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I've recently changed the whole LCD/Touch assembly ... and now my proximity sensor is not working! I didn't re flash the ROM after the service, so I know that it was working on that build before...
When I run Phone Tester app it detects the proximity sensor is detecting Far... and when I place my finger over it it detects Near, but it takes around 30 or more seconds, to go back to Far again...
What could be the cause of this? The Light sensor works normally... I don't see any dirt there... but the "hole" does look "hollower" ... maybe that lens thingy fell out... could this be it?
Thanx
proximity lens
Hi,
your wrote is a little bit older, but maybe you can me help.
i have the same problem: i lost the lens from proximity sensor. so its function is not correct.
how are you fixed this problem?
i find nowhere to buy this mini lens :-(
regards
jozsi76 said:
Hi,
your wrote is a little bit older, but maybe you can me help.
i have the same problem: i lost the lens from proximity sensor. so its function is not correct.
how are you fixed this problem?
i find nowhere to buy this mini lens :-(
regards
Click to expand...
Click to collapse
I think those lenses are not so important, more important is to have a clean space between them and the outer space. It is possible to interfere some dirt/dust/whatever during replacing touchscreen/combo.
No I can correct you...Lenses and position of those is extremely important to light and proximity sensor.I had to find those lenses here in xda cause my hd2 had many problems without,the backlight regulation doesn t work,and even the proximity sensor was faulty
I'm also searching for that lense, does any1 know where can one be bought or found?
Axel85 said:
No I can correct you...Lenses and position of those is extremely important to light and proximity sensor.I had to find those lenses here in xda cause my hd2 had many problems without,the backlight regulation doesn t work,and even the proximity sensor was faulty
Click to expand...
Click to collapse
Maybe you'd have been right about lenses, IF your prox sensor would have been OK...isn't it?
bib*oops said:
Maybe you'd have been right about lenses, IF your prox sensor would have been OK...isn't it?
Click to expand...
Click to collapse
proximity sensor and light sensor had many problems without the lenses...Light sensor was changing my backlight only under the sun,instead now it s about 5 to 6 times more accurate,and even the proximity one gave me many accuracy problems.I had the same problem in a tmous and an european hd2,maybe there are some hardware revision more sensible,that works even without those lenses.
To anyone searching for those lenses,I can tell you it s really really hard to find,you have to search for someone who sell spare hd2 parts from a broken hd2.I couldn t find those lenses in any spare parts store,I asked to almost any ebay sellers and internet shops,I ve mailed to htc,I ve talked with an htc hardware technician in chat,and I ve tried to buy 3 new middle frame chassis that came without the lenses.I had trouble even to find a picture of those lenses,cause almost no one noticed those,i ve lost those changing my touch screen,and I think anyone with proximity sensor not turning on their screen have lost those lenses,or had gone out of position
Finally after 5 months I ve found those lenses here in xda
Axel85 said:
proximity sensor and light sensor had many problems without the lenses...Light sensor was changing my backlight only under the sun,instead now it s about 5 to 6 times more accurate,and even the proximity one gave me many accuracy problems.I had the same problem in a tmous and an european hd2,maybe there are some hardware revision more sensible,that works even without those lenses.
To anyone searching for those lenses,I can tell you it s really really hard to find,you have to search for someone who sell spare hd2 parts from a broken hd2.I couldn t find those lenses in any spare parts store,I asked to almost any ebay sellers and internet shops,I ve mailed to htc,I ve talked with an htc hardware technician in chat,and I ve tried to buy 3 new middle frame chassis that came without the lenses.I had trouble even to find a picture of those lenses,cause almost no one noticed those,i ve lost those changing my touch screen,and I think anyone with proximity sensor not turning on their screen have lost those lenses,or had gone out of position
Finally after 5 months I ve found those lenses here in xda
Click to expand...
Click to collapse
Ok, I got your point, maybe you're right about those hardware revisions...
Ok, found today guy selling broken HD2 parts, got myself lens, so happy
works great, no more in call screen on problems
krashekspres said:
Ok, found today guy selling broken HD2 parts, got myself lens, so happy
works great, no more in call screen on problems
Click to expand...
Click to collapse
You re really lucky man....
krashekspres said:
Ok, found today guy selling broken HD2 parts, got myself lens, so happy
works great, no more in call screen on problems
Click to expand...
Click to collapse
Hi,
oh man! can you tell me wher i can get this lens?
my proximity sensor without this lens make me crazy :-(
same here! where i can find it?
I read a few posts on here about the proximaty sensor not working on the Note 3. Well mine is a little different, My screen stays on even when I put the phone to my head. It started doing this just today, so well out of my 14 day return period.
Limeybastard said:
I read a few posts on here about the proximaty sensor not working on the Note 3. Well mine is a little different, My screen stays on even when I put the phone to my head. It started doing this just today, so well out of my 14 day return period.
Click to expand...
Click to collapse
Assumption that you have a clean screen and that you haven't flashed some ROM that could be the problem instead of the actual hardware.
Screen protector not covering sensor.......?
Bizzare rebooted, its all working now. Not rooted.
I'm running latest cm11 nightly (27Jan) on my Samsung Galaxy S4 I9505 international version (jfltexx), but noticed the proximity sensor is broken since quite a few nightlies ago.
When I take a call, the screen goes off, but then it never comes back on again until I press the power button, or after a long delay. Checking with cpu-z, the sensor initially detects 0cm when u touch the proximity sensor, but upon lifting finger, it never gives a higher value (usually limit at 8cm). I can't post to the cm11 development thread to get help on this (maybe coz I've not chalked up enough post counts). Any idea on this will be much appreciated, thks.
Sent from my GT-I9505 using Tapatalk
androimedan said:
I'm running latest cm11 nightly (27Jan) on my Samsung Galaxy S4 I9505 international version (jfltexx), but noticed the proximity sensor is broken since quite a few nightlies ago.
When I take a call, the screen goes off, but then it never comes back on again until I press the power button, or after a long delay. Checking with cpu-z, the sensor initially detects 0cm when u touch the proximity sensor, but upon lifting finger, it never gives a higher value (usually limit at 8cm). I can't post to the cm11 development thread to get help on this (maybe coz I've not chalked up enough post counts). Any idea on this will be much appreciated, thks.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
maybe it is dirty? from the inside of glass, i had this, posted how to disassemble S4 and how to clean the sensor and glass from the inside. from 43-51 (avarage sensor value) i got 12-16 and the trigger is 46 (going back from close to far).
I had the same symptoms as you, screen black untli i pressed something.
http://forum.xda-developers.com/showthread.php?t=2354585&page=3
Thks very much! Following the discussion in the link u sent me, I've managed to fix my proximity sensor problem.
Sent from my GT-I9505 using Tapatalk
Hi, I am really confused. I have read that Moto G4 Plus is suffering from various issues like heating too much while turbo charging, ghost touch , display problem and even some hardware problems with in one week of buying, especially from Indian users. So If some out there has moto g4 plus and using it, it would really helpful if he/she could share the experience and suggest that should I buy it or there is some better alternative for the same price range.
Thank You.
I have ordered the phone but I have the option to cancel it. so Please help me out.
dev_shady said:
Hi, I am really confused. I have read that Moto G4 Plus is suffering from various issues like heating too much while turbo charging, ghost touch , display problem and even some hardware problems with in one week of buying, especially from Indian users. So If some out there has moto g4 plus and using it, it would really helpful if he/she could share the experience and suggest that should I buy it or there is some better alternative for the same price range.
Thank You.
I have ordered the phone but I have the option to cancel it. so Please help me out.
Click to expand...
Click to collapse
I don't think the phone suffers from any serious issues. Sure, ghost touch is an issue. But you can avoid it in two ways:
1) Avoid using it when charging. It is manageable, given it has QuickCharge and charges fast.
2) Using a 5.2V 1.35A Asus adapter, I rarely have the problem. Try a similar adapter.
As far as heating is concerned, there is a difference between the phone getting warm, and it being a frying pan. With my usage pattern (constant internet use, occasional photography), it does not heat up uncomfortably. Maybe so when I use it when plugged in the TurboPower adapter, but the previous solutions are applicable here too.
Apart from these, my display does not suffer from any issues that I noticed. NONE. Same can be said about the remaining hardware.
I don't know if later batches of the phone have any issues (I got one from the earliest batches).
One issue (more like a S/W bug) is when occasionally, touching the fingerprint sensor does not unlock the phone. If I wave my hand over the proximity sensor (or just touch it once), the fingerprint sensor works fine. It is most probably due to a bug in the part of the S/W which prevents the fingerprint sensor working when inside your pocket.
It may be fixed in any future updates.
To sum up, I am very satisfied with the hardware. I understand others may disagree, but it's my opinion.
harith.unnikrishnan said:
One issue (more like a S/W bug) is when occasionally, touching the fingerprint sensor does not unlock the phone. If I wave my hand over the proximity sensor (or just touch it once), the fingerprint sensor works fine. It is most probably due to a bug in the part of the S/W which prevents the fingerprint sensor working when inside your pocket.
It may be fixed in any future updates.
Click to expand...
Click to collapse
But it works on my device, i placed my hand on screen and covering half of the screen, then placed finger on fingerprint scanner and it unlocks the phone... ?
Sent from my LenovoA3300-GV using XDA-Developers mobile app
ca_guri01 said:
But it works on my device, i placed my hand on screen and covering half of the screen, then placed finger on fingerprint scanner and it unlocks the phone... ?
Click to expand...
Click to collapse
It works on mine too after I cover and leave the proximity sensor. I wrote the same thing before :good:
Hi i am using stock rom on moto x play indian edition dual sim.
From 2-3 days sensor is not working. No automatic brightness working. No auto rotate working. Please help me
I have also check by going in test mode with *#*#2486#*#*
And it showing proximity sensor is disabled :crying:
HuzefaChalla said:
Hi i am using stock rom on moto x play indian edition dual sim.
From 2-3 days sensor is not working. No automatic brightness working. No auto rotate working. Please help me
I have also check by going in test mode with *#*#2486#*#*
And it showing proximity sensor is disabled :crying:
Click to expand...
Click to collapse
Any chance that you have a screen protector installed and it's blocking the sensor?
Yes i have a screen protector. But it doesn't cover sensor
Before 2-3 days it was just working fine even with screen protector.
And now suddenly it's not working.
Same here guyz. WIth stock 6.0.1 latest update, i think mostly all sensors are behaving erroneously. Any one knows the solution for this irritating daily problem.
Any fixes guys ? My proximity, rotation sensor stopped working suddenly today. Tried factory reset as well. Not helping. No screen protector or case! Any fixes ?
vampire36 said:
Any fixes guys ? My proximity, rotation sensor stopped working suddenly today. Tried factory reset as well. Not helping. No screen protector or case! Any fixes ?
Click to expand...
Click to collapse
Same thing happened with mine as well. It was 6 months ago. I tried almost everything possible like factory resets (multiple times), soft restarts, reboots, rooting, installing N, then again coming back to stock ROM MM 6.0.1. But nothing worked. Proximity and other sensors are dead. So be prepared....
harykishan said:
Same thing happened with mine as well. It was 6 months ago. I tried almost everything possible like factory resets (multiple times), soft restarts, reboots, rooting, installing N, then again coming back to stock ROM MM 6.0.1. But nothing worked. Proximity and other sensors are dead. So be prepared....
Click to expand...
Click to collapse
Crap thats such a pain! Now moto display doesnt work and calls have become a pain! Guess time to move to next phone
vampire36 said:
Crap thats such a pain! Now moto display doesnt work and calls have become a pain! Guess time to move to next phone
Click to expand...
Click to collapse
Looks like your phone is infected with blood cancer which is flowing into all parts of it
For me it was just with the sensors...rest of all were absolutely fine. For a company like motorola, this kind of bugs in sw are pathetic and not to have.
Finally after a long 6 months pain, and wasting lot of hours on research, I went back to my old trusted Samsung Galaxy phone. Never will own again a Moto!!!
My light sensor stopped working last evening.... Tried going back to 5.1.1, 6.0.1 and 7.1* but no avail, guessing it's a hardware failure
isene said:
My light sensor stopped working last evening.... Tried going back to 5.1.1, 6.0.1 and 7.1* but no avail, guessing it's a hardware failure
Click to expand...
Click to collapse
I broke my head for almost 6 months figuring whether this behaviour was a hw failure or sw failure. I lost my peace and lot of hours (trying to fix and figure out) with these sensor deaths on moto x play. Had lot of respect for moto. Now you can understand how i treat it. Noting solved. So my kind and wise suggestion for you would be to try all your trials to restore it - but only once!!! If they don't work at first try, they will never come alive again!!!
Few days ago i fell back to my trusted Samsung Galaxy J7 (by exchanging my moto x play with J7). Peace restored.
I will for sure get scared to go for any Moto devices. Period.
Thank me if these words of experience are helpful to you.
harykishan said:
I broke my head for almost 6 months figuring whether this behaviour was a hw failure or sw failure. I lost my peace and lot of hours (trying to fix and figure out) with these sensor deaths on moto x play. Had lot of respect for moto. Now you can understand how i treat it. Noting solved. So my kind and wise suggestion for you would be to try all your trials to restore it - but only once!!! If they don't work at first try, they will never come alive again!!!
Few days ago i fell back to my trusted Samsung Galaxy J7 (by exchanging my moto x play with J7). Peace restored.
I will for sure get scared to go for any Moto devices. Period.
Thank me if these words of experience are helpful to you.
Click to expand...
Click to collapse
The sensors are solderd to the motherboard which means to restore a faulty sensor you will have to replace the whole board.... or have the patience and skill to desolder/deflow and solder/reflow the sensors which is a prety delicate practice
isene said:
The sensors are solderd to the motherboard which means to restore a faulty sensor you will have to replace the whole board.... or have the patience and skill to desolder/deflow and solder/reflow the sensors which is a prety delicate practice
Click to expand...
Click to collapse
Agreed. I have even got that done with experts here. But the board of Moto x play is so thin like a paper!!! This makes it much more worse. So, avoid getting any hw soldering jobs on moto boards. They are not like samsung boards. I even had multiple visits to Moto service here in Bengaluru, but everytime they only suggest me to replace the complete board. Moto service is pathetic!!!
I now do have enough experience and wisdom on these matters. Please keep posted here if you still try meddling with your board and the results.
sensors off
I just buy this phone, from a woman, 70 bucks, and i noticed just now my 2 sensor r off - light and proximity - on andorid 6.0.1 .... so this is seriously ****, sensor r f..ed up after update to andorid marshamloow only? they will dont work when i downgrade to andorid 5?
I just dropped it off at my reseller within warranty.
Flashed everything back to stock, with no unlocked bootloader warnings.
So hopefully they will repair it within warranty (Netherlands) because it's a hardware failure for sure
miss5tability said:
I just buy this phone, from a woman, 70 bucks, and i noticed just now my 2 sensor r off - light and proximity - on andorid 6.0.1 .... so this is seriously ****, sensor r f..ed up after update to andorid marshamloow only? they will dont work when i downgrade to andorid 5?
Click to expand...
Click to collapse
Sorry to hear that buddy. Ya, Moto X has this tendency and it is very much inline with moto upgrades faulty sensors with Marshmallow. I even went back and reflashed to stock lollipop (and even locked back bootloader and removed the bootloader unlocked warnings), but nothing worked.
Try your luck and post it here.
For me it was sure a hardware damage!!! but not sure how software can damage hardware. I will stay away from Motos for the rest of my life. I am very happy with my Samsung Galaxy.
---------- Post added at 04:23 PM ---------- Previous post was at 04:17 PM ----------
isene said:
I just dropped it off at my reseller within warranty.
Flashed everything back to stock, with no unlocked bootloader warnings.
So hopefully they will repair it within warranty (Netherlands) because it's a hardware failure for sure
Click to expand...
Click to collapse
That sounds good and bad as well. Good part is they took your mobile to fix it.
Bad part is, here in India before even touching my mobile they asked for IMEI numbers of my mobile. They key-in these in their testing software and boom there they go. They found that my device's bootloader was unlocked and rooted. With this info they rejected to even touch my mobile.
Not sure, if you lock it back after unlocking once, will the status really be locked even in their software??? If yes, its good news again.
If no, they simply hold your device for a week or so, and return it back with the same reason.
So my suggestion is you double-check whether they replace the entire board or not. Also, keep periodically finding out the current status of the replacement.
harykishan said:
That sounds good and bad as well. Good part is they took your mobile to fix it.
Bad part is, here in India before even touching my mobile they asked for IMEI numbers of my mobile. They key-in these in their testing software and boom there they go. They found that my device's bootloader was unlocked and rooted. With this info they rejected to even touch my mobile.
Not sure, if you lock it back after unlocking once, will the status really be locked even in their software??? If yes, its good news again.
If no, they simply hold your device for a week or so, and return it back with the same reason.
So my suggestion is you double-check whether they replace the entire board or not. Also, keep periodically finding out the current status of the replacement.
Click to expand...
Click to collapse
In The Netherlands and the rest of Europe there is a law about warranty.
The manufacturer must be 100% sure the flaw is caused by unlocking and flashing custom firmware, if they can't prove this 100% they must fix the issue under waranty. <== TL;DR of the law
Source (31999L0044)
I know for sure this problem isn't caused by a unlocked bootloader because it's unlocked from the start without problems.
Oh wow.. are the sensors of all moto x play failing now ?? because mine light and proximity sensors are also not working since last few days..!!
Wonder if this is a strategy by Motorola to disable sensors after certain period of owning
LOL Jk..
Moto hardware and software both are crap. Now we all practically know why google sold it off to chinese.
harykishan said:
Moto hardware and software both are crap. Now we all practically know why google sold it off to chinese.
Click to expand...
Click to collapse
by your logic, Volvo are crap too.
Just wanted to report that my sensors are also dying/dead. A week ago my vibration motor died, and a few days ago my proximity sensor and brightness sensor died, so now my screen is stuck at maximum brightness.
Even disabling auto brightness, the screen is stuck at max brightness, so it's likely more than just the sensor that died, but also some circuiting. I can tolerate no vibration, but once I was left using my phone with max brightness all the time, I said screw it. Hurts my eyes too much, especially at night.
I bought a Moto G5 Plus to replace this one. Hopefully it survives longer.