Hi all,
I have had my HTC Hero for a little over 1 week now and feel compelled to write a small piece on how I am finding it.
As a bit of background I do not consider myself an expert on mobile phones and am not constantly swapping and changing every other week for the latest model. I generally upgrade my phone at the end of my contract every year for the latest model and have almost always felt disappointed a couple of days (or sometimes hours in) about how little mobile phones have moved on over the years (Nokia E71) or about how fiddly they are to use and how often they crash/need updating/need rebooting etc. (TyTnII).
In fact, I have not been as excited about a phone after a week since, well, ever! Everything about the handset just works.
The choice and selection of apps available is fantastic and are all so easily accessible via the Android market place that I am wondering how I ever coped without it before.
The interface is sooo slick and user-friendly with virtually no slow down that I have ever noticed. The ability to layout your homepage over 7 screens with links to all your most used functions without delving into menus has already saved me no end of time.
Compared with my previous WM phones this is soooo much more stable that I haven't even felt the need to play with additional ROMs.
Add on to that the soon-to-be-released Android 2.0 (hopefully with Google maps navigator) and I genuinely think that mobile phone OS's have come on more in the past 12 months than they have in the last 5 years.
The above isn't supposed to be a comprehensive review, and I realise their is nothing new their for the XDA regulars but thought I would post my feelings on the handset incase anyone stumbled upon these forums and wanted some first hand feedback.
Excellent overview. Modern phones like HTC and many others are micro computers with ability to make/recceive mobile calls and much more. I enisage that future updates will also have ability to make voice calls with GTalk etc.
One vital thing designers have lleft for future model is front camera for video calling. I experimented video call with sipdroid , worked well but almost nogood without a front camera.
cyberkid2002 said:
...and I genuinely think that mobile phone OS's have come on more in the past 12 months than they have in the last 5 years.
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you mean since android was published?
Will any future updates allow calls to come through while browsing or emailing?
Peter Franks said:
Will any future updates allow calls to come through while browsing or emailing?
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Do they not at present?
Peter Franks said:
Will any future updates allow calls to come through while browsing or emailing?
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I can certainly browse and make calls and email on my Hero - all at the same time. I believe every Android device on the market can do that - with the exception of the Moto Droid on VZW
Are you referring to the Moto Droid on Verizon in the US?
I just wish somebody would write something for vBulletin to make it easier to navigate xda-developers forum from Android! <hint><hint>
I tested this myself, and calls do not come through while a data connection is ongoing with EDGE or GPRS connection.
The data connection drops if I have a high speed connection (3G) if a call comes through, to give priority to the call, as it should.
There is obviously no problem when connected over WIFI.
After some searches I learned that this is a 2G network problem. As Android is using the data link much more then my previous WiMo phone, it is something to consider. So if I expect an important phonecall, I close the Mobile Network connection.
Someone else who can clarify what is exactly going on ?
Hmmmmmm. Now I'm confused. My calls are not coming through while data connecting. And my call waiting is not working property either. Either nothing or it works if you see it but not hear any bleeps.
I get several missed call alerts every day?
Right people, b4 you all get into a hissy fit, this is a network thing not a hero thing. If the network is dealing with your data connection they will redirect the voice call. unfortunately that's how it is.. But then again, why would I want someone interrupting my redtube time.......
Yes, that confirms my observations, that this would be a shortcoming of how 2G networks are setup. This is not a fault of the Hero or the Android OS.
It is just that Android is using the data connection just much more intensively.
It would be the same for the iPhone, remember that many people complained about lost calls when it just came out ?
The signal isn't brilliant, but on my old Moto workhorse phones, it's always full signal for the same network, side by side. The Hero does lack somewhat in signal quality. It's one of the pitfalls with this phone. The antennae isn't as strong as the old style phones.
Peter Franks said:
The signal isn't brilliant, but on my old Moto workhorse phones, it's always full signal for the same network, side by side. The Hero does lack somewhat in signal quality. It's one of the pitfalls with this phone. The antennae isn't as strong as the old style phones.
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seems to be the case with most (if not all) smartphones
I have to agree with Cyberkid. I also only change my phone at the end of a contract so I don't keep terribly up to date with the latest happenings in the mobile phone world. However, I knew I wanted an Android phone (mainly for the Google Navigation) when my contract came up for renewal and the Hero was the only one on offer from Three UK.
This phone is amazing. I had a TyTNII last and while very whizzy and impressive at first glance the whole thing was just an excercise in frustration. Yes, you could do all sorts of stuff with it but everything was awkward or just plain difficult to do.
For example, in the 18 months I had it I never managed to get connected to a public wifi hotspot. It'd tell me it was connected but nothing would be accessible.
This just does it. Wifinder tells me what's available and just connects to it with no fuss at all. Everything else seems to be just as easy.
Yes, it does lag a bit sometimes, mainly as far as I can see because it keeps non running programs in memory. I know it's not supposed to make any difference but the phone speeds up noticeably if I kill the apps I'm not using.
The only other problem I've found is the camera which is truly atrocious. The delay between pressing the button and the picture actually being taken is such that it's pointless taking a picture of anything that is moving at all, even slowly. I tried taking a picture of my daughter the other day as she was walking across the room and she was out the door before the shutter clicked.
Hopefully the new 2.1 rom will do something towards fixing this.
Betty_Swallocks said:
I have to agree with Cyberkid. I also only change my phone at the end of a contract so I don't keep terribly up to date with the latest happenings in the mobile phone world. However, I knew I wanted an Android phone (mainly for the Google Navigation) when my contract came up for renewal and the Hero was the only one on offer from Three UK.
This phone is amazing. I had a TyTNII last and while very whizzy and impressive at first glance the whole thing was just an excercise in frustration. Yes, you could do all sorts of stuff with it but everything was awkward or just plain difficult to do.
For example, in the 18 months I had it I never managed to get connected to a public wifi hotspot. It'd tell me it was connected but nothing would be accessible.
This just does it. Wifinder tells me what's available and just connects to it with no fuss at all. Everything else seems to be just as easy.
Yes, it does lag a bit sometimes, mainly as far as I can see because it keeps non running programs in memory. I know it's not supposed to make any difference but the phone speeds up noticeably if I kill the apps I'm not using.
The only other problem I've found is the camera which is truly atrocious. The delay between pressing the button and the picture actually being taken is such that it's pointless taking a picture of anything that is moving at all, even slowly. I tried taking a picture of my daughter the other day as she was walking across the room and she was out the door before the shutter clicked.
Hopefully the new 2.1 rom will do something towards fixing this.
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2.1 (or indeed a lot of custom roms) do speed up the phone loads and the camera problem is gone too.
Lennyuk said:
2.1 (or indeed a lot of custom roms) do speed up the phone loads and the camera problem is gone too.
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Yes you are correct. 2.1 will make Betty's child walk more slowly.
cbailey said:
Yes you are correct. 2.1 will make Betty's child walk more slowly.
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Do you have an url for the relevant API docs? Does it work on the teenage yob variety? There should be an app for that.
Im really looking to get one these bad boys tomorrow,Im coming from a g1 and im a little nervous about leaving android to go with windows again. The last windows phone i had was the tmo wing,i loved it at the time but it was a little frustrating having to keep on flashing new roms to stay updated and happy,plus I havent flashed anything since then so Im pretty much a noob at flashing again. I've read a couple of posts that other people posted on leaving android and its pretty much 40% in favor and the rest regretting it. Any tips or suggestions would be appreciated.
jkiller122 said:
Im really looking to get one these bad boys tomorrow,Im coming from a g1 and im a little nervous about leaving android to go with windows again. The last windows phone i had was the tmo wing,i loved it at the time but it was a little frustrating having to keep on flashing new roms to stay updated and happy,plus I havent flashed anything since then so Im pretty much a noob at flashing again. I've read a couple of posts that other people posted on leaving android and its pretty much 40% in favor and the rest regretting it. Any tips or suggestions would be appreciated.
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it all comes down to whether or not you can deal with pretty sh*tty battery life and without tons and tons of apps... If you want apps, you DONT want WM...
but the phone is extremely cool and EXTREMELY customizable... if you want this phone and apps, then you can either wait for the android port which is gonna take awhile from my understanding or you can wait for the EVO 4g that comes out this summer for sprint.. which is basically this phone with a 8MP (and 720p video recording) camera and android os..
I just got my HD2 but I might trade it in when that sumb*tch is released
Only if you don't mind constantly removing battery
Phone has horrendous stability issues.
Most issues come with the stock rom. Flashing (this is my first WM phone and I would consider it easy) to a more stable ROM here that can be found in these forums, helps get rid of a lot of the instability. For most, you sort of have to go through a lot to get the phone to actually act like a phone.
Thanks for the help guys,i really dont want too deal with any more battery issues with a new phone, i had enough battery issues with the g1 so thanks for telling me that cause thats pretty much a deal breaker for me. AS for the evo 4g,i was eyeing that but its for sprint and unless i pay $800 for an unlocked one i dont i will get it as i have tmobile. Another alternative i was thinking on is the nexus one,i spoke to a tmobile rep today and he said he has the hd2 and its siiting on a windowceil somewhere in his house and he claims the nexus one is the best phone out now. what are you guys thoughts on that.
Don't let a few people stray you away from picking up a good phone.
1. You are supposed to condition the battery for peak performance. Drain it completely. Turn it off. Charge it up to 100%. Turn it on and use it until its drained completely again. Repeat process. Unless there is something wrong with your battery, this will give you good longevity.
2. A custom ROM solves 90% of the problems people have with this phone. I didn't have any problems with mine on the stock ROM, but it works much faster and better on the custom one.
3. I came from the G1 and MyTouch and have not looked back even once. Sure there are more PUBLICALLY available apps. The customization ability and apps out there for WM is HUGE. You just have to look for them and do a little digging. They aren't right there in front of you spoonfed like Android does.
4. If you can flash a Wing, you can easily flash the HD2. It's ridiculously easy in comparison to other phones I have flashed/rooted. This forum is one of the best to show you what to do and how to do it. It makes it almost impossible to mess anything up.
My phone can and does last several days on a charge now that I have it conditioned and on the custom ROM. Go to the store, use the phone, and play around with it.
You will not be disappointed if you take the time to learn the phone and don't expect it to just work and be perfect out of the box. WM is not that way. Just like you can't expect your computer to be just how you want it out of the box, the same applies here. It takes some customization, some work, and some trial and error to make it do what you want.
tj05fx4 thanks for the well thought out response, after reading yours and a couple of other posts i'm most likely gonnna get it as there looks like there wont be another good phone coming out for tmobile anytime soon I might as well get this one. Hopefully i wont miss android too much but then again there's talk about an android port in the future(I still dont know 100% how that will work) but i'll look forward to it
jkiller122 said:
tj05fx4 thanks for the well thought out response, after reading yours and a couple of other posts i'm most likely gonnna get it as there looks like there wont be another good phone coming out for tmobile anytime soon I might as well get this one. Hopefully i wont miss android too much but then again there's talk about an android port in the future(I still dont know 100% how that will work) but i'll look forward to it
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ive been looking into this phone as well...just keep your old android phone (for me its a MT3G) and keep flashing roms to it thatway its alwasy updated
My HD2 battery was scary the first week also.
Now it totally beats the G1 battery to death
Now if I have it on constantly, and I mean constant, then it only lasts about 5 or 6 hours. But under normal use I can forget to charge it overnight and still mae it through the next day.
There was NO WAY my G1 could ever do that.
I bought 3 batteries for my G1 (one was a 2200mha) and needed them.
I ordered one for my HD2 and now think I should have saved my money.
Not sure what "stability issues" the guy is talking about. Only problem I ever had was the music player would stop playing for a second when my outlook was syncing.
Moving from stock rom fixed that.
The HD2 is the fastest, nicest and most customizable phone on the market. Don't let the negative people get you down.
They don't know how to use their phone because the came from another O/S (which I did too) or they have a broken phone. It works great.
Stability issues
A glance at the forums will answer the myriad problems with "stability;" I can say that using the phone for its intended and advertised purposes causes it to lock up, or sometimes just get very slow and jittery, period.
I DO know how to use my phone. I've been on windows mobile since winmo5 and on this forum since 2007.
This phone is not fit for its intended purpose and is half baked. It is the "emperors new phone" to mix a metaphor.
However I've not returned mine as I have hope that these issues can be resolved, but, I've had to waste a ton of time already with this thing.
Maybe mine is faulty, but a quick review of the forums will show that many must be also. In any event anyone buying this phone should be well warned that it will be a vortex of lost time and considerable frustration to get it to work anywhere near as advertised.
ministersin said:
Not sure what "stability issues" the guy is talking about. one on the market. Don't let the negative people get you down.
They don't know how to use their phone because the came from another O/S (which I did too) or they have a broken phone. It works great.
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I've had my HD2 since release day and have only experienced the lagging/freezing issue once, and that was early on when I inadvertently used the HTC/Sense Messaging application that comes with the HD2. That application is the bane of this phone. I don't text a lot, so I rarely used it, but if you send and receive a decent amount of text messages and you use this app, you are definitely going to experience lagging/freezing.
I found a post in the forums here to disable the HTC/Sense Messaging app and use the standard WinMo messaging app and have had ZERO issues with the phone ever since. I've also flashed to a number of Kumar's cooked ROMs with ZERO issues.
IMHO, the majority of the "stability" issues people talk about are related to that damned HTC/Sense Messaging app because without using it, my phone runs perfectly. Once in a while, I'll download an app that is poorly written and cause the device to act up, but a simple uninstall fixes it right away and I stay away from that app.
That said, only you can determine if you want to do the things you need to do to get the phone singing the way you want it to. Only you can determine if you absolutely have to have the thousands of useless apps that the Droid market has or if the apps on OMarket, MS Marketplace, Handango, etc. are enough.
This phone is an absolute keeper for me.
vplaza96 said:
I've had my HD2 since release day and have only experienced the lagging/freezing issue once, and that was early on when I inadvertently used the HTC/Sense Messaging application that comes with the HD2. That application is the bane of this phone.
IMHO, the majority of the "stability" issues people talk about are related to that damned HTC/Sense Messaging app because without using it, my phone runs perfectly.
This phone is an absolute keeper for me.
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'nuff said!
efjay said:
'nuff said!
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The only thing that bothers me is the 3G signal from TMOUSA. I will get out of that soon, but other than that this phone is not bad at all. Nice in-call volume, wifi-n (when enabled via reg tweak), 5 mp camera, and a big a$$ screen with WVGA resolution (plus a 16 gb card)...
The only time I experienced instability was when I flashed to NRG's rom. Stock works surprisingly well though (although, if I could remove most of the preloaded demos, it would be better)...
I am still in my remorse period but might just keep it after all
Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
Here are the last 3 emails out of a total 11 emails I got back from HTC:
Hello Michael,
Thank you for your responses to our questions.
Thanks to your responses, I was able to work with our headquarters on this behavior with your device.
We are investigating this issue with your phone freezing. Since you notice this behavior with HTC Sense enabled, we will likely have to update the software for the HD2. I cannot provide a timeframe for an update, but I can tell you where to look for updates. T-Mobile hosts the updates for their Windows Mobile phones at www.t-mobile.com/wmupgrade.
I hope that we have addressed your question in detail.
Thank you again,
Ryan
HTC Technical Support
www.htc.com/us
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Hello Michael,
Thank you for your response.
The freezing issue is to be helped with a ROM update as soon as possible. Our ROM updates for T-Mobile phones are hosted by T-Mobile as soon as they are available.
If you still need further response, feel free to let me know what your concern is.
Ryan
HTC Technical Support
www.htc.com/us
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Hello Michael,
Thank you for your response.
You do not have to apologize to me. I understand how frustrating it is when your device freezes. I hope that the update will be out soon. There are many factors that go into finalizing an update between T-Mobile and HTC, so it may feel like it is taking a while. I do know that from HTC’s US headquarters that we are hard at work to address this issue.
Thank you,
Ryan
HTC Technical Support
www.htc.com/us
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Members, please, contact HTC by using this link HTC Customer Service, fill out the quick information and send it, and PRESS THE ISSUE that your phone is having terrible problems. I have link them to this forum and they are READING the threads here but it's more apparent if you keep contacting them, get the message out so they can get an update out ASAP.
are we really having this much trouble with our phones? I mean I understand that sense ui is laggy at times.. but if I remember to kill all my running tasks, its not that bad..
I have had a big problem with 3g connectivity but im not tech in a 3g area... but I go from h to 3g to g in the same spots my g1 has 3g.. I called and told tmo..
I mean granted this isn't a rooted android device but this is a good wm phone.. nearly everything I expected...
Raadius said:
...
The only thing I haven't done (and will not do) is flash my ROM.
...
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Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.
That's overkill. If I had to do all of that to my phone. I would have gotten rid of it already. The only real problem I had was my phone would not stay on 3G and my wifes phone is always on it.
I'm getting a replacement though.
SaintNULL said:
Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.
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It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.
no one
No ones going to do anything if you dont complain, they'll just say that they dont have records of complaints and its not a known issue. so they cant do anything about it.
i just sent a message
The only real problems I have with tmobile is their bad coverage areas and even though they have bad coverage areas, their coverage areas are exaggerated. It says I should have web coverage in my area, but when I try to place an order for a plan they tell me that cant do it because there is no service in my area. That and I could only half hear the person on the phone because I could hear a bunch of idiots in the back ground not doing their jobs and some god awful singing. And I have to order a new sim card because they said that my sim number must have been an accidentaly reissued number because its already in use.
jas0nw0ng said:
It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.
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Took the words out of my mouth.
I just sent a message, after this device might never buy a HTC phone ever again.
I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!
mystik610 said:
I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!
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+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying
Snarksneeze said:
+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying
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+2
I can tell you that I had many of those problems and after flashing a custom rom, I've fixed my HD2 almost to perfection, not only the way it looks but stability. Only problem I keep having is 3G connection problems, and by the looks of it, its not the device anymore, seems more like T-mobile's service.
I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.
joe_coolish said:
I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.
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In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!
mystik610 said:
In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!
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Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.
This is what pisses me off about the whole issue... we ALL know what this site is about. Regardless, NO ONE should HAVE to flash a damn rom to get a phone to function like it should out of the box...especially when you have people that are spending $400+ for it. That's just plain pathetic, bs and I just couldnt go for it which was why I simply returned mine and got my money back. Flashing is cool, but not everyone comes here for new roms... some people come for software, tweaks or to figure out how to do other things.
Telling someone that they SHOULD just flash a rom and deal with it.. even though roms are nice lets just be real, almost every single one of them has SOME kind of bugs with it. That's one of the main reason I stopped doing the flash dance and chose to stick with the stock rom to begin with. But when you buy the phone and it already has bugs, YES people have the right to complain about it and want the issue resolved. That's about as dumb as buying a Mercedes with a blown header and saying.. well you should just put aftermarket headers on it anyways. Should the car just WORK when you buy it? And if it doesnt work.. you take it back and get it serviced or another car.
joe_coolish said:
Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.
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That would probably be true if HTC were releasing more windows mobile based phones and updating sense for new models, but windows mobile is at the literal end of its product life cycle, and development has come to a hault. We've already seen sense updates for Android, but most of those probably won't make it to windows mobile.
Unless it becomes a public relations nightmare for HTC, I don't see them springing to the service of HD2 users....cost is the biggest reason. They've already sold us an HD2, and they've moved onto releasing several models to replace the HD2. Continuing to develop for it will do nothing to generate more revenue for them. HTC's market-share is growing significantly by constantly pushing the hardware bar higher every few months.
I dont think these people who flash roms understand that, a phone shouldnt have so many ****in issues. It should work properly, and their is no word on whether or not T-mobile/HTC are working on an update..This completely B.S for a phone to have so many issues..I've had a dash,iphone, BB 97000 no problems..
Raadius said:
Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
If your device has so much problems im sure it's a faulty one why not replace it under warranty??
Mine working perfectly out of box (i wonder where's the lagging was) i dont flash my rom, if it aint broken why fix it? i just do some tweaks that's all
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because i dont want a refurbished phone. I seriously think i'm done with HTC and anything they add to a phone. I will never buy a phone with Sense U.I on android only ones that dont have it. Also why cant they keep us posted on an update. Its kind of B.S that they release a phone but stop making updates or wont make any because Windows Mobile is dead.. Thats like M.S not updating XP or Vista anymore because Windows 7 is out. People bought this phone a month ago so its ****in new in the U.S and their should be updates being handed out..If not HTC i hope they fail as a company and prob will in the future. Creative destruction new companies come and old ones die just like Palm.