Database Users

MT4G Turned Itself Off & Power Button Won't Work

Ok.. so this is the second time this has happened..
My phone was fully charged and for no apparent reason turned itself off. Then when I attempted to turn it back on, the power button would not do ANYTHING at all.. even after multiple presses (like 20).
I plugged the charger back into my phone, and the light wouldn't even come on indicating that it was connected to the charger.
Finally pulled the battery, put it back in, and viola - it powered up.
Then I was talking to my buddy and the same thing has happened to his MT4G. Except he never pulled that battery - but he said it took 15 minutes before the power button worked.
I think this is a BIG problem, because when I started searching the net for similar situations, I found one.. with the G2. Now that's TWO T-Mobile phones with the same problem.. Both made by HTC.. both with several Quality Control issues
Anyone else have this problem? I'm starting to think about going with a different phone now, which is crazy because I was absolutely in love with this phone... but I am not about to have a phone that decides to shut itself off and won't power up. Especially since my friend has the same problem which tells me this isn't something specific to my phone only which means potentially any device I get can have this issue.
I was deeply saddened to read the G2 has the same problem. What's going on HTC????!

Are you rooted? Overclocked? It really sounds like phone couldn't handle amount of OC (which happened to me several times). However, if it's a stock phone - hurry up and bring it back to T-mo and ask for replacement. This is not a common issue for these phones, first time I hear about it. Of course, there always will be cases of QC but, once again, this is not a common behavior.

I can say this has never happened to me so it sounds like an issue with your setup. Do you have anything modded ie overclocking is the one I'm thinking. Maybe pushing phone to hard.
Edit: sorry just realized I was in the general section.
Sent from my HTC Glacier using XDA App

borodin1 said:
Are you rooted? Overclocked? It really sounds like phone couldn't handle amount of OC (which happened to me several times). However, if it's a stock phone - hurry up and bring it back to T-mo and ask for replacement. This is not a common issue for these phones, first time I hear about it. Of course, there always will be cases of QC but, once again, this is not a common behavior.
Click to expand...
Click to collapse
No, I am not rooted. Stock running Launcher Pro Plus and Live Wallpaper.
After checking around, it appears this has been an issue for many G1, G2 and even a few Nexus Ones.
It appears the general consensus is that either the contact pins for the battery are not making firm contact when the battery shifts (supposedly on some phones the battery prongs not protruding enough, I have not checked mine yet but I intend to shortly)
I really don't want to return my phone.. my screen is the good one and my FFC is centered..

This happened to me just an hour ago. Only had the phone since friday and had this happen for the first time. Wouldn't respond at all. Everthing stock on phone.
Sent from my HTC Glacier using XDA App

Well I would return it because you chances of getting another good one are pretty good.
Sent from my HTC Glacier using XDA App

jjjackson56 said:
Well I would return it because you chances of getting another good one are pretty good.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Yeah, but what are the chances of getting one with the good screen, a centered FFC and no gaps in the metal bezel/side of the phone?
I'll wait it out and see what happens. There's always the warranty.

Same thing happened to mine. I took it back. It wouldn't charge and the power button didn't work.
I pulled the battery and it still wouldn't cut on or charge.
Phone was stock.
It magically came on by itself 5 minutes later without me touching it.
Sent from my HTC Glacier using Tapatalk

Please post questions in Q&A section.

Fascinate problem

My fascinate has started doing something strange. I can open an app and use it for a couple of minutes and the keyboard will suddenly appear then usually the app will close. Sometimes I can hit the back button and the app will stay running but usually the app will close. It does this on mainly resource hungry apps like XDA or Market though it has done it on about all of the apps. I thought I had a rom or kernel issue but I've gone all the way back to stock and it still does it. I'm beginning to think I've got a touchscreen problem but I don't know for sure. The phone is still under warranty but I want to be sure its not the way I've got something set or an app problem. It just did it on the home screen, keyboard popped up and I hit the back button and it went away. Ever heard of this?
Sent from my SCH-I500 using XDA Premium App

I have a touchscreen problem as well(I think), but please try to post questions in the Q&A section. Just sayin'

had the same problem, took it into verizon, told them I was having that issue and the missed call issue and they sent me a new phone. New phone not having any problems yet (fingers crossed)

I just ordered my second replacement due to "phantom" button presses. But mine was always mimicking the home, back, or menu key. Wouldn't even have to be touching the phone when it happened.
You may be having a similar issue. although I'm not sure how you'd get the keyboard from the home screen unless your cursor is in google search our something.
Anyway, I've read of similar issues on fascinate, charge, and original droid. All required new hardware. Most commonly blamed on 3rd party chargers and possibly buggy charging code. Ends up damaging the touchscreen over time.
Sent from my SCH-I500 using XDA App

Interesting about chargers. I sometimes use a non-samsung charger that came with an LG phone. I'll stop using it just in case. Mine also will act up without me even touching the phone. I just got a replacement in the last 10 minutes and will see how things go. Thanks for the replies.

I have phantom button presses, too, but I've ALWAYS used my stock charger. I did notice that removing my otter box case helped cut back on
It
Sent from my SCH-I500 using XDA Premium App

Toddw said:
Interesting about chargers. I sometimes use a non-samsung charger that came with an LG phone. I'll stop using it just in case. Mine also will act up without me even touching the phone. I just got a replacement in the last 10 minutes and will see how things go. Thanks for the replies.
Click to expand...
Click to collapse
It took me forever to figure out why i could not get odin to detect my phone or why my phone would never show up as being USB connected. I was using an LG USB charging cable. I bought a new microUSB cable and it worked like a charm. I swear those LG cables are about as reliable as their phones (see LG Voyager)

Screen flickering problem

Temp fix on post 7
Hey, I've owned my phone for
about 6 months. It has been fine till about a week ago when I flashed a miui rom (Mintberry). At first, it was just occasional flickering, everyday or two for a few seconds, but now it's turned into a fair bit more.
If I don't use my phone heavily for about 3 hours, and go back to the phone, the screen has turned completely grey. When this happens, no matter what state my phone is in the screen flickers. It generally begins flickering very fast then after 5 seconds the screen is completely grey (even once rebooted).
I have dropped my phone a few times like everyone does, nothing severe or even close though. I didn't drop it then have it instantly happen.
I have since tried a few things...
Changed pixel density in rom toolbox (works once rebooted, but only till I stop using)
Changed from miui to ICS (no difference, but took an hour for it to start)
Am I looking at buying a new screen?
Edit: tried another battery, no success (didn't expect much)
Sent from my GT-I9000 using xda premium

Bump.
Sent from my GT-I9000 using xda premium

I had similar issue with my phone. I do not think it has anything to do with software.. but yours is far worse thn mine.. I only had minor flickering which could only be seen sometimes and you really need to notice it with black or white background.. I tired diffrent roms it was on all of them.. I switched back to original rom.. and then got my screen replaced underwarranty... working fine since then..

OK thanks, ill give them a call today.
Sent from my GT-I9000 using xda premium

Had mine flickering in the same fashion. Out of warranty. Took it to a repair place and apparently it was just the screen connection was loose - thats what they told me anyway - $80 later everything worked again - probably ripped me off but im not a hardware tech so didnt want to screw with it myself

I'll have a look at a disassemble guide today, see if I can fix the cable. Thanks man, generally screen flickering is from a loose cable.
Sent from my GT-I9000 using xda premium

Well today I found a fix...
I accidently left my phone in the car when it was pretty hot. Seemed fine when i used it for a few minutes so i assumed it was water damage and decided to take the battery out and leave it for a while.
Came back to the phone after i had done the shopping to see if it was still working. Nope... It was noticably colder though as the car was now in the shade.
I ended up getting a heat bag and wrapping it around the phone. The screen almost immediately started working and the screen was perfect.
Sent from my GT-I9000 using xda premium

[Q] Touchscreen Unresponsive after reboot menu

My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you

Broken flat cable from digitizer to mainboard.I had the same problem.

Was it expensive to fix? Or did you fix it yourself? Did you replace the cable, digitizer or just the cable? And thanks for the help
Sent from my HD2 using xda premium

mvinceti said:
Broken flat cable from digitizer to mainboard.I had the same problem.
Click to expand...
Click to collapse
I think you mean broken flex cable from digitizer to lcd...

e334 said:
I think you mean broken flex cable from digitizer to lcd...
Click to expand...
Click to collapse
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!

I have noticed that after it boots it will let me select an option from the the phone option menu but only when it is fresh of a boot, once the phone settles after a minute or two it's when the problem starts
For the meantime I'm using Quick Boot app from the market since that is the only thing it affects. I will check for prices to replace digitizer. I have seen the digitizers alone on Ebay going got around 10 bucks but I'm scared of the installation lol. I'm going to check the phone repair shop and check how they charge. If it's too much I'll just live with it since the Quick Boot app is working fine.
Thanks for the help guys, I really appreciate it and hopefully it can help somebody else with the exact problem
Sent from my HD2 using xda premium

Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium

mexicandroid said:
My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you
Click to expand...
Click to collapse
Me too
bib*oops said:
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!
Click to expand...
Click to collapse
that's what I'm getting
mexicandroid said:
Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium
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Click to collapse
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk

elesbb said:
Me too
that's what I'm getting
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk
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Click to collapse
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium

mexicandroid said:
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium
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Click to collapse
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk

elesbb said:
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk
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Click to collapse
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium

mexicandroid said:
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk

elesbb said:
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk
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Click to collapse
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium

mexicandroid said:
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
No luck??? lol look my friend i am your luck

elesbb said:
No luck??? lol look my friend i am your luck
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Click to collapse
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium

mexicandroid said:
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium
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Click to collapse
Lol. what cover are you talking about? i just followed the one video and blew compressed air through ever little nook and crany. It didnt fix it completely as im not too worried about it since my digitizer is shattered. So i'll be more worried about it once i get a new digitizer. But just follow one of the videos on youtube, they take the thing apart all the way down to individual parts.

Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.

elesbb said:
Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.
Click to expand...
Click to collapse
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA

mexicandroid said:
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.

elesbb said:
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.
Click to expand...
Click to collapse
My wife has the sg2 but won't let me touch it. There nice but I want a phone with a quad core processor like the HTC one, that's what I'm waiting for
Sent from my SGH-T959 using XDA

touch screen problems?

I have a small line on my screen that is unresponsive. It goes straight across the top of the screen exactly where the install button is in the play store (about 1" from top of screen at roughly 1/4" thick). Its in a pretty awkward spot and causes a lot of problems. For some reason it has also disabled the tap to wake feature of my phone.
I installed the "Touch Test" app which shows that my entire touch screen is working. However it shows the phone recognizing 2 pointers (touches) being active whenever I touch that area of my screen. I've been having this problem for 2 or 3 months now and all of a sudden today on my lunch break it went away. I was able to tap to wake the screen (worked perfectly the 20 or so times I attempted it), I was also able to hit the install button in the play store and life was great... Or so I thought. A few hours later on my next break my phone went back to annoying piece of junk that I completely dislike using.
Now I dont know exactly when this started happening. I did notice it sometime soon after the 4.4 update, and flashing a custom rom/kernel has made no improvement. Anyone got any ideas? I loved this phone before this started, and my phone is so frustrating now that I completely disrespect the thing and have scratched the crap out of the screen. I'm really hoping this can be fixed so I can go on with enjoying whatever life I have left with the g2, if not I'll probably just abuse it until it breaks then switch over to a water proof z2 or something along those lines... Phone was very well taken care of before the problem started, wasnt dropped or exposed to water (other then using outside in the rain for a few min at a time)

mikeinaus said:
I have a small line on my screen that is unresponsive. It goes straight across the top of the screen exactly where the install button is in the play store (about 1" from top of screen at roughly 1/4" thick). Its in a pretty awkward spot and causes a lot of problems. For some reason it has also disabled the tap to wake feature of my phone.
I installed the "Touch Test" app which shows that my entire touch screen is working. However it shows the phone recognizing 2 pointers (touches) being active whenever I touch that area of my screen. I've been having this problem for 2 or 3 months now and all of a sudden today on my lunch break it went away. I was able to tap to wake the screen (worked perfectly the 20 or so times I attempted it), I was also able to hit the install button in the play store and life was great... Or so I thought. A few hours later on my next break my phone went back to annoying piece of junk that I completely dislike using.
Now I dont know exactly when this started happening. I did notice it sometime soon after the 4.4 update, and flashing a custom rom/kernel has made no improvement. Anyone got any ideas? I loved this phone before this started, and my phone is so frustrating now that I completely disrespect the thing and have scratched the crap out of the screen. I'm really hoping this can be fixed so I can go on with enjoying whatever life I have left with the g2, if not I'll probably just abuse it until it breaks then switch over to a water proof z2 or something along those lines... Phone was very well taken care of before the problem started, wasnt dropped or exposed to water (other then using outside in the rain for a few min at a time)
Click to expand...
Click to collapse
I have this problem too, any fixes?

Well I am in shock as to how we all have the same exact problem.
I first thought it was hardware failure on the screen itself and was pretty bummed. But now I see people have the exact same unresponsive touch screen in the exact same spot as mine? What ROM/Kernel are are you guys running? I am running what is in my sig and had not noticed it before until a couple of days ago. Coupled with the unresponsiveness, my Knock on does not work and the phone becomes mildly warm faster than usual. I think it might be a kernel software issue.

Ugh... I was hoping this wouldn't turn in to this big of a problem. I've got the same thing here, VS980 after flashing a Cloudy ROM.
I took over a thread here recently http://forum.xda-developers.com/showthread.php?p=52858791 , but I'll post here again anyways. I wonder if it's the same spot with you guys too. It's right where the install button is on the Play Store, right? For a few hours after it started it went back to normal, then messed up again permanently.
TOT'ing back to 12B didn't help, so I got a replacement device from Verizon. I've yet to send back my old one because I'm worried about the unrooted flag in the bootloader and settings.
I don't have enough posts yet to be able to do this, but can someone alert a dev about this? Particularly in the thread of whatever ROM it was that you last used? A lot of people in the last thread said it came from Cloudy, and I figured it might make sense as Knock Code was supposed to be a feature on there even though the VS980 source wasn't out. Then again I probably have no idea what I'm talking about, but I'd love to hear from someone who does.

I dont think my blacked out area is quite as thick as yours but yes its in the exact same place. To confuse things even more my phone just started working properly again (for how long is another story). Its very odd that It hasnt worked once in 2 months or so and now twice in 2 days its started working.
As a side note I'm pretty sure I started having this problem immediately or very shortly after the OTA kitkat update. I'm now running cloudypro II 2.0 with 3.4.0 kernel, which as i said before didnt fix the problem in the 1 month ive been using this rom.
I originally thought it may have been a software issue, but for it to randomly start/stop working all of a sudden after so long of no function (with no software being added or changed) I'm thinking its more likely a hardware problem? When I fly home on Monday I'm going to try opening up the phone and cleaning the contacts to the from the touchscreen to the mainboard.
If it is software related it may have something to do with air plane mode. I get almost no signal where I'm working at the moment and the constant searching for signal kills my battery pretty fast so I've started using air plane mode the past few days. Thats the only thing out of the ordinary that i've done software wise.

Having the same issue!!
Has anyone found a solution ?
Please reply.

hashir1296 said:
Has anyone found a solution ?
Please reply.
Click to expand...
Click to collapse
Yes, we've sent it to LG for repairs and they were able to fix it easily.

Sfkn, was your phone rooted when you sent it to them? I'm having the same issue, and it either started happening today, or I just noticed it today, but it's bugging the crap out of me. I'm running stock kk, rooted with twrp and on the cloudyfa kernel.
Sent from my LG-D801 using XDA Free mobile app

Had the same today but at the middle of the screen, I pressed on the corners and around the screen pretty hard and it is back to normal(for now).
Hope it wont come back.
You can unroot the device by flashing original rom with LG flash tool.

THISISINSANE said:
Sfkn, was your phone rooted when you sent it to them? I'm having the same issue, and it either started happening today, or I just noticed it today, but it's bugging the crap out of me. I'm running stock kk, rooted with twrp and on the cloudyfa kernel.
Sent from my LG-D801 using XDA Free mobile app
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Click to collapse
No, I am completely stock.

Yeah I used the LG mobile support tool and that unrooted it. Now I'm just waiting for my replacement phone to arrive.
Sent from my LG-D801 using XDA Free mobile app

THISISINSANE said:
Yeah I used the LG mobile support tool and that unrooted it. Now I'm just waiting for my replacement phone to arrive.
Sent from my LG-D801 using XDA Free mobile app
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You claimed insurance rather than with LG repair?

Sfkn2 said:
You claimed insurance rather than with LG repair?
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Click to collapse
I went with T-Mobile's warranty replacement. I already sold my backup phone so I couldn't send the phone to LG for repairs and still have a phone
Sent from my LG-D801 using XDA Free mobile app