Database Users

Blue Screen Crash Upon ActiveSync. HELP!

As soon as I connect my HD2 TMOUS (Touch X-TREME), my computer crashes.
I've hard reset the phone, erased all data on sd, removed sd, removed WMDC, reinstalled WMDC, but it keeps crashing.
What do I do?

rickyoon.vegas said:
As soon as I connect my HD2 TMOUS (Touch X-TREME), my computer crashes.
I've hard reset the phone, erased all data on sd, removed sd, removed WMDC, reinstalled WMDC, but it keeps crashing.
What do I do?
Click to expand...
Click to collapse
it shouldn't have to do anything with the phone, so I guess erasing the sd or hard resets are not necessary... which version of windows do you use? is it 32 bit or 64 bit? did you install the correct version of wmdc? and did you restart your computer prior to reinstalling wmdc?

If it's a BSoD it's very likely a hardware or driver problem...probably not something related to WMDC per se.
Can you post the details of the BSoD (AKA "Stop error screen")?
You should be able to find said details in the Event Log...

So I think there is something wrong with WMDC and my comp now.
Nothing else causes the crash but WMDC related programs. connecting the phone, starting WMDC on my laptop and/or reinstalling now.
Windows 7 64bit.
Ive had HD2 for 2 weeks, flashed few ROMS, and I've never had that problem until tonight. I wonder what had changed since this morning and now.
Sorry, I don't know how to work event viewer.
I might just do a clean windows install and see what is up.
Oddest thing...

rickyoon.vegas said:
So I think there is something wrong with WMDC and my comp now.
Nothing else causes the crash but WMDC related programs. connecting the phone, starting WMDC on my laptop and/or reinstalling now.
Windows 7 64bit.
Ive had HD2 for 2 weeks, flashed few ROMS, and I've never had that problem until tonight. I wonder what had changed since this morning and now.
Sorry, I don't know how to work event viewer.
I might just do a clean windows install and see what is up.
Oddest thing...
Click to expand...
Click to collapse
Or you could read the suggestions of people who evidently know more about computers than you.
See: My last post.

Spike15 said:
Or you could read the suggestions of people who evidently know more about computers than you.
See: My last post.
Click to expand...
Click to collapse
I saw your post.
I said, I don't know how to work event viewer.
And yes, I've installed the correct version os WMDC seeing as it was the same file I used to install WMDC in the first place and that worked fantastically until now.
I don't know much about computers. that's why I'm here asking for a help because this kept happening only when I was doing stuff with WMDC.
The reason why I said I might do a clean install is because that might somehow fix my issues, so I wanted to do everything I can do first so that I wouldn't waste your time looking into my issue.

rickyoon.vegas said:
I saw your post.
I said, I don't know how to work event viewer.
Click to expand...
Click to collapse
There's not really much to "work".
You hit Start, and search for it by typing "Event Viewer" into search -- it should be the top result, so you should just be able to hit ENTER.
Then you go to "Windows Logs" and below that "System" and look for the entry that corresponds to your STOP error screen.
If you sort by "Level" (by clicking the column header) you should be able to sort the most important entries to the top, thereby making your search a bit easier (pretty much everything gets logged in the event log...).
Once you find the error that corresponds to your STOP error screen (match up the time indexes), click on it, and that'll give you information in the bottom half of the screen.
Copy and paste that information here.
Here's a picture:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Unfortunately (?) my event log doesn't have a STOP error screen log entry in it...because my computers never BSoDs (properly-configured computers rarely do)...

"Unknown Device" after uninstalling Kies >.<

i hate Kies!!!!!!!!! it just died on me >.<
now when i plug the phone to the PC it shows up as "Unknown Device"
if i connect to another computer, then it works fine.
the thing was working fine until i tried uninstalling Kies to install a newer version of Kies

Kies is the worst piece of crap. It is incredible Samsung can not get such a simple thing right!
Sent from my GT-I9000 using XDA App

This is insane!!!!!!!
it suddenly started working properly now, without doing anything on the computer
now it properly identify itself as Android device instead of an "Unknown Device"
Kies and it's crazy ness
i did not even reboot the computer

Screenshot of Kies working when it feels like it...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

i found the solution for the problem ...if you are using any of launchers from market launcher pro or awd launcher u need to switch back to stock launcher and restart the phone after u reboot the phone with stock launcher simply connect ur phone to computer after that ur pc should have no problem finding ur galaxy s ,np

Why does it say: This device's version cannot be updated?

it's not necessary to reboot the phone
just run TwLauncher and it works right away, as long as the USB in the phone is not set to Debug mode.
The problem i was having was with Kies and USB port in the PC
bartek25 said:
i found the solution for the problem ...if you are using any of launchers from market launcher pro or awd launcher u need to switch back to stock launcher and restart the phone after u reboot the phone with stock launcher simply connect ur phone to computer after that ur pc should have no problem finding ur galaxy s ,np
Click to expand...
Click to collapse

It doesn't appear to be anything to do with the phone itself.
I just plugged my phone in and got the "USB Device Not Recognised" error message.
I unplugged the phone and restarted it, but my computer is still flashing up the "USB Device Not Recognised" error every few seconds - without the phone connected!
I think the USB drivers are seriously flawed. I'm sick of reinstalling them just so I can connect my phone, which has become my standard way of resolving the issue.
Either that, or I've had to completely uninstall and reinstall Kies, a number of times, which usually works for the first few times I plug the phone in before failing again.
Pain in the ass.
I'm sick of this - and I'm kicking myself - as I suspected Samsung just didn't know how to provide software, based on lots of stories that seem to float around online about them.
I wish I'd stuck with HTC now.
fyi, I'm running Windows7 64bit, which seems to be a common platform to have problems with.

i only use Kies to check for Official ROMs downloads
i don't use Kies for anything else
all my syncing, calendars and contacts are handled online on Google

Sent from my SGH-T959 using XDA
Yeah let gmail sync everything but in 2.1 we didint have this option,or maybe I just missed

[Q] Omnia 7 / WP7 drivers won't install

I'm a bit stuck here. For about 2 weeks I haven't been able to sync my phone. It turns out that the drivers aren't installed properly. Unfortunately all the obvious ways to fix this (re-installing Zune, update drivers, a different cable) haven't worked. Has anyone got any ideas? The phone is running 7008.
Thanks
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

try another usb-port... (serious )

What OS are you using? It appears to be either Vista or 7.
When I had Vista I had numerous problems with USB devices not working right / not installing properly.
I solved my USB issues in Vista by overwriting the standard USB drivers with ones from Windows XP.
There are a lot of posts over the net about Vista USB problems. Maybe worth trying this link if you are using Vista.
http://www.thedave.ca/geek/windows-vista-usb-device-detection-problems/

I'm on Windows 7. My phone has been playing up recently, but I also installed some alternative USB drivers a few weeks ago, so it could be either or none of those reasons.
I got a message the other day saying "the device has malfunctioned", but just the once. It hasn't happened since.
I've just tried all the USB ports and it hasn't made any difference. It's a tough one. Even the MS fix it tool fails. I just can't get that driver updated.
Any other suggestions?
Thanks

Can you try updating on another pc?

I did want to try that, but my laptop isn't working well and it turns out it's on XP SP2, so Zune doesn't work. I would update it but don't have to now as I just solved it!
The problem was indeed LibUSB. I remember having issues with that thing years ago. It hadn't uninstalled properly, so I re-installed it and removed it while in Safe Mode after reading about problames with other devices all over the net. Everything is fine now . Shame I already lost my Zune profile, but no big deal.
Thanks for the help guys

at45 said:
I did want to try that, but my laptop isn't working well and it turns out it's on XP SP2, so Zune doesn't work. I would update it but don't have to now as I just solved it!
The problem was indeed LibUSB. I remember having issues with that thing years ago. It hadn't uninstalled properly, so I re-installed it and removed it while in Safe Mode after reading about problames with other devices all over the net. Everything is fine now . Shame I already lost my Zune profile, but no big deal.
Thanks for the help guys
Click to expand...
Click to collapse
Good news mate!

at45 said:
I did want to try that, but my laptop isn't working well and it turns out it's on XP SP2, so Zune doesn't work. I would update it but don't have to now as I just solved it!
The problem was indeed LibUSB. I remember having issues with that thing years ago. It hadn't uninstalled properly, so I re-installed it and removed it while in Safe Mode after reading about problames with other devices all over the net. Everything is fine now . Shame I already lost my Zune profile, but no big deal.
Thanks for the help guys
Click to expand...
Click to collapse
Hi, I have the same issue with my window vista X86. Please excuse my ignorance but could you post the step how to install/uninstall LibUSB or maybe post a link to this solution.
Many Thanks

Problem with 'WP7 Update Cab Sender'

Hi all,
I have a problem with updating my phone via the update cab sender.
My HD2 is on WP7 7392 now, so I need the wp7 update cab sender and the deviceprovicioning cab. Like this, right?:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Then if I run the update cab sender.bat as administrator, and choose 'S', I get this error:
And if I don't run it as administrator but as normal, I get this error (and the same when I drag 'deviceprovisioning.cab' in 'WP7 Update Cab Sender'.
(Sorry it's in Dutch)
It's without typing or clicking on something, just opening 'WP7 Update Cab Sender'.
I also reflashed WP7 because I thought that that may help but after reflashing and updating through zune to 7392, I still have the same problems.
So can please someone help me or give me a tip or something. I need the mango update because in the Nehterlands WP7 is only supported since mango, so I can't use the marketplace with NoDo.
Thanks in advance.

i'm also having same problem...
please some one help us to solve this problem.....
and thanks to "jellenl" for creating this thread with details.

I assume you are running windows 7 on your desktop pc. Dont start it as Administrator as it will cause what you allready had. Just extract the tool to your desktop and add the .cab file you want to deploy in the same directory. Make sure you are not extracting the .pks files! They may look like zip files but they are not.

I don't know why the folder "If needed install this tool" is there. Get rid of it.

whistler-nl said:
I assume you are running windows 7 on your desktop pc. Dont start it as Administrator as it will cause what you allready had. Just extract the tool to your desktop and add the .cab file you want to deploy in the same directory. Make sure you are not extracting the .pks files! They may look like zip files but they are not.
Click to expand...
Click to collapse
i try to do as your instruction....
and im little bit successful but than i got this error: (see the attach)
and another attach after rebooting both device PC and phone:

Sorry for not letting you know but I already 'solved' this problem. I tried it on 3 different computers, and I got the same error as above on the first two, and on the 3th, everything worked. So touseef maybe you can try it on another pc.

jellenl said:
Sorry for not letting you know but I already 'solved' this problem. I tried it on 3 different computers, and I got the same error as above on the first two, and on the 3th, everything worked. So touseef maybe you can try it on another pc.
Click to expand...
Click to collapse
@jellenl
I to am experiencing a similar problem as listed in my post [Q] Update Error C00D070A There's a communication error with your phone.
I have received the same error on two machines, both W7P SP1 (64bit&32bit), can you tell me what operating systems and their basic configurations were? I can make a third attempt if needed.
Thanks -Airstream

for sending CAB to phone you can also use this app:
http://forum.xda-developers.com/showthread.php?t=1315179

your phone should have the date and time as the computer has.and also,have you installed your x64 or x86 tool?
let us know if it helped at all.
also,screen always on,and zune not working

Thanks for the posts.
@dxdy
How would I use this utility to upload standard cabs (my phone has a standard rom and I have no interest in changing that), do I have to update the cabdata.xml file?
@florin_stann
My date and time is sync'd with the computer, x64 tool is insalled on 64bit machine, x86 tool installed on 32bit machine. Screen is set for 15 minutes and Zune process is terminated.
Thanks -Airstream

Problem Solved!
Taken from my thread at http://forum.xda-developers.com/showthread.php?p=22853654#post22853654
After manually backing up my data (there are automated tools you can use) I factory reset my phone and attempted an update to 7740 using the following tool http://forum.xda-developers.com/showthread.php?t=1315179 with a custom CabData.xml that I created for my phone (VZW Trophy). I updated my OS (7720) and Languages (English - United States (0409) and Spanish (0C0A), the two languages installed by the default) to 7740 successfully, and then updated OS and Languages to 8107 succesfully. After the update process I reseated my battery and factory reset the phone once again, and as expected the latest OS 7.10.8107.79 (8107) is still present on my phone.
It's important to note that I have a factory ROM and my phone already had it's firmware updated automatically (via Zune) to the levels noted in my original post. I believe the WP7 Update Cab Sender would have worked as well but preferred the slick interface wCabSender provided, thanks guys!
No thanks Verizon and HTC, a BIG Thanks to all at xda-developers!

How to fix my GT-S5360

About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?

njmakunura said:
About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
Click to expand...
Click to collapse
Download USB driviers from internet and try to change the cable or port.
if not working send it to a repair center

There is no reason that odin won't recognise your device unless you have not installed the proper drivers. Search Web for Samsung adb drivers and install them.
Sent from my ST15i using Tapatalk

njmakunura said:
[...]Odin won't recognize the device.
Click to expand...
Click to collapse
Did it recognize the device in the past? Odin shouldn't be depended on Kernel/Rom, as long as you have the correct drivers.
Here is a good albeit slightly outdated guide (just use the up to date versions).

KaffeeKiffer said:
Did it recognize the device in the past?
Click to expand...
Click to collapse
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Souroking said:
Search Web for Samsung adb drivers and install them.
Click to expand...
Click to collapse
I have re-installed the samsung drivers, and every time I plug the phone into the computer, I get this notification:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
mohamedrashad said:
Download USB driviers from internet and try to change the cable or port.
Click to expand...
Click to collapse
I have tried several USB ports on the computer, and Odin still won't recognise the phone.

njmakunura said:
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Click to expand...
Click to collapse
Okay, good to know ^^.
Did you shut down all KEIS processes before starting Odin?
Which version of Odin are you using?
I've problems when using a version > 3.09, so maybe "downgrade" and use an older version.
Another possible problem: defective cable. I've heard that Odin may be a bit picky even if the cables connects fine under windows.

I too have the same problem ..... I ve tried everythng ...bt it is not at all recognized ... Bt earlier.. I ve twice flashed using odin...
Sent from my Q3000 using xda premium

Might be a problem with your pc try on a different one once.
And make sure you are not using a hub or an usb extender.
Sent from my ST15i using Tapatalk

Uninstall/reinstall drivers/KIES.
Use Windows XP/7
If you have the possibility: Try the process in a VM.

U can connect usb in deffrent port
And u can Get latest version of keis on the pc /u might need to remove any usb drviers like said before
If win 8/8.1
Run installation on prems of Admins
And compatiblty of win 7
If win 7 just run as admin

Try to use odin v1.85 connect phone to pc w/o the battery, then insert the battery while holding the volume down and home key

Thank you for all your help @mohamedrashad @Souroking @KaffeeKiffer @myaservip @epipok
I managed to get my phone working again! :victory:
I uninstalled Kies and drivers, re-installed Kies and drivers, and connect in different USB ports until it worked. I think the problem was to do with the drivers not being correctly installed (maybe the installation process was terminated before completion?)
Thank you again for everything! :smile: