be the issue, as it's the only thing I can think of besides unsupported bands, which you say is not the issue, or radio, which I've already tried. (Panache runs on the Telus/Bell network too).
I'm at a loss. I've put in about 8 hours to salvage my $150 phone. Virgin Mobile is the only real well-priced option here on Vancouver Island offering 3G or better. Funny thing is, if I were to buy a new phone, I'd probably want the same one (it's for my wife), but I don't know if the issue is specific to my phone or if I'd get the same problem.
Any further thoughts or input would be *greatly* appreciated... this has been one of those truly hair-pulling experiences.
Shiraz
Turns out they *are* incompatible bands. I didn't read the specs properly enough.
The Unlocked Moto G4 Play, XT1607, is suppose to work out the box on all 4 US carriers. Which means it should also work on all MVNO's too. So, what's the experience out there for those that are using it? any troubles getting it to activate? In particular, with verizon or sprint or their MVNO's? Is it passing Sprints FEC? whitelisted?
Personally, I've tested a CC XT1607. I had to get a SIM unlock code since it was locked to CC. It wont work on Sprint because its CC branded and therfore, not on sprints whitelist. It appears to work on GSM- I've tested with a freedompop global SIM and after putting in the APN, and it seems to work ok. However, I haven't been able to get it to connect to Verzion. I'm testing with an activated BOOM mobile "V" SIM, and haven't been able to get it to connect, even after calling BOOM support...
I'm on H2O Wireless using this phone, works fine. They are an MVNO of AT&T. I have an older Verizon SIM card laying around that I want to see if it will work in the XT1607 here soon
Tracfone BYOP here (GSM-ATT) on XT1607. Before CM, was a little finicky with APN settings. Though the real issue I had was when I lost my number (it ported back to my old phone and TF had to ship FOUR sim cards to fix). After putting CM in, I've noticed the cell antenna is more sensitive. It will show reception even when IP is unavailable (denoted by a black X on the signal icon; this happened during a recent power failure and the cell towers were at capacity). When there are multiple towers in area, it swaps between them constantly (2 bars -> 0 bars -> 2 bars -> etc.) but my LTE is still rock solid at about 10Mbit.
No issues w/Verizon on unlocked, rooted XT1607 with stock ROM. Dropped in SIM from Droid Mini (required adapter) and was off to the races. Only minor glitch was healthy spamming of com.phone.android has stopped FCs which was quickly rectified by clearing cached data. Voice and data operate with expected clarity and speed.
smithbobbyjoe said:
The Unlocked Moto G4 Play, XT1607, is suppose to work out the box on all 4 US carriers. Which means it should also work on all MVNO's too. So, what's the experience out there for those that are using it? any troubles getting it to activate? In particular, with verizon or sprint or their MVNO's? Is it passing Sprints FEC? whitelisted?
Personally, I've tested a CC XT1607. I had to get a SIM unlock code since it was locked to CC. It wont work on Sprint because its CC branded and therfore, not on sprints whitelist. It appears to work on GSM- I've tested with a freedompop global SIM and after putting in the APN, and it seems to work ok. However, I haven't been able to get it to connect to Verzion. I'm testing with an activated BOOM mobile "V" SIM, and haven't been able to get it to connect, even after calling BOOM support...
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My xt1607 is working fine on Ting MVNO using their GSM side that is on the T-Mobile network. I've seen band 12 (700 MHz extended range) occasionally and VoLTE seems to be used.
I've used my XT1607 on T-mobile (briefly), AT&T MVNO (FreedomPOP), and Sprint. Also roamed in about 8 other countries in Europe and Asia via Sprint Global Roaming, and used prepaid SIMs to access 2 non-USA GSM/LTE networks.
Works great on all GSM/LTE networks.
As usual, Sprint's crappy network technology gets the short end of the stick. On stock ROM, PRL/profile updating usually works, but **non-stock ROMs cannot update it**.
If you are going to run a non-stock ROM on Sprint, **back up your EFS partitions** before flashing to a non-stock ROM; restoring them will help you fix network connectivity issues without the hassle of flashing back to stock.
I have a factory unlocked S8 I just recieved that I've been using on Straight Talk(verizon network) and that's been working fine but I wanted to test the reception of t-mobile in some places and I can't get anything to work. I have a Flash Wireless sim that I've used to at least see if I have service on other phones but I get nothing on the S8.
In Network Mode I only have the option for LTE/CDMA or CDMA. No Global or GSM options are even listed. Does this have to do with the SIM card not being properly registered? I would think I would have a Global option regardless of SIM I put in it.
mjsbullitt said:
I have a factory unlocked S8 I just received that I've been using on Straight Talk(verizon network) and that's been working fine but I wanted to test the reception of t-mobile in some places and I can't get anything to work. I have a Flash Wireless sim that I've used to at least see if I have service on other phones but I get nothing on the S8.
In Network Mode I only have the option for LTE/CDMA or CDMA. No Global or GSM options are even listed. Does this have to do with the SIM card not being properly registered? I would think I would have a Global option regardless of SIM I put in it.
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I have the same problem. I'm on MetroPCS and I bought a Galaxy S8 used on Straight Talk before. I can't make any phone calls, but I have LTE and SMS works just fine. Does anyone else experience the same issue? I really appreciate any help. Thank you.