Problems answering phonecalls - Desire HD General

Hi Guys,
I have my Desire HD since launch, but im experiencing some problems answering phone calls occasionally.
It happens when i take the phone out of my pocket... i either:
can not swipe down
keeps telling me the screen is locked. and i can not pull the bar down.
or when i try to pull the bar down to pick up, the whole screen moves down. but the cal isn't answered.
any1 else having these problems ?

Bartkevin said:
when i try to pull the bar down to pick up, the whole screen moves down. but the cal isn't answered.
Click to expand...
Click to collapse
I believe I had this issue 2 times.... But not often tho.

this happened to me once when pulling out the phone out of my pocket to answer a call. I thought it was a one time glitch...
Sent from my Desire HD using XDA App

use the phone alot, and had this about 6 times already :S

anewhope said:
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
Click to expand...
Click to collapse
nope, mine does not have that. Hope that yours is OK

Related

problem while talking on the phone

Does anyone have an issue with your cheek pushing buttons while you are on the phone? I am running liberated_aria and whenever i am on the phone, my screen does not shut off like other phones and I end up either hanging up on people or moving widgets and even adding widgets..
has anyone else noticed this? is there a fix for it?
Its happened to me once on an Aosp rom. Haven't had any problems after that though.
Sent from my HTC Liberty using XDA App
I haven't had any problems. The proximity sensor is on the top right of the phone, where the AT&T logo is. Try making a call, to voicemail or something, and then waving your finger over the sensor. Does it ever turn the display off? Could be a software bug I suppose, or just a faulty sensor.
if you use your left hand/ear its pretty easy to dodge the sensor, unfortunately.
I tried a call using my right hand and I dont have that problem. Only the left.. I guess Ill have to start making all my calls right handed.
It figures...
Us southpaws always get the short end of the stick. FWIW, I almost always hold my phone(s) left handed, and only rarely seem to have this problem. ( It might just be that I have a huge head, and big ears. )
Im a righty and sometimes when making calls i get a haptic vibration from my face touching the nav buttons i think, nothing happens though.
My girlfreind is having the same issues with her handset.
We found her an Aria about 2 weeks ago at Best Buy Mobile for $1. They are running some great special for non-iphone handsets. The Aria was giving her problems and we ended up exchanging it. The 2nd Aria also has the same issue. While on the phone, her cheek will press random buttons and even hang up. Sometimes she just feels vibration, sometimes its a number pad press, and sometimes she just hangs up all of a sudden.
It seems to be some sort of sensor issue. Does anyone have some insight as to how to fix it? It's kinda of a big deal if the phone function is impaired by having to hold it away from your face.
Thanks!
NomeUF said:
My girlfreind is having the same issues with her handset.
We found her an Aria about 2 weeks ago at Best Buy Mobile for $1. They are running some great special for non-iphone handsets. The Aria was giving her problems and we ended up exchanging it. The 2nd Aria also has the same issue. While on the phone, her cheek will press random buttons and even hang up. Sometimes she just feels vibration, sometimes its a number pad press, and sometimes she just hangs up all of a sudden.
It seems to be some sort of sensor issue. Does anyone have some insight as to how to fix it? It's kinda of a big deal if the phone function is impaired by having to hold it away from your face.
Thanks!
Click to expand...
Click to collapse
Other then making sure her head is covering the sensor, she canlock the phone in mid call and it should stop her phone from registering her cheek while on a call
Sent from my Behold II using XDA App
ryan92084 said:
if you use your left hand/ear its pretty easy to dodge the sensor, unfortunately.
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Click to collapse
Huh. I'm a righty, but I talk left hand / left ear, and I never have any problems. Do you tilt the phone in some strange way?
Sent from my HTC Liberty using XDA App
psychoace said:
Other then making sure her head is covering the sensor, she canlock the phone in mid call and it should stop her phone from registering her cheek while on a call
Sent from my Behold II using XDA App
Click to expand...
Click to collapse
Thats a good idea. Thanks.
This issue is really pissing me off. I love this phone a lot but the proximity sensor is not working as it should, atleast with my head shape.
Seems almost in every other call I make/receive my cheek contacts the screen and pushes something because the proximity sensor is not detecting me head.
I've tried locking the phone with the button on top of the phone but that does not work, it's only temporary until the proximity kicks back in.
And, the funny thing is, when I try to "test" it out or replicate the situation I can never seem to do it again! It always happens unexpectedly.
I'm in the same boat with this too, but it's a hit or miss thing and really could be much worse.
Sent from my HTC Liberty using XDA App
i can't say i've ever run into this specific problem. i've actually been impressed with how well the sensor has been working.
i would agree with the previous poster who suggested to lock the screen once the call is active. make your call then tap the power button to lock the screen and that should help you avoid the issue.
mattbollenbach said:
i can't say i've ever run into this specific problem. i've actually been impressed with how well the sensor has been working.
i would agree with the previous poster who suggested to lock the screen once the call is active. make your call then tap the power button to lock the screen and that should help you avoid the issue.
Click to expand...
Click to collapse
This doesn't work unfortunately.
Sent by Aria

Touch Screen Unrsponsive after pocket time

My touch screen is unresponsive after I pull my streak out of my pocket.
After a minute or so it start working again.
When I first received it I did not have this issue.
I have flashed DJ_Steve's rom.
Has anyone else had this issue?
Should I send it back to Dell?
just saw your post after posted my one.
http://forum.xda-developers.com/showthread.php?t=876931
did u try in landscape mode?
So when I pull my streak out of my pocket it is on the lock screen, which for me is always landscape.
And with the screen unresponsive I can't unlock it.
To add a little more detail, sometimes the screen is only partly unresponsive. e.g. I can sometimes partly move the sound drag button, or the unlock button, but not fully.
I have had this issue after flashing 1.4.6, my streak is in landscape. I used dell 1.6 before that with no issue.
I have been using no lock off the market, when at home to by pass the problem, however the screen can still be unresponsive but only parts of it, for example one row of apps on the home screen can be pressed but others cannot.
Nigel
nigel p said:
I have had this issue after flashing 1.4.6, my streak is in landscape. I used dell 1.6 before that with no issue.
I have been using no lock off the market, when at home to by pass the problem, however the screen can still be unresponsive but only parts of it, for example one row of apps on the home screen can be pressed but others cannot.
Nigel
Click to expand...
Click to collapse
Have you guys tried to do a screen calibration that worked for my streak 2.2 Dell bug fix version
It's not just you guys, I have this problem as well. I miss atleast 5 calls a day because I can't get it to slide to answer the phone call. As far as the home screen from pulling out of the pocket, I have found the pattern unlock to work the best with no problems. If I get a phone call, I try pressing the go back button on the capacitive screen and turn it to landscape and it seems to work. A pain...but I guess running a custom ROM has to come with a little sacrifice. I'll live though.
Doing the screen recalabrate worked.
That so does not make scene but it appears to have fixed my problem.
Thanks
No prob man
Sent from my Dell Streak using XDA App
stevenlong said:
Doing the screen recalabrate worked.
That so does not make scene but it appears to have fixed my problem.
Thanks
Click to expand...
Click to collapse
It fixed mine for about a day but it has started doing it again. :-(
nigel p said:
It fixed mine for about a day but it has started doing it again. :-(
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Click to collapse
I have found that doing a long press on the power button to bring up the power of menu, then going back to home screen makes it all responsive again. Not a fix but lets me unlock with out having to wait for a minute or so.
I've had a similar problem before too when I first got the streak! Try keeping it in your pocket facing out and away from your leg instead of toward...
Also - maybe the type of material a person wears might affect it. I noticed this problem occurred more in my jeans facing my leg than in my suit pants facing out.
Mine's been doing this since I went to 2.2
Evidently the update made the screen more temperature sensitive or less, depends on how you look at it. I noticed that if I had the phone in my pocket facing my body, it was unresponsive until the screen cooled. Then it responded again. If I put my phone in pocket facing away from body, no issues. I also noticed it was unresponsive after I was on the phone talking ( the heat from my cheek?).
Have not found a resolution to this other than to keep the screen "cool" at all times so it would respond to the warmth of my fingers.
Just another bug in the 2.2 update it seems, so until Dell does something about it, Punk'd by Dell.
kohiiou said:
I've had a similar problem before too when I first got the streak! Try keeping it in your pocket facing out and away from your leg instead of toward...
Also - maybe the type of material a person wears might affect it. I noticed this problem occurred more in my jeans facing my leg than in my suit pants facing out.
Click to expand...
Click to collapse
+1. I started putting it in my pocket screen out a few days ago (whether jeans pocket or inside jacket pocket), and it hasn't happened once since. When I do forget and put it in my pocket facing in, it's a 50/50 chance it will happen.
It seems as though constant contact with skin (through a thin layer of cloth) desensitizes the capacitive screen somehow, even (or only?) when the screen is off. Strange that the issue never occurred on Donut. (I'm on DJ Steve's Froyo 1.5.1 now.)
I hadn't thought about temperature as a possibility, and I doubt that's all there is to it. Anyone live in an extremely warm climate who has had trouble with screen sensitivity in other circumstances?
+2
This can be greatly reduced by the way you carry it in your pocket... I'd much rather have it facing inward - but then the sticky unlock acts up. Facing outward it rarely happens.
I don't think anyone noticed this on donut because you only had to press the menu key to unlock... not use the screen. Question is, was this happening on 2.1?
Kohawk09 said:
+2
This can be greatly reduced by the way you carry it in your pocket... I'd much rather have it facing inward - but then the sticky unlock acts up. Facing outward it rarely happens.
I don't think anyone noticed this on donut because you only had to press the menu key to unlock... not use the screen. Question is, was this happening on 2.1?
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Click to collapse
I will try that for a few days, I had noticed that it did not happen if left the phone on the side or on my desk all day.
Nigel
Kohawk09 said:
I don't think anyone noticed this on donut because you only had to press the menu key to unlock... not use the screen. Question is, was this happening on 2.1?
Click to expand...
Click to collapse
I always used a pattern unlock on Donut, not the Menu key, and this never once happened in over a month of daily use. Day one after installing Froyo I had to stop using the pattern unlock because it was driving me nuts trying to unlock the thing after taking it out of my pocket. Of course, any unlock I tried was impossible with this issue, and the only thing that really worked was just waiting for it to start working again.
No idea about 2.1, I only had it installed for about an hour.
i solved putting the streak in pockets with the screen towards the ouside of the pocket, and not facing the leg
+1million to all of this.
This was driving me nuts, thought I was the only one, exchanged the streak once already because of it.
Just had my coworker the cubicle across from mine try putting his streak in his pocket for 15 minutes, pulled it out, SHAZAM, touch screen didnt work for a few minutes.
Verified here on 3 streaks. 1 on 1.6 and 2 on 2.2 all have the same issue. 1.6 unlocks, but then nothing works until you mess with the facebook app, or another scrolling app, then everything works again.
did anyone happen to report this to dell? I think we might start to have a case here.
Another one with this problem. Noticed it yesterday. Screen facing in. Will try to face outwards next time in a warm building with carrying in pocket.
Same thing here though. Cant move the unlock but can slide the sound just a little bit. Funny ****

Proximity sensor delay after a call

Hi guys just wondering if you noticed this strange behaviour.
I noticed a quite frustrating delay after a call when i take the phone away from my ear, it takes 2-3 sec for the screen to turn back on.
Has anybody experienced the same?
Do you know if there is a solution for this?
Sent from my GT-I9100 using XDA App
yes, think its normal. looks like the same delay when pushing power button for screen on.
sent from my SGSII via T*patalk
Thank you.
That seems strange as it is something really basic that you expect to work in a phone of this price range. Moreover it's something you come across quite often.
Do you know if the latest firmware improves this?
Sent from my GT-I9100 using XDA App
i am on ke7, so no.
sent from my SGSII via T*patalk
Cuz80 said:
Thank you.
That seems strange as it is something really basic that you expect to work in a phone of this price range. Moreover it's something you come across quite often.
Do you know if the latest firmware improves this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
You can just turn off the sensor in the call app, if you want your screen to be available just after a call.. I don't see the problem.. but my delay is also just around a second or so.
mljjlm said:
You can just turn off the sensor in the call app, if you want your screen to be available just after a call.. I don't see the problem.. but my delay is also just around a second or so.
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Click to collapse
But if I do that i will drain battery unnecessarily. I don't know you guys but I find it really annoying having to wait 2sec after a call for the screen to wake up. I want to be able to hang up immediately i think I'm not asking something ridiculous.
Sent from my GT-I9100 using XDA App
you can also set the power button to terminate the call and you will not have to wait for the screen to turn on...
Reading the data from an analogue sensor (such as the proximity one) is always tricky... You need time to level out the values coming back from it, then determine that, over a period of time, the distance is suitable to enable the screen.
Only then can it be turned on etc
dfi2k5 said:
you can also set the power button to terminate the call and you will not have to wait for the screen to turn on...
Click to expand...
Click to collapse
How do you go about doing this? Can it be changed in the setting sor does it require a separate App?
xiga said:
How do you go about doing this? Can it be changed in the setting sor does it require a separate App?
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Click to collapse
Pls go to settings then call then calls answering ending and tick power key ends calls
Yes i find this very annoying too!
Especially when on a call center, press 2 (wait for screen) then press 4 (wait for screen) you get the idea
this is actually the only problem i have with the SGS2 since ke7
Sent from my GT-P1000 using XDA App
pulser_g2 said:
Reading the data from an analogue sensor (such as the proximity one) is always tricky... You need time to level out the values coming back from it, then determine that, over a period of time, the distance is suitable to enable the screen.
Only then can it be turned on etc
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Click to collapse
sgs 1 managed it fine though?....or am i missing something
Yeh my i8000 had no delay with the proximity censor.
But the screen delay seems to be everywhere. Turning on from sleep, time to adjust to ambient light and obviously the proximity sensor after pulling it away from your face.
Its not a major drama for me but I agree that it would be good to not have the delay.
I just noticed that when I use Skype the sensor works really well, meaning there is almost no lag.
I'm confused..
Sent from my GT-I9100 using XDA App
Yes! Very annoying.
Yep! I was commenting on this the other day. To be honest, I make and receive very few calls from my phone but when i do, I feel the rage rising inside me everytime because of the sensor delay.
It's the small things that annoy you the most.
As mentioned, you can opt to have the power button hang up the phone. It also does not turn the screen off, so you can continue working on the phone.
This is actually under accessibility settings, not call settings.
Menu -> Settings -> Accessibility -> Cancel the prompt -> Tick 'The power key ends calls'.
I also find the lag on waking up very annoying. Even once the screen has woken up, it takes a second for the touch input to be recognised so the pattern unlock only registers my last two or three inputs depending on how quickly I start swiping. I have to enter the pattern again. Very annoying.
pulser_g2 said:
Reading the data from an analogue sensor (such as the proximity one) is always tricky... You need time to level out the values coming back from it, then determine that, over a period of time, the distance is suitable to enable the screen.
Only then can it be turned on etc
Click to expand...
Click to collapse
I also have this problem, although I'd estimate it only takes about 1-1.5 seconds for the screen to come on.
I do however not think that this is a sensor problem, but rather a software problem.
Type *#0*# in the dialer, and press Sensor.
The phone will now vibrate once you trigger the proximity sensor. And it seems to be very fast and responsive here.
i have the problem using Skype...when i start a call it turns automatically the screen off ! i need then to push on home button to get out of skype...very ennoying...
last time i made an order online, my bank sent me a code by phone and following the instruction, the voice asked me to push the number i hear...i simply could not !! the screen was completely off ! and i could not succefully purchase online, my order was cancelled !.....due to this problem of screen..i think it is seriously ennoying and must be fixed in an update firm or something .
Agreed, this is a very annoying and unnecessary delay. Especially coming from an iPhone, where the screen turns on instantaneously when removed from the ear.
Hoping for a fix.
im ready to pay to get this fixed

slide to answer not work

Hey guys I have been experiencing issues when I receive calls. I try to slide to answer and it doesn't recognize my finger the first few times which has caused me to miss calls. It is like it is hung up and takes time to recognize finger detection. My family and neighbor have both complained about this. What gives? Should I report these issues to Samsung? Anyone else having this problem? So many glitches south this phone.
Yeah I have this issue as well. Haven't found a fix other than change to pressing home button to answer.
Sent from my SM-G900F using XDA Free mobile app
toadsurfer said:
Yeah I have this issue as well. Haven't found a fix other than change to pressing home button to answer.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Sliding with my thumb finger to answer does not work
Sliding with my index finger works.
Looks like the touch screen sensibility depends on which finger you use to slide.
toadsurfer said:
Yeah I have this issue as well. Haven't found a fix other than change to pressing home button to answer.
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Click to collapse
I've found that if you rest your finger on the green circle for about a half second before you slide, it will work every time.
OdieHD said:
I've found that if you rest your finger on the green circle for about a half second before you slide, it will work every time.
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Click to collapse
+1. Samsung seemed to have changed the way you answer your calls. Was a bit frustrating at first, but am used to it now.
Sent from my SM-G900F using Tapatalk

[Q] Ghost notification sound

Hello!
I recently picked up the Moto X PLAY. Have no real complaints about it other than the fact that I'll randomly hear it make the notification sound, yet there's no notification and the screen doesn't turn on (not even the wake screen). The phone will randomly wake itself to the wake screen as well while sitting on my desk or in the car.
Is anyone else having these ghost sound issues? At first I thought it was my e-mail client, but I've ruled it out. I've looked over the Help forums and didn't find anything that seemed related to my issue.
Thanks in advance
I've had this happen on multiple devices, with multiple different ROMs. It's a very strange bug, but I don't think it's just an X Play issue.
The phone is sensitive. In car it will wake due to motion thinking its being picked up. On your desk I can only imagine maybe your desk gets knocked or rocks a little?
Sent from my XT1562 using Tapatalk
ephumuris said:
The phone is sensitive. In car it will wake due to motion thinking its being picked up. On your desk I can only imagine maybe your desk gets knocked or rocks a little?
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
If they are talking about the same thing I am, it's not about the screen waking. It's the device actually playing a notification sound to alert you you've got something to check, and when you do, there is nothing there.

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