Database Users

[BUG] Ghost Message Waiting Indicator in AOSP 2.1 / 2.0.1

This is the only thing that has stopped me from making the switch to one of Darchstar's new ROMs. I was very hesitant to make a thread about this but I've received PMs from other people experiencing the same issue. Here's hoping we can get this figured out.
Whenever I install a 2.1 or 2.0.1 ROM I get a notification telling me that I have a voicemail waiting. I click the notification and it automatically dials *86.
"Thanks for calling Helio by Virgin Mobile. Please enter your mobile number beginning with your area code." That's definitely not right.
I call my Sprint Voicemail box and I have no messages. I call myself and leave a message and then delete it. Nothing.
I go into "Call Settings" and change my voicemail number and the notification remains.
I registered with Google Voice. The notification stayed. I left a Google Voice voicemail and deleted it... no change.
I RUU'd, re-rooted and flashed darchstar's ROM. Mockingly, the notification appeared immediately.
I installed Flip's 2.1 Sense ROM and the Indicator showed up immediately, but I was able to clear it in the Settings menu. (Settings > Call Settings > Clear Voicemail Notification) -- This option isn't available in the AOSP ROMs. I've tried to push the settings APK from Flip's ROM, but of course the settings program does nothing but forceclose on AOSP.
I'd just switch to Flip's ROM and manually remove Sense, but AFAIK there is no fix for the Market in that ROM as of yet.
I've also called Sprint regarding the issue. I hoped that a simple reset of my voicemail box would resolve the issue. No dice. I did, however, confuse the heck out of a Tech Support representative at least.
I am not nearly as experienced with Android Development as I'd like to be, but I am trying to learn. I've poked through the SDK documentation and it seems like I might be able to completely disable that notification if I knew what I was doing a little better. This would be fine being that I've fully switched my voicemail box to Google Voice.
I have managed to get the notification to go away for a period of time. If I wipe, flash, wipe, flash enough I'll boot and the notification won't be there. Each and every single time it comes back eventually. I got it to go away for approx 7 hours about a week ago. I was so pissed when it came back...
The closest thing to a solution that I've came across is going into framework-res and removing the PNG for the voicemail notification. At least, I don't have to stare at that icon all day long that way.
Does anyone have any ideas that I haven't covered above?

You know Im right there with you. I have tried just about everything you outlined and I still couldnt get it to go away more than a few hours. Fresh 2.1 did slightly help the situation by being able to clear it but as soon as I restarted, there it was again.
Just out of curiosity Illogic, have you tried a new Micro SD card?

kbizzle said:
You know Im right there with you. I have tried just about everything you outlined and I still couldnt get it to go away more than a few hours. Fresh 2.1 did slightly help the situation by being able to clear it but as soon as I restarted, there it was again.
Just out of curiosity Illogic, have you tried a new Micro SD card?
Click to expand...
Click to collapse
That I have not. I would be very surprised if that fixed it, but I suppose it is worth looking at at this point.

illogic6 said:
That I have not. I would be very surprised if that fixed it, but I suppose it is worth looking at at this point.
Click to expand...
Click to collapse
I have been waiting on a 8gb class 6 for 2 and a half weeks. I was gonna test when it came in. I have partitioned many times but I wonder if it is possible something is just stuck on it and its causing this issue. I dont know, maybe im just on my last ideas about it.

I have a feeling that it has something to do with the fact that we are missing visual voicemail on these unofficial builds.
When we receive a Sprint Voicemail on a ROM without VVM we get a SMS message that would normally be filtered out by the VVM app. When you clear your voicemail box you get a SMS that looks like it's meant to turn the message waiting indicator off, but the phone doesn't recognize it.
Been pulling my hair out over this for too long.

illogic6 said:
I have a feeling that it has something to do with the fact that we are missing visual voicemail on these unofficial builds.
When we receive a Sprint Voicemail on a ROM without VVM we get a SMS message that would normally be filtered out by the VVM app. When you clear your voicemail box you get a SMS that looks like it's meant to turn the message waiting indicator off, but the phone doesn't recognize it.
Been pulling my hair out over this for too long.
Click to expand...
Click to collapse
The only thing is that we seem to be the ONLY two with the problem. Everyone else doesnt have VVM and they dont have that icon everytime.

kbizzle said:
The only thing is that we seem to be the ONLY two with the problem. Everyone else doesnt have VVM and they dont have that icon everytime.
Click to expand...
Click to collapse
It's not just us. I know of at least one other person for sure.

illogic6 said:
It's not just us. I know of at least one other person for sure.
Click to expand...
Click to collapse
I'm guessing that'd be me. Thanks for referring me to this thread.

well i'm decompiling the settings.apk from both Sense 2.1 and AOSP 2.1 to compare them hopefully I can get the "clear voicemail notification" setting working in AOSP 2.1

Nah I got the same thing. Just choose to wait it out I guess.

wakeboarder1335 said:
well i'm decompiling the settings.apk from both Sense 2.1 and AOSP 2.1 to compare them hopefully I can get the "clear voicemail notification" setting working in AOSP 2.1
Click to expand...
Click to collapse
Cool, so does that fix your issue? if so, mind giving it to me so i can update my rom with these settings for my next update? Thanks

I've opened up the settings apk with WinRAR and none of the files inside are plain text. Just compiled gobbledegook.
The settings apks are open sourced, right? Hmmmm.....

Doesn't solve the problem, but you could switch your voicemail over to Google Voice.

mrinehart93 said:
Doesn't solve the problem, but you could switch your voicemail over to Google Voice.
Click to expand...
Click to collapse
He mentioned that he had in the first post. It was also stated that there is no way to remove the icon. If he is like me, the icon is annoying.

No, he mentioned he tried giving himself a voicemail in his Google Voice number. I mean switching from Sprint Voicemail over to Google Voicemail. That's what I did and I solved this problem.

illogic6 said:
I am not nearly as experienced with Android Development as I'd like to be, but I am trying to learn. I've poked through the SDK documentation and it seems like I might be able to completely disable that notification if I knew what I was doing a little better. This would be fine being that I've fully switched my voicemail box to Google Voice.
Click to expand...
Click to collapse
Im pretty sure he said he had switched to google voice.

mrinehart93 said:
No, he mentioned he tried giving himself a voicemail in his Google Voice number. I mean switching from Sprint Voicemail over to Google Voicemail. That's what I did and I solved this problem.
Click to expand...
Click to collapse
I have forwarded my phone to Google Voice's voicemail service and the icon remained. Did you forward it to Google and resolve the issue? That's what I meant when I said that I "registered" with Google Voice. Sorry... that wasn't real clear.

illogic6 said:
I have forwarded my phone to Google Voice's voicemail service and the icon remained. Did you forward it to Google and resolve the issue?
Click to expand...
Click to collapse
Illogic, I did it on Freshs 2.1 and it worked because Freshes has the clear voice mail option in settings. Not to mention, for some reason Freshs also integrated GV into the voice mail settings. It was actually pretty cool.

What I did was change the Voicemail setting in AOSP 2.1 to Google Voicemail. I just left it at that (didn't change it back to Sprint) because I like GV better. But I don't get the ghost notification with my voicemail handled by GV.

kbizzle said:
Illogic, I did it on Freshs 2.1 and it worked because Freshes has the clear voice mail option in settings. Not to mention, for some reason Freshs also integrated GV into the voice mail settings. It was actually pretty cool.
Click to expand...
Click to collapse
Yeah, I noticed your posts in the ROM thread regarding that. Just if we could, somehow, get that ported to the AOSP ROMs we'd be golden.

Messaging Undeliverable Error?

Super weird happenings of late on my HD2. It's worked perfectly since I bought it when it first came out. But for the first time today I was trying to text someone and I got the following message: message undeliverable you must first activate messaging with provider
I found this thread where it suggested doing a hard reset and I did. I've also tried to task 29, flash various radios, and still I'm not allowed to text this one particular person without getting and error. It works fine for everyone else, super strange. I'm open to suggestions if anyone has any. Thanks in advance.
Original thread:
forum.xda-developers.com/showthread.php?t=500515
p.s. If it matters I'm running Kumar's latest 2.10 with HTC Messaging
with the 2.10.xxx radio. The carrier is Tmobile.

cafhu said:
Super weird happenings of late on my HD2. It's worked perfectly since I bought it when it first came out. But for the first time today I was trying to text someone and I got the following message: message undeliverable you must first activate messaging with provider
I found this thread where it suggested doing a hard reset and I did. I've also tried to task 29, flash various radios, and still I'm not allowed to text this one particular person without getting and error. It works fine for everyone else, super strange. I'm open to suggestions if anyone has any. Thanks in advance.
Original thread:
forum.xda-developers.com/showthread.php?t=500515
p.s. If it matters I'm running Kumar's latest 2.10 with HTC Messaging
with the 2.10.xxx radio. The carrier is Tmobile.
Click to expand...
Click to collapse
Have you called t-mobile about it? It really sounds like the problem is on the network end, as opposed to on your phone, even though it's just isolated to one recipient.
When you compose the message, have you tried manually entering the number instead of choosing it from your contact list?

Tried calling them...
Tried talking to a tmobile rep to no avail. They suggested trying to enter the number manually and still didn't work. I'm blown away that this is happening with only one contact. I can call them so I know it's a legit & active cell number.

cafhu said:
Tried talking to a tmobile rep to no avail. They suggested trying to enter the number manually and still didn't work. I'm blown away that this is happening with only one contact. I can call them so I know it's a legit & active cell number.
Click to expand...
Click to collapse
Well you can try the steps (except the 8th one) in the link in my sig, they were written to address the same issue. I don't know if they'll solve your problem, but it's worth a look.

Thanks but no cigar
Thanks for the input.......I tried it but didn't work. Hope this issue doesn't expand across my contacts list.

Visual Voicemail - Nation Wide outage for HD2's

Spent the day searching forums, flashing ROM's and Radio's, calling TMOUS Customer Care, and finally tonight when I talk to the right CS Rep he reads to me an Internal News item that was posted yesterday about a Visual Voicemail National Outage for HD2 phones.
Just in case you were obsessing like me about getting it fixed

If you run android this one still works. I tested the app earlier today and it worked fine.
http://forum.xda-developers.com/showpost.php?p=8957582&postcount=19
The older visual voicemail cab doesn't work either? Its can be found in the link below, on the 1st post near the top.
http://forum.xda-developers.com/showthread.php?t=653563

LOL I been trying to figure out why mine wasnt working ..
well thanks ! for the info !
Kinda was driving me nuts ..

same here, i been trying over and over and getting a no data error.. thought it was my phone and reset it lol..

Forum post on it over the the T-Mobile USA forums ... still not fixed.
Tried posting a link, but I am too new to be allowed to post links.

Still down after 6 days? Anyone have their VVM working?

nope it still broke

Found a Tmobile thread referencing this thread.
h t t p : / / forums (dot) t-mobile (dot) com/t5/HTC-HD2/Anyone-Else-Having-Visual-Voicemail-Issues/td-p/528406/page/3
I wish there was news as to when this issue will be fixed.

anyone confirm it's still down?
Which visual voicemail version you guys using?
I been working on this all day and called tmobile and they never told me about an outage!

Also. Are all of you getting paging notifications as well?
ever time i go to my Vmail, i get a **bleep** 129 page option, ive called tmobile about this 3 times. and it's back again!
Anyone Know Of any Fix?

For some reason it started working today. It hasn't worked in 3 months, but now VVM is working.

My problem is:
When i try to activate it, it shows a message "Your voice mail account is not active. Do you want Visual Voice Mail to activate it?" with "Yes" & "No" options. (but im able to receive voicemail (not visual)).
If i touch "No" it close the app. If i touch "Yes" i see a mesage "Getting account status..." , then "You do not have acces to Visual Voicemail. Please upgrade your account." with "Yes" & "No" options.
Then when I touch "yes" it open my browser with the massage "Your plan does not support this feature."
But I am with my wife in the same in common account, with the same plan, she with a MyTouch 4G, and I with the HD2. The visual voice mail of the MyTouch work fine, that's why i dont think this is the plan.
Does anyone know how can i fix this problem???

[Guide] Getting ride of the Phantom Voice Mail Icon (NOT THE TEXT MESSAGE ISSUE)

Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.

Bump this back up for those that might not have seen this fix. Takes some time to get it all done but I keep seeing post on how to get rid of the Voicemail Icon.
This process works perfectly.

Thanks, I'm tempted to try, but such a pain in the ass.

What I do for the perfect rom...

indagroove said:
Thanks, I'm tempted to try, but such a pain in the ass.
Click to expand...
Click to collapse
Yes it is but I am soooo glad that damn ICON is gone it was worth the time and effort. I have flashed back and forth between Sense and AOSP ROMs several times in the last few weeks and I have NOT had the voice Mail ICON sense.

Fixed!!!!!!!!! Posted my update on page 2 of this thread.

Thank you for posting this and explaining the issue in the unofficial CM7 thread. I was getting sick of people saying "use Google Voice" when they have no idea what they are talking about.
I have an old Samsung phone...may try this.
Sent from my PC36100 using XDA App

Worked like a charm. THANK YOU!!!!

Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.

Vivix729 said:
Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.
Click to expand...
Click to collapse
Yea!!! Glad it worked for you.
Sent from my PC36100 using XDA App

God I hope somebody finds another way to clear it.

This took me about a good 45 minutes, but the process was simple and the results were as described. I no longer have to see that pesky and annoying voicemail icon. A+ guide

p0rkguy said:
God I hope somebody finds another way to clear it.
Click to expand...
Click to collapse
Unfortunately there us no other way. The problem lies with the voice mail that was trapped in your que... so to speak before you went to an Android phone.
Sent from my PC36100 using XDA App

I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!

Hey, this is great. I hate talking to sprint, and that was the only thing stopping me. Will try this tonight. Thanks!
zwizzle said:
I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!
Click to expand...
Click to collapse

Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.

p0rkguy said:
Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.
Click to expand...
Click to collapse
Same here. It helped that I had a land-line, and 2 sprint phones (EVO and my old dumb-phone)
I think I got lucky yesterday though. The night before I got up to level 3 tech and all they did was re-provision my voicemail account and that didn't fix it. Re-provisioning the voicemail does nothing, so you can tell them that if they want to try that first... it is a waste of time.
I got a level 1 guy yesterday and luckily, he had seen this problem before and was so easy to work with.
One thing he mentioned that may help people... when he sent me a voicemail on my old phone to delete, he marked the voicemail as URGENT. Not sure why that may help, but it worked for me.
I can use MIUI now without any New Voicemail (2) notifications!!!!!!!!!! I never thought I would see the day. Big thanks to the original poster.

Not sure, but I think you would be able to re-provision using EPST. Back in the Hero days when we lost data we would dial ##data# and enter MSL and reset the data. The phone would reboot and all was good! I wonder if something like this would work for voicemail. I have not experienced this problem, just trying to help.

zwizzle said:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
Click to expand...
Click to collapse
This is true, however....for some reason when I tried to do this, it gave me an error message and I still had to contact Sprint. I guess it depends on the phone you are switching to. So YMMV.

Jetdr said:
Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.
Click to expand...
Click to collapse
HOLY THIS ON MY PHONE!
i hate it when people caps type... but this needed some yelling out of my system! thx

How does Sprint sync your real voicemail box with Visual Voicemail?

Happily running CM7 with one issue:
If I dial my own number (or longpress "1" in the dialer) to access my real voicemail box, I have many "new" messages.
But I have been receiving, listening to, and deleting these same messages using the Sprint Visual Voicemail program installed as per the usual method (see http://forum.xda-developers.com/showpost.php?p=12219741&postcount=2 under "visual voicemail" for the one-sentence version).
Why are the two voicemail "boxes" not in sync?
I'm pretty convinced this is a bug-not-a-feature because it gives two different versions of the "truth" to anyone who uses both methods to check VM (because, say, your bluetooth headset doesn't allow you to hear locally-stored VVM audio files.. but that's another topic..). I'm not even sure what happens when this goes on for a month or two- do callers hear some kind of "mailbox full" announcement? Do the oldest messages just go away once they reach a certain age?
I have returned to a sense-based ROM and tried to "update my profile" and PRL, I have sent a VVM to [email protected], and I have gotten the little "toast" that says I have been provisioned successfully. But no sync. I have rebooted. I have waited overnight. I have turned off wi-fi to force 3G communication with Sprint. I have scoured the internet for these and other recommendations. Still no sync. The only thing I haven't done is called Sprint and asked them to get involved (which of course is a bit of a last resort considering we are talking about a rooted phone here).
So I'm asking for help from a) anyone who has experienced this and solved it and/or b) anyone who can shed some light on how Sprint VVM synchronization works.
Thanks in advance...
PS- I already know I can always "solve" my Sprint VVM issues by switching to Google Voice: I'm sure GV is great, but my question is not about GV. I'm just looking for basic information on the signalling method Sprint uses to synchronize your VVM with the cloud. Thanks!

I've been wondering and experiencing the same exact stuff that you mentioned, any input is appreciated here too!

NxNW said:
Happily running CM7 with one issue:
If I dial my own number (or longpress "1" in the dialer) to access my real voicemail box, I have many "new" messages.
Click to expand...
Click to collapse
After reading your post I pressed 1 to go into my voicemail and it said I had 12 messages. Never noticed this issue before (I never actually call for my messages, I just use the app), very strange. Unfortunately I don't know the answer.

Thanks ausch- I should have cited your FAQ as another excellent one-sentence summary of the basic method for getting Sprint VVM to run on CM7. And then of course there's this thread http://forum.xda-developers.com/showthread.php?t=982966 which spells it out a little more explicitly and, after getting a bunch of blog mentions at some point, had quite a bit of traffic for awhile. I originally reported this issue there but got no response after a few days so I just started up a new thread to get some more visibility.

I think you need another apk installed for that part to work.
This one. I think it is what updates your visual voicemail and deletes messages, not positive though.

aimbdd said:
I think you need another apk installed for that part to work.
This one. I think it is what updates your visual voicemail and deletes messages, not positive though.
Click to expand...
Click to collapse
I just installed that through ES File Explorer, we'll see if it works.
NxNW said:
I should have cited your FAQ as another excellent one-sentence summary of the basic method for getting Sprint VVM to run on CM7.
Click to expand...
Click to collapse
Lol, yeah when I was typing all that **** up I got lazy and just wrote it up real quick. Probably should have gone a little more in depth.

I installed it too (thank you for the suggestion aimbdd) but it force closes a lot and generally does not seem to fix my issue.
I'm getting plenty of notifications (my VVM "widget" shows the right number of unheard messages and the stock android VM notification up in the status bar shows the right number as well), the version is 5.1.0.34, and everything seems to function pretty well with this one exception.
I see references to Sprint_App_Updater.apk in lots of places (here's an example: http://forum.xda-developers.com/showpost.php?p=7246771&postcount=35 ) but it's not clear to me if the app is actually essential to the VM sync issue I'm talking about.
And one last thing, just a random quote (from http://www.evo4gforum.net/htc-evo-4g-how-to/visual-voicemail-9708/ ) from a person who had the exact *opposite* issue: he prefers using phone-call-based voicemail and wanted his visual voicemails to go away: "I did talk with Sprint and ... I asked them why are the messages that I delete on Sprint VM (#1) still going to VVM and not being deleted. No real answer except for that's the way the VVM app works. He assured me that if I delete a VVM that it will also delete it on Sprint's (#1), but for whatever reason it doesn't work the opposite way. "
This last sentence tells me there is supposed to be at least one-way sync.
I accept that the VVM app holds previously-downloaded audio files and it may not be desired (or even feasible) for Sprint to reach into your phone and delete a static audio file just just because you called into your voicemail and manually erased the original voicemail that spawned it. So maybe we will never have two-way sync.
But that quote above clearly promises that when things are functioning normally the mailboxes *do* sync in the direction I care about: if you delete a message from your phone, a signal goes back to the cloud so that the original is deleted there also.

aimbdd said:
I think you need another apk installed for that part to work.
This one. I think it is what updates your visual voicemail and deletes messages, not positive though.
Click to expand...
Click to collapse
I just got a voicemail and it was still in Sprint's system after deleting it from the app so I don't think this fixes the problem. Thanks for the suggestion though.

Today's PRL update did not change the behavior.
I might start casting about for answers outside the EVO 4G forum. Seems like it would be a generic Sprint issue that would apply to more than just EVO users..

Well just to close this out, I did find a solution after posting in various other threads until someone came up with the simple suggestion of uninstalling and reinstalling.
So the issue that prompted my question is resolved and my voicemail boxes *do* sync.
But I still never did find out *how* they sync.
Seems strange the underlying sync mechanism isn't more widely understood. Guess I'll let it drop for now. Thanks to everyone who chimed in.

NxNW said:
Well just to close this out, I did find a solution after posting in various other threads until someone came up with the simple suggestion of uninstalling and reinstalling.
So the issue that prompted my question is resolved and my voicemail boxes *do* sync.
But I still never did find out *how* they sync.
Seems strange the underlying sync mechanism isn't more widely understood. Guess I'll let it drop for now. Thanks to everyone who chimed in.
Click to expand...
Click to collapse
question, how did you uninstall and reinstall this...was it from titanium backup or something similar?

Nevermind, I found the fix/culprit (go sms) and now I'm all good.