Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Are you using apps2sd?
No, I'm not using the apps2sd feature.
The lockscreen text showed "No service" and the notification bar icon showed the same. The "phone" application was the only one that would attempt to restart after being forced closed. After a second fc though, it would apparently give up.
Oh, and just remembered one other oddity.. Once booted and all force close messages removed, attempting to turn on the mobile network resulted in a hard reboot. I really didn't expect anything since there was no service link, but I was just clicking various shortcuts to see what did or didn't work.
Good part is that a Nandroid restore saved the day, so it's more of a curiosity at this point to what the root cause might have been.
I wouldn't have thought that a battery drain could have corrupted the apps or prevented the root filesystem from mounting.
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
mkhopper said:
Anyone have any idea what may have happened here?
I was unexpectedly away from home, but using the device quite heavily, and didn't have a method to charge the battery.
Once the battery had drained to about 3%, I switched the phone off but I ended up needing to make another call. The phone booted, but all core apps returned a force close message. Phone, Maps, Google Account, all the main stuff... Other apps would launch and function with no problem though.
Thinking it may have just been a glitch, I rebooted the phone again thinking there would still be just enough juice to allow a phone call, but while booting, the battery totally failed.
Once I had a chance to plug in the charger, all core apps continued to fail, even though the phone now had plenty of power.
Even after a battery pull, the same issues continued, rendering the phone pretty much useless. No link to Sprint, no WiFi network, nothing...
The phone is rooted with v1.5.2 RC and Fresh ROM v1.0, so lacking anything else to do, I performed a Nandroid restore from a backup made about 2 days ago and that seems to have fixed up the problem. (whew.. I did not want to resort to the RUU)
But, I just can't figure out what may have caused this odd behavior in the first place....
Click to expand...
Click to collapse
oddly enough I've had a similar experience. it was 2 days before christmas and i was doing all my last minute shopping. heavy use of the phone caused the battery to die, so i just threw it on my car charger. it booted, but REFUSED to get any data at all (i didn't run into any fc's, however). I rebooted it 3 times and each time the issue persisted.
I was running the AOSP 2.0 build at the time, so i flashed my backup of 2.1 and everything was fine from there...
patches11 said:
You probably had too many apps installed. It's a known issue with the Hero, where having too many apps installed causes a bunch of core apps to fail to load for no apparent reason. The phone losing power just caused it to reboot, which triggers the issue.
Click to expand...
Click to collapse
Hmm, good possibility there. Just did a count and I do have 85 apps installed.
(whoof, I had no idea the number had gotten that high. just too many useful apps for this phone.
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Sounds like your battery is on its way out. Have you tried a new battery?
Already mentioned in post above
tiguy99 said:
Sounds like your battery is on its way out. Have you tried a new battery?
Click to expand...
Click to collapse
QCube said:
I've tried everything, bought a replacement (genuine) battery and not fixed it.
Click to expand...
Click to collapse
Earlier in the week I had an error I've not seen before. Phone restarted and went to black screen sort of looking at a recovery screen with android logo and in the centre of the screen was the message
"Kernal Panic" with some information on the top. This only has happened the one time and hasn't happened since. Took the battery out and restarted again...
Try hardreset or flash via odin
Krprem said:
Try hardreset or flash via odin
Click to expand...
Click to collapse
How do I go about doing either of these....
Still happening and it's driving me insane, It won't last me until the end of my contract (January)
Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.
You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.
QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:
ithehappy said:
Its rebooting 80-90 times in ONE day? Good god! Have the phone turned off then. Unnecessary pressure is being put on the phone mate!
Factory Reset isn't going to solve it anyway, its for tiny problems. Your system is somehow messed up badly.
Do what the above member said. Flash a stock ROM via Odin. But before that you need to completely wipe the phone. To completely wipe you need a custom recovery like TWRP. So flash it now, root the phone, then reboot into TWRP and use the Advanced Wipe section to wipe everything (external SD not needed), then reboot the phone in Download mode, and flash the latest stock ROM via Odin.
Click to expand...
Click to collapse
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
phonepie said:
Which version is your note 4? verizon? att? tmobile? sprint? etc united states variant? other country? This helps find out if others that are having the same problem are on the same setup as you and more importantly tells me if I'm likely to have a problem with mine getting ready to come. :laugh:
Click to expand...
Click to collapse
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
grizzylemon said:
You are now part of a large group of us having the same issues. Several things have been tried. One thought is that the motherboard is faulty. Replacing it would be expensive. Download the app "wake lock" and set it to partial_wake_lock. Don't ask me why it works, but it does. Apparently the phone goes nuts when the screen tries to go off, the partial lock keeps it from crashing. That makes the phone usable, hopefully a permanent solution will become available. ;( The only time it goes nutty again is if the battery runs down and when I restart, the app is not running. Going back to the back and setting it to partial has allowed me to play games, etc for extended periods of time and no problems. It shouldn't be that way, and I really suspect the marshmallow update and then security update screwed it up, it was fine before that.
Click to expand...
Click to collapse
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
While upgrading a phone, especially for major upgrades like from LP to MM, OTA method should always be avoided. You MUST do a clean flash of the ROM, otherwise you are bound to have problems. 80% of time people complain because they didn't flash the ROM cleanly, so whatever you want to do now, do it, but if it doesn't solve it (very likely it won't), then kindly flash the ROM via Odin after a full wipe. And if even that doesn't solve it then its hardware.
QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?
phonepie said:
Thanks for letting me know your version. Hopefully it wont affect mine since mine is US Verizon. But out of curiosity have you checked for even the slightest sticky button? I've had phones where a button started to get tacky and would cause it to keep the screen on or go on and off like what you're saying. May not even feel like a sticky button. Do they all click very responsive? or do any feel like they have a dull thud experience?
Click to expand...
Click to collapse
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016
QCube said:
The volume rocker and power button feel really loose but this isn't really something new. Something I have noticed is when I take the cover off the back, the battery barely stays in itself. If holding screen upwards and battery cover off then It doesn't hold the battery which made me possibly think that perhaps the battery does not situate properly and doesn't deliver enough power (or too much) but this was just one of my theories into why the hell my phone is acting this way.
Edit:
Forgot to add I'm running the security patch 01/08/2016
Click to expand...
Click to collapse
Are you able to wedge a folded small piece of paper between the bottom edge of the battery and the phone to make the battery fit tighter? I mean it's not good to have a loose battery. But I can't see how that would cause the screen to stay on. If anything I would think it would cause the phone to shut off or reboot.
QCube said:
80-90 times in one day is probably being generous. I've not actually counted how many times it restarts but If I need to use my phone I can guarantee it will be restarting a couple of times. Driving using navigation *Crashes* Inbound phone call *Crashes* get text message *crashes* all followed by the phone restarting. Practically unusable.
Vodafone UK - Samsung Galaxy Note 4 / SM-N910F running Android 6.0.1
I'm gonna give this a go and hopefully it'll help! Thanks for the advice. Funnily enough, for a couple of months the phone has been prevented from the screen going off. I get a text or a notification and the screen would stay on until I hit the power button to turn it back off. Get a text in the middle of the night and I'd wake up to a boiling hot phone the next day, almost too hot to even keep in the hands. This literally frustrated me beyond belief and had to get a new battery and all sorts of complications. Also you mention the android update which made me think, I NEVER had this issue before I installed the security update for 6.0.1 - I put my money on something really stupid that's sincerely knackered my phone for certain!
Click to expand...
Click to collapse
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.
grizzylemon said:
Let me know how it goes. There are other threads about same issue. Most of us have tried reflashing, wiping everything, custom roms, going back to stock, trying to downgrade, taking out the sim card, taking out the sd card, not having both in at same time, brand new battery, I think even putting the battery in the freezer momentarily, etc. etc. Nobody seems to have had any real luck with it, except those who were under warranty and got a new phone, or are capable and wiling to exchange some hardware. I just find it odd that it happened all of a sudden after updates and recently to many people.. Still, I keep coming here hoping someone will have great news. Mine started with marshmallow, but definitely got worse with the security update.
Click to expand...
Click to collapse
why don't you reflash you device with supported PIT file and stock F.W ?
QCube said:
Hi there,
So my galaxy note 4 is having some serious problems for the last couple of days and it's really starting to bother me. I've tried doing everything I can find online so far but to no avail I've had no luck at all. Basically, my phone constantly keeps freezing and restarting. It will crash for quite a period of time then restart itself, crash and restart. It probably crashes and freezes about 80-90 times a day? More if I'm trying to use it of course (It also resets itself when not using it).
I've tried everything, bought a replacement (genuine) battery and not fixed it. Got to the point where I seen online about doing a factory reset so I backed everything up to my computer, started the factory reset and when I was going through the setup of logging into google and samsung account, it continues to crash and freeze all over again. (It crashed & restarted whilst retrieving my apps from google, thus I had to reinstall my apps again manually after I finally got it setup again).
To make matters worse, I cancelled the insurance cover last month and only a few days ago this started happening. I've not dropped the phone or damaged it in anyway, screen is completely perfect too. It just constantly crashes and restarts on it's own. Get a phone call and it crashes, using google maps, crash. It's beyond unusable now. I still have 4 months left of the contract before I'm due an upgrade and I really don't think it will last me that long.
Can someone PLEASE help? Suggestions would be so helpful!!!
Thank you!
P.S Phone isn't rooted, only using Nova Launcher prime.
Click to expand...
Click to collapse
Aside from the previously proposed wake lock solution, members in the T-Mobile Note 4 threads have experienced limited success with a downgrade to LP from MM.
From my reading, these issues seem to be common across all Snapdragon models, not to say it Exynos is excluded (I don't frequent Exynos threads).
himuslg123 said:
why don't you reflash you device with supported PIT file and stock F.W ?
Click to expand...
Click to collapse
I tried that and it didn't work for me. The only surefire solution is a replacement device, but even then there's no guarantee the device won't start acting up in the future.
pls help stuck in download mode
this is the issue I'm getting...I did a complete data wipe using twrp...now stuck on this screen...cant even push files...device not recognized in adb or fastboot mode....
what to do...??
imgur(dot)com/a/gKPaL
Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.
Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.
hathertonwood said:
Well a new motherboard was the only thing that fixed it for me, replaced under the 2 year warranty but I had to wait a while for parts. What is interesting is that the phone is much faster, the battery life much better than when it was new. Also it now barely gets warm using google maps - before it got quite hot. It would be very interesting to find out what percentage of Note 4's have been going down with is problem - mine was a fairly early one - was Samsung rushing to beat Apple two years ago and a bad batch of parts used? I don't know -we need some answers on what is the problem to be sure.
Click to expand...
Click to collapse
Wow, that sounds promising. I'm sending mine for replacement, and although I'm not getting a new MB installed, hopefully the incoming unit will be similar in performance to yours.
ithehappy said:
Just a personal experience and thus advice, please don't keep flashing bunch of stuffs every other day. The more your eMMC gets used more chance of your phone getting messed up. This is how my Note 3 died, kept flashing this and that, and did the same on Note 4 too, but have now stopped. I don't know whether there's an endurance rating on these eMMCs used or not but this is what I think, I could be wrong, please quote me in that case.
Click to expand...
Click to collapse
Your reasoning sounds plausible, but my phone suffered similar issues and I only flashed my unit 2-3 times in the 14 months I had it.
Hi all,
My galaxy s5 is stuck in a reboot loop. It started doing this today around 12:18pm and I can't get it to stay on long enough to back up my data. I took it to AT&T and they basically did nothing but tried a different battery and booted into safe mode. Neither of those options worked. I took it to best buy and the tech installed the latest updated and flashed the ROM (I believe). Still didnt work. She believed the issue was with the battery but didnt have any new ones there to test so I went to batteries plus and tested a brand new battery, still is rebooting. I am home now and just wiped the cache in recovery mode, still not working. Is there anyway at all I can get this phone to turn on long enough to backup my data? Any other commands I can try to clear whatever is causing this? I was not using my phone when this happened. It died at 15% which I didnt make too big a deal of because I know the battery has been weakening, but when I charged it up for a bit then turned it on, this problem started. When I turned it on, I had a text message coming through and then it restarted. As I was able to get it on for a bit that same text kept coming in over and over again so I thought maybe something with the messaging app and I disabled that all together but the problem remains. I hope someone can help me out here. Thank you.
SOLVED: Samsung Galaxy S5 Reboot Loop
I figured out a workaround and I take full credit because this creative solution was no where to be found on the internet nor did AT&T, Samsung or Best Buy offer any other alternatives aside from wiping the device. This is what I did:
I booted back into Recovery mode and looked through the logs for any indication of what was happening. My assumption was that it was a driver error and so scrolling through the logs I saw an error that said something like fail psy battery. I immediately think maybe its the drivers for power so I thought I'd see how it would respond if I put it in Ultra Power save mode. Thankfully the phone stayed on just long enough for me to put it ultra power save which did work. The phone stopped the reboot cycle it was stuck in but I still was not able to back anything up since the Ultra power save disabled the USB drivers and port. I let it charge up overnight in ultra power save and said I would try regular power save mode in the morning to see if that would also work but this time allow me mass storage access. Well, that worked! I put it in power save and I am backing everything up now as I type. I've got all my pics and now just letting samsung switch do its thing to perform full backup. YAY! I WIN! Hopefully this helps someone else that may have this problem and have tried everything else that is recommended for solving this issue.
-Natasha
Chicago, South side born and raised
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Aimara said:
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
Click to expand...
Click to collapse
samsungGs5 said:
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Click to expand...
Click to collapse
which os phone on ? lop or MM ?
Okay, so yesterday I was out with friends and my battery was low.When I had to use my phone, shortly after the battery died.I came home, started charging it and when it had about 20% i turned it on.Ever since that, my phone is constantly switchung between my lockscreen and stock homescreen, with me not being able to do anything(go to the settings or something like that).So I hard reset the phone and when it booted up and I was going through the basics, one message popped up every few seconds: "The UI has stopped working." So it was difficult to go through all that stuff, but I made it only to see the problem is still the same.I also tried to take it apart and blow the dust off the MB hoping it would work, but unsuccesfully.I also have to mention the screen is cracked very bad and you can see inside the phone down where the LG logo is, but the phone was working absolutely fine in that state for over a year.Any help? :crying:
I'm guessing that you didn't have a lot of storage left on your phone, right ? A similar thing once happened to me, rebooted while storage was completely full. Refused to work until I reflashed it.
jonixas said:
I'm guessing that you didn't have a lot of storage left on your phone, right ? A similar thing once happened to me, rebooted while storage was completely full. Refused to work until I reflashed it.
Click to expand...
Click to collapse
So I should do a CSE flash, right?I'm flashing my phone for the first time now and waiting to complete the download of the .kdz file(slow internet )