Related
I have one specific contact that gives me a FC when I try to view/edit it. I can't figure out what would cause that. I can edit it from GMail and nothing looks out of the ordinary there.
Any ideas?
here is the logcat: pastebin.com/j90SAwuv
See image for error.
Edit: Solved!
Aphotix said:
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Click to expand...
Click to collapse
Is there a special character in the name? A hypen or an apostrophe? I heard the contact app sometimes gets tripped up over this.
MMcCraryNJ said:
Is there a special character in the name? A hypen or an apostrophe? I heard the contact app sometimes gets tripped up over this.
Click to expand...
Click to collapse
No, just a plain normal first and last name. I didn't have this problem on my G1 with or without CyanogenMod (that I remember anyway).
I would try deleting the contact from your phone, then deleting it from wherever it is syncing from. Then re-add and see what happens. If you cannot delete it from the phone itself if it's FCing constantly, try deleting it from the server and re-sync the phone, it should remove it.
I was told that if you have any notes in your contacts that it would fc.
That was from a tmo rep
lemarg said:
I was told that if you have any notes in your contacts that it would fc.
That was from a tmo rep
Click to expand...
Click to collapse
Hmm. I don't know if I had any notes in that contact, but I can't check now since I've already deleted it and re-created it.
Well, the issue is solved for now.
FYI: I have notes on almost all my Google contacts and none of them cause FC's.
Sent from my SGH-T959 using XDA App
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Aphotix said:
I remember reading something about this, there is a known issue involving the contact having a picture and having a birthday set but having no year and every time you view the contact the contacts app will force close. I'm not clear on the details but I remember those being the key point.
Edit: I was able to fully replicate the issue, just have to add a contact through gmail without a year on the birthdate and tack on a photo and you'll see the problem. Of course this may not be your issue, you may be having a separate problem, I'm interested in hearing if this fits your situation.
Click to expand...
Click to collapse
That's exactly what the problem was. I had day and month, but no year for that contact's birthday. There was also a contact pic set from GMail. An interesting bug!
Deleting the contact and then setting it up on my phone prevents this problem. Android forces you to specify a year and it picked up the photo from facebook.
For some reason my Gmail App has stopped working properly about 1hr ago. Every time I open the app the conversations start loading then get to the bottom of the screen the force close message below pops up:
"The process com.google.process.gapps has stopped unexpectedly. Please try again. dumpstate_app_201008062027_com_google_process_gapps.log has been saved. Use *#9900# to copy out log."
No success after rebooting the phone several times. Can anyone please shed some light? I really have no clue to what happened ... now I have to use the email client .
Thanks in advance for your help, really appreciate it.
I just checked to see if it was a problem with the app itself and mine is loading all conversations fine. Did you delete or replace anything prior to?
No I didn't do anything to the phone, not even install or uninstall any apps. This is so strange.
Maybe try removing the account and doing it again... It shouldn't mess anything else up. I'll try it out on my phone now to confirm.
[Update] Wouldn't let me do it because it's the primary. A factory reset is the only way to completely remove it. You can try clicking on sync gmail to stop it and then click on it again to force a refresh. Idk if that'll fix your particular problem though
Try going to settings, applications, manage applications, menu button, filter, all. Select gmail, clear data and clear cache. Then do the same with gmail storage, then try to resync.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.
I did a factory setting, unfortunately it did not fix the issue.
It doesn't work...
Ok, after 4hrs of insanity trying to figure out what suddently went wrong with my vibrant. I came to a conclusion that it's not my phone because when I added my wife's GMAIL account, the force close did not come up and all the conversations were loaded without any issues.
Apparently, the server where my GMAIL account is located seems to have some problems since I keep getting sync errors with contacts and calendar as well.
Have you tried logging into your account from an actual computer? Perhaps there is a problem with your account. I know I had weird sync errors when my account got compromised by a spammer last month, and google locked my account until I changed the password.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.
The weirdest thing is when I used my PC I didn't encounter any issues... That's why I thought the problem came from the phone @ the beginning.
Since this morning everything seems got back to normal. All the conversations loaded no problem.
Sent from my SGH-T959 using XDA App
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
kevnkate said:
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Well I was able to avoid the error by archiving or deleting old emails in the inbox. I noticed when you have a large volume in one single label it causes the crash while loading conversations. I do not think it comes from a "bad" email, it's just a glitch in the app itself that folks @ Google need to work on.
Another thing that I noticed is when I logged-in my email using Nexus One, the force close did not occur but there was a failed connection-try again message.
Same problem here, noticed it today... good to know im not alone heh, but like the OP said im pretty sure it is a glitch in the app, so we'll maybe have to wait for a fix.
Confirmed, only by trying to scroll down really fast (and I'm on wifi). This was not an issue on my g1, of course I was using custom rom's. It'll certainly be addressed.
I have not encountered this problem with the Gmail app yet but I have had the exact same issue come up with the Messaging app twice so far.
But the problem has not stopped me from using the Messaging app and I was able to go right back into it each time it happened. It happened once about 30 minutes ago, and another time over a week ago.
I think it may have to do with the 200 text limit that I have turned off. Since Inbox is at 173 right now with Outbox 89, last deleted a few days ago and also with 33 conversations.
It does get a little laggy too but I have noticed it lag with only a few conversations with maybe an overall total of 30 text messages. I never had it lag this much on the G1 and I would have over 1000+ text messages and with cyanogenmod.
I am having the same issue.
I am getting the same thing too.
Mine started late last week after I updated the Facebook app. I tried uninstalling/reinstalling (highly doubt it was related, but due to coincidence I had to try it) and it was doing the same thing.
I did a factory wipe - same thing. I ran fix permissions and rebooted - same thing.
I am not sure it is related to having too many items in one label as I have just shy of 300 items in my inbox, and I have had about the same (give or take 2-3) for months (I use many, many labels to manage things), but I am going to try to organize, move, delete, archive, etc. some of my messages and see what happens.
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
laristech said:
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
Click to expand...
Click to collapse
Thanks for the link. I haven't had time to search today while I've been at work.
FYI, it looks like this may have been fixed. Mine has stopped doing it this morning. Checking the issue link that laris posted, nothing confirmed from Google that it is fixed yet though. Couple of people reporting that theirs is fixed too.
Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!
Not sure what when wrong, but I no longer have any contact pictures, only Skype contacts have pictures now. In google pictures are still in place, they simply disappeared from the phone contacts. I have a strong suspicion that this happened after recent update of Skype... Anyone faced a similar problem? And how shell I restore pictures now???
gorbick said:
Not sure what when wrong, but I no longer have any contact pictures, only Skype contacts have pictures now. In google pictures are still in place, they simply disappeared from the phone contacts. I have a strong suspicion that this happened after recent update of Skype... Anyone faced a similar problem? And how shell I restore pictures now???
Click to expand...
Click to collapse
Have you tried to go to Contacts(People) and checked on settings which contacts are displayed? If that's not the case try to unlink your Gmail account from your phone...but that means you would have to reset.
Sent from my Nexus 4 using xda premium
I tried to go to People->Accounts-> chose my google account. There was an option to force syncing. It showed me that everything is synced now. Yet there are no pictures!
gorbick said:
I tried to go to People->Accounts-> chose my google account. There was an option to force syncing. It showed me that everything is synced now. Yet there are no pictures!
Click to expand...
Click to collapse
You have to go in to Settings>Accounts>Google, then select your account. Then hit your menu in top right corner and remove the account.
Then you re add it and it will sync up.
However removing the account will delete all messages,and other data from it.
So if you want to save the data or messages better back them up first.
somehow I was hoping there is a more elegant way of sorting this out....
This skype, it only brings more and more trouble with every next version, should have removed it years ago!
somehow I was hoping there is a more elegant way of sorting this out............
well:
1) Go to GMail contacts in your computer (not on the phone).
2) Select ALL your contacts or only My Contacts and mark them as "Starred in Android".Or even better: make a new label lets call it "repair" and mark all the contacts/my contacts as "repair"
3) The previous step forces Google to sync the contacts in GMail with the phone (with picture and all). It will take a while depending on the number of contacts that you have, so be patient and leave the phone alone while it is doing the sync.
4) After some 10 or 15 minutes (I have about 300 contacts), all the pics of GMail contacts appeared on my phone
5) Now, go you may to GMail contacts again and select ALL your contacts and uncheck the "Starred in Android" or "repair" option. Again, this will take a few minutes while GMail syncs with your phone.
I prefer to use only "My contacts" as it will be logical thats the only place with pictures in it.
----
By the way. I have the idea that, as soon as you restart Skype on your Android your pictures dissappear again.
Be very careful with contacts on your phone who lost there picture. If you edit one of them on your phone it will synch to Google of course without the picture.
------
So no Skype to be used?
Thanks Microsoft. But I fully understand that it is very difficult for such a small company to make decent software.
P.s. A part of this solution I stole from another forum. Unfortunately cannot find anymore where I got it from to give the full credits to.
I just copied it in my Evernote.
P.s. 2: I have a galaxy II so I suppose this thread should be under Android software.
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
gorbick said:
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
Click to expand...
Click to collapse
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
herpi said:
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
Click to expand...
Click to collapse
Oh yes, it is really strange that this problem is not bothering anyone... Or is it just me who have this problem?? I tried to google it, thinking that maybe there is a solution somewhere in skype settings. But I could not find anything! For the moment I just disabled contact syncing with skype via telephone settings. Let's see if it helps...
gorbick said:
Oh yes, it is really strange that this problem is not bothering anyone... Or is it just me who have this problem?? I tried to google it, thinking that maybe there is a solution somewhere in skype settings. But I could not find anything! For the moment I just disabled contact syncing with skype via telephone settings. Let's see if it helps...
Click to expand...
Click to collapse
Disable Skype contact synching! That's seems to solve it. Great idea. never thought about that option.
Huib
Even I had the same issue and had to disable Skype syncing so that i get the pictures back.
How can MS release the update without testing it properly!
Also, there is nobody on the internet talking about it except some few of us...i don;t know why aren't they bothered at all...as good as nobody noticed it...
seaheye documents
herpi said:
Indeed, Skype destroys the pictures.
However strange that not many people complain about this.
Click to expand...
Click to collapse
Happened to me too yesterday. Microsoft..yey!
Quick fix with ON/OFF starred contacts in android.
Definitely stop syncing Skype contacts! :good:
There's already a thread by me about it:
http://forum.xda-developers.com/showthread.php?t=2351825
I wasn't sure it was caused by Skype until just now, when I found this thread and similar thread on Skype forums - http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
And so do many others, probably... They don't blame Skype, I think.
i actually have the same problem.( GALAXY S4 ) it started about a week ago, contact pictures decided to dissappear, after i updated skype, im gonna try to uncheck the contact sync for skype and will report back
Sure - Skype
Same problem - HTC Desire X. After installing Skype 4 update all contacts photos (Google) disappeared. Syncing via Starred, after Skype sync photos again disappeared. Uninstall Skype 4, install 3.2 = contacts photos OK, but Skype contats synced only cca half... and without avatars.
gorbick said:
That was a good advise indeed! I managed to restore contact pictures. Then I started skype again - and now I have no more pictures again. So I can definitely say this problem is due to skype... So now I have dilemma: either live without contact pictures, or live without skype... Nice
Click to expand...
Click to collapse
LOL, I just couldn't live without skype.
But you can alter to Whats app or viber.
Recently I use Wechat. That's a instant messaging app from a Chinese firm. Convenient but still Skype holds most users.
Poly136 said:
Same problem - HTC Desire X. After installing Skype 4 update all contacts photos (Google) disappeared. Syncing via Starred, after Skype sync photos again disappeared. Uninstall Skype 4, install 3.2 = contacts photos OK, but Skype contats synced only cca half... and without avatars.
Click to expand...
Click to collapse
Did you try to change the settings IN Skype where you can opt for NOT synchronizing contacts?
That should be enough.
Skype works fine with that option switched of..
And it will show all your existing Skype contacts.
Huib
Greetings,
I just checked my Contacts Trash 'folder' and was shocked to see contacts that I never deleted, which were "scheduled" to be permanently deleted in 2 days. They all had this remark:
"Deleted from Google Play services on May 2,, 2020. 2 days until it's deleted forever". There is an option to restore them.
Does Google Play Services search for "unused", or "not frequently used" contacts behind the scenes and decides to delete them? God knows what other contacts were deleted from my Contact list.
Thanks.
Anyone? This seems to be happening once a week. Does anyone know what's going on, what/who is "deciding" that some of my contacts are not needed?
I saw this post as I was researching the same issue on my Galaxy S9+. I didn't delete ANY contacts, yet there were several in the trash. I never would have noticed it but I received a notification in the drop down bar about it. I checked it out and was appalled. Like you, I wondered what else had been deleted. Any ideas or answers to this issue??
I have the same issue. Found out recently that google play was involved but i guess this is going on for a year or so. I keep on losing contacts but don't know when or why.
Trying to revoke autorisation on using contacts with certain apps ???
Where did you see that google play was involved? I'd like to read up about it. If google play is involved, I'll just delete it. I've already migrated to Youtube music, since play music is going away at end of the year. I've held onto it so far, because I prefer to listen to my music with the play app instead of the YT app. It still worries me that the contact deletion was happening, but I haven't found any more contacts in the trash since my last post.
OK, I need to revive this.
I can't believe that only 3 people in XDA are experiencing this behavior. I just checked my Contacts TRASH again and there are hundreds of contacts that are due for permanent deletion. Some say Deleted from Google Play services (on date), others say Deleted from null (on date).
Samsung won't let us choose another Contact app as default so we are forced to use the Samsung app (you can use another Contact app, but you can't set it as Default and when you click the Contacts within your phone dialer, you will always be directed to the Samsung one).
So can anyone shed some light on what the hell is going on?
Thanks.
sbi1 said:
OK, I need to revive this.
I can't believe that only 3 people in XDA are experiencing this behavior. I just checked my Contacts TRASH again and there are hundreds of contacts that are due for permanent deletion. Some say Deleted from Google Play services (on date), others say Deleted from null (on date).
Samsung won't let us choose another Contact app as default so we are forced to use the Samsung app (you can use another Contact app, but you can't set it as Default and when you click the Contacts within your phone dialer, you will always be directed to the Samsung one).
So can anyone shed some light on what the hell is going on?
Thanks.
Click to expand...
Click to collapse
My 10+ uses the Samsung Contacts app. It stores on internal memory/sim and backup to the SD card.
I have all Goggle backup* disabled in it's settings and with a package blocker.
Google is spyware inc... they suck fb bad.
Do not rely on or trust Google, they will bone you proper in 3-10 years, every time.
It's their nature...
*and many more Google apks blocked and/or firewalled with Karma Firewall. Some like Goggle Play Services and Playstore I turn on as needed.
blackhawk said:
My 10+ uses the Samsung Contacts app. It stores on internal memory/sim and backup to the SD card.
I have all Goggle backup* disabled in it's settings and with a package blocker.
Google is spyware inc... they suck fb bad.
Do not rely on or trust Google, they will bone you proper in 3-10 years, every time.
It's their nature...
*and many more Google apks blocked and/or firewalled with Karma Firewall. Some like Goggle Play Services and Playstore I turn on as needed.
Click to expand...
Click to collapse
But Google won't delete contacts by itself, I've always had Android phones and never had this problem (granted - I always used the Google Contacts by Default, never had an issue of Samsung not letting me disable their app).
sbi1 said:
But Google won't delete contacts by itself, I've always had Android phones and never had this problem (granted - I always used the Google Contacts by Default, never had an issue of Samsung not letting me disable their app).
Click to expand...
Click to collapse
Google doesn't care... they do what they want.
Perhaps someone can explain to me how this stupid app (the Samsung Contacts) work.
I keep all my contacts on my Google account. That's my main account. I have almost 600 numbers/contacts in there.
That's what I set in the Samsung Contacts app to show, nothing else.
Can someone tell me what the heck are all these 3050 "contacts"? Nowhere across any of my accounts anywhere do I have 3050 contacts. If I set the app to show all contacts, I get the same person 50-60 times.
I tried to clear cach and data and as soon as I opened the app again, it showed the same thing.
I don't understand this. Why is it so complicated? What am I missing here?
blackhawk said:
Google doesn't care... they do what they want.
Click to expand...
Click to collapse
I know they don't care but that doesn't answer the question about Samsung Contacts App that deletes random contacts and the thousands of "made up" contacts that I posted above.
Who knows? One day Contacts lost all my contacts that started with "S". I restored them from a backup copy.
Importing ones either manually or automatically can create dup accounts. Don't forget the sim card as the same can happen with/because of it.
I export contacts from my Samsung Contact to the SD card and back up that copy on the PC.
Fun times... play with it if you want answers
I have the same problem going on for like 1 year now, and this is the point where i found out that i have the same deleteion message in the trash.
I don't know what could be a solution. Anyone?
Having this same darned issue on my s22 ultra and I'm going nuts. It's been like this for a while now
Someone tell us how to fix thus please!!!!!! I even had removed permissions of contacts but nope doesn't work.
JERZIE82 said:
Someone tell us how to fix thus please!!!!!! I even had removed permissions of contacts but nope doesn't work.
Click to expand...
Click to collapse
Try disabling Google backup.
It may be bug in Samsung contacts though.
Make sure your contacts are backed up... redundantly to hdds.
I am just happy that finally, 2 years latger, I am not the only one who experience this.
I moved all my contacts to Samsung account, and the problem has gone for now. I will inspect this when I will have time
Just now noticed this issue, I own a Samsung Galaxy S20. Google Play Service deleted my contacts on 17 and 19 April 2022.
sbi1 said:
I am just happy that finally, 2 years latger, I am not the only one who experience this.
Click to expand...
Click to collapse
Hello, I think I fount the cause of this. For me it started when I installed the Google Contacts App and then clicked fix & merge contacts.
Ever since, keeps adding 17 contacts in the (Samsung Contacts app) Recycling ♻ bin.
Just uninstaled Google Contacts app.
Observing recycling bin for any updates...