Database Users

I can't be the only one with this problem....

I was hit with the update before I knew better and it installed.
As soon as it restarted I can no longer access the top of the touch screen.
The notification bar, camera controls, web address bar, ect. there is basically a quarter inch dead spot at the top of my screen.
I tried factory and hard rests with no effect, the issue remains.
I did e mail HTC about this, but I'm not going to hold my breath on a reply, also the Sprint forums are down.

I installed the OTA last night.
My screen is not experiencing the issue you mentioned.
Might take it into a Sprint store for confirmation.
Good luck!
I am really enjoying mine.

I don't seem to be experiencing any issues since the OTA update either. It was the first thing I installed, even before my apps! I hope you get your problem worked out.

No problems here. I installed the OTA updates and have since rooted it as well. No problems.
3 Keyboards installed, Wifi-Tether(still working out the kinks) and its just moving along

no problem here either
Sent from my EVO using Tapatalk

Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.

Both unrevoked and Toast's method still work after the OTA update.

Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Click to expand...
Click to collapse
I don't know about being able to root after the update. But if you root before and do the update. You don't lose root. Well at least I didn't.
-------------------------------------
Sent via the XDA Tapatalk App

Take it back to the Sprint store and get a free replacement.

TheBiles said:
Take it back to the Sprint store and get a free replacement.
Click to expand...
Click to collapse
Save a trip. Make sure it's a service and repair site before you drive. Unlike other devices, sales only stores are not able to accept exchanges on the evo.

thecodemonk said:
Both unrevoked and Toast's method still work after the OTA update.
Click to expand...
Click to collapse
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.

sph33r said:
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
Aha, thanks! I had just read that Toast's worked and hadn't looked much closer.

sph33r said:
With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
sph, since you seem to know what you're talking about, can I bug you with a noob question? Can I follow the first few steps of toast's root process (these):
- Power off the phone
- Hold volume down while powering the phone on. continue to hold volume down until you see the WHITE bootloader screen.
- After a few seconds it will begin to checking for files, and find PC36IMG.zip. while its doing this it will show a blue progress bar while its checking. (this takes 30 - 60 seconds to finish)
- It will then list all the images in the zip and ask you if want to flash. SAY YES
- When its finished it will ask you if you would like to reboot. AGAIN... SAY YES
- At this point it will boot into a rooted rom.
- YOU ARE NOW ROOT!!!
Click to expand...
Click to collapse
.....then just STOP and be able to run apps that require root access? Or, do I need to go through the whole process and load flipz ROM, which does not yet include the OTA update? Sorry if this is a dumb question, but I'm still learning the ins and outs of Android.

Hey I'm having the same problem with the notification bar only, I can access anything else just fine, but I can slide down the task bar at all. I bought the phone and the radio shack guy basically installed the ota as he handed me the phone, although my friend didn't install his ota yet and his task bar rolls down just fine. He postponed his ota because of this. BTW only way I can access it is by home screen menu button.

Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.

Update
I got my phone from the Sams Club (Radio Shack).
Called Sprint and they told me I am SOL as far as they are concerned, I have to deal with the place I got it from since it didn't ship from their warehouse (sounds like BS to me).
I can see why people are pissed at Sprint, they don't give a rats ass if my phone is having issues and will do nothing to help me get it replaced.
The guy at the Sams has been great the whole time and told me he will call as soon as they get one to replace it with, which since they are Radio Shack you have to figure that Sprint stores will be highest priority to get more phones so who knows how long it will take to get a replacement. I basically have a cool looking expensive battery eater.
I have had one e mail exchange with HTC and they told me to do a factory reset which I had already done twice before I resorted to "tech support". The reset does NOTHING to remove the OTA update. If this is in fact what caused this I can see nothing short of a wipe and reflash of the factory ROM to fix it. I am awaiting HTC's second reply.
I guess a rooted ROM may also be an answer, but since this phone is having issues already I don't know that rooting it would help my cause with getting it legitimately fixed.
A warning to all reading this, Sprint tech support will only tell you to remove the battery to try and remedy any issues you may have. They told me that is all they have been instructed to tell people with Evo issues.

chamelieon said:
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Click to expand...
Click to collapse
Same here for me with the web browser I can use the upper right and left corners in landscape, but nothing in portrait; I can also drag the notification bar down in g mail in landscape. I will update my ticket with HTC.

Please log this problem...
with both Sprint and HTC.....I have the same problem. I "believe" it started after the OTA.

i'm having the same problem. just got my htc evo with sprint today. the notification bar was working fine until i installed the OTA update. everything else works fine except the notification bar will not work. the only way to access the notification bar is from the home screen by tapping menu and selecting notifications.
my brother got the phone friday when it came out and applied the OTA update and his is working fine.
i emailed HTC i will post the reply as well if anything is different.
i've googled this and apparently there are a few open forums on other sites with plenty of other people having this same issue. nobody seems to have a fix yet.
just a heads up when i called sprint they acted like idiots and told me they couldn't help and to take it to the sprint store to have them troubleshoot it.
that kinda irks me because after ending my 7 year relationship with t-mobile i really thought that sprint would be a little bit better. oh well... you win some, you lose some.

I didn't apply the OTA, but ran into this issue this morning. Taskbar would not roll down...It would start to for a split second, then snap back up.
A soft reset seems to have cured the problem for now.

Sprints latest update 2.31.651.6

HTC Hero Maintenance Release
Fixes:
Dialer sluggishness
Update your software
• Go to All Applications
• Tap Settings > About Phone > System Updates > HTC Software Update
• Select Check Now
• Follow the on-screen instructions to download the update
Important Notes:
This update will take approximately 5-10 minutes to download and 5-10 minutes to install.
The new software version is: 2.31.651.6
This update may be released in stages; if you do not see the update on your phone immediately, please be patient.
From
Sprint Forums

Some are not seeing it available to download yet. I just tried and see it but 1st attempt it was corrupted, LOL.
2nd was successful and it is currently verifying package

It just keeps getting corrupt, good'ol sprint for ya!

Currently tried downloading it 30 times via network corrupt each time
Tried via wifi and it does not see a update
wish they would allow it other than OTA

Will it break root?
And i'm guessing it will remove any dialer modifications flashed such as no haptic feedback

can't the damn thing to download with out being corrupt. So only time will tell.
If and finally when I get it installed I will let you know about the root question.

man i hope this fixes my bluetooth pairing issues with 2.1...
hopefully if it breaks root someone can strip on that part and just post the rest of it like the one time before.

I've grown very skeptical toward any "update" from Sprint/HTC/SenseUI.
I've given up on the SenseUI platform and believe that the Hero is simply just too underpowered to run Sense effectively. I hated all the lagging and long pauses.
Now, however, running CM6 with the 9/7 nightly and Darc's #14 kernel and I couldn't be happier. My phone zips along quite nicely.
The ONLY thing I miss about SenseUI is the browser. Anybody know of a decent replacement that can do pinch/zoom as well?

copc said:
can't the damn thing to download with out being corrupt. So only time will tell.
If and finally when I get it installed I will let you know about the root question.
Click to expand...
Click to collapse
I think I might know why your downloads are classified as corrupt.
If you used this root method http://forum.xda-developers.com/showthread.php?t=694572 towards the bottom there is a section called
"DISABLE OTA UPDATES!!!!"
regaw_leinad said:
After doing this, the OTA updates WILL still download, BUT they will not pass signature checks to flash because of the code you just entered.
Click to expand...
Click to collapse

jwhistler said:
The ONLY thing I miss about SenseUI is the browser. Anybody know of a decent replacement that can do pinch/zoom as well?
Click to expand...
Click to collapse
Dolphin HD is an excellent browser that can do pinch zoom, not to mention it can run themes and add-ons.

c00ller said:
Dolphin HD is an excellent browser that can do pinch zoom, not to mention it can run themes and add-ons.
Click to expand...
Click to collapse
Skyfire is so much smoother for me.

pgreptom said:
Skyfire is so much smoother for me.
Click to expand...
Click to collapse
I've found that xscope is much better than both it seems less clunky

i bought a used hero from craigslist on Sunday and it had android 1.5 so I hit htc.com and downloaded this update then and flashed it over. I guess there is no root for this version then. I have an evo rooted to 2.2, the hero is for my kid with hopes of using 2.0.5 pre7 wifi router for him to link his laptop to. Haven't turned phone on for sprint yet working way to much. (called sprint before i paid for it esn is clean)

It says....
Update your software
To update your Hero over the air:
Go to All Applications
Tap Settings > About Phone > System Updates > HTC Software Update
Select Check Now
Follow the on-screen instructions to download and install the update

Sprint said the Following....
You may not yet have the update for a couple of reasons:
- The software update may not yet be loaded to the servers
- The software update may be released in batches or stages where not all phones will receive it at the same time.
If you are not seeing the update, please be patient and it should be available soon.

Not able to see the update. It says my phone is upto date (even it is not). I understand the updates might not be there for me yet.
I have rooted my phone and removed some sprint bloatware and htc bloatware.
I have not put any custom rom in my phone yet.
I am a little bit nervous to update my phone. Cause I dont know what the update is all about.

fireashes said:
Not able to see the update. It says my phone is upto date (even it is not). I understand the updates might not be there for me yet.
I have rooted my phone and removed some sprint bloatware and htc bloatware.
I have not put any custom rom in my phone yet.
I am a little bit nervous to update my phone. Cause I dont know what the update is all about.
Click to expand...
Click to collapse
The update is making its way through...I've been checking for it for the last two days...however today 9/24....I checked for the update and this morning at 6:15am the update was available.
The update fixes:
Slow response Phone Dialer
GPS Reboot (<-- I have never experienced this problem)
After the download of the update is complete the installation takes about 5-8 minutes or so...once the phone reboots and after you've agreed to install the update...the phone hangs for a bit on the Sprint Now splash screen....I was a little worried at first but I just let it sit....the phone will continue to boot after 2-3 minutes then you will see the HTC white splash screen for another minute or two and finally it will indicate the update was successfully updated.
I was aware of the slow response with the phone dialer and after the update you notice a difference...however I never had a GPS Reboot issue..but still happy they fixed what ever issue they found.
This may just be me...but after the update my phone seems a bit more responsive over all. But again...this could be just me.

Totally agree, finally pulled the CM6 trigger this week as my phone was at risk of being flung on several occasions. Can't believe I ever waited around for Sprint to fix anything, CM flies (but does not get flung!)

I'm still debating about CM6...I brought my HTC hero back in March-April due to my old phone dying....unfortunately the HTC EVO was still about 2-3 months away so I really had no choice...it was either the Hero or the Moment...I chose the Hero since it was a better phone in my opinion.
I am however upset that Sprint has given up on this phone so quickly...I'm still a little hesitant of rooting my phone and voiding my warranty. I've started to read up on rooting and CM6 a little bit as I am a bit curious of CM6.
Am I right to say that if I don't like CM6 I can revert back to stock rom and Sprint will not being able to tell...just in case I have to take my phone back at any point in time?
Also I've heard of Unrevoked and the fact that you can root you phone by just using this app....I've seen some threads that look extensive at how to root your phone...so if this "one-click" app works...can this be applied to the overall process of getting CM6 installed?
While I don't mind using Sprint Navigation or UI Sense....that is really the only apps I would like to be able to use....all other sprint apps..such as Sprint Football and Nascar I don't care about....If I get CM6 installed can Sprint Navigation be reinstalled?
Now that sprint pushed out a new update out there...will procedures have to change to install CM6 or rooting due to this new update??
I guess just a few questions..like I said..I'm curious about CM6 but have yet to decide if I really want to get CM6 installed...any feedback would be great.
Thanks!!!

I down loaded the update but it won't install, my phone is rooted with the one click app so that might be why it won't install
Sent from my HERO200 using XDA App

Cannot update PRL or Profile Error codes

So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?

If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app

I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.

tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...

rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.

tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).

rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel

rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.

Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.

rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.

tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.

I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...

rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.

Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:

Sprint online nor the store could fix it so I got a new one.

No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.

I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help

00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock

T-Mobile system update --> D85110r

My phone just got a system update of 261mb, and it looks like the software version updated from D85110m to D85110r.
Does anyone know what this update includes? Thanks!

Still nobody?

roastedbagel said:
Still nobody?
Click to expand...
Click to collapse
Not helpful, but I still haven't gotten the update. Even connected my phone to the LG PC Suite hoping to get it. Apparently TMobile just likes you more

It adds one new feature of...
- T-Mobile Free Inflight Texting support
Has the following fixes/enhancements....
- Bluetooth connectivity improvements
- Wi-Fi connectivity improvements
- UI improvements for T-Mobile Free Inflight Texting suport
You are lucky you got the update. I been trying for it all day. I even tried to manually update it with the LG Update Tool and it still says my software is up to date, but it is D85110m. I really want D85110r because I am taking a flight Thursday morning and really want to try it out.

Do not install...it also contains security updates that block primetether...

AndroidPurity said:
It adds one new feature of...
- T-Mobile Free Inflight Texting support
Has the following fixes/enhancements....
- Bluetooth connectivity improvements
- Wi-Fi connectivity improvements
- UI improvements for T-Mobile Free Inflight Texting suport
You are lucky you got the update. I been trying for it all day. I even tried to manually update it with the LG Update Tool and it still says my software is up to date, but it is D85110m. I really want D85110r because I am taking a flight Thursday morning and really want to try it out.
Click to expand...
Click to collapse
You can usually force the update notification by clearing data and force stopping google services framework. Youll probably have to do it a few times or more but it has always worked in the past. Im skipping this update as it also blocks purple drake root.

Updating a rooted phone?
So I rooted my phone the day I got it. And I really want to try this update because of all the wifi issues I have been having.
Will I need to unroot my phone to do any updates? If not, then will updating unroot my phone? If it won't then awesome, I will find a way to apply it since the update isn't available in the update tool yet (but it is from http://lg-firmware-rom.com).
Thanks!

Stay away from D85110R... Patched the vulnerability for stump root app...

Was the radio updated? Current version is MPSS.DI.2.0.1.c1.13-00018-M8974AAAAANPZM-1
Edit: Found the newer radio here https://www.androidfilehost.com/?fid=95832962473396848
From this thread
http://forum.xda-developers.com/tmobile-lg-g3/development/stock-rom-kvt49l-d85110r-t2961261

Swizzle82 said:
You can usually force the update notification by clearing data and force stopping google services framework. Youll probably have to do it a few times or more but it has always worked in the past. Im skipping this update as it also blocks purple drake root.
Click to expand...
Click to collapse
I really have no intentions of rooting this phone so I would like the update. Sadly nothing works. Stopping the framework clearing data. Using the pc suite. Nothing. Haha

walkwithdeath said:
I really have no intentions of rooting this phone so I would like the update. Sadly nothing works. Stopping the framework clearing data. Using the pc suite. Nothing. Haha
Click to expand...
Click to collapse
You might have to do it A LOT.. May even have to reboot too. On my G2 it took forever to get it to work. After you clear data in gs framework are you going back to update center and making it recheck update?? You need to.. There should be a date ending in 1969 as the last update check after clearing data

Swizzle82 said:
You might have to do it A LOT.. May even have to reboot too. On my G2 it took forever to get it to work. After you clear data in gs framework are you going back to update center and making it recheck update?? You need to.. There should be a date ending in 1969 as the last update check after clearing data
Click to expand...
Click to collapse
It never shows that date just the most recent time. I've tried that a lot... 30 minutes of doing the clear cache/data then force stop then clear the cache/data in the update center as well. along with reboots. I may try doing a factory reset.
I am not sure if it matters but I have net10 for service and also the phone is encrypted.

walkwithdeath said:
It never shows that date just the most recent time. I've tried that a lot... 30 minutes of doing the clear cache/data then force stop then clear the cache/data in the update center as well. along with reboots. I may try doing a factory reset.
I am not sure if it matters but I have net10 for service and also the phone is encrypted.
Click to expand...
Click to collapse
Net10 might be the thing,, Im not sure how that works even if they ride on tmobiles network..

tarroyo said:
Was the radio updated? Current version is MPSS.DI.2.0.1.c1.13-00018-M8974AAAAANPZM-1
Edit: Found the newer radio here https://www.androidfilehost.com/?fid=95832962473396848
From this thread
http://forum.xda-developers.com/tmobile-lg-g3/development/stock-rom-kvt49l-d85110r-t2961261
Click to expand...
Click to collapse
I know this is a n00b question but, I haven't messed with radios since way back on my HTC TP.
I'm currently running Bliss KK.
Can I flash the radio by itself?
Also
Will I see any improvements in signal, speed, or anything else?
Sent from my LG-D851 using Tapatalk

ksjuggalo said:
I know this is a n00b question but, I haven't messed with radios since way back on my HTC TP.
I'm currently running Bliss KK.
Can I flash the radio by itself?
Also
Will I see any improvements in signal, speed, or anything else?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Yes, the radio can be flashed by itself in recovery, All 3 the biggest improvement I've seen is signal strength. With the last couple radio's I was seeing a lot of random signal drops service would cut out then cut back in for a split second this happened several times a day.

Swizzle82 said:
Net10 might be the thing,, Im not sure how that works even if they ride on tmobiles network..
Click to expand...
Click to collapse
Well even tried the factory reset with a tmobioe sim. Nothing at all. Didnt work. I give up. Sure hope i still get the 5 update.

I wish this update would come. I have issues that only happen when connected via wifi. Hopefully this update fixes these issues.

turbodroid said:
I wish this update would come. I have issues that only happen when connected via wifi. Hopefully this update fixes these issues.
Click to expand...
Click to collapse
Do you have a D851 model too? I notice the D855 model in your sig, but this update was for the D851 model I thought.

Because of this thread went looking to see if there was any updates for my G3, of curse the phone said Up to Date, connected it to my PC and loaded the LG PC Suite, and had it search for an update and kept getting this message:
Cannot proceed upgrade
Mobile device software upgrade is blocked on no upgrade policy
Completely stock and unrooted G3, latest version of PC Suite, kid if a weird error

z0phi3l said:
Because of this thread went looking to see if there was any updates for my G3, of curse the phone said Up to Date, connected it to my PC and loaded the LG PC Suite, and had it search for an update and kept getting this message:
Cannot proceed upgrade
Mobile device software upgrade is blocked on no upgrade policy
Completely stock and unrooted G3, latest version of PC Suite, kid if a weird error
Click to expand...
Click to collapse
I read something on this. It was either a comment to a post about this update or in an article, but it had something to do with the LG/Tmobile and the update not being available on it. My software update tool gives that I am up to date..

Beware force OTA update?

So it's about military time: 0200 hear and I took a look at my turbo to go web browsing. I noticed that MOTOROLA OTA started downloading one if it's updates with out even asking me (f*** that noise) I immediately switched my phone to airplane mode (that is the only known reliable way to keep your phone from updating when you are unrooted and locked.) Even if you go and disable mobile data roaming and wifi it will start go through and try to download the update (dont believe what it says when it tells you that it's waiting on connection signal.). So pretty much I just killed the power on my phone and I went to my m8. Be-careful guys the OTA's are real and if you are not lucky (Like me) then you will be passed out when your phone attempts to download the ota to stop it. Has any one else experienced this ?
This thread is for the guys seeking root and being on the lowest firmware. No I dont care if this update is really good that's not the point of this thread.

snake2243 said:
So it's about military time: 0200 hear and I took a look at my turbo to go web browsing. I noticed that MOTOROLA OTA started downloading one if it's updates with out even asking me (f*** that noise) I immediately switched my phone to airplane mode (that is the only known reliable way to keep your phone from updating when you are unrooted and locked.) Even if you go and disable mobile data roaming and wifi it will start go through and try to download the update (dont believe what it says when it tells you that it's waiting on connection signal.). So pretty much I just killed the power on my phone and I went to my m8. Be-careful guys the OTA's are real and if you are not lucky (Like me) then you will be passed out when your phone attempts to download the ota to stop it. Has any one else experienced this ?
Click to expand...
Click to collapse
This post "sorry" makes no sense. Lucky? Downloading a update and applying the update are two seperate things. Even if you download the update it doesnt automatically update. you need to apply update. Actually this update is for the better.

Yes I don't understand that. I've never had an OTA download with me saying it's OK to do so. Besides it's only for volte and bug fixes. It sped up my camera and really improved idle battery drain. I don't use volte because coverage area/signal. You can shut it off easily.
Sent from my Nexus 7 using XDA Free mobile app

snake2243 said:
So it's about military time: 0200 hear and I took a look at my turbo to go web browsing. I noticed that MOTOROLA OTA started downloading one if it's updates with out even asking me (f*** that noise) I immediately switched my phone to airplane mode (that is the only known reliable way to keep your phone from updating when you are unrooted and locked.) Even if you go and disable mobile data roaming and wifi it will start go through and try to download the update (dont believe what it says when it tells you that it's waiting on connection signal.). So pretty much I just killed the power on my phone and I went to my m8. Be-careful guys the OTA's are real and if you are not lucky (Like me) then you will be passed out when your phone attempts to download the ota to stop it. Has any one else experienced this ?
Click to expand...
Click to collapse
You can block and unblock the OTA with this method. No root is needed for this.

mobrules777 said:
Yes I don't understand that. I've never had an OTA download with me saying it's OK to do so. Besides it's only for volte and bug fixes. It sped up my camera and really improved idle battery drain. I don't use volte because coverage area/signal. You can shut it off easily.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
this post is mainly for the guys that are avoiding all ota's so when root does come out, we wont need to worry about what update we are on sense we are on the lowest ones.

weather the update is good or bad is completely irrelevant, that's not the point of this thread.

How do they close a vulnerability that hasn't even been found. Doesn't it become an issue after root is found and spread all over the net.
sent from "my kungfu is stronger then yours" XT1080

I think I downloaded the 21.21.15 update like 20 separate times... It won't install unless you tell it to....
Why?
Because installing updates prevents you from using the phone or making security calls for a short amount of time.
Verizon could have the living crap sued out of them for making your phone inoperable for a short period of time without the users permission.
So all in all - don't worry about OTA downloads, half the time it doesn't even keep the download, just stores it in some temporary folder.
Sent from my XT1254

ccheww said:
I think I downloaded the 21.21.15 update like 20 separate times... It won't install unless you tell it to....
Why?
Because installing updates prevents you from using the phone or making security calls for a short amount of time.
Verizon could have the living crap sued out of them for making your phone inoperable for a short period of time without the users permission.
So all in all - don't worry about OTA downloads, half the time it doesn't even keep the download, just stores it in some temporary folder.
Sent from my XT1254
Click to expand...
Click to collapse
Very good advice thank's for the heads up. whelp look's my thread is invalid now lmao.

snake2243 said:
Very good advice thank's for the heads up. whelp look's my thread is invalid now lmao.
Click to expand...
Click to collapse
I wish I could remember where I saw the option, but as I recall, when everyone started receiving the Advanced Calling update with VoLTE and all that, I wasnt getting the notification, I had to go into my settings and i swear on my life there was a checkbox or something that said "let me know when an update is available" or something like that.
For the past few weeks (as we all waited hopefully for lollipop) I had to continuously open my settings > updates > check for updates

Under sound there is an option for "software update alert". Is that what you're talking about?