Related
ok here's what's going on perhaps someone can figure out what's wrong. Last night I had placed my mda on its charger like usual b4 bed. well sonce my battery cover is slightly broken I had placed a some cardboard within the battery door due to the fact that it would "white screen" then rest and get stuck at the loading screen and drain my battery, anyhoo.... well it whitescreened cause my dresser rocked due to my cat stepping on my phone. so I reset it as usual and the splash screen would load then fade to white. after several attempts it finally started to load as usual but then it went to the boot loaderscreen. I had reset it several more times but no luck. I took out the mobo to see if something was stuck and again nope. luckly I had an older mobo that wouldent charge so I had replaced the mobo but does anyone know why it would randomly get stuck on the boot loader screen? I had even did a hard reset in the device and still no luck. if it was a normal computer I would say that it had lost it's OS any ideas on how to fix it so I can get back my phone the way it should be?
-rastlin
update on bootloader
well I was able to aquire tmobiles flasher utility and I attemted to flash the unit to no luck. I went through all the steps and it gave me an error that it cannot retreive data from the device. ok now I am totally stumped. I am open to any and all suggestions
-rastlin
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..
Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?
If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.
gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Click to expand...
Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).
palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
Click to expand...
Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.
Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
Click to expand...
Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.
i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason
mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
Click to expand...
Click to collapse
I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb
WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM
I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...
AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
Click to expand...
Click to collapse
Stil have the same problem even with the Sd card out,
hermanb2004 said:
Stil have the same problem even with the Sd card out,
Click to expand...
Click to collapse
My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.
I flashed it with a shipped rom and he works,
I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.
Hi,
I bought HTC HD2 TMOBILE from ebay and got it delivered yesterday. When i checked the phone it was working fine and it was a locked piece. Today morning i got the unlock code and the phone started working fine. I was just going through the features and checked the setting and stuff. Suddenly in 15-20 mins the phone restarted itself to the white pink screen of stick together. I thought its normal and gave it like 10-15mins to boot. Nothing happened. Had to take off the battery and tried booting it n still no response. I did a hard reset. Still the white n pink screen forced me to see the lame stick together msg. after a few resets the phones booted up and gave me the windows first time usage screen. I set it up and then bam! again it restarted to the stick together screen. i noticed tht it doesnt even shows the rom etc etc info on tht screen like it used to the first time.
Steps i have already tried...and none worked
1) hard reset
2) soft reset
3) reset with no sim mem card
4) flash tmobile latest rom from their own website ( tht screwed things even more as update failed at 8% and then the stick together screen disappeared and SOFTWARE UPDATE FAILED screen poped up )
5) Tried the HSPL3 to changed it to 2.08 HSPL ( tht got the stick together screen and nothing else )
6) flashed custom rom ( after multiple attempts it allowed me to complete update and after successful update the stick together screen appeared )
7) now i have reverted back to 2.08 thru hspl3. got back the stick together screen.
What can be done and why did this happen when i was just checking the settings?
IMPORTANTLY how can i fix this...
Check the battery contacts. My friend had a similar thing where only the wirth boot screen showed and it ended up being the battery contacts.
jaszek said:
Check the battery contacts. My friend had a similar thing where only the wirth boot screen showed and it ended up being the battery contacts.
Click to expand...
Click to collapse
+1
This is a very common occurence on this phone...the little gold pins get bent easily and the constant rebooting is one of the main symptoms when that happens.
hmmmmmmmmmm i will try tht now... was keeping myself away from it as it has already eaten up half of my only holiday in this week...
you are a genius
my girlfriend thought she bricked her phone cuz it was stuck on the stick together screen......see was about to try to flash thr original stock rom when i happened upon this post and it saved us alot of time ......so i just want to say thank you so much
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
Hello,
EDIT - Ok I'm just adding this bit to my post to summ up the whole situation from Post 1 until Post 14 in dot points
- HTC HD2, Began randomly freezing to "HTC" screen, when reset, loads "HTC" Screen and vibrates 5-6 times, sometimes let me goto OS, but at one point stopped letting me goto OS, Stuck at "HTC" Screen with the 5-6 Mysterious vibrations.
- I tried to flash a ROM off the HTC HK Website, 1.78 I think, Stuck at 9%, Those 6-7 Vibrations, tried again, same thing stuck at 9% with Vibrations.
- Tried another factory ROM from HTC HK the latest one, Flashed 100% the first time through, but then does not boot, just stuck at "HTC" Screen with vibrating
- Tried to flash same ROM again, begins vibrating and stuck at 9%
- I wanted to try if some custom ROMS worked, flashed HSPL 1.42 on, while flashing HSPL it finished on the device but on computer I got "Unknown Error
0x1003FF"
- Continued and went on to upgrade my HSPL to 2.08 so I can flash custom ROMS, now I have 2.08 HSPL.
- I tried Artemis Custom Rom for LEO, this one after it finished I think brang me past the "HTC" Screen, it actually said "quietly brilliant" for the first time, and to some Windows config screen where this Error appeared :
ARM11 FATAL ERROR
flash_os_wm.c line 339
- So I tried resetting, and stuck at "HTC" Screen, but No constant vibrating, only 1 vibrate.
- I tried Cheetah ROM, same problem, stuck at "HTC" Screen.
- I tried "NRG" ROM, same problem stuck at "HTC" Screen, well the NRG Screen.
- I tried Kumars ROM, same problem again. stuck at at the bootup screen.
I should mention whenever flashing, on the computer it never tells me what my current Image version is, it just tells me the one i'm flashing to. e.g the "FROM" field is blank. That's it until now.
Also everytime while at the bootup screen, it cycles e.g it will Vibrate, show bootup screen, do nothing, go black... then repeat the bootup screen, vibrate etc etc etc. After ROM is flashed, if I do a soft reset it will just stay at the bootup screen and not do anything at all.
Hard reset doesn't help either, neither does battery out/in, same thing just stuck at the intro screen with all the ROMS I try.
If anybody knows what the problem could be, please post.
ORIGINAL POST BELOW BEFORE EDIT :
-------------------------------------------------
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
A soft reset with the Red button under the battery cover just brings it to the same screen with the same problem.
Taking the battery out and putting back in does not help, same problem.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
When I try to put it into the Diagnostic mode (Vol down + Power), and try to flash a ROM onto it,
It just gives a Error 294, Invalid Vendor, maybe because I was using a ROM that was not Hong Kong, I don't know but I cant try flash again as the device does not respond to anything now (like before but can't even get into boot mode).
So I'm stuck at the moment and can't do anything.
Before this it would sometimes want to start up, and then get stuck sometimes, but now it's constantly not booting up
and begin stuck at the HTC Screen with 4 vibrates.
Sometimes it even boots upto the "HTC" Screen, and doesn't vibrate at all.
And at the moment I can't even get it into Diagnostic mode, doesn't respond to anything other than the reset button.
Any ideas?
Thanks.
EDIT ----- > Now goes into boot mode, I found out that QUICKLY after reset doing vol- and power gets it into boot mode. But while trying to flash the ROM, on my computer it says NOTHING about the current Image ROM on the PC, Trying to update now, this time it goes into a Progress bar on the HD2, stuck at 9%, and funnily enough at 9% it does the same (Vibrate 4 times) thing. and is stuck at the moment.
kidcash said:
Hello,
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
.
Click to expand...
Click to collapse
Keep trying that hard reset method. Make sure both buttons are fully pressed and briefly press power button to get HSPL to appear.
Follow this guide:
Performing a factory reset using phone buttons
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Thanks for the reply,
Sorry I was editting my post while you were replying, please read it again it has some updates on what is happening at the moment.
Got it to go into boot mode, SPL 3.03 Version, connected to USB, tried to update with HK ROM, stuck at 9% and does 4 x Vibrate, now stuck at 9% on phone and computer.
What should I do now?
Update - Error 262 on Computer (UPDATE ERROR) the ROM utility has encountered a communications errors during the update process
The computer guided me what to do :
1. Remove USB cable
2. Battery out, battery back in.
3. Start device up and flash again.
Device started at "Software update failed", i was able to plug the usb cable back in, and start flashing again.
at 4%, It vibrated 4-7 times while going from 4% to 9%, and progress stopped at 9% Again.
That vibrating I don't know why it's happening.
I even tried updating again, and it does the same thing, vibrates 4-7 times and then stops at 9% update.
Is the ROM I'm using a bad one? It's the HTC Hong Kong one from early 2010,
There is another one I can download which is from Late 2010, but it's SPL Version might be too high.
The reason I'm trying to update a ROM is to get an early SPL, so I can load HardSPL to use Custom Firmware.
EDIT -
Edit - I just tried Hard Reset, but it just goes to the "Software Update failed, please try again" screen. Tried to load ROM on again but still the same vibrating and stuck at 9% during update.
Hi,
Now I tried updating to a later HK ROM, and it updated but still now has the Green HTC Screen with the vibrating. The ROM that did the Vibrating during 3-9% and stuck at 9% was :
HTC HD2 RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
And the one that Is Updating without problems and works fine is the newer one found on the HTC HK website :
HTC HD2 RUU_Leo_HKCSL_WWE_3.14.832.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
This one it lets me update all the way through, once it's complete the device goes black and does not respond to anything, Battery out and battery in and the device starts up, but goes to the HTC Screen, and then Vibrates 5 Times.
And then does not respond.
What is the problem??
Even tried a Hard Reset, and again it does the same thing.
Boots, Vibrates once on HTC Screen, 5 seconds later, it vibrates on/off about 7 times and that's it, stuck at HTC Screen.
Since those 2 ROMS don't work, is there any ROM or Software that I can try to put on that will let me somehow get my HD2 Working again.
I had the same problem. I fixed it by flashing radio version 2.15 and then re-flashing hardspl. Then i installed a custom winmo rom. After that my phone was fine.
Sent from my HTC HD2 using XDA App
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
kidcash said:
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
Click to expand...
Click to collapse
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
silverwind said:
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
Click to expand...
Click to collapse
+1 for this. Most recently, there have been some users reporting multiple vibration patterns (usually 7 times) when turning on the phone. None of them was able to flash any ROM to bring back their HD2.
At least, most of them were able to install an original SPL before sending it to a service center. However, I never read anything about the final outcome.
The phone has already been through warranty once, and HTC's slack attitude and approach offended me greatly. They wrote on the paper "No Faults Found", which shows their reluctance towards fixing their faulty phones that they are bringing out to us. They just reflashed a ROM with appeared to "fix" the original voice problem I was having, but I didn't have enough time to test the phone out before it began malfunctioning and vibrating on startup when they send it back to me.
And the fee's and costs to get it to Hong Kong are just not worth it, having to pay the postage back from Hong Kong, plus to receive my HTC in worse condition than it was before I sent it to them.
HTC isn't what it used to be
Hi,
So i tried flashing to an older ROM I was shown to by users on the HTC HD2 forum,
It was 1.48, and It flashed all the way through, so then it didn't let me soft reset after the flash I think, so i took the battery out and put it back in.
After that It didn't do the vibrating, only vibrated once at the HTC Screen but was stuck at that.
Now though I am at SPL 1.42, so any point in trying to put HardSPL on and going to a Custom ROM? I just haven't been able to get any ROM to boot up yet past the HTC Screen.
Trying to reflash with the same ROM again this time it's stuck at 0% All the time.
So i tried updating to HardSPL, It got past the "We hacked it" Screen, but after that when it went to the Progress bar on the HTC HD2, on my computer I got the Error :
Unknown Error
0x1003FF
However now when I go into boot mode, It shows that I have HSPL Installted.
Now that I have HSPL, any tricks or Firmware I can flash to try fix these problems and try get a ROM working/booting?
I'm using Windows 7.
Another update - I put HSPL 2.08 on so I can flash Custom ROMS (well most of them i guess).
So i got Cheetah's ROM, I flashed it on and then after it was on, the HTC SCreen appeard, and then the ROM Version in Red letters at the bottom, but it did not boot up, so I did a reset, and then the HTC Screen comes up and is stuck at it.
UPDATE -- Did battery out / battery in, and It GOT PAST THE HTC SCreen, it displayed the "quietly brilliant" text, then it got into a windows screen, but then the Error
ARM11 FATAL ERROR
flash_os_wm.c line 339
I can't click "OK" on the window either its frozen.
A soft reset brings it to the "HTC" Screen with no more.
Battery out / in brings it to the Same "HTC" Screen but then it turns black for a sec, flashes,
then back to the "HTC" Screen, with no Red letters at the bottom, and it keeps going black,
then vibrate and back to HTC Screen continuously.
Sometimes though it will just be stuck at the "HTC" Screen with no Vibrating, just that screen.
I just tried flashing with the "NRG" ROM, I can't get past the "NRG" bootup screen now, soft reset or battery in/out does not help.
So far have tried 4 different custom ROMS, All give the same problem, stuck at the intro screen after the flash.
Also the installer on the computer doesn't say what my current Image is.
Any help greatly appreciated.
hello,
please try the following.
On the back of your phone, the battery cover (metalic) comes over 2 small metal pins. The phone will detect if these 2 pins make an electric contact, aka if the backplate is mounted. Some HTC have either microcontracts or magnetic sensors to prevent a phone to be flashed or to boot with the battery cover missing or improperly attached. This is because without the cover, there is a greater risk to have the battery disconnected or to fall, thus interrupting a reflash process.
Older HTC's would either prevent a bootup in case of missing cover or simply didn't start-up at all. I don't know what's with hd2 but i had one of them with exactly the same problem, and knowing that i checked those small metalic pins. One of them wasn't making a proper contact with the metalic cover, after i fixed that the phone was able to corecty flash a stock rom from the microsd card.
However, i repeat, i don't know if this is really the case with HD2, i may have just been lucky. One more thing, if in the end the phone woun't recover from this, i suspect a nand memory corruption. Kind of like bad sectors on a hard drive. Back some time ago, i only manage to fix a broken device with this problem after doing some welding on the cpu and connecting the board with a pc via jtag interface. Then i could mark the bad sectors as "unavailable" and correctly flash a bootloader.
Sorry for the english as i live in a non english speaking country.
LE. nevermind that, did a hardware check with some equipment, the battery cover issue is not the case with HD2. The problem seems thermal related, - if you cool the phone to 5-6 degrees celsius, the problem should either dissapear or occur less frequently. I suspect the CPU soldering to be crappy in this model, so when the chip heats up the small solder balls (the chip is BGA mounted) either don't make a proper contact due to dilatation in the chip itself or the solder materrial. Aah, i really don't know how to put it in english. However i still have a hd2 with this problem. It's worth disasembling it and trying some fancy soldering with a smd rework station.
HD2 vibrations
By me it was HARDWARE problem.
Try to give phone to 5 celsius for few minutes. After try to flash.
By it works, but after doesn't want to power on.