So i have had my phone for the past 9 days and love it, never really played too many games or anything but a couple of days i noticed that when I watched a movie, exiting would keep the home screen horizontal and it wouldn't flip back to vertical.
didn't really think anything of it until last night when it did it again and then I installed a game also that uses the movement of the phone, however the dude would just fly straight and wouldn't go up, down, or in any direction. then ran into a bridge and kept bumping into it.
So i downloaded a leveler program and even that stays centered. can't find anything to try to calibrate it.
I have the orientation check marked under display settings and even unchecked it and checked it again trying both but no go.
called tech support but they couldn't figure it out.
I have my phone rooted, and i did freeze a few basic programs but nothing related to the display.
is this most likely hardware related? the motion sensing isn't working at all for the phone, movements don't do anything.
probably going to go exchange it tomorrow at verizon. just wondering if something software related might have messed it up.
Related
Ok, so over the course of time I have owned my phone I think I may have found one of the reasons for the phone to go out of calibration in terms of touch accuracy but I just want to make sure its not just my phone doing it.
What I have noticed is that if I hold my phone at an awkward angle for a few minutes (typically 5ish minutes) the calibration will go out of whack. This notoriously happens when I have my phone in navigation mode and just laying on my lap (landscape mode). Today I was driving and I got a text mid way to where I was going so I picked the phone up to hit the talk-to-text button (which is really nice for texting while driving by the way) and it was out of calibration, could not hit the button to save my life. Similar has happened when I held the phone at an awkward angle while watching a movie laying in bed. So I would like to see if anyone gets similar results holding the phone at an awkward angle for a few minutes, I would say give it 5-10 minutes for an accurate result. Try doing things like holding it literally upside down while its in landscape mode and then switching it back to portrait and type on the small keyboard again. I would go into a program of some sort that you can test touching all areas of the screen with.
Now, it seems like before the OTA update, I would have to reset the phone and sometimes that wouldnt work still. However now (and I have tested multiple times with consistent results) that if you lock the phone and then unlock it, the calibration seems to be adjusted again.
Let me know your results.
**For the record, I have had a very positive experience with this phone since I purchased it but I have been able to replicate the "touch screen issue" many a times and would just like to get to the bottom of the issue if all else to just avoid it or tell others how to avoid it happening to them because it is quite annoying.
it sounds like a software hiccup i would hope it would be getting patched sometime..... but as of now i dont know of anyone that's got a fix for it. i have the problem from time to time but i just lock and unlock and its fine, kind of annoying but not something that makes me want to throw it out the window or anything.
Judging from the behavior, I'll place my bets on it being a software issue rather than hardware. There seems to be some hiccups between the accelerometer and the screen getting confused about angles/tilting.
didnt happen to me before upgrade. Its happened a couple of times since.
My phone had been on charge and I had changed to setting to disable it from sleeping while on charge. I had turned the screen off but it must have woke up I went to use it and couldnt hit any keys.
I thought it may be something to do with it being awake for a long time - but it could be coincidence.
I can confirm that putting the phone to sleep and waking it fixes the problem
I have the same issue. No problem before OTA and described problem after that. Grrr.
Mmm, I experienced the problem both before and after the OTA, so I dunno.
Good to know that you can just sleep the phone and then wake it back up to fix the issue now. You used to have to reboot.
I have not had the issue at all since removing live wallpapers. Maybe just a coincidence.
Do people using custom ROMS have these issues?
Ok, so there are similar results out there then and sounds like 100% confirmed just locking and relocking recalibrates the phone back into proper order, no more full reboot is needed.
For the record, I am not using a live wall paper, I have not rooted or installed any themes or anything so my phone is all stock besides the OTA update. Also, as someone else stated that you used to have to restart your phone before the update and I experienced the same thing but again now I only have to lock and unlock the phone for it to recalibrate.
Grainysand you and I seem to have had similar "issues" if you even want to call them that with before and after the OTA and I share your view that there is an issue between the accelerometer and the software recognition.
It's definitely the accelerometer. For the record, I've never had to either reboot or relock/unlock the screen to fix this. I hold the phone upright and it corrects itself, though sometimes it recurs.
I've noticed this a few times after the ota, but just turned it off/on to fix.
galaxys said:
I've noticed this a few times after the ota, but just turned it off/on to fix.
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Same here. Usually when in landscape mode and the device is tipped at a 45 degree angle. I've also seen the N1 (when using the browser in landscape) scroll the page back and forth very quickly (about 1/4"). When this happen the device seems to get 'stuck' in landscape mode even when I flip it back to portrait.
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
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now that I think about it, I must say that most of the time I see this happening it has been on the charger... will test later though, i doubt this would effect the issue
I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.
htcmagic said:
I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.
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no its not the live wall papers... I have tested both with and without live wall papers and I can produce identical results as far as loss of calibration
Not sure if its the same problem but when playing games sometimes, the isnput locks up sometimes when in landscape mode. However rotating the phone between landscape & portrait mode seems to fix the problem, might help for this too.
Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
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same here.
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
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this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
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You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.
Once in a while my screen will go completely BLACK outta nowhere... NOTHING I do brings screen back on or does ANYTHING at all UNTIL about 30-60 seconds it suddenly comes back on..
**Here is the curious part.. When screen comes back it is ALWAYS in CAMERA mode! weird right? I'm thinking maybe a virus though have found none...
My ONLY other guess is that it may be related to app LASTPASS as im running it at time AND it has a screenlock function after idle timer...
The part with camera showing up on return is quite disturbing though, although maybe thats a result of me pressing every button possible during blackout??
Any clues or similar experiences? It used to occur daily.. Now just once a week.. Every virus spyware scan came clean.. Tho since phone is NOT rooted im skeptical how accurate these virus/trojan screeners can be without system access?
Phone has never been out of my possession & utilize screenlock since day 1...
??
Hi all,
I've gotten this weird issue where my touch screen would freeze momentarily and randomly whenever I play some games (i.e. Scribblenauts Unlimited, NFS No Limits, GTASA, and Dead Trigger 2). While unlocking and waking up the phone would fix this issue immediately, I find these freezes to be extremely annoying. Interestingly, Animal Crossing: Pocket Camp seems to be free from this issue. In addition, I've never experienced it outside of games.
Initially, I did suspect heat to be behind it, but then I found out that those freezes also happen whenever I just boot up those games (and therefore the phone is yet to heat up). Anyone has any idea on what's going on here? I really hope it's not some kind of funky HW defect.
OK, here's an update: I'm quite positive that this is a software issue. Just had the freeze again but I could access notification shade. The shade worked and I tried to open up setting menu, and it worked. Now, the touchscreen worked flawlessly in setting and the subsequent home menu... and when I went back to the game, it froze again.
And I think this one's also relevant: a user over at reddit said that their screen would also freeze whenever they touch the phone's back while playing. Well, I happen to not touch the PH-1's back whenever I'm playing Pocket Camp thanks to its portrait orientation...
Ken_Thang said:
OK, here's an update: I'm quite positive that this is a software issue. Just had the freeze again but I could access notification shade. The shade worked and I tried to open up setting menu, and it worked. Now, the touchscreen worked flawlessly in setting and the subsequent home menu... and when I went back to the game, it froze again.
And I think this one's also relevant: a user over at reddit said that their screen would also freeze whenever they touch the phone's back while playing. Well, I happen to not touch the PH-1's back whenever I'm playing Pocket Camp thanks to its portrait orientation...
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Interesting.. i have never had it freeze but have had the phone in a case since day 1 with a screen protector..
Sent from my PH-1 using Tapatalk
There was a time that I had an issue regarding ghost touches.
This happened (or it happens only) when i ride the bus and it is bumpy. Then suddenly while using it, i will register ghost touches and some random selection like i had controller it. And randomly tap on my screen. I have no extra phone that time and i was unable to record it but hopefully it makes sense.
These happened last january. I restored my phone in factory. Installed apps only on google play store hoping that the reason why it malfunctioned waa because i like to sideload apps and modify apps on my own. The next week i rode the bus it still persisted. Restarted my phone and boom. Its gone for a few months.
Fast forward to march i experienced it once more after 3 updates and i was hoping it will be gone since the latest software update clearly indicated that touch problem was already solved/addressed. I was riding the bus and it was bumpy and again... It registered ghost touches again..
I immediately went home and grabbed my other phone to document what happens but it cant replicate the error again. But since iam prepared. I rode the bus everyday to replicate it and document it. But it does t seem to be the case anymore.
I want to know if someone had the same experience where it registers ghost touches on bumpy roads. Iam documenting it in case someone reads it and had the same case as mine.
I did everything and i hope this is just a software problem.
What do you guys think? Is it software related or hardware related? Some poor optimization of the software with the sensors of the phone that thinks touches has been made if it is on that situation?
I had this problem but it was somewhat different. I would get random touches only when using the reddit app and while typing with swiftkey. The quick settings menu would keep dropping down from the top of the screen as if someone was constantly swiping down. It would get so bad that I had to lock and unlock my screen to fix it. It didn't matter if I was traveling or sitting still. This problem has gone away since the last asus software update.
fluster84 said:
I had this problem but it was somewhat different. I would get random touches only when using the reddit app and while typing with swiftkey. The quick settings menu would keep dropping down from the top of the screen as if someone was constantly swiping down. It would get so bad that I had to lock and unlock my screen to fix it. It didn't matter if I was traveling or sitting still. This problem has gone away since the last asus software update.
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Ah! Thank you for your inputs!
I was trying to replicate it if i could. But hopefully mine would get fixed too. Mine was on the latest update and hopefully it isnt a hardware problem.
Ghost touch i'm facing is 2 randomly tap on notification area while using the phone...