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I went to install the new samsung update. I've used odin and never had many problems, but it didnt start the donwload, i removed the usb cable (while on the download screen on phone). Unplugged again, unresponsive to odin. Turned off phone and now when i turn it back on I get icon of PHONE ! Computer
I can't search for anything, because it's saaying the search is down for 5 minutes (10 minutes ago) . I know there is info on here for this but can someone tell me or point me where the correct link is so i dont mess up the phone.
THANKS!!
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
rizzxx7 said:
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I took out battery, phone is off, plugged in usb cable and I get the icon of the phone with exclamation point and PC. I never was able to get to download mode without using adb reboot download, but obviously now, i cant get to adb because it doesnt find the device anymore.
Don't worry about the icon, just do the same procedure and it'll do on download mode
Sent from my SGH-T959 using XDA App
But you can't because it doesnt see the device... im freaking out...
after you pull the battery and put back in, hold down the up and down volume buttons, THEN plug the usb in WHILE holding the volume buttons.
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
That happened to me and just replaced my phone with tmobile and got a brand new one, yrust me nothing works when is in that image I gave up and called tmobile.
Sent from my SGH-T959 using XDA App
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark NOT TO BLAME EUGENE373 i love his work and I am just trying to find a common denominator
neva dinova said:
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark
Click to expand...
Click to collapse
I was on Vibrant9 (I liked that one the best).
I hope I didnt kill this, if I did, then many people are going to
I've had my phone with this icon numerous times and had no problems getting back to download mode, like the previous poster said, just pretend its the battery icon and repeat the steps
Sent from my SGH-T959 using XDA App
it took about 25 tries but it finally worked may we should odin to old stock first then new stock,
eortizr said:
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
Click to expand...
Click to collapse
Nope, this is not working, did this 10 times. I put battery back in, hold up.down then plug usb while holding, the screen keeps coming back the same. But like i keep saying, i was NEVER able to get to download mode before. Must have tried it 200 times.
take the battery out, put it back in. Plug the device and when you see the icon, hold vol up and down and power, as soon as the screen goes black remove your finger from the power button, but KEEP holding the vol. buttons until the dl screen comes on
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
98classic said:
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
Click to expand...
Click to collapse
oh well, no matter what i try , it keeps going back to same screen. This is freaking frustrating. In my reading on here, there seems to be some people that are not able to get into donwload mode from the buttons. If this is the case for me, do i have ANY other options then bringing it to be Tmobile. I have only had the phone for 3 weeks, but i really want to get it resolved without bringing it in, i have lots of stuff on phone (i have backup off the phone).
Try all the steps here if you haven't already:
http://forum.xda-developers.com/showthread.php?t=771247
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Should I call them or just go into a store with the box and all and say, the phone shut off then when i pushed power, this came on.. I cant believe this happend.
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You know that they can probably fix it and that its not really BRICKED then when they find out that he had Superuser.apk, they'll add a fee to his bill and that would be even worse.
So yesterday my Kies said there was a new firmware for my SGS, and after backing up my data with kies, i started updating it. The update got stuck at 71% for 2 hours, so i decided to disconnect the cable and recover the phone afterwards. But i cant get to connection mode or download mode, I've read lots of threads in this forum, tried many combinations, tried to release power when the icon disappears, but nothing... The image with the phone, triangle and computer appears all the time, and i haven't seen anything other than this.
Also, my computer doesn't recognize the phone when connected since i tried to update the firmware.. I have also tried with Odin, but i got the same result.
So, anyone can help me? I won this phone in a christmas contest, and they haven't delivery the warranty yet, so im kinda stuck.
thanks for your time reading this.
You could try this:
http://forum.xda-developers.com/showthread.php?t=819551
Read the sticky topic about JIG/JTAG.
GL.
Hum, i was trying to avoid that method, but i guess i will give it a try later. First i will try to get my warranty.
Ricardo_1991 said:
So yesterday my Kies said there was a new firmware for my SGS, and after backing up my data with kies, i started updating it. The update got stuck at 71% for 2 hours, so i decided to disconnect the cable and recover the phone afterwards. But i cant get to connection mode or download mode, I've read lots of threads in this forum, tried many combinations, tried to release power when the icon disappears, but nothing... The image with the phone, triangle and computer appears all the time, and i haven't seen anything other than this.
Also, my computer doesn't recognize the phone when connected since i tried to update the firmware.. I have also tried with Odin, but i got the same result.
So, anyone can help me? I wont this phone in a christmas contest, and they haven't delivery the warranty yet, so im kinda stuck.
thanks for your time reading this.
Click to expand...
Click to collapse
The same thing happened to me a month or so ago, I managed to get it in to download mode by removing the battery, putting it back in and being very quick with my fingers to get it in to download then flashed with odin.
You backed up your data did you back up your original rom by any chance ??
jje
Remove your battery for 10 min. then try again if u hadn't solved 3 button combination before
JJEgan said:
You backed up your data did you back up your original rom by any chance ??
jje
Click to expand...
Click to collapse
I don't think so.. :/
As Samsung broke the phone i would take it to a Samsung service centre before getting involved in warranty breaking flashing .
jje
JJEgan said:
As Samsung broke the phone i would take it to a Samsung service centre before getting involved in warranty breaking flashing .
jje
Click to expand...
Click to collapse
very good point.
If you want to fix it yourself the mentioned battery pull will probably work.
(pull the battery out, wait a few seconds, put it back in, voldown-home-power and you should be in download)
I had a similar problem some time ago (Phone ! PC screen)... I disconnected the battery for half a day came home from uni and put the battery into the phone, while holding ALL (hard) buttons at the same time... then, download mode actually went through
theduckking said:
very good point.
If you want to fix it yourself the mentioned battery pull will probably work.
(pull the battery out, wait a few seconds, put it back in, voldown-home-power and you should be in download)
Click to expand...
Click to collapse
That doesn't work.. the same screen appears all the time
Happened to me once too, just keep holding onto the buttons, it will eventually go to download mode.
Sent from my GT-I9000 using XDA App
Ok guys, thanks for the support. I will keep trying, and if it fails, i will get my warranty and go to samsung.
Get ur phone into a black screen no icon so basically completely off then hold the download mode 3 button combo u phone should then turn on in download mode
To sumerise
Use the download combo to turn on ur phone basically its how I got my butt saved when I first got this icon thing
I only had the phone a week so I was very happy to save it
Sent from my GT-I9000 using Tapatalk
rudeboy150 said:
Get ur phone into a black screen no icon so basically completely off then hold the download mode 3 button combo u phone should then turn on in download mode
To sumerise
Use the download combo to turn on ur phone basically its how I got my butt saved when I first got this icon thing
I only had the phone a week so I was very happy to save it
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
I did that so many times already, but the result is always the same for me...
azleep said:
Happened to me once too, just keep holding onto the buttons, it will eventually go to download mode.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I pressed the buttons for 5 minutes, but nothing, the "phone ! computer" icon disappears for 1 second, and appears again, over and over again
@Ricardo_1991
If you remove the battery for some time(10 min.) and you still can't access download-mode then Sbl on your device has been corrupted while kies did flash the ROM, take it to a samsung service center and get it fixed.
You probably have done this but ensure your usb cable is REMOVED until you get the download mode working.
Personally I'd use the jig. As soon as you have that jig built you can have your phopne working again (and updated) in less than 30mins. Who knows how long it will take the service centre to fix it.
DrFredPhD said:
Personally I'd use the jig. As soon as you have that jig built you can have your phopne working again (and updated) in less than 30mins. Who knows how long it will take the service centre to fix it.
Click to expand...
Click to collapse
I agree, but im from Portugal, and i dont have any nearby store where i can buy all the materials. What i can do is order the micro sim thing from amazon.co.uk, and the 301K resistor from somewhere else..
ps: the sellers of resistors in amazon wont send them to portugal, only the micro sim plug
I know they are a lot of Topics about this, I have tried everything (I think), here is my problem.
The Epic is stuck at the Battery Charging Icon. It will not Power On, It will not go to Download Mode, and it will not go to Recovery.
What are my other options, since the phone is not following commands, is not rooted and is not activated?
Thanks guys
Sent from my PC36100 using XDA Premium App
rockypr said:
I know they are a lot of Topics about this, I have tried everything (I think), here is my problem.
The Epic is stuck at the Battery Charging Icon. It will not Power On, It will not go to Download Mode, and it will not go to Recovery.
What are my other options, since the phone is not following commands, is not rooted and is not activated?
Thanks guys
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Did you try pulling the battery and connecting to a computer to see if you can get it into download mode?
Yeah but the phone only reaction is to charge, I have press all the commands to get to download mode or recovery, maybe the battery is f*ck up?
rockypr said:
Yeah but the phone only reaction is to charge, I have press all the commands to get to download mode or recovery, maybe the battery is f*ck up?
Click to expand...
Click to collapse
If you have the battery out it should not react that way. With the battery out hold the 1 key on the keyboard and plug into a USB port and press the power button while still holding the 1 key.
It shows me the battery icon and then goes away, shows again then goes away...
rockypr said:
It shows me the battery icon and then goes away, shows again then goes away...
Click to expand...
Click to collapse
Holding the 1 key and power button simultaneously?
Yeah, no matter what buttoms i hit, it does the same thing...
rockypr said:
Yeah, no matter what buttoms i hit, it does the same thing...
Click to expand...
Click to collapse
Only power and the 1 key on the keyboard will get you into download mode. Sounds like you will have to take into the Sprint store to diagnose at this point. If you can't get into download mode, you are screwed. You can try leaving the battery out for a couple of hours.
kennyglass123 said:
Only power and the 1 key on the keyboard will get you into download mode. Sounds like you will have to take into the Sprint store to diagnose at this point. If you can't get into download mode, you are screwed. You can try leaving the battery out for a couple of hours.
Click to expand...
Click to collapse
LOL I called them, and since the phone is not activated, they would not take it..
rockypr said:
LOL I called them, and since the phone is not activated, they would not take it..
Click to expand...
Click to collapse
Where did you get it? Sounds like you got a bad phone. Return it. It is still under Samsung warranty so you can send it to them.
Have you tried another battery and see if the phone boots?
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
rockypr said:
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
This is due to the thin wiring harness being damaged that connects the keyboard to the Motherboard.. It can be replaced at your local Sprint repair store.
rockypr said:
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
This happen when I bricked my phone. Unplugged my phone and took the battery out for about a day and then afterward pressed the power button about 30 times and I got lucky and my phone went into download mode after I pressed 1 and the power button. The key is discharging your phone's memory and reflashing your phone with stock rom. I had to reflash my phone a lot of times before my flash stuck.
Sent from my SPH-D700 using XDA App
The Power buttom is not working, I plug in another charger and somehow it turned on. I give it a hard reset, and now I'm hitting the power buttom and is not doing anything so that was my problem...
Thanks to all for the answers...
Sent from my PC36100 using XDA Premium App
rockypr said:
The Power buttom is not working, I plug in another charger and somehow it turned on. I give it a hard reset, and now I'm hitting the power buttom and is not doing anything so that was my problem...
Thanks to all for the answers...
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Ok. it turns on that is good. Now turn off the phone hold down the power button and the 1 key on the keyboard. This should get you to download mode. Pressing the power button is useful to get your phone to powerup and now that it is powered up you can now flash the stock rom on your phone thru odin. Reflashing stock rom is the key to fixing your phone.
But the power buttom is not working, I already give it a hard reset and the phone was not rooted, you think that is gonna fix the buttom? I thought it was an hardware issue.. what do you thing?
Sent from my PC36100 using XDA Premium App
rockypr said:
But the power buttom is not working, I already give it a hard reset and the phone was not rooted, you think that is gonna fix the buttom? I thought it was an hardware issue.. what do you thing?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Its definenly a hardware issue. You can get it replaced for a new one for $100, if you have TEP
Sent from my perfect epic
Guys...I have a quick question...well maybe 2...
(1) so my phone is having the same problem. Working one minute, then not the next and I can't get the phone to boot up at all. Is there any other way I could get it to boot...through USB to the PC, anything?
(2) So I got it into download mode, and it completed. Did that download everything from the phone to my pc? If so, where is that data and how will I get it back to my new phone?
Sorry for the stupid questions, but I haven't dove into things like this with the Samsung yet. Thanks!!!
saint01 said:
Guys...I have a quick question...well maybe 2...
(1) so my phone is having the same problem. Working one minute, then not the next and I can't get the phone to boot up at all. Is there any other way I could get it to boot...through USB to the PC, anything?
(2) So I got it into download mode, and it completed. Did that download everything from the phone to my pc? If so, where is that data and how will I get it back to my new phone?
Sorry for the stupid questions, but I haven't dove into things like this with the Samsung yet. Thanks!!!
Click to expand...
Click to collapse
Once you're in download mode use Odin for a fresh install.
Sent from my SPH-D700 using XDA App
Went to flash from CM7 back to stock (following advice I found elsewhere on here,) and flashed just the .pit file, forgot to select the .tar file in ODIN.
After doing so, my phone is a complete brick. No power, no recognition in windows (adb or otherwise,) etc.
Is there anything I can do, or is it a total brick?
T-mobile has sent me a new phone as this phone's microphone stopped working a while ago, but I figured I'd make it stock prior to sending it back.
If it is bricked, will T-mobile figure out I had CM7 on it and charge me for the phone?
Thanks for the info!
Ian
ipugh said:
Went to flash from CM7 back to stock (following advice I found elsewhere on here,) and flashed just the .pit file, forgot to select the .tar file in ODIN.
After doing so, my phone is a complete brick. No power, no recognition in windows (adb or otherwise,) etc.
Is there anything I can do, or is it a total brick?
T-mobile has sent me a new phone as this phone's microphone stopped working a while ago, but I figured I'd make it stock prior to sending it back.
If it is bricked, will T-mobile figure out I had CM7 on it and charge me for the phone?
Thanks for the info!
Ian
Click to expand...
Click to collapse
Do any lights come on at all? like the home key return key? When you charge it?
I have yet to hear of anyone sending their bricked phone back to tmobile and haveing them hear about it.
nomadrider123 said:
Do any lights come on at all? like the home key return key? When you charge it?
I have yet to hear of anyone sending their bricked phone back to tmobile and haveing them hear about it.
Click to expand...
Click to collapse
Absolutely nothing -- no lights at all.
Ian
Send it back; there's no way they'll find out if no lights come on.
djquick said:
Send it back; there's no way they'll find out if no lights come on.
Click to expand...
Click to collapse
Thanks!
Ian
ipugh said:
Absolutely nothing -- no lights at all.
Ian
Click to expand...
Click to collapse
Yep it's bricked then send it back, your safe. Be careful on the new phone
I bricked five times they yet to say anything ,lol as long as the phone physically good they will send you a new phone and fast to no questions asked.
Sent from my HTC Sensation 4G using XDA Premium App
Try to get into download mode.
My phone usually doesnt do anything or turn on when soft bricked. Only in download mode
Sent from my SGH-T959 using XDA App
Alanrocks15 said:
Try to get into download mode.
My phone usually doesnt do anything or turn on when soft bricked. Only in download mode
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Tried that every way I know how.
I hold down both up and down volume buttons and try to turn it on. Nothing.
This is how I would previously get into download mode.
For what it's worth, I'm very careful with the phone. Was screwing around when I knew it was going back. I honestly was prepared to just buy a new one..
Thanks to everyone!
ipugh said:
Tried that every way I know how.
I hold down both up and down volume buttons and try to turn it on. Nothing.
This is how I would previously get into download mode.
For what it's worth, I'm very careful with the phone. Was screwing around when I knew it was going back. I honestly was prepared to just buy a new one..
Thanks to everyone!
Click to expand...
Click to collapse
Try holding both volume keys, plugging into the computer. You should get into download mode that way. Then you could pop the battery back in.
Folks, unless you screwed up flashing a *bootloader* your phone is not bricked.
Remove the battery and sim card. Plug into USB port.
Hold both volume up and down while simultaneously insert the battery. Viola, download mode.
Hi All,
I was trying to flash the latest firmware for my device (G9750ZCU2ASG4) and during the odin process, my computer restarted which failed the update halfway through. I rebooted the computer, tried again, and it was trying to establish a connection for a really long time, so I disconnected my phone from the USB port on my computer, and held Power and Volume Down to try and force reboot the phone. I was going to try and go back into download mode to restart the process. My phone mentioned something about needing to do an emergency recovery, but I continued to hold down the power and volume down keys and then everything went black on the phone.
I've tried multiple USB cords, all of the button commands known for the device, and have even tried to perform the emergency mode recovery on my device, but it seems like it's in some sort of locked state; What I mean is the phone is stuck on a black screen. I can't "boot" into recovery or into download mode. The phone doesn't even vibrate when I hold the power button or power and down to try and force reboot it. Odin doesn't recognize the phone when I plug it into the computer nor does the device manager on my windows computer.
Does anyone have any experience with this sort of issue or any idea of what else I can do to try and get into download mode to flash my firmware again? All help, suggestions, or comments regarding this are much appreciated.
Dead battery may be part of the problem
i had a similar problem with lg g3 some years ago, if your pc at least detects it as unrecognized device you might be able to use qualcomm drivers and some software to rewrite everything though i dont know if this exists for samsung. i think it showed up as qhsusb_bulk in device manager
It's basically soft bricked. You can use Odin and flash the official firmware and it should unbrick it.
The official route is to use emergency recovery in Samsung's Smart Switch software.
Sent from my SM-G975U1 using XDA Labs
Yes use smart switch and emergency recovery.
royhanks3 said:
Hi All,
I was trying to flash the latest firmware for my device (G9750ZCU2ASG4) and during the odin process, my computer restarted which failed the update halfway through. I rebooted the computer, tried again, and it was trying to establish a connection for a really long time, so I disconnected my phone from the USB port on my computer, and held Power and Volume Down to try and force reboot the phone. I was going to try and go back into download mode to restart the process. My phone mentioned something about needing to do an emergency recovery, but I continued to hold down the power and volume down keys and then everything went black on the phone.
I've tried multiple USB cords, all of the button commands known for the device, and have even tried to perform the emergency mode recovery on my device, but it seems like it's in some sort of locked state; What I mean is the phone is stuck on a black screen. I can't "boot" into recovery or into download mode. The phone doesn't even vibrate when I hold the power button or power and down to try and force reboot it. Odin doesn't recognize the phone when I plug it into the computer nor does the device manager on my windows computer.
Does anyone have any experience with this sort of issue or any idea of what else I can do to try and get into download mode to flash my firmware again? All help, suggestions, or comments regarding this are much appreciated.
Click to expand...
Click to collapse
Did you get this resolved? if so, how? My phone got bricked in the middle of update through Smart Switch. Black (seem to be off) screen. None of the key combinations work and when I plug the power cable nothing comes up. I have an appointment at Samsung service center but was wondering how you ultimately fixed yours
mehdi_s82 said:
Did you get this resolved? if so, how? My phone got bricked in the middle of update through Smart Switch. Black (seem to be off) screen. None of the key combinations work and when I plug the power cable nothing comes up. I have an appointment at Samsung service center but was wondering how you ultimately fixed yours
Click to expand...
Click to collapse
Hey man, unfortunately my phone was absolutely trashed and I had to get a new one entirely. Same symptoms as yours, no button combinations worked. I even tried to let the battery drain and charge to turn it back on and it failed. I guess now we know that there is definitely a way to hard brick this phone.
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Hey man, unfortunately my phone was absolutely trashed and I had to get a new one entirely. Same symptoms as yours, no button combinations worked. I even tried to let the battery drain and charge to turn it back on and it failed. I guess now we know that there is definitely a way to hard brick this phone.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
wow sorry to hear that. How did Samsung handle warranty? Mine got bricked in the middle of update through Smart Switched. The phone wasn't rooted or anything. Taking it to uBreakifix today.
mehdi_s82 said:
wow sorry to hear that. How did Samsung handle warranty? Mine got bricked in the middle of update through Smart Switched. The phone wasn't rooted or anything. Taking it to uBreakifix today.
Click to expand...
Click to collapse
Well, if you have a warranty and are unrooted, you're good to go. They should just replace it for you. However, I did not have a warranty as I have an international version, and I had to just eat my loss with a side of humble pie.
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Well, if you have a warranty and are unrooted, you're good to go. They should just replace it for you. However, I did not have a warranty as I have an international version, and I had to just eat my loss with a side of humble pie.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
I was unrooted was just doing OTA using Smart Switch. I hope they don't make excuses and replace it. Will report back.
mehdi_s82 said:
I was unrooted was just doing OTA using Smart Switch. I hope they don't make excuses and replace it. Will report back.
Click to expand...
Click to collapse
Fingers crossed, man. Do you have a warranty? Let me know how it goes [emoji1693]
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Fingers crossed, man. Do you have a warranty? Let me know how it goes [emoji1693]
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
Yea bought directly from Samsung
mehdi_s82 said:
Yea bought directly from Samsung
Click to expand...
Click to collapse
Alright, spill the beans. What was wrong with the device?
Sent from my SM-G975F using Tapatalk
royhanks3 said:
Alright, spill the beans. What was wrong with the device?
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
so took it ubreakifx as it was the only option on Samsung website when I clicked on service. It made me to make an appointment with ubreakifix but It turned out to be completely useless! They looked at it and said probably motherboard need to be replaced so advised me to call Samsung and send it to them for repair. Talked to Samsung and they sent me shipping label so now the device is with them for "repair". I wonder if they will send a replacement device or actually repair. Will report back in a week or so once I get it back
Got the phone back a few days ago. They replaced PMA motherboard and the phone is back to normal. IMEI remained the same. No cost to me as it was covered by warranty
@elliwigy I kinda wonder if since the board was replaced and your IMEI is still the same if there might be something left behind from the engineer firmware that would help with gaining root. Im guessing it was probably fully wiped but who knows.
Sent from my SM-G975U using XDA Labs
Same issue as you guys. Odin update failed and gave me the "recover via Smart Switch" language. Hold down power to restart the phone and screen wouldn't light up again. Cannot believe how fragile Samsung phones are. No actual recovery mode
Do you not get Updates like us with carrier phones on an Unlocked phone?? Never use Smart Switch for Updates.
I like to flash mine with unlocked firmware and never bother with carrier stuff. In any case, I am at the Samsung 837 store in New York because that’s a hard brick. Samsung say they replaced the screen, board, and battery under warranty