http://shop.sprint.com/NASApp/onlinestore/en/Action/DisplayPhones?INTNAV=ATG:HE:Phones
Note: Your phone will not be activated when it arrives. Please follow the instructions included in the box to activate it.
Web specials do not apply when upgrading to a pre-owned device. You’ll instead benefit from maintaining your current upgrade eligibility status.
I was just coming to post this.
I may buy one or two just to root and mess around with.
Worth a shot anyways.
It seems a deal! Better than the one I brought from craigslist, paid $100 without sdcard and headset.
BTW, I don't have to activate it, right?
I'm thinking about getting one. I dropped my Hero last week and scratched it up pretty badly (I was going to swap housing, but I don't want to bother with that). I'd use the refurb as my daily, with my other Hero as a testing device
cwzkevin said:
It seems a deal! Better than the one I brought from craigslist, paid $100 without sdcard and headset.
BTW, I don't have to activate it, right?
Click to expand...
Click to collapse
I just ordered one. I had the option to have it pre-activated but I chose not to do that. I'm trying to get my husband on the Android bandwagon and this was a cheap way to do it. (He's currently in our family plan with a BB but wants to jump ship to ATT and Iphone. ugh, I know right?) If he hates it, I have a backup Hero and I did not have to extend my contract.
ordering mine tomorrow, went from a htc vogue with android hacked on to it, to a blackberry curve and now to an htc hero till my upgrade kicks in, never again shall i upgrade to a blackberry....piece of crap
looks like they must have sold out of the refurb heroes... :/
sadly wasn't able to order my phone that night due to mail holiday keeping me from getting my debit card on time but called sprint and was told they would have them back in stock on thursday
Where do you click to see a refurbished model?
oOMavrikOo said:
Where do you click to see a refurbished model?
Click to expand...
Click to collapse
They're currently out of stock, but according to the post above you, Sprint should have them back in stock by tomorrow.
BlaqkAudio said:
They're currently out of stock, but according to the post above you, Sprint should have them back in stock by tomorrow.
Click to expand...
Click to collapse
i emailed their customer support and im waiting for respond, ill keep you guys updated
I looked yesterday and today and could not find any Refurb'ed Heros, there were some others. Wish I had seen this earlier, would have been nice to get one for my daughter.
yeah i checked into it again, won't have any for a while :/ i suggest you look into ebay if you want to try, alot of reliable sellers.
Keep looking... it's definitely worth doing.
Mine came in a Sprint OEM "Certified Pre-owned" box, packaged as if it were new. The only thing missing was an SD card (heck, it would be just 2Gb which is worthless anyhow) and a printed full manual. The phone looks brand new, except for one minor flaw--a tiny dent on the speaker grille. Otherwise, you wouldn't know this was refurbished.
The battery is in a small plastic bag with a sticker closure. It was not charged, so the phone required the full charging time to get going.
i found some from ebay that were bought up from sprint by bestbuy.
I just looked on eBay for a private party selling a Hero. I hate buying from the jerks too lazy to post real pictures of the product. I'm not buying a new phone, so why would I ever buy anything without being able see exactly what I'm really getting?
Anyhoots I won an auction for one the guy says is 4 months old for $133. Just watched for auction ending in a few minutes that fit what I wanted, placed my bid, 10 minutes later I had won.
Not refurbished, and more than $79, but I'm sure my daughter will love it.
Nice job, sadly my paypal account is locked because i forgot about it and never put in my information, i went looking for people selling and accepting non paypal purchases, i ends tomorrow so hopefully i win, it's refurbished.
Here you go guys,
http://www.cowboom.com/search/results.cfm?keywords=htc+hero
should be about 11 up, most are bids but 2 of em can be bought directly and shipped out.
Related
I am an AT&T customer that uses-- used a rooted G1 from eBay. I called HTC, and they told me the manufacturer warranties on the G1 ended last month.
How likely is it that I could convince someone at the local T-mobile store to help me with a replacement?
I'm assuming not at all likely, but I've read stranger things here on xda. I'm imagining they have the phone's IMEI tied to some grand customer database to show that I'm just some bum with a G1. I do have a friend with T-mobile (and a G1), but if it is tied to the IMEI, they wouldn't just take my phone from her if I paid her?
I'm really not looking forward to buying a whole new phone, but I have accepted that this is probably my only option, so please don't flame too thoroughly.
(I did several searches, but almost none were relevant to AT&T/eBay return combo. Unless I just suck at searching.)
You are right, you have 0 chance of T-Mobile swapping or doing anything at all.
how did it break?
TMobile won't support you unless you bought the phone from them.
I called HTC last week to check on my G1 warranty since TMobile wouldn't support me. I was told (by HTC) that warranty is 15 months. Mine expires next month. Did you give them your S/N to check your warranty?
Though, if it was rooted then your warranty is void. Unless you want to pay for them to fix it for you, don't send it in. I don't know how they know if you rooted or modified anything, but if they find out you will be charged a minimum (triage) fee even if you decide you don't want to pay for actual repairs.
I sent them one that was previously rooted and obviously had been torn apart- no moisture sticker even. Told them I got it that way on Craigslist. Didnt cost me a dime besides shipping (Priority Mail $5) and time. HTC direct rules IMO.
The Triage fee is for them to diagnose it, and is only charged if you are out of warranty, or if it is your fault. The fee also includes return shipping.
I spoke to a rep, and when I gave her the S/N she said it expired on 12.25.9. I'm not sure where she was getting the date considering I bought the phone in May, but it definitely wasn't 15 months. I can't imagine the phone was already 6 months old when I bought it unless it was just sitting in a warehouse somewhere.
I had another idea though. Possibly stupid, but possibly genius, too?
What if I went to T-mo, and bought a phone without a plan. Then switched the motherboards and got a replacement for the broken one. Then I could returned the new one? Is this mad?
Not only is it mad, it would be really obvious what you did since all those void stickers would be removed in the process, as well when found out there would be hell to pay on your end for trying to fraudulantly switch devices like that. As well, the mother board has the serial # on it both physically and electronically, and this can't be changed.
Ah. I guess the good old G1 is going into a drawer somewhere until one day (hopefully) it can be un-bricked.
Since I have to buy a new phone anyway now, would anyone care to throw in their two cents for the Cliq or the X1a as a replacement Android phone under 300 without contract?
You could also get a used G1 off eBay in great condition for about $200. I got mine in perfect like new condition for $200 back in Septemeber, when I was looking they were going typically for about $225-$250 in that condition, but I waited for the best deal(took about a week of watching to get the deal I did). I would assume with the Nexus One coming out and being post X-Mas season, prices are down a bit, but will likely go back up a little come February when tax season starts.
Keep an eye out for a cracked g1 or one with other problems, then re-use the board. I see them on CL for $40-60 regularly (although none right now).
I would talk to HTC and tell them where you bought it and when, it helps if you have the transaction recorded! You should be able to convince them to cover it if you have enough proof. Nothing wrong with using the truth to your advantage.
Depending on where you live, you can find a good number of people selling their G1 on craigslist. I got bored and just did a search now.
$70 w/o battery or cover (sounds sketchy).. $100 in good condition.. $200 unlocked. Seems like the average is $150 around here.
I got mine for 100 brand new shipped from tmobile! The person didn't want it as they got a new phone so you may get lucky and get a brand new one for a real cheap price
I bought a cracked G1 on ebay for ~90USD. I found 2 within 100mi on craigslist, but both were scooped up by someone else within the first hour of being on the list.
I followed the step-by-step guide here to swap the phones' guts and now I have a locked (but not bricked) phone, and a dud.
Maybe I can still fetch a few bucks for the bricked, cracked (screen) phone.
With the Nexus out now I bet quite a few early adopters like me are switching. I got a msg from my buddy today saying once his Nexus arrives the G1 is for sale. He wants $100 for it, pretty average price around here for a working, but not mint, G1
aceo07 said:
TMobile won't support you unless you bought the phone from them.
I called HTC last week to check on my G1 warranty since TMobile wouldn't support me. I was told (by HTC) that warranty is 15 months. Mine expires next month. Did you give them your S/N to check your warranty?
Though, if it was rooted then your warranty is void. Unless you want to pay for them to fix it for you, don't send it in. I don't know how they know if you rooted or modified anything, but if they find out you will be charged a minimum (triage) fee even if you decide you don't want to pay for actual repairs.
Click to expand...
Click to collapse
Correction, TMobile will not support you, even if you bought a phone from them.
So today I realized I needed the dust under my screen cleaned and the speaker fixed and and the worn buttons replaced. When I went in my phone was running fresh 2.0d with rosie, and some of my own tweaks (theme). Even though it voided my warranty they still replaced the screen and buttons. I am still trying to see if they fixed the speaker too (earpiece) but I wasn't able to boot because they busted my 8gb sd card... I was pissed so I took it back but the rep there said they couldn't replace it because I bought it as BestBuy. But I then talked to the repair guy and he said he would replace it, which he did.
Anyways, I guess the point here is that sprint doesn't care if you are rooted, hacked, tweaked or retarted. They still will repair your phone! This was at sprint in Emeryville (CA) btw.
Also, I have one question; I was a new Sprint customer when I bought my hero, and online, it says I am eligible for an upgrade. It has said this since the day I got my phone... Is this normal?
... and they cleaned the dust/ replaced your broken stuff for free, right? ive been trying to get my phone's dust removed, but it seems like all these stores say that they've never heard of it, or it counts as cosmetic.
gmelchert said:
So today I realized I needed the dust under my screen cleaned and the speaker fixed and and the worn buttons replaced. When I went in my phone was running fresh 2.0d with rosie, and some of my own tweaks (theme). Even though it voided my warranty they still replaced the screen and buttons. I am still trying to see if they fixed the speaker too (earpiece) but I wasn't able to boot because they busted my 8gb sd card... I was pissed so I took it back but the rep there said they couldn't replace it because I bought it as BestBuy. But I then talked to the repair guy and he said he would replace it, which he did.
Anyways, I guess the point here is that sprint doesn't care if you are rooted, hacked, tweaked or retarted. They still will repair your phone! This was at sprint in Emeryville (CA) btw.
Also, I have one question; I was a new Sprint customer when I bought my hero, and online, it says I am eligible for an upgrade. It has said this since the day I got my phone... Is this normal?
Click to expand...
Click to collapse
It depends on the store. If they actually take a look at your phone and the tech's feeling grumpy, he'll tell you you're screwed. It's usually safer to just take it back to stock before turning it in for repair work.
Also, if you had an 8gb SD card make sure the one they replaced it with is the same class. If you had a class 6 card, you might be using a class 4 now.
Technically I don't think you're supposed to be eligible for an upgrade as soon as you start your account, but who knows? It might be some new marketing thing Sprint has come up with. I've been with Sprint for 12 years now, so I miss out on the new stuff.
gmelchert said:
So today I realized I needed the dust under my screen cleaned and the speaker fixed and and the worn buttons replaced. When I went in my phone was running fresh 2.0d with rosie, and some of my own tweaks (theme). Even though it voided my warranty they still replaced the screen and buttons. I am still trying to see if they fixed the speaker too (earpiece) but I wasn't able to boot because they busted my 8gb sd card... I was pissed so I took it back but the rep there said they couldn't replace it because I bought it as BestBuy. But I then talked to the repair guy and he said he would replace it, which he did.
Anyways, I guess the point here is that sprint doesn't care if you are rooted, hacked, tweaked or retarted. They still will repair your phone! This was at sprint in Emeryville (CA) btw.
Also, I have one question; I was a new Sprint customer when I bought my hero, and online, it says I am eligible for an upgrade. It has said this since the day I got my phone... Is this normal?
Click to expand...
Click to collapse
most techs don't care as ive met a few with rooted hero's.
justinisyoung said:
... and they cleaned the dust/ replaced your broken stuff for free, right? ive been trying to get my phone's dust removed, but it seems like all these stores say that they've never heard of it, or it counts as cosmetic.
Click to expand...
Click to collapse
totally free
U can upgrade at any time but youll get 75 credit on a new phone after a year and 150 after 2 years
smw6180 said:
Also, if you had an 8gb SD card make sure the one they replaced it with is the same class. If you had a class 6 card, you might be using a class 4 now.
Click to expand...
Click to collapse
yeah I had a class 2 and got a class 2 lol I was hoping they might give me a class 4 or 6.. haha
I bought a class 10 16gb a few months ago, but even though it was "SDHC" not "SDXS" or whatever it's called, it was still classified as "SD 3.0". the hero only has support for 2.0... I am hoping that the EVO supprts 3.0 because that card cost me $100. stupid I know.
98classic said:
U can upgrade at any time but youll get 75 credit on a new phone after a year and 150 after 2 years
Click to expand...
Click to collapse
it says I am eligible for $150 upgrade. They also told me I don't have to renew when I upgrade because I just did to get a corp discount
gmelchert said:
it says I am eligible for $150 upgrade. They also told me I don't have to renew when I upgrade because I just did to get a corp discount
Click to expand...
Click to collapse
Ahhh corp account explains it, my old account was like that, didnt have to wait for the credit but they were all phones for workers so their phones were worth like 49.99 lol
yeah dust is a known issue we will clean it out for free unless you are annoying about it...there are some people that are like SUCH A DUMB PHONE LETS DUST GET UNDER THE SCREEN...and they are really picky about like 3 specs of dust at the bottom of the screen...its not something we have to do, its cosmetic so just be nice to the repair guys.
98classic said:
Ahhh corp account explains it, my old account was like that, didnt have to wait for the credit but they were all phones for workers so their phones were worth like 49.99 lol
Click to expand...
Click to collapse
I just got the corp upgrade though, and I've had the $150 upgrade status since I got the Hero in November. Plus they still have the Pre and and moment and other phones like that on the list. Evo here I come! haha
Go and upgrade the phone. I've done this a few times. Then send me your old hero
So they can replace the silver section with the home/arrow/menu buttons on it? Mine is starting to chip but thought I might have to just deal.
srb7215 said:
So they can replace the silver section with the home/arrow/menu buttons on it? Mine is starting to chip but thought I might have to just deal.
Click to expand...
Click to collapse
yup! I didn't even ask em too. it was nice.
jerry43812 said:
Go and upgrade the phone. I've done this a few times. Then send me your old hero
Click to expand...
Click to collapse
haha when the evo comes out sure!*
*at the expense of $200 lol
gmelchert said:
I just got the corp upgrade though, and I've had the $150 upgrade status since I got the Hero in November. Plus they still have the Pre and and moment and other phones like that on the list. Evo here I come! haha
Click to expand...
Click to collapse
Did you buy your Hero at Best Buy? I got mine at Best Buy and have always had the $150 discount available on the Sprint website. My wife got hers at a Sprint store and doesn't have the discounted upgrade option.
Digitaltigre said:
Did you buy your Hero at Best Buy? I got mine at Best Buy and have always had the $150 discount available on the Sprint website. My wife got hers at a Sprint store and doesn't have the discounted upgrade option.
Click to expand...
Click to collapse
Yeah I did get mine at bestbuy. thats weird. you would think they would advertise that haha
gmelchert said:
Yeah I did get mine at bestbuy. thats weird. you would think they would advertise that haha
Click to expand...
Click to collapse
I got mine as Best Buy and it did indeed use my upgrade price, which removed it from the site.
wish i had your tech, my mini usb port charges sometimes and ive totally lost audio through it. ive gone 3 different times hoping to get a different tech or person helping me and everytime i have gone they tell me A. it has a headphone jack, you dont need audio from your ExtUSB and B. it shows it charges now, so it works. They recommended I borrow a phone from a friend until i can afford to buy a new one...
Im cancelling my contract and going back to ATT, its not worth it to save money on my bill if I have to constantly dish out money for new phones.
i wouldnt do that.. come on. you ave the evo coming out in a couple months.
Sent from my MatrixROM using the XDA mobile application powered by Tapatalk
so your saying i can take my phone in and get my phone fixed. end button paint off and also alot of dust.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
I am posting a new thread because the other related threads were misleading at best and I searched high and low for this info and finally took a chance to confirm it.
When I lost my nexus at the beginning of the month, Asurion told me they would not replace it, my only choice was a vibrant.
I tried the MT4G for this month (CA has 30 day remorse) and prefer the N1.
Called again and told them the last info I could find from August was that N1 was available from google through the developer program. I could not find any answer to the question "Is the Nexus One really still available?"
I spent the $25 to join the developer program and the answer is "YES"
I can order up to 10 at full retail.
Of course, if this were uninsured, I would just buy one off the street and I will drop the insurance because it has been a royal waste of time, but as soon as I scrape up an extra $600 (because it will likely take a while for Asurion to reimburse me), I will get it.
I went all the way through the purchase process up to the place order button, so it looks like there is no backorder or anything.
It appears the only requirement to join the developer program is a google account (can be an apps account but only certain kinds) and $25.
Edit - Fockers backed out on my "deal" only offering POS vibrant. certainly not same capability or features as N1.
Fail to see how this indicates that Asurion will cover your new N1... How about we wait and see what happens in the end.
daijizai said:
Fail to see how this indicates that Asurion will cover your new N1... How about we wait and see what happens in the end.
Click to expand...
Click to collapse
They will reimburse you up to the retail value of the phone, minus deductible, if you don't wish to use one of the options they provide you. If you want to spend the $ to join as a developer, the OP is right - they will cover you.
so are you saying they will only offer the vibrant and not the mytouch 4g?
The OP is saying that he will pony up $600 out of his pocket for a new Nexus One, which will then be reimbursed by Asurion, minus $140 deductible.
hhmm.
1. At what point can the insurance be added?
I bought my Nexus when it came out earlier this year.
I am not a developer, just a damned happy user.
2. At what point can I pay the $25 developer fee?
T-Mobile told me that they would NOT insure my Nexus cause, because I didn't have insurance on my previous phone (G1), and also because I didn't but it through them.
I really dont NEED the insurance. Jeez, I've never even dropped my Nexus. It's still pristine
But I'd rather have it and not need it ... than to need it and not have it.
When I bought my phone from Google, I called T-mobile when I recieved it and put insurance on it.
OrganizedFellow said:
hhmm.
1. At what point can the insurance be added?
I bought my Nexus when it came out earlier this year.
I am not a developer, just a damned happy user.
2. At what point can I pay the $25 developer fee?
T-Mobile told me that they would NOT insure my Nexus cause, because I didn't have insurance on my previous phone (G1), and also because I didn't but it through them.
I really dont NEED the insurance. Jeez, I've never even dropped my Nexus. It's still pristine
But I'd rather have it and not need it ... than to need it and not have it.
Click to expand...
Click to collapse
1. If I remember correctly policy says within 30 days, but I would call them anyways as they still might. When I got mine they wanted to physically see the phone first, just to make sure they weren't insuring air or an already broken phone. Made sense since I didn't buy it from T-Mo they couldn't just look it up. Bought mine on launch day, and had ins. by the end of the week. $140 deduct is way cheaper than $579 again. It did take a week to get everyone on the same page (Asurian and T-Mo) since the phone was so fresh it wasn't in any of their published list of phones yet.
2. Anytime. It's just to register as a developer. If you never buy a phone or make an app im sure Google is happy to keep your $25. Just buy the phone whenever you're ready.
I got the insurance because warranties are for *ussies. I like to void them (XBMC, DD-Wrt, cars, etc) and planned to with my Nexus as well. Since warranties are intended to only ever cover manufacturer defects, not user error, if I bricked it or fried it it's insured. Look into it, and if you can get it do it. It's only like $4.95 a month. And you're right: If you don't have it, you'll need it. And if you have it, you wont need it.
And don't fear dropping it, I have. Too many times. Almost shed a tear the first time. Til I realized this thing is so damn-well built, I have but only 3 scratches. And it has taken a couple of ugly falls.
marquez1369 said:
so are you saying they will only offer the vibrant and not the mytouch 4g?
Click to expand...
Click to collapse
Yes, thats what they did to me.
player911 said:
The OP is saying that he will pony up $600 out of his pocket for a new Nexus One, which will then be reimbursed by Asurion, minus $140 deductible.
Click to expand...
Click to collapse
They didn't let me take this path and I called 3 times talked to different people. In the final call, I said I'd prefer a G2 since it is very similar amd this very nice/polite guy went to the supervisor (so he said) and 10 mins he came back and said they woudlnt do it bcause the G2 has a keyboard and the N1 doesn't. The G2 covers the G1 he said.
So, I have now a vibrant which I am starting to like except for the GPS which is worth &^#$. However the Vibrant experience made me decide to get a Nexus S when it comes out (GPS fixed-hopefully, camera flash, 2.3, SAMOLED, etc etc).
Messing with the vibrant firmware is a tricky road though.
Funny thing, I bought a G2 and disliked it to death (except the HSDPA+), returned it in five days, tried an HD7 and settled on the Vibrant at the end.
marquez1369 said:
so are you saying they will only offer the vibrant and not the mytouch 4g?
Click to expand...
Click to collapse
That is correct at this time. I found someone to lend me the extra $500 and called asurion to make sure I had the process right and fockers said "we show reimbursement is denied for this phone because we can't go to the google site and buy it"
It's completely f'd up. The damn phone is available at retail for the same purpose it was originally sold (developer phone) and they are saying "nope".
My claim can stay open through late april, so I am going to hold on until I can find a way to force them to get me an N1 or get something better than a POS samsung vibrant.
negroplasty said:
They will reimburse you up to the retail value of the phone, minus deductible, if you don't wish to use one of the options they provide you. If you want to spend the $ to join as a developer, the OP is right - they will cover you.
Click to expand...
Click to collapse
Looks like they are not going to let me do it without a fight. I have a decent loaner phone so I am not in a huge hurry.
Has anyone had success getting asurion to cover an N1 purchased from anywhere besides google's website?
This seems like typical insurance ripoff crap. I think I will have to consider squaretrade or one of the other "write a check" type providers for my next phone. I sure won't do assurion anymore unless it is just until I get another policy in place.
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
resinous said:
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
Click to expand...
Click to collapse
Almost certainly not. They don't even offer the G2, only the POS vibrant.
About two weeks before my claim, they changed the way they work with T-Mobile.
They only authorize phones that T-Mobile sells and T-Mobile ships out the replacement handsets from their own warehouse.
This doesn't make sense for a phone that is unlocked and is just using T-Mobile service, but asurion seems to be saying they only provide replacement phones that are sold by carriers no matter what you think you are insuring with them.
resinous said:
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
Click to expand...
Click to collapse
LOL. Heck, Tmobile USA won't even be insuring the Nexus S!
675 Trip said:
Almost certainly not. They don't even offer the G2, only the POS vibrant.
They only authorize phones that T-Mobile sells and T-Mobile ships out the replacement handsets from their own warehouse.
Click to expand...
Click to collapse
Yep. Happened to me, the first vibrant had a greenish screen so I cried foul but came with a *T-Mobile* 1yr warranty in the box, so they bounced me to TMO who shipped me a replacement one, refurb as well. Came from the same address and in the same box as the original.
They were nice during the whole very long process (seems I was lucky, I saw tons of people on the web claiming they were quite rude).
I'm not hating the Vibrant so far -although I tried to reject it in every possible way-. Has a nice screen and doesn't have the 3G issue I had until the last day and my GF's still has. Miss Froyo and an easy way to install roms. Has a freakin' awesome camera....
galaxys said:
LOL. Heck, Tmobile USA won't even be insuring the Nexus S!
Click to expand...
Click to collapse
shame. wow not even allowing people to replace with a G2
How much are Vibrants going for on Ebay? Perhaps get the Vibrant and sell it. Cash money toward a Nexus
OR
Just call can keep complaining. Say you were instructed to buy the phone and get reimbursed. Tell them you "now" have the phone and are awaiting reimbursement.
ELSE
Tell them you want all of the money you paid to them refunded since they are running a fraudulent scam of a business.
I just went through something like this (not exactly) with Asurion. You pay $5 a month. I had a Motorola Cliq and it was junk. Regardless I smashed it. The deductible was $120. wtf. I could buy a new one for less as my line was eligible for an upgrade.
Needless to say I purchased a MyTouch 3G Slide, in which case my GF left 4 days later. Moral of the story: Don't buy chicks phones and don't pay for Asurion crap. I broke the motorola on accident btw.
bought a brand new N1 the day google announced the NS and right away i called Asurion and added the the insurance.
GHOST99K said:
bought a brand new N1 the day google announced the NS and right away i called Asurion and added the the insurance.
Click to expand...
Click to collapse
Exactly and if you try to make a claim, they will offer you a Samsung Vibrant AND THAT'S IT!
I need to find my actual contract to see if there is any fine print I can take advantage of. Online I read something in one policy that they would replace it with a device with the same capabilities. I am not sure that is in mine.
You're better off buying a squaretrade policy, it looks like, and just holding the assurion policy for the 30 day grace period before squaretrade takes effect. If you buy squaretrade same day as purchase, no waiting period.
If squaretrade can't fix or replace, they write you a check.
I had an original Focus that got run over by a car and I had to get a new one using my insurance. I received that one a couple weeks ago. I called the insurance company because the new one had bad signal problems and I asked for another phone. I just received the new one and it's a refurbished. Is this normal policy? I paid $200. for my original Focus and I'm not too happy getting a refurbished model.
Are they not making these anymore or are they having problems with the new ones?They never told me they were sending me a refurbished. I'm just wondering if anyone here has received a refurbished for replacement?
Policy
What does your policy say? The ones I have seen, and I think the warranty terms as well, allow for refurbished phones.
if you gripe to the right people you should be able to get a new one.... it might take going to a few stores and talking to the right manager..
The signal is better so far than the old one, at least is doesn't lose calls all the time. It looks in good shape too but it's hard accepting a refurb being that I paid $200 for this thing.
I'll have to look at my contract as it applies to what they can give me but on the phone she didn't mention a refurb as a possibility. She only said a new samsung or a phone of equal quality. I'm not sure how a refurb is of equal quality to a brand new phone. I'll keep this for a few days to see how it works out. Thanks for the replys.
This is for ATT, my understading it was on suposed to $50 for replacement. I asked when I purchased the insurance thru ATT. Did they feed me a load of BS?
thanks
Nothing wrong with a refurb so long as it carries a warrenty, has no scratches, and is not full of ear wax ! Sometimes you are better off with a refurb as it's been fully tested or any potential known issues are fixed.
But yes, always nice to get one fresh new one for sure.
ktdan1 said:
This is for ATT, my understading it was on suposed to $50 for replacement. I asked when I purchased the insurance thru ATT. Did they feed me a load of BS?
thanks
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They do replace for $50, with a refurb. I've never had insurance with any carrier that offered a brand new phone. The refurbs are just as good, in fact probably tested even better than new ones.
wspaw said:
They do replace for $50, with a refurb. I've never had insurance with any carrier that offered a brand new phone. The refurbs are just as good, in fact probably tested even better than new ones.
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I did receive a new phone for my replacement the first time with AT&T. When I sent that one back because the signal sucked they sent me a refurb. This one is having issues also, the signal still sucks, the tiles seem to move all by themselves randomly and the phone freezes up. I've never seen tiles just move on their own like that, they just rearrange themselves into different locations, and the phone usually freezes up after that.
I have to stop buying new crap, I need to let someone else be the Guinea pig.
ktdan1 said:
This is for ATT, my understading it was on suposed to $50 for replacement. I asked when I purchased the insurance thru ATT. Did they feed me a load of BS?
thanks
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pretty much in as legal a way as they could... ive found most (not all) cell salesmen are like used car salesmen...they will say anything to make a sale... and that ins add on made him a nice bonus....
kawgirlval69 said:
pretty much in as legal a way as they could... ive found most (not all) cell salesmen are like used car salesmen...they will say anything to make a sale... and that ins add on made him a nice bonus....
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I tend to agree with you on that one, "A bunch of used car salesman". I have been with ATT for quite some time and I do my reserch but $50 for a replacement was less than my tilt2. I was a bit surprised and pleased.
Just a note my Focus has been running like a charm since day one, I was lucky enought to have a capable 16GB MCSD card out of the gate.
thanks
I'm selling my wife's rooted Evo 4g. It has MikG2.2 loaded now. The problem is that she dropped it with the charger attached and it broke the usb/charger port off the mother board. With a charged battery, the phone works great. I have a new charger port, but don't have the tools to attach it. If anyone is interested, I'm asking $100 plus shipping. Though I would offer it here before I put it on Ebay. Contact me via email at [email protected] if interested.
surprised no one has taken the offer yet. lol. however, not sure if you can get 100 bucks. well. then again... it's rooted. so idk. Right now I think the evo is the best phone with sprint... the Evo 3D beeps.
So no one here has skills? lol. however, when the phone is taken apart if the new owner takes it apart.... DON'T BREAK off the antenna. recall someone doing that. If someone has that 3500 battery or maybe two of those... they wouldn't have to worry about charging it. all they'd have to do is swap the battery every 2 days.
Oh well, guess I'll throw it on Ebay tonight. I've already replaced her phone with another Evo and am just waiting on root for 2.3.3 now. If anyone it interested let me know by tonight or it's off to Ebay. Thanks for looking everyone.
You could always take it to Best Buy or something and see what they'll give you for a trade-in. Their online estimator says even a poor condition Evo will get you a $73 gift card.
SilverZero said:
You could always take it to Best Buy or something and see what they'll give you for a trade-in. Their online estimator says even a poor condition Evo will get you a $73 gift card.
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This is probably your best bet. Asking $100 for a broken phone is probably not going to yield a lot of responses.
EDIT: Then again, I've sold a lot of broken/semi-working electronics on eBay for far more than I would have guessed it would sell for, so perhaps you'll get lucky.
I'll trade you my unrooted 2.3.3 Evo that has no scratches or marks on it.
decayer177 said:
I'll trade you my unrooted 2.3.3 Evo that has no scratches or marks on it.
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Hey decayer177, I just sent you a private message about this. Thanks and look forward to hearing from you.