Help - Hd2 froze/crashed/recovered now stuck at boot screen - HD2 General

While not a tech noob, I've never done anything with this particular device other than the official rom upgrades. It's not been flashed with any cooked roms or modified in any way. It's an unlocked device originally from the UK, so NOT the TMobile HD2. Always worked fine until yesterday, when it froze then rebooted itself, erasing all of my data. Then shutdown again and would not turn back on. Did a hard reset, which seemed to work fine and completed, but won't finish booting now - just stuck on HTC boot screen
R 2.06.51.07
G 15.30.50.07U
D 1.66.76641
Since it's an unlocked device purchased via website, I don't have the luxury of sending it back/trading it in for another device. Happy to try to fix it myself, but could use some guidance on what to do/where to start. Apologies for posting a topic already addressed here, but I'm looking for more detail re how to proceed exactly, if anyone can help, it would be greatly appreciated.

first step is grab the wwe 1.66 rom and flash it, and whilst doing so inspect the battery pins carefully.
also try the 3.14 rom, assuming the htc website lets you use your serial. if your serial gets refused then it's not your stock rom.
also, there's a good chance htc will honour the warranty for the price of shipping, so if the stock rom doesn't fix it, don't start messing with hspl, cos if stocks don't fix it cooked won't.

Related

official at&t callerID update bricked my phone.. :(

after my phone rebooted once the update was complete, it wont get passed the "at&T World Phone" white screen... SOMEONE PLEASE HELP ME!!!! i was using a stock at&t pure with the stock rom. i can not upgrade hardspl or ANYTHING any suggestions on how to get my phone to boot? hard-reset went through with no signs of failure but it still will not boot up after that finishes... sorry if its something im overlQQKing, but i just cant figure it out. n yes i have researched although obviously not enough at this point. Thanks to anyone who can help in advance. forgive my stupidity!!!
......
noone?????
The HTC Pure updates hosed my phone too, I had already applied hard-spl to my Pure and i've flashed it with dozens of roms. Since I was currently using one of the "Stock" AT&T roms posted on XDA I figured I could apply the updates. Unfortunately after applying the update my phone froze at the boot loader. I was forced to flash my rom using the memory card method and then restore a backup.
you could try putting the phone in SSPL mode manually, (reset button+volume down), the run hard-spl hard-spl in manual mode.
you can then flash your rom using the memory card method. (FAT32 formated memory card, rom file renamed to topaz.nbh copied to root of flash card, reset button+volume down to enter SSPL, power button to confirm flash).
All this assumes you've already tried to hard reset your Pure (reset button+vol up+vol down)
Thanks for the reply! Unfortunatly, i tried the manual method and after it hanging at 0% for about 5 minutes, i keep getting error [262] update error.. (communications error) is this becuase i can not sync with mobile device center (win7)? I really dont want to just have to toss the phone! I have had an at&t tilt, at&t fuze, and now the at&t pure, and this is the only phone i have had this problem with for some reason...
Try Unplugging Your Pure From the computer Take Out the Battery Put the Battery Back in Mean While Restart your computer and Press Power And Volume Down At the Same time on your Pure If its on the colored screen your good,..Make sure your system is online and your not downloading anything and plug in your Pure to the computer it give it about 2 minutes to download the HTC USB driver then once its done your phone will say USB on the bottom of the Red Green Blue And White four color screen Then open up one of your ROM's and Flash it,....Do You Have Windows Mobile Device Center Installed?
If Not here is the Link
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If you do already you need to uninstall the Driver update for windows mobile media center then install it again .
i can get the bootloader screen just fine! i just can not get hardspl to flash onto it. it sits at 0% every time. the phone will not boot so i can NOT get into mobile device center. The tri-colored screen comes up with no problem and it says USB on the bottom, so the drivers are already installed. I even tried hard-reset and still no luck
There was an additional cab file I needed to install to HSPL the Pure
"enablerapinew.cab"
basically the machine just would fail to load the HSPL without it
but it still functioned afterwards, does yours?
Do a search on XDA find and DL the cab (or I could attach a zipped copy)
If you can still access the device,
just copy enablerapinew.cab to any temp dir on the device
the execute it through fileexplorer
then go back to installing the HSPL (mine then worked fine)
If you haven't already, You should go to
http://forum.xda-developers.com/showthread.php?t=520312
you'll find troubleshooting info and a link to the extra cab there
If you really are bricked at this point , it sounds like nothing has actually
been changed on your device yet? its just frozen should be still under warrentee? Unless anyone else has a better suggestion you should be
able to return it for exchange to ATT
Good Luck
KJL
It sounds like Windows is not properly recognizing your device when it is plugged into the USB port while in SSPL mode.
Have you tried different ports?
Is there another computer you can use?
another thought about returning under warranty
on the boot page of the stock Pure it indicates HSPL 1.83.000
After you update the HSPL it will say HSPL "1.83.Olinex"
this normally an indication of a successful update,
but it will probably void your warranty if they just look at the boot screen
This is true for all Pure (and Tmobile Compact V) Rom upgrades
The Stock Pure came with 6.5 and therefore the 1.83.00 HSPL
The Diamond2s did not, so their solution which reverts to 1.63 <?>
will not correctly revert to 1.83.00 on the Pure.
No way to correct this yet as far as I know,?
All the "reverts" are geared toward the Diamond2s, not the Pure.
But If your boot screen indicates 1.83.00 before it freezes
I'm fairly sure its still entitled to a warranty repair/replace
How could they tell the cause of the failure
was a reburn as opposed to natural causes?
Good Luck
KJL
When you put the phone into a manual bootloader mode... Mobile Device Center becomes obsolete.
HardSPL is only needed for unofficial roms. Forget HardSPL for the time being. The goal here is to get your phone operational. Just download the official HTC WM6.5 WWE rom and flash that. Put phone in manual bootloader mode and run the Rom installer.
As long as your phone is in bootloader mode and says "USB"... then your set to go.
Another solution is to try another PC. You'd be surprised how often that will resolve your issues. Perhaps find an XP machine and install Activesync (so it loads the bootloader USB drivers). I had to do that on several occasions when my main PC refused to flash my mobile device.
I did both of the updates htc has for the pure. Both worked fine. I am on the origianal rom. It does reboot your phone and stays on the white screen for a min then it loads the update and the phone starts.
The offical ROM comes back with a wrong vender ID error I guess cause its a "pure" and not the HTC branded "topaz"... NOW what should i do??? Seems like i NEED hardspl so i can flash any ROM, as from what i researched, there IS NO AT&T Pure rom that has been released. I still cant figure out why a hard-reset will not work though.... This is REALLY starting to get me angry!!!
Just for reference, the Pure's ID is TOPA210 32M
SPL-1.83.0000
The official hotfixes worked fine for me as well. Did you apply the hotfixes on the original ROM that came with your Pure?
Also, does the official HTC Touch Diamond 2 ROM work for you? If so, the hotfixes for the Pure are irrelevant, as are any future updates released for the Pure. You should look for updates for the Touch Diamond 2 on the Worldwide HTC site.
If you needed to do a warranty claim, the closest you can get to returning your phone to stock/shipped form is to use the ROM dump using HardSPL and hope they don't notice that the SPL is different. Currently, there's no way to return the Pure back to completely official software.
A hard reset simply wipes everything off and restores everything back to what is contained in just the ROM you currently have on it. If you've flashed your phone at all, you've already wiped out the original ROM that came with it.
It is still the STOCK ROM. I have never flashed it yet.. The topaz rom will not flash due to a vender ID error. The spl is still stock also... i think thats is why i am having this problem. I bought the phone off craigslist so returning it to AT&T is NOT an option either way. My only solution is to find a fix. (or trash it) I really appreciate all of your suggestions and input so far. You guys are by far the best board around! I am a LONG time follower, but a few-time poster. Obviously i have little to contribute to the board.
Can I trouble you to dig up a few version numbers? It'd help evaluate your situation so we can see which options are best for your case.
ROM version? You can find this in Device Information. Start --> Settings --> System --> Device Information
Bootloader version? Do a soft reset while holding down the volume down button on the side until a screen with red, green, blue, and white, ordered top to bottom, shows up. It should be the second line starting with "SPL-..."
The ROM is the STOCK AT&T ROM (again...) I CAN NOT go to start;.... because if you noticed in the first post, the phone will not boot past the white "AT&T WorldPhone" screen... the spl is stock also incase you missed that part. (1.33.0000) I have never flashed the divice. EVERYTHING IS HOW AT&T SELLS THE PURE OUT OF THE BOX! NO MODS. NO FLASHED ROMS. NO HardSPL... NOTHING! STOCK!!! (for those overlooking the details in my previous posts) I have no doubt you guys (n hopefully a few girls ) will help me fix my issue. I'm just REALLY anxious for it to happen sooner than later!
Have you tried downloading the official rom here on xda and renaming it to TOPAIMG.nbh and update using the sd card method?
Here is the thread:
http://forum.xda-developers.com/showthread.php?t=600339
The download is in post #1
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
You can flash hard SPL the same way by renaming the .nbh file to
TOPAIMG.nbh
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
Actually that is supposed to be an officially signed rom. If that is true it will work with the stock spl. It will either work or it won't. Also, as stated in the response after yours, you can apply the hardspl via SD as well.

New ROM for T-Mobile (UK) help needed

Hello.
This is my first post, so please be kind to me!
I've spent the past few weeks trying to get my head around what to do in order to flash my HD2 which is on the t_mobile network
The original rom 1.43 i think is driving me crazy and I now dont care if I change the rom and it invalidates the warenty!
In order to HSPL I need to SPL first, but will my device allow this?
I've read through so many threads that I am completely confused and dont know which way to turn, never mind which thread to re-read.
Can someone point me to the sspl, HSPL to upgrade to 1.66
Thanks
Glyn
oh its the 512 version
you are over confusing yourself.
download hspl 2
instal it - choose whichever hspl you like (may as well go for 2.08.hspl)
flash whatever rom you like from usb. (don't forget to flash a compatible radio either before or straight after.)
Thanks for your reply......
so downloan the HSPL from here?
'forum.xda-developers.com/showthread.php?t=609477'
and as I run the program I'll get the option of which version to install?
What should I look for to make sure that the radio is compatible with the rom?
Thanks again and sorry for my ignorance
Glyn
best thing you can do is to read a lot. No need to do enerything in one mad dash.
get HSPL2 from HERE - end of the first post (but read the post, dont just skip to download, )
run it as administrator (right click, run as administrator)
for best results use a usb port on the back of your PC (i.e one directly on teh motherboard, not an external usb slot) it will ask what version you want to install. just go for 2.08.hspl (not 2.08.0000) and let it do its thing. the authors say you should match the version to the rom (so 1.43.hspl for roms that are 1.43 or 1.48, 1.66.HSPL for 1.6 based roms, etc, but it isn't critical, most will run on any HSPL, so dont go changing every time you flash a new rom, no need. If it doesnt work then change it.)
As for radio tips, a radio with .51. in the number, (eg 2.09.51.03) will NOT work with any rom that has the 576meg ram, enabled.
If you flash a rom and all you get when you restart is a grey screen, chances are the radio doesnt match. Boot to bootloader and flash the radio.
But most of all, read stuff.
What about shipped rom's that are .exe files? Do they include radios with it? Also, is there a post you can point me to that has a list of compatible radios with different rom's?
that's where reading comes in. the whole process has so many variants that there is no simple "a b c" that covers everything.
yes the exe includes radio (and also spl if you use sd card to flash -stay away from sd card, use usb and if anything goes wrong you just boot to bootloader and re flash)
the chefs give you all the infoyou need in the first couple of posts. the sticky threads in the rom development section will tell you how to do everything, and any problem you encounter has beenwritten about already. so read,search and read.
I suggest you flash Stock WWE 1.66 ROM first so you can have a feel of how much improvement
has been done from 1.43
you can download it in HTC website.
Thanks for your help so far..
I would like to go for the 1.66 official ROM first, so I'll find that on here first and find the exe file so I dont have to mess about with compatible radio's.
Just before I HSPL it, I would like a copy of the original 1.43 T-Mobile ROM, so better get searching.
Thanks again
Glyn
the original 1.43 T-Mobile ROM is on HTCs website so get it from there as a backup
THANKYOU!!
Thankyou so much for your help and guidance.
Last night I decided to just do it - the phone was so poor I couldn't take it anymore.
3 hours from start of backing up, to installing HSPL2, to flashing with 1.66, anf then restoring data
I cant believe the transformation - I am so pleased I didnt throw it at a wall!!!
So a massive thanks to the members of this community
im in the same boat... got a stock uk hd2 on tmobile and wasn't to flash a new rom but the information is overwhelming and im scared I will flash a wrong rom and kill my phone :0)
Chivalryyyy said:
im in the same boat... got a stock uk hd2 on tmobile and wasn't to flash a new rom but the information is overwhelming and im scared I will flash a wrong rom and kill my phone :0)
Click to expand...
Click to collapse
theres nothing to it. the 'normal' hd2 which you do have, is about the safest phone to flash in the world today, with HSPL2. The 'radios killing phones' problem that started last week is specific to the t mobile US model only, , the one with 1 gig rom.
If you install HSPL on your phone, and then only flash over USB, the very worst that will happen (from a software point of view) is that the phone stops at a grey screen, and/or only boots into bootloader, so you boot into bootloader, you flash something else, and it's fixed.
The T Mo UK stock rom is available to download as backup, (as is o2 and voda for anyone looking) in the 'LEO official roms' thread in rom development, first post, first link, first folder (1.43)
At any time, you can flash that rom from sd card (look it up if you need to) and restore everything, spl, radio and rom, , to factory settings.
In all honesty, so long as you are careful, methodical, don't pull out USB cables halfway through, laptop battery dies, etc , then you are more likely to get bricked from some freak incident, like , umm, battery dieing, heh.
Fear not! be smart, be careful, try to understand what you are doing and why at each step, read up on what an spl is, and the job is , as they say, sorted.
RE: Please Help
rockthebus said:
Thankyou so much for your help and guidance.
Last night I decided to just do it - the phone was so poor I couldn't take it anymore.
3 hours from start of backing up, to installing HSPL2, to flashing with 1.66, anf then restoring data
I cant believe the transformation - I am so pleased I didnt throw it at a wall!!!
So a massive thanks to the members of this community
Click to expand...
Click to collapse
Hi Guys
Can you help me...
How do i back up the phone before adding HSPL?
is this neccesary and where do i get the stock rom copy from.
i got the phone this week and hate it in its present form... can't even watch youtube.
looking to update to avoid sending back
Regards
mkhonat
re:
samsamuel said:
theres nothing to it. the 'normal' hd2 which you do have, is about the safest phone to flash in the world today, with HSPL2. The 'radios killing phones' problem that started last week is specific to the t mobile US model only, , the one with 1 gig rom.
If you install HSPL on your phone, and then only flash over USB, the very worst that will happen (from a software point of view) is that the phone stops at a grey screen, and/or only boots into bootloader, so you boot into bootloader, you flash something else, and it's fixed.
The T Mo UK stock rom is available to download as backup, (as is o2 and voda for anyone looking) in the 'LEO official roms' thread in rom development, first post, first link, first folder (1.43)
At any time, you can flash that rom from sd card (look it up if you need to) and restore everything, spl, radio and rom, , to factory settings.
In all honesty, so long as you are careful, methodical, don't pull out USB cables halfway through, laptop battery dies, etc , then you are more likely to get bricked from some freak incident, like , umm, battery dieing, heh.
Fear not! be smart, be careful, try to understand what you are doing and why at each step, read up on what an spl is, and the job is , as they say, sorted.
Click to expand...
Click to collapse
Hi samsamuel,
Sorry to msg you like this.
i have purchased a T mobile HTC HD2 which came with the stock 1.43 ROM.
I want to put 1.66 on but don't know how.
I've read the forum and looked on youtube but confused.
Do you have an idiots guide?... i really am an idiot when it comes to stuff like this!
I have downloaded HSPL2 file.
I have downloaded the back up 1.43 Stock Rom
Do i need to download the 1.66 ROM now and how do i update?
please excuse my ignorance and i am happy to donate if you can help.
Kind regards
Mkhonat
RE:
Hi Samsamuel,
Thanks.. just one more thing.
Saw on youtube that i have to format my SC card
youtube.com/watch?v=nrmlqrfCvas[/url]
is this so and is this referring to the sd card in the HTC or my own sd card used to download the 1.66 onto?
regards
mkhonat
PS. why won't this forum allow me to send you a PM?.. i can't send any msg's at all.

HD2 stuck at white boot screen/ can't install Roms

Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
Click to expand...
Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Click to expand...
Click to collapse
Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
...
With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.

[q] need help with hd2 experts please read!

Ok, guys I REALLY NEED HELP WITH MY TMOUS HD2.
I currently have HSPL 2.08 but everytime i go into the bootloader and install a WinMo 6.5 Rom it gets stucked at 8% percent for awhile then goes to 100. After i installed it, it gets stuck on T-Mobile, Stick Together screen with the R G B thing on the bottom.
I had NAND on my HD2 but it keeps freezing in every rom anytime I use data connection, recieve calls, or use browser or anything that uses the Data Or T-Mobile Connection. So i decide to reflash everything starting with Radio, and I recently installed Radio 2.15 something like that in A radio thread somewhere on the forums. I chose that one because im assuming it's the newest one. I flashed it, and removed MAGLDR, and etc. I currently tried using Task29 and flashed stock 2.08 radio but had the same problems. I CANNOT FLASH ANY ROMS. I TRIED REFLASHING MAGLDR AND CWM AND I CANT GET INTO RECOVERY I GET A FATAL ERROR1. Should return the HD2 to T-Mobile? They don't sell the HD2 anymore so i assume HTC will have to give me one. I'm currently deciding the only choice i have is to return my HD2 to T-Mobile. I flashed SPL 2.08 so it's back to stock. I cannot install or load any roms without it being stuck in the T-Mobile screen. Any help? Or i just have to replace it with a new one?
blahblah13233 said:
Ok, guys I REALLY NEED HELP WITH MY TMOUS HD2.
I currently have HSPL 2.08 but everytime i go into the bootloader and install a WinMo 6.5 Rom it gets stucked at 8% percent for awhile then goes to 100. After i installed it, it gets stuck on T-Mobile, Stick Together screen with the R G B thing on the bottom.
I had NAND on my HD2 but it keeps freezing in every rom anytime I use data connection, recieve calls, or use browser or anything that uses the Data Or T-Mobile Connection. So i decide to reflash everything starting with Radio, and I recently installed Radio 2.15 something like that in A radio thread somewhere on the forums. I chose that one because im assuming it's the newest one. I flashed it, and removed MAGLDR, and etc. I currently tried using Task29 and flashed stock 2.08 radio but had the same problems. I CANNOT FLASH ANY ROMS. I TRIED REFLASHING MAGLDR AND CWM AND I CANT GET INTO RECOVERY I GET A FATAL ERROR1. Should return the HD2 to T-Mobile? They don't sell the HD2 anymore so i assume HTC will have to give me one. I'm currently deciding the only choice i have is to return my HD2 to T-Mobile. I flashed SPL 2.08 so it's back to stock. I cannot install or load any roms without it being stuck in the T-Mobile screen. Any help? Or i just have to replace it with a new one?
Click to expand...
Click to collapse
your phone is currently out of warranty, do not send it to HTC.
Download the tmobile stock ROM by going to the tmobile website > support and they will aks you for your IMEI and SN, enter it and it will give you a download for the stock ROM.
Download the ROM, then extract the file.
Take the .nbh file and rename it to LEOIMG.NBH
put that on the root of your 8gb or less SD card, pop it in, get into bootloader, and hit the power button when it tells you to.
IF this fails it sounds like a hardware issue.
Put your phone in a plastic bag and stick it in th fridge for 10 minutes, take it out and reflash as above, after flash call HTC on a warranty claim because your phone will be stock and hence back in warranty.
I've tried that, i only have a 16gb sd card and it works, but it gets stuck in the stick together crap. D:
seems to be cropping up every few days lately, this problem, though it's always been around. 'stuck radio', 'spl wont change ' 'flash fails at 8/9/10%' and variants thereof, , android gives fatal hit, nothing sticks when flashed, and teh phone never gets past teh rgd screen (cos the radio is shafted)
so i cant send it to htc? then wtf..?
blahblah13233 said:
so i cant send it to htc? then wtf..?
Click to expand...
Click to collapse
Well from reading this thread I agree with samsamuel, it sounds like you are having a hardware problem as most of the HD2's that people have that show the symptoms Sam mentioned can not be fixed with software solutions. Bu there is the occasional anomaly that someone manages to bring back to life but even m,ost of them eventually completely get "stuck" and then they are useless.
As for what to do. You can take it or send it somewhere to replace the mainboard for you. Or just buy another HD2. That is it short and sweet.
so whats the update blahblah 13233?
Thanks guys with all the help possible, I went to a T-Mobile store and asked for a replacement, it should be coming in 2 days. I had to pay 5$ Shipping. So when I get my new phone I gotta give my old phone in some container or whatever and mail it to htc or give it to any T-Mobile store Thanks guys with giving me ideas. The people at T-Mobile said it's a hardware problem like the guy stated above. Oh well, I hope it doesn't happen again.

Updated ROM & Radio Now Runs very sow

I bought my HD2 after having the Desire and I got hold of the network unlock key so was free to use any network. As i'm on Three I updated with a Generic ROM and all was fine for around a week and then I got the White Screen but a Soft Reset got me back running.
Now my ROM will load but the phone is so slow I dont know how to get it back to speed. Ive put the stock T Mobile ROM back on but this does not help.
What Can I do? I think after reading that it may be a radio issue but im not that clued up here so thought i'd ask at XDA whichg ive been using for years.
If I could send it to someone to get sorted out that would be easier and i'd cover the costs,m postage and the drink for dong it.
Any advice or takers please?
Regards
Jay
jayknight71 said:
I bought my HD2 after having the Desire and I got hold of the network unlock key so was free to use any network. As i'm on Three I updated with a Generic ROM and all was fine for around a week and then I got the White Screen but a Soft Reset got me back running.
Now my ROM will load but the phone is so slow I dont know how to get it back to speed. Ive put the stock T Mobile ROM back on but this does not help.
What Can I do? I think after reading that it may be a radio issue but im not that clued up here so thought i'd ask at XDA whichg ive been using for years.
If I could send it to someone to get sorted out that would be easier and i'd cover the costs,m postage and the drink for dong it.
Any advice or takers please?
Regards
Jay
Click to expand...
Click to collapse
The unlock key applies to the phone, not the ROM. So I would flash a new ROM. You don't mention if yours is US or Euro model, it makes a difference when flashing.
could the problem be 3.14 ROM on non 3.03 spl?
enter bootloader, what does it say on the spl line?
what version ROM is running?
samsamuel said:
could the problem be 3.14 ROM on non 3.03 spl?
enter bootloader, what does it say on the spl line?
what version ROM is running?
Click to expand...
Click to collapse
This is info on the boot screen
PB81100 HX-BC
SPL-3.03.HSPL XE
0x05
CotullaHSPDL 0x30
Wheb
R 2 08. 50. 08--2
G 15.34.50.07U
D 3energy 8GU
My phone is a euro model and ive just flashed with an Engergy Leo21916.sense25.cookie.2.0.GTX.June01
Not sure what the radio is as included with the ROM
Please help. Ive tried all types of ROMS etc and im sure its just an issue of the wrong ROM & Radio.
Will install the ROM but will just loop on first install even if i reset throughout
Liuke I said before if I could send to someone to fix it I would be most grateful.
The stock rom would be fine but would prefer the unbranded if posssible
Many thanks
Jay Kay.
jayknight71 said:
This is info on the boot screen
PB81100 HX-BC
SPL-3.03.HSPL XE
0x05
CotullaHSPDL 0x30
Wheb
R 2 08. 50. 08--2
G 15.34.50.07U
D 3energy 8GU
My phone is a euro model and ive just flashed with an Engergy Leo21916.sense25.cookie.2.0.GTX.June01
Not sure what the radio is as included with the ROM
Please help. Ive tried all types of ROMS etc and im sure its just an issue of the wrong ROM & Radio.
Will install the ROM but will just loop on first install even if i reset throughout
Liuke I said before if I could send to someone to fix it I would be most grateful.
The stock rom would be fine but would prefer the unbranded if posssible
Many thanks
Jay Kay.
Click to expand...
Click to collapse
NRG ROMS don't contain radios. You need to visit the first page, where they recommend radios.
I would suggest downloading the official ROM for your HD2 serial number from the HTC website. Then flash that from the SD card. This will put everything, including the radio, back on the device. Then you can go from there.
Many thanks for all the answers but their not helping unfortunately. I installed ther following a Laurentius26 ROM with the following radio 2.12.5.02_2 amd finally the phone booted up after a few hours and I could slowly make my way round the phone. To press the window key would take atleast 30 seconds top bring a response. I dont know what Is causing this and it seems like the wrong ROM & Radio is on as the phone used to fly on tjhe stock ROM.
Ive tried to reinstall the Tmobile ROM but it's just the same either way and any other ROM I try does the same.4
Is there anyway of cleaning off everything from the phone and starting again from scratch as it seems definantly that there is a conflict somewhere with the software.
I opened sys info on the phone when it was working and copied down the following just inase it helps.
OS Version 5.2.23148(23418.5.11)
Manilla Version 2.5.20212114.0
ROM Version 2.05 WWE
ROM Date 06/06/11
RADIO 2.12.5.02_2
Protocol Version 15.40.50.07U_2.12.5
Please HELP! Someone out there as i'm just about stuck and i've been playing with Smartphones since the first launch of the Orange Smartphone 10 years ago.
Many thanks in advance
Jay Kau
flash task29 THEN flash another custom ROM, this will ensure any leftover **** gets erased, you might have something in NAND carrying over from ROM to ROM, none of the current radios will slow your ROM down like you're describing.
It's either this or hardware.
also try the above with your sd card and sim removed, its not unknown for a faulty card to play havoc with performance.
I tried task 28 and it never let me press the volume down at 99% so dont know if worked. Still running slow but it is running.
Wouldnt of thought was a HW issue as it was working fine last week. If I need to return to HTC where would I do that in the UK after installing standard T Mobile ROM?
Many thanks and any further help going on Flash 28 and how to do it successfully?
Regards
Jay
sorry task 29 LOL
I attempted Task 29 but after my device went straight into loading a ROM. I thought that Task 29 removed all ROMS. Info etc so you had to reinstall. What am I doing wrong as I followed the instructions to the letter from one of the posts on this excellent site.
Am getting really annoyed now. Is there someone who could do this for me if i send and pay for return postage and a drink please?
Any further info and will try again tonight one more time
Many thanks
Jay
jayknight71 said:
I attempted Task 29 but after my device went straight into loading a ROM. I thought that Task 29 removed all ROMS. Info etc so you had to reinstall. What am I doing wrong as I followed the instructions to the letter from one of the posts on this excellent site.
Am getting really annoyed now. Is there someone who could do this for me if i send and pay for return postage and a drink please?
Any further info and will try again tonight one more time
Many thanks
Jay
Click to expand...
Click to collapse
I know that this may sound strange, but try formatting your SD card. When my phone starts behaving badly, fully formatting the SD solved the problem. Checking it for system file errors usually gives the same results, but doing a full format using the SD card formatter at first gives better results.
you probably have a ROM loaded in your SD card.
if your SD card root has a file called LEOIMG.NBH then it will try to flash it immediately on booting the phone, it's part of the SPL instructions. Delete or rename that file or cancel the flash.
orangekid said:
you probably have a ROM loaded in your SD card.
if your SD card root has a file called LEOIMG.NBH then it will try to flash it immediately on booting the phone, it's part of the SPL instructions. Delete or rename that file or cancel the flash.
Click to expand...
Click to collapse
I you mean me, no I don't flash through SD. but that's a good advice as well.
when the SD has severe System file errors, I noticed that my phone ran extremely slow. correcting those errors made my phone return to it's snappy self.

Categories

Resources