Database Users

Anyone noticing this problem with their slide?

So my g/f just got her slide today, and as we were playing with it throughout the day, we noticed that after a while, the phone would no longer recognize that it had a SD card installed... we'd have to pop the back off, pop out the SD card, then put it back again for the phone to recognize it again. However, after a while, the phone would once again say that the SD card is not connected...
Is this a problem with this specific phone, or is anyone else also experiencing this problem as well?

sidewinderx2 said:
So my g/f just got her slide today, and as we were playing with it throughout the day, we noticed that after a while, the phone would no longer recognize that it had a SD card installed... we'd have to pop the back off, pop out the SD card, then put it back again for the phone to recognize it again. However, after a while, the phone would once again say that the SD card is not connected...
Is this a problem with this specific phone, or is anyone else also experiencing this problem as well?
Click to expand...
Click to collapse
By any chance was it wiping your phone everytime it did that?

I had that problem with the mytouch 1.2 but not with this yet. I've heard using a class 4 or 6 sd card fixes it but I never tried it.
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Sent via the XDA Tapatalk App

I havent had that problem with my g1 or myslide. You need to call tmo and see whats up.
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Sent from my T-Mobile myTouch 3G Slide

sexyana said:
By any chance was it wiping your phone everytime it did that?
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Click to collapse
Nah the phone and all the info in the card seems fine, its just that the phone can't seem to find the card once in a while until you take out then put back the SD card :/

take the phone back and swap it for another one at the store. You could also try getting another SD card. You most likely just have a bad SD card. It happens. I would swap the phone first cause its free (since you already paid for it) and would without a doubt tell you exactly what is wrong.

Sounds like a defect I had my slide since may and this never happened take it back and replace it immediately

Ok replaced the phone this afternoon.. problem seems to be solved thanks for the replies all!

Constant Power Cycling?

So now my DVP has learned a new trick. I was driving home and noticed the power was off. Could've sworn it had plenty of battery, so I went to power it on.
Now it just sits there and power cycles...all the time. Tried yanking the battery, replacing it, and charging it plugged into the wall...still sits and power cycles.
Between this and the whole SD debacle, I'm getting pretty pissed off at this phone.

Have you replaced the SD Card? Could the power button be sticking?

Yes - the SD card was replaced. Several times actually, and all replacements worked fine (reset + card swap, then power on) for a week...then this suddenly started occurring.
Someone at the MS store blamed it on that, which I guess is okay, but seriously - if that is the case, then Dell needs to put a legitimate "this will void your warranty" sticker on there rather than some black bar that *supposedly* shows "void" once you peel it off, even though nobody in the store could actually read what the hell it said.

I have had something like that happen with my phone as well. I have not replaced the MicroSD card but maybe 4 or 5 times this last week the phone has seemingly been off or off in space when I try and turn it on from "sleep". All the times this has happened I had to pull the battery. Once it did the same thing again right away but most of the time it goes back to normal.
I thought it was one of the apps that might be causing some issues so I have removed it and will see if this stops.

gshocker said:
I have had something like that happen with my phone as well. I have not replaced the MicroSD card but maybe 4 or 5 times this last week the phone has seemingly been off or off in space when I try and turn it on from "sleep". All the times this has happened I had to pull the battery. Once it did the same thing again right away but most of the time it goes back to normal.
I thought it was one of the apps that might be causing some issues so I have removed it and will see if this stops.
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Click to collapse
What SD cards are you guys using? I have had a Sandisk 32gb Class 2 in since Friday morning and no issues so far (crosses fingers).

I used a Kingston C4 32GB - worked fine aside from the slow Zune sync, same with the Patriot C4 16GB. The one that worked properly was a Wintec 16GB C10 card - until the power cycling occurred. I replaced the stock card and it still did the same thing. I would expect if it was *really* a card issue, it would've booted but displayed an error, as it does if you just replace the card without doing a reset.

After some more testing it seems this happens when I am pretty sure it has to do with some Marketplace app bug. When I search in the marketplace it seems to happen. Phone will go to sleep and then not come back. I end up having to pull the battery to get it back. Hopefully this will get fixed in an update.

My recommendation is to use the phone for a few weeks *before* swapping out cards. In this case, no one knows if it's a hardware issue, software, or something about the MicroSD card.
Keep it stock. See if it's fine that way. If so, then swap out cards. If it starts to act up, then you likely have your culprit.
My $.02

yipcanjo said:
My recommendation is to use the phone for a few weeks *before* swapping out cards. In this case, no one knows if it's a hardware issue, software, or something about the MicroSD card.
Keep it stock. See if it's fine that way. If so, then swap out cards. If it starts to act up, then you likely have your culprit.
My $.02
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Click to collapse
agreed. saves time when using process of elimination.

[Q] Phone freezing/rebooting

Ive tried several WP7 NAND builds in this forum but everyone seem to give the same issue far as it randomly freezing and rebooting especially when the screen is off, Is anyone else having this issue and if so is there a solution?
Phone: TmoUS Leo
Radio: 2.15.50.40
Build: Frantic HD WP7

Yes ive had this same problem...would also like to know if there are any solutions...thanks

Try another SD card. Go for a SanDisk one as they are more compatible. WP7 doesn't accept many SD cards and you both have the typical symptoms of an incompatible card

mtippet said:
Ive tried several WP7 NAND builds in this forum but everyone seem to give the same issue far as it randomly freezing and rebooting especially when the screen is off, Is anyone else having this issue and if so is there a solution?
Click to expand...
Click to collapse
Yes, and yes.
Random reboots are most likely caused by your MicroSD-card (WP7 will not work well with some cards). The only solution: try a different card.
There's a thread where people report which cards worked for them here.

ignore that thread
There is absoluetly no way of know what card will work.
statistically you have a better chance with a sandisk class 2 or 4 BUT that is not always the case, you may have a generic home brand class 10 that works but more likely you'll have better luck with those class 2 and 4 cards
No one is really sure why WP7 is having issues, the best idea so far is that its random read/write speeds that are the key, some class 10 cards have massive sequential write speeds but slower random reads which is where WP7 comes unstuck
Also, just because some one has a sandisk 8GB class 6 that works fine doesnt mean you will have the same luck with the exact same model because different cards use different components, even within the same make and model.
For example i have two 4GB sandisk class 6 cards, purchased on the same day at the same shop, both cards are model identical, one works fine the other has issues such as restarting, wifi not working and lagging
and to throw another spanner in the works i have a card that works perfectly, up until i fill the card to a certain point, then it starts all this restart business, if i dump a few hundred MB of music on the card taking it past that point it works fine . The card was been tested on the PC and i cant see anything wrong with it.
So, that leave me to think that for some reason when WP7 was trying to access that portion of the card for SYSTEM usage it was perhaps too slow to use or had some other issue, i can play music from that area however.

I just installed WP7 on my HD2 earlier today, was running fine for about.. 3-4 hours, I guess I was on it a good bit, not really letting it go to sleep for an extended period of time, but after I stopped messing with it, I noticed it rebooted itself, then it got froze on the lock screen, until it rebooted itself randomly again,, and then it did a complete wipe of my data on another random reboot?
Is this due to the SD card?
And can I just remove the SD card to fix this until theres some guarenteed cards that work with WP7?
or will it not boot without the SD card in?
Thanks alot.

it will work without SD but laggy and you will only have about 150MB of space.
good luck waiting for a card, its supposed to be unremovable so i doubt you will see over the counter products, im afraid its take a guess or buy an HD7
oop! yeah probably your SD

It is your sd card, sorry. Try a new one.

so nothing to do with how you format the sd card?

The guidelines
Welcome to the club!! u will soon get an error message umm in few weeks! then u will search.. u will undo hspl and all the things(sd card method even u will buy a new sd).. atlast it will kepp freezing.. the search and search... same omitted answers!! one fine day reboots then says!!!
ARM11 FATAL ERROR
FLASH_OS_WM.C LINE 582
or some other line ur search and search will end with 2 result and redfly..
http://forum.xda-developers.com/showthread.php?p=11515140
http://forum.xda-developers.com/showthread.php?p=8838597
after this what i did
I LOGGED ON TO WWW.HTC.COM
SEARCHED FOR HTC AUTHORIZED SHOP IN MY TOWN
PLACED IT FOR REPAIR
Good thing :THEY JUST TOOK MY PHONE..U WILL GET BATTERY,SIM AND SD BACK!!
STILL WAITING TO GET IT REPAIRED!!!!
The best thing: u can use the phone without repairing.. but if ur chatting with ur GF ON FONE more than 3 min or recording a video it jusT reboots and hangs!!never boots back still its cold.. solution: buy an Air conditioning unit remove the battery cool it.. it will boot!!

the WP7 doesn't format the SD in options menu.
I tried this soluction and the phone appears more stable:
1- go in the
(caution----your data will be eraser)
settings -> about -> reset your phone
2- then the phone reset and after the MALGRD screeen push VOL UP and VOL DOWN
to appears the screen when you press the VOLUP to eraser all data and recovery the phone in factory status.
3- after this the phone start with the SD clear.
my phone don't freeze more after this steps.

So the AT&T Focus come with no card?

Does the Focus come with a memory card?

No, but it comes with a micro SD Slot.
However, there are no officially certified cards that work with the focus. You can look at the sticky of this forum to see a lit of cards that have been tested by the members.

KonAitor said:
No, but it comes with a micro SD Slot.
However, there are no officially certified cards that work with the focus. You can look at the sticky of this forum to see a lit of cards that have been tested by the members.
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Click to collapse
Yeah, I gave the sticky a good looking and saw it works with the Samsung 16GB C4 card. Good enough for me. Just needed to know if there was a card in it when I get mine so that I can install one before accumulating data and stuff.

Popular formatting method?
Is there a preferred method of formatting the cards, or will WinXP formatting tool be sufficient?
Thanks

MartyLK said:
Is there a preferred method of formatting the cards, or will WinXP formatting tool be sufficient?
Thanks
Click to expand...
Click to collapse
All you'll need to do is put the card into the phone, and then do what's called the three-finger-salute. You'll need to hold down the power, volume-down, and camera buttons until it asks to do a hard reset/format.

MartyLK said:
Is there a preferred method of formatting the cards, or will WinXP formatting tool be sufficient?
Thanks
Click to expand...
Click to collapse
You need format it inside the phone together with the phone storage, e.g. hard reset/format the entire phone with the card inserted.
Also, if for some reason the card gives you issue with the phone and you decide not to use it anymore. You need to re-format the phone again. And your card will be useless unless you have a Nokia phone running Symbian OS. That's the only device that can re-format the card that is pulled out of WP7 phones like Focus.

Using a Sandisk 16GB C4 card. Formatted in WinXP, inserted it into phone and did the "Volume" + "Camera" + "Power" button combo to format in phone and initialize it.
A little off topic...I haven't had time to use the Focus yet. I had to make a quick run to a local mall to have the Ghost Armor put on the highly scratchable "Gorilla-Glass" screen. Been reading horror stories about how scratchable the Focus' screen is.

I don't know if it's a problem or just how the Focus is with 7004 firmware but, sometimes it acts funky about loading the main screen...where the tiles are. Sometimes, generally after running an app, when I go to the main screen, the tiles are slow about loading or showing. One time I had to reboot and then they all loaded right. Other times it take a few seconds to stabilize.

IIRC, slow loading home screen is a typical symton that the SD card is not working out well. Even after NoDo update, it will be the same. Microsoft did very little to fix the SD card issues. That hints it is the Samsung problem.

Since I've got the nodo update, all in all the phone is more stable, but I have been having the same problem with the main screen taking a few seconds to load, however its only when using the xda app and nothing else. Using a Kingston 16gb c4 sd card as well
Sent from my Focus using XDA Windows Phone 7 App

aksmurf said:
Since I've got the nodo update, all in all the phone is more stable, but I have been having the same problem with the main screen taking a few seconds to load, however its only when using the xda app and nothing else. Using a Kingston 16gb c4 sd card as well
Sent from my Focus using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I notice the slow main screen loading issue when the phone is tasked with other stuff, like installing apps or updating email or news and such as that. My HD7 did the same thing from time to time. But my concern is with the installed card. It's a class 4 card and the experts are saying it isn't about speed or throughput but the ability to keep up with WP7. The class 2 cards may have slower read/writes times but they seem to be more capable of keeping up with WP7.
One thing is sure, I won't buy one of those highly over-priced certified models. I'll wait till the larger cards get certified and buy the common version...the one without the expensive WP7 logo.

Surround boot problem (white screen & HTC)

I just got this thing and it just sits there with white screen and "HTC" logo. Does this thing take a long time to fire up?
I did the button hard reset but it didn't do anything. Is there anything else i can try to get it to work?

Blah, finally found something:
Swapped out the 16GB card for a 4GB SD Card and now the phone works...HTC pisses me off with their quirks sometimes!!!!
So what is teh deal? Crappy SD cards or do they just get corrupt?

I had a similar problem and had to perform hard reset which reformatted the SD card and all was well - for a while. After it happened again a few months later, I swapped out the original card for a new 32 GB SanDisk Class 4 card and it hasn't missed a beat since.

Dunno. My Surround is going on 15 months old and I actively use it at least 4-6 hours per day (1 to 1.5 full charges per day) and no problem with the stock SD card. Have about 7GB free space available.
Had a couple spontaneous soft resets prior to Mango, and a few times a battery pull were required to wake the phone up. But aside from that, no problems whatsoever.

Hey, I jus bought a "new" HTC surround from amazon, and I'm having an issue, the phone isn't going past the HTC logo, it just goes to the HTC Logo, vibrates, then shuts down, when i plug it in, it does the same thing, in a loop, can someone plz plz plz help me, since I have no warranty.

You will probably have to replace the SD Card. Make sure to use a Windows Phone compatible card, or at least stick with name brand like Sandisk.

Is it normal for "new" htc surround phones to come with a defective SD card ?

gdiduajajshdndn265 said:
Is it normal for "new" htc surround phones to come with a defective SD card ?
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Click to collapse
It shouldn't be normal for new devices, but it is a common problem with this particular phone.
I would try to get it exchanged.
If you can't do that then I would try swapping in a different SD Card. It's actually pretty easy to get it apart, here is a guide video about it:
http://www.youtube.com/watch?v=6BiZzfdWDR4

k thanks, ill try swapping the SD card

any ideas on the brand of SD card i should replace it with ?

gdiduajajshdndn265 said:
any ideas on the brand of SD card i should replace it with ?
Click to expand...
Click to collapse
Sorry, forgot about this. I'd stick with SanDisk.

I have had success with SanDisk Class 4. I currently have a 32 GB one in my Surround and it runs very well.