Hi.
I have galaxy for about 4 weeks now. After two I had to wipe the device because of random rebooting while connecting devices via bluetooth and wifi networks. Even now it makes me smash it, but it seems to be not often issue.
After that wiping to defaults, galaxy become turning itself off after fully charged battery. how to fix that? that is really irritating, when leaving phone to charge during night ... and in the morning it is powered off :|
another problem is that I could not access the start-up menu (up or down + home + power) I have only proceeded the setup menu defaults reset option.
please help
Galaxy v JM2/JM1 2.1 update
sounds like a defective unit
but it could be one of those with the comatose bug, the ones that will lock up in sleep mode because of poor signal for data
I don't think it has defect... in that case, it should act similar in the same situations.
Now the problem is different .. :| can't access the downloader/recovery menu and there is only the yellow exclaimer mark telling that there is no connection (I was flashing to 2.2 :| and something went wrong)
does anyone know working solution in case where 3button click doesn't work?
the hair dryer heat, to unlock the 3 button boot into Download Mode to flash again
are you serious about the hair dryer heat? it seems that you are joking ....
please explain me step by step how to unlock the download or recovery mode
-------------
found heating up information .. you didn't joke
I will try that method later
thank you
Another way http://forum.xda-developers.com/showthread.php?t=785201
I've found that after bricking the device. In that solution I must have working (booting) device, which I don't have now....
I have the same problem with a Galaxy S I897. Problem start when I bought a new OEM battery with dock. Happen only when I fully charge the battery and leave the phone alone, if I make a considerable use of battery this don't happens.
I'm using cognition 4.3 and this don't happens on cognition 4.3... I'm going to test today with another battery to see if a problem with the battery or a permanent problem specific of my phone
Check the thread below, might be a GB driver issue which shuts the charger off after full charge and makes the phone run on battery instead:
http://forum.xda-developers.com/showthread.php?p=14952316#post14952316
Related
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone
Hey guys
Im looking for some help, although im not sure theres much that can be done...
These are the steps i did on an Australian p6810 stock device:
Install ICS using odin
Using temporary CWM, root the device
Flash CM9 to it
Wiped dalvik, batt stats, cache, factory restore (in both stock and cwm)
Boot to CM9 fine, but wifi doesnt work
Apply the wifi.zip fix as well as gapps
Boot to CM9 fine, but wifi doesnt work and gapps arent visible (or installed)
Applied the fix and gapps again, still didnt fix
So i decided to reflash CM9
Flashed CM9 and straight after did gapps and wifi.zip
Did a CWM factory reset
During the reset process (which took a loooong time), my device turned off (pretty sure it had plenty of battery)
BRICK
Now i cant turn my tab on at all. The screen doesnt respond, no matter how long or how many times i press the power button
Any help?!
have you try to charge your tab... then try to go to download mode... if it still working... flash stock ics again...
edan1979 said:
have you try to charge your tab... then try to go to download mode... if it still working... flash stock ics again...
Click to expand...
Click to collapse
its been charging for about half an hour. still not turning on so cant get to download mode!
I was reading a post on here about bricking and battery issue with the tab 7.7 which should be easy for you to find...Google it
On that post they spoke about taking the tab to any cell shop and having different battery packs put to it and this had revived the tab, the two guys who had got it working again said they had used a bigger voltage / amp battery to kick it back to life again. do a search and see what you find.
Now dont get me wrong, I have no idea how they got to do that as the battery is built in and the power connection is through the 30pin cable....maybe they plugged in the 30pin and used a transformer on the USB side to jump the battery back to life, I have done something like that before on a old phone that didnt charge and it worked, but its not the safest as wrong voltage could pop something.
Or the only other thing I can think of is the battery is totally dead or broken, in that case I would suggest a repair shop....but thats last on the list!
I am sure it might not have been enough charge before you strated...I had my battery die over night and it took a good 30min on charge to start showing any charge life at all.
Once you get the power working, I am sure we can un-brick your baby for you
slide200sx said:
I was reading a post on here about bricking and battery issue with the tab 7.7 which should be easy for you to find...Google it
On that post they spoke about taking the tab to any cell shop and having different battery packs put to it and this had revived the tab, the two guys who had got it working again said they had used a bigger voltage / amp battery to kick it back to life again. do a search and see what you find.
Now dont get me wrong, I have no idea how they got to do that as the battery is built in and the power connection is through the 30pin cable....maybe they plugged in the 30pin and used a transformer on the USB side to jump the battery back to life, I have done something like that before on a old phone that didnt charge and it worked, but its not the safest as wrong voltage could pop something.
Or the only other thing I can think of is the battery is totally dead or broken, in that case I would suggest a repair shop....but thats last on the list!
I am sure it might not have been enough charge before you strated...I had my battery die over night and it took a good 30min on charge to start showing any charge life at all.
Once you get the power working, I am sure we can un-brick your baby for you
Click to expand...
Click to collapse
Thanks for the advice! I'm not sure it's a battery problem though? Is there anyway I can tell?
To be honest, the only way you are going to know if the battery is the issue is if you take it for a battery swop....will be a samsung outlet and cost you. I have heard that some 7.7's that have done wipes from in CWM and not the 3e recovery have caused bricking, it may be that this has happened to you. please check the other brick posts on here and I am sure after reading them all you will have a better idea of what is going on. before I do anything on mine I check all the bricking posts to see what could cause the problem and stay away from those changes or mods....if possible
sometimes plugging it in and out of the wall charger and then computer and back again to wall might help, I dont promise anything.
how long have tried holding the power button, and have you tried holding the power button while pluggin it in....
let me know what happen's please....
slide200sx said:
To be honest, the only way you are going to know if the battery is the issue is if you take it for a battery swop....will be a samsung outlet and cost you. I have heard that some 7.7's that have done wipes from in CWM and not the 3e recovery have caused bricking, it may be that this has happened to you. please check the other brick posts on here and I am sure after reading them all you will have a better idea of what is going on. before I do anything on mine I check all the bricking posts to see what could cause the problem and stay away from those changes or mods....if possible
sometimes plugging it in and out of the wall charger and then computer and back again to wall might help, I dont promise anything.
how long have tried holding the power button, and have you tried holding the power button while pluggin it in....
let me know what happen's please....
Click to expand...
Click to collapse
So i took apart my tab in hopes i could do a battery pull:
http://www.jtagbox.com/jtag-news/ri...y-tab-77-unbrick-boot-repair-supported-world/
and no luck, it doesnt auto power on
Im considering doing jtag... but hmmmmm
https://www.dropbox.com/sh/rqhhgs34vuzt4u4/fGwL0TiSYc
i pulled out the power/battery cable, plugged the tab into the computer and then plugged the power in. nothing.
it also didnt work when i plugged it into the wall
When plugged in my wifi chip gets warm... hmmm
@Scottyn...
Dude, you need to do the swopping of power from wall socket to computer then back again and again and again......all the time while doing this holding the power button in.....try it
Also, if you have puled the thing apart now you should be able to test the battery for power with a volt meter or something....
does the battery have power...
does the battery get power from the cable or pin running to the battery?
Can you turn the tablet on with a different power source to the battery terminal on the phone?
I would check these things first, then hold thumbs....I dont know, if it's not the battery then it may very well be a dead hardware issue and not a data issue or fried memory as they will normally boot the tablet to a point.....
May very well be the battery cooked
Im too scared to attach a an external powersource to replace the battery. I have the equipment, but it could easily fry the rest of the board
Ive closed the device back up, so ill have to reopen it before i chuck a voltmeter on the batteries
and ive swapped from computer to the wall about 10 times (swapping every 5 seconds). Nothing
Plus; if i diagnose the problem as a fried battery then cant really do anything about it
scottyn said:
Hey guys
Im looking for some help, although im not sure theres much that can be done...
These are the steps i did on an Australian p6810 stock device:
Install ICS using odin
Using temporary CWM, root the device
Flash CM9 to it
Wiped dalvik, batt stats, cache, factory restore (in both stock and cwm)
Boot to CM9 fine, but wifi doesnt work
Apply the wifi.zip fix as well as gapps
Boot to CM9 fine, but wifi doesnt work and gapps arent visible (or installed)
Applied the fix and gapps again, still didnt fix
So i decided to reflash CM9
Flashed CM9 and straight after did gapps and wifi.zip
Did a CWM factory reset
During the reset process (which took a loooong time), my device turned off (pretty sure it had plenty of battery)
BRICK
Now i cant turn my tab on at all. The screen doesnt respond, no matter how long or how many times i press the power button
Any help?!
Click to expand...
Click to collapse
We had a similar faith. It was when this wiping thingy messed up my Tab. My only consolation was that my Tab is under warranty and did some make up story at the service center. Had replaced the motherboard and now up and running. I'd promised myself that I'll limit my "genius" with rooting and flashing an official fw. Custom rom is a big no for me, no matter how great and stable it was. The wiping part is like kiss of brick. Yes, i know...there's a disclaimer.
sweet. Ive decided to send it all back over to australia. annoying, but ill get a guaranteed fix
I think ill stick to stock ICS from now on
scottyn said:
So i took apart my tab in hopes i could do a battery pull:
http://www.jtagbox.com/jtag-news/ri...y-tab-77-unbrick-boot-repair-supported-world/
Do you mean you opened up the tabs case?
how did you do this?
any pics?
I ve read you have to lift the screen from the back cover..
It scares me to think about levering it and cracking the screen or something..
Click to expand...
Click to collapse
As title states, have a sm-g935f running stock firmware that won't boot.
Had issues with it freezing and rebooting so re-flashed stock firmware, has run fine for approximately 3 weeks now when suddenly, whilst installing swiftkey it froze, then turned off. Had roughly 50% charge at this point. Have googled for hours now, tried different button combinations for varying lengths of time to try to boot. Have left it to charge for 2 hours and have just had another crack at it. Charge indicator does not appear on screen when plugged in, led at top of display does nothing at any point.
I'm out of ideas at this point, really could use the expertise of the greater xda community now, this is my only phone and its unusable right now leaving me connectivity-ly stranded.
Thanks in advanced for the help guys :cyclops:
Can u boot into Recovery mode?
No, it does nothing at all. It won't even attempt to turn on
So brick it is.
Boot it into Download mode by pressing Vol Down + Home key and Power Key. Then open Smartswitch app click preferences and click emergency recovery follow the steps then
I also had this problem. Basically you need to follow SjDU. If you cannot get into download mode. Try and leave the phone uncharged for 24 hours. Then charge for about 30 min and try to get into download mode.
AndrOmega said:
So brick it is.
Click to expand...
Click to collapse
Why thank you, so helpful
Thanks guys, ill leave for 24 hours, i just have no way of knowing whether its uncharged or not, it really gives nothing at all regardless of what i do. Not even a slight vibrate when i plug it into a charger or pc.
regardless, ill leave it and report back
Thanks
Hi,
It seems to me that it's really dead, give a try at leaving it uncharged for a few hours and then trying again.
However I wouldn't hold my expectations up, I had a similar problem with the Galaxy S4, phone was constant freezing after a Stock flash (I was using custom ROM before), then tried to restart the phone, phone got stuck and removed battery. Turned out bootloader died and I had to flash it again using JTAG (S4 was pretty easy to open up).
I hope that you won't need to use a JTAG Flash, since it needs to open the device and obviously S7 is pretty hard to get to the circuit. An easy option is trying an USB JIG to get to download mode (that is, if your phone has charge - hence you will need to try first the option others suggested - and a working bootloader), you can easily find this device for less than 5 dollars on eBay.
Hope you get your beloved device working again.
All the best,
~Lord
Sent from my Galaxy S7 Edge using Tapatalk
Hi people.
So i'm having a problem with my S7 Edge and i don't think it is common. A few weeks back I was using my phone and it would suddenly turn off and the battery would be drained too. After this first incident with the problem it happened more often, and the phone would start doing boot loops to the point where the phone just froze and turned off. When these problems occured it will usually need to be a problem where I do a safe boot (Volume up, Home button and power key), and everything will be fine (or to charge it if the battery drained), but recently, the phone just didn't work at all, to the point I waited for the battery to drain (10 hours), and try charging it, nothing happens.
So firstly I was watching a video and checking my CPU/Battery tempretures to see if that was the problem (the tempretures at the time were around 31 degrees), and mid way through the video it bugged out through the audio in a high screech and turned itself off.
I tried turning it on again but no response to the screen, i tried safe booting it, or every alternative booting option, it did not work at all.
Here is all the diagnostics and repairs I did, but no luck:
- Tried turning it on
- Different boot options (Volume up/down, Home button & power key)
- Cleaning the port for moisture detection
- Replacing the battery for a new one (Genuine one)
- Doing all of the above, with it on charge
- Connecting to a PC, but no detection
One positive I found was that when i put the phone on a wireless station, it would change colour to show that the phone is charging. I have however took the wireless out of the phone as it was in the way of the battery, and safely in my draw.
Before this final fault happened, I did do a recovery to a previous Android version, just incase if it was a software fault, but it wasn't. The phone is not rooted and I had it since September of 2016.
Is there any alternative options to do? As i'm running out of ideas to do as every solution on the internet is to turn it on, which i can't whatsoever.
The warranty is voided also as there is a crack on the screen lens, and it's way too much to pay for a repair.
I need some explination of why this is happening, so I can go in the right direction and not to waste money if i was going to a repair service, or purchasing the parts for myself.
Any help would be highly appericiated.
Check your installed apps to see if there any viruses on your phone. All you said are signs that your phone might have a virus (check how to remove it here: https://www.unlockunit.com/blog/how-to-tell-if-your-phone-has-a-virus/
However, there is a chance that you do not have any viruses on your phone, but at least you have to isolate this possibility.
Did you recall installing any app prior to this behavior?
This may be the case, however i can't turn on the phone at all. I tried every possible reboot possible, download mode, bios mode, safe boot, reboot, but nothing happens unfortunately. Unless i can do it whilst it is turned off, i can do something. I have a PC if i can do anything else with it.
I don't think I have installed any weird apps on the phone.
sounds like a brick to me. Not a lot I can thing of you can do.
If you place the wireless card back in does it boot?
IT sounds like you've messed with the internals, so possible you damaged something?
I don't particularly think that I broke it from the inside as it was behaving the same before i opened it. And when i used the wireless charging, it will only indicate it was charging or getting detected on that charging pad and not on the phone regarding a red led, or the charging icon
Have you tried holding volume down + home + power for 15 seconds and try turning on the phone again?
As mentioned in the description, I have unfortunately
MOweenSalah said:
As mentioned in the description, I have unfortunately
Click to expand...
Click to collapse
Have you had any luck? Am in the same boat.
So my phone was OK, when suddenly having 42% of battery it turned off and didn't turn on again. I can't access to download or recovery modes to flash it and change the ROM. The phone doesn't react even on charging (0 V, 0 A on the USB cable). Don't know what to do.
Did anybody have this problem too ? I really need to bring back this phone
Do you happen to have a blue led light and a completely black screen ?
xTweeBy said:
Do you happen to have a blue led light and a completely black screen ?
Click to expand...
Click to collapse
No, there is nothing. Just bricked phone without any sign of life.
Unfortunately, if that is the case, this may be a hardware problem related to the motherboard which needs to be replaced. Make sure to leave it for a few days then try to charge it to see if it would respond, otherwise, make also sure that this is not a display problem by checking if the device is working ( try phonecalls or so ... )
xTweeBy said:
Unfortunately, if that is the case, this may be a hardware problem related to the motherboard which needs to be replaced. Make sure to leave it for a few days then try to charge it to see if it would respond, otherwise, make also sure that this is not a display problem by checking if the device is working ( try phonecalls or so ... )
Click to expand...
Click to collapse
It is definitely the case. The battery itself gives 3.6 V but the phone is not getting it. I've seen a topic where a guy was advising to perform a JTAG flashing (can be a bootloader error) connecting the phone immediately to a power source (without battery). But not sure if I can perform it too. Any ideas ?
Bootloader errors are mainly due to motherboard malfunctions on the galaxy S7 edge, this is a very common issue where the only fix is to completely replace the motherboard, some cases can be repaired due to a reset or a stock rom flash ( which cannot be your cases because you cannot access to download more nor recovery) while others are fixed with a custom flash. Some very rare cases are also fixed with that JTAG flashing you heard of, this forces the battery to work and deliver its power to the rest of the parts, but this is a very risky operation which can damage your entire phone. If you wanna try it, I advice you to get some professional help as you can hurt yourself too in this process ! Good luck
It looks like you a main board issue. You might need to have that part replaced.
xTweeBy said:
Bootloader errors are mainly due to motherboard malfunctions on the galaxy S7 edge, this is a very common issue where the only fix is to completely replace the motherboard, some cases can be repaired due to a reset or a stock rom flash ( which cannot be your cases because you cannot access to download more nor recovery) while others are fixed with a custom flash. Some very rare cases are also fixed with that JTAG flashing you heard of, this forces the battery to work and deliver its power to the rest of the parts, but this is a very risky operation which can damage your entire phone. If you wanna try it, I advice you to get some professional help as you can hurt yourself too in this process ! Good luck
Click to expand...
Click to collapse
Thanks for the info. Is it possible to replace it with another board from another used phone ? Won't it cause any conflicts with other phone parts ?
Dude i had the same problem before 2 days and what i did was i ejected the sim tray and put usb cabel in it and hold every key and it booted up
Sorry for my bad english
AveHakob said:
Thanks for the info. Is it possible to replace it with another board from another used phone ? Won't it cause any conflicts with other phone parts ?
Click to expand...
Click to collapse
Yeah, you just have to make sure that it is completely working. But my experience shows that it doesnt end up really well, because the phone will just suffer from other malfunctions due to imcompatibility and all. So I dont recommend you doing it, if you really want to repair it, send it to the customer services !
Good luck
xTweeBy said:
Yeah, you just have to make sure that it is completely working. But my experience shows that it doesnt end up really well, because the phone will just suffer from other malfunctions due to imcompatibility and all. So I dont recommend you doing it, if you really want to repair it, send it to the customer services !
Good luck
Click to expand...
Click to collapse
Thanks. Their only recommendation is to throw away the phone because it's not going to work. Will try the official service too but not sure if they'll help me.
Creative one said:
Dude i had the same problem before 2 days and what i did was i ejected the sim tray and put usb cabel in it and hold every key and it booted up
Sorry for my bad english
Click to expand...
Click to collapse
Not quite sure how it can help, but will try it tomorrow maybe it'll work. Thanks
Same issue here, were you able to resolve it?
xTweeBy said:
Unfortunately, if that is the case, this may be a hardware problem related to the motherboard which needs to be replaced. Make sure to leave it for a few days then try to charge it to see if it would respond, otherwise, make also sure that this is not a display problem by checking if the device is working ( try phonecalls or so ... )
Click to expand...
Click to collapse
I had the same issue. As suggested that the phone may switch on once the battery is completely drained, I waited till last night and plugged it in and it started charging.
It was fine till this morning. I inserted the SIM cards and then connected to the laptop. I thought I would backup the data using smart switch before doing a factory reset. The backup went fine till 75% and then boom again turned off. This time there's a lot of battery left, and I might have to wait 4-5 days before it can be drained completely. But I'm now hopeful that it'll eventually turn on and when it does I'll immediately do a factory reset before doing anything else. I'm suspecting that a rogue app might be causing it. This time it might have happened while that app is being backed up. The LED is constant Red this time indicating the state it was connected to the laptop at the time of incident.
Is there anyway to drain battery quickly at this stage?
It turned on again last night when I connected the charger. It was showing the charging symbol. After 5-6 minutes of charge I tried to hold Vol - + Power buttons briefly to reset the device and it went off again. It's lying like a brick currently.
ilikered said:
I had the same issue. As suggested that the phone may switch on once the battery is completely drained, I waited till last night and plugged it in and it started charging.
It was fine till this morning. I inserted the SIM cards and then connected to the laptop. I thought I would backup the data using smart switch before doing a factory reset. The backup went fine till 75% and then boom again turned off. This time there's a lot of battery left, and I might have to wait 4-5 days before it can be drained completely. But I'm now hopeful that it'll eventually turn on and when it does I'll immediately do a factory reset before doing anything else. I'm suspecting that a rogue app might be causing it. This time it might have happened while that app is being backed up. The LED is constant Red this time indicating the state it was connected to the laptop at the time of incident.
Is there anyway to drain battery quickly at this stage?
Click to expand...
Click to collapse
had the same thing happen to me.
Initially crashed.
could be turned on after draining the battery(phone was still warm at times with screen off/phone off)
charged and could turn on again.
But the time it could stay on would decrease and decrease.
It then just bootlooped and with that would only accept charge turned off.
In the end I couldnt turn it on at all and it wouldnt charge.
Looking to replace my mainboard now. seems that the Flashmemory damaged itself.