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heya guys,
I'm on stock FW on my GS4S i9505 and yesterday morning i update to 4.3 OTA.
It was working all day just fine without issues or lag for the matter.
Today morning when i woke up, my phone was plugged into the charger and was turned off.
I turned it on by couple of mins later it would freeze and wont unlock, just black screen with a red light flashing on the top left of the phone.
I had to pull out the battery and put it back everytime i wanted to try and boot it.
I did that 3 times within 10mins and the 4th time it just stopped turning on all together.
Anyone has this issue and maybe can give tips on how to fix this if possible?
Thanks in advance.
re: auto updates
Smokie Smokerson said:
heya guys,
I'm on stock FW on my GS4S i9505 and yesterday morning i update to 4.3 OTA.
It was working all day just fine without issues or lag for the matter.
Today morning when i woke up, my phone was plugged into the charger and was turned off.
I turned it on by couple of mins later it would freeze and wont unlock, just black screen with a red light flashing on the top left of the phone.
I had to pull out the battery and put it back everytime i wanted to try and boot it.
I did that 3 times within 10mins and the 4th time it just stopped turning on all together.
Anyone has this issue and maybe can give tips on how to fix this if possible?
Thanks in advance.
Click to expand...
Click to collapse
You will need to go to SamMobile.com and download the official odin flash firmware
for your phone's exact model and flash it using Odin.
That will get the phone into good working condition with the stock 4.2 firmware.
After that you can use the phones built-in updating system again and most likely it
will work just fine. Just be sure that the battery is at least half full before the phone
starts the auto-update process.
Perhaps you installed some app or game from the playstore which did not play nice
with your phone and caused the 4.3 update to get stuck or it could have been the
battery if it did not have enough charge in it.
You should try to get the phone into download mode to see if it can be Odin flashed.
Hold the volume down key at the same time while holding the the power key down
for 20-30 seconds and see if it goes into download mode.
If it does you have nothing to worry about.
NOTE: before trying download mode be sure to remove the battery for 5 seconds
and replace it, making sure the phone is in a power off state before trying to boot
it into download mode.
Misterjunky said:
You will need to go to SamMobile.com and download the official odin flash firmware
for your phone's exact model and flash it using Odin.
That will get the phone into good working condition with the stock 4.2 firmware.
After that you can use the phones built-in updating system again and most likely it
will work just fine. Just be sure that the battery is at least half full before the phone
starts the auto-update process.
Perhaps you installed some app or game from the playstore which did not play nice
with your phone and caused the 4.3 update to get stuck or it could have been the
battery if it did not have enough charge in it.
You should try to get the phone into download mode to see if it can be Odin flashed.
Hold the volume down key at the same time while holding the the power key down
for 20-30 seconds and see if it goes into download mode.
If it does you have nothing to worry about.
NOTE: before trying download mode be sure to remove the battery for 5 seconds
and replace it, making sure the phone is in a power off state before trying to boot
it into download mode.
Click to expand...
Click to collapse
Thanks for the reply dude.
I'd love to do that, but i dont see how this is possible since the phone doesnt boot up at all anymore.
Any ideas?
Maybe your battery is dead? Because it's known issue on Galaxy S4 phones.
Try another charger.
I tried with my wife's S4 battery and my colleague's S4 battery.
Also tried with 3 different charges that came with the S4, no dice... :/
I had to take it back to the store, it was under warranty still.. they are sending it back to Samsung and will get it back in 2-3 weeks, same phone repaired or a refurb i guess.
After doing more search and with the help of some falks from #Android @ EFNET, we came to the conclusion that its an issue with the EMMC chip just like the first generation of Note 2 and S3.
What's pissing me off is that Samsung fixed the issue on Note 2 with a new patch of phones, so newer phones didnt have the EMMC issue as far as i can tell. SO why the hell would they still use it for the S4 is beyond me.
Just a word of advice, if this happens to anyone, make sure you run a backup as soon as it boots back up the first time.
In my case, it booted 3 times by removing the battery and putting it back and froze 3 times, there was no 4th.
If i tried to backup the phone the first or second time it booted, i could still have my data to be restored on the new repaired phone.
This should be marked as closed unless some other people with the same issue want to discuss it here.
Hi,
I am new to this forum and do not know much of the technical terms. So here is my problem as best as I could say...
I have a unlocked Samsung S4 purchased last Sept (Philippines/SE Asia version, I think). The phone worked fine until the latest upgrade to Kitkat 3 weeks ago.
A week after the upgrade, the phone started rebooting itself. After checking this forum, it looked like a battery problem. On checking, it did have a swollen battery. At the same time, the S4 stopped working as a phone - meaning I could browse, use apps, but could not make calls.
First changed the battery with an original from Samsung, hoping everything would sort out. Unfortunately, it did not. The phone still kept restarting and the network signal showed as not available. So I went to my provider and got a new SIM card and changed it.
Unfortunately, that has also not solved my problem.
Now, my phone keeps rebooting itself. If I connect it to the charger, then the phone starts successfully. At times, it behaves well, but suddenly/randomly, if I touch an app (any app, no pattern) it will reboot again. Once it starts rebooting, it keeps doing that in the screen which has the samsung music comes - it would turn off again and keep restarting until that screen reaches again. Only if I connect to the charger would it start. Again, there is signal at times and there is no signal most of the times. My area has good network signal, so that should not be the problem.
I tried clearing the cache and clear all data/apps, but still no luck. Also, my battery still has / holds charge - so that is not the problem.
Could somebody please help me!!! Please let me know if you need any other details regarding this.
TIA.
Baseband version: I9505XXUFNBE
1. Sig & log in Sammobile.com
2. Download ur firmware: HERE
3. Unzip it
4. Phone in DOWNLOAD MODE
5. Flash the firmware through ODIN like the pic attached
It has nothing to do with your battery...but yes a swollen battery can be dangerous. Follow the steps told by @Joku1981 and don't upgrade to kitkat. Wait for a stable release from samsung.
Hi,
I have already upgraded to kitkat, so cannot downgrade now.. . I had the request to upgrade to kitkat by the phone (Samsung).
As mentioned by Joku1981, I downloaded the Philippines firmware and did as mentioned. However, the phone was still randomly shutting down on opening some apps (esp Gallery, Playstore, Chrome) and failed to reboot.
I also tried to download the pit file and flash it again as mentioned in http://forum.xda-developers.com/showthread.php?t=2265477. Still no lock.
I tried with UK's version of firmware, still same problem.
The phone can be restarted only if connected to the usb cable.
The "No Signal" issue seems to have been solved, but the rebooting randomly seems to be a real pain now.
After my latest flash, while i was in the third screen setting up the phone for language/accessibility --> "wi-fi setup" --> "Accept Samsung t&c's", the phone shut down again...
Is there any counter to identify the number of times the phone is flashed? Would it cause any problem?
Thanks
Also No Service now!
Also noticed that after the last 2 restarts, the network signal shows full strength. However the default lock screen shows "No Service" (see picture). When I try to call when the phoneis in this status, the phone gets stuck in the dial screen and has to be rebooted...
akpreets said:
Also noticed that after the last 2 restarts, the network signal shows full strength. However the default lock screen shows "No Service" (see picture). When I try to call when the phoneis in this status, the phone gets stuck in the dial screen and has to be rebooted...
Click to expand...
Click to collapse
Though you flashed, do a factory reset one more time to be on the safe side - make sure the phone is 100% charged, and given your case do NOT touch the phone until the reset has completed.
One more thing to try - from experience some batteries are bigger than others and you said your previous one became swollen. This may cause the power pins to become too compressed causing the new battery to lose contact. This manifests on the phone as rebooting at the slightest of movement/flexing, try this:
1. Remove the battery
2. GENTLY pull out slightly the power pins on the phone - don't pull too hard.
3. Put the battery back, put a piece of cardboard or something at the bottom of the battery to make sure there's good contact
Let us know of the results
Nothing seemed to work but only got worse. The phone could not stay on even for a few hours. Finally gave it to the Samsung Service centre yesterday. They sad it might take upto 3 weeks if there was a motherboard change needed.
Fingers crossed...:crying:
Here is the story,
I flashed Marshmallow on my note 4 n910w8 via odin (I had 5.1.1). After it was done I noticed that the phone got laggy and warm. It would sometimes not boot/restart or it would shut down after it freezes for sometime. I would get the download page with mmc_read failure in red, I would pull out the battery and try again.
What I did:
*Unrooted the phone through SuperSu and flashed Twrp throughout (because it gave other errors and I had to do it again and again after each attempt)
*I tried flashing through twrp but I got the "no md5" error
*Flashed the stock ROM 6.0.1 with PIT since it gave the PIT error on odin
*Wiped cache/data/factory reset multiple times.
*I used both Kies and Smartswitch and was not successful (either read or write failure)
*Flashed the stock 4.4.1 (the original, It could not boot up once) so I returned to the stock 6.0.1
*The phone boots up 3 out 5 times and I was able to watch a full movie on Netflix and browse the web and google maps. But as soon as I locked it, It shut off and did not power up (until i took out the battery and let it cool down).
Where I went:
*A Samsung repair agent here in Montreal said that most of the time it is the Mob and that it would cost 300-400$ CAD to replace
*I went to other repair shops, a few hinted that it might just a matter of reprogramming the Mob and that it involved a risk of bricking the phone for good.
N.B: It is not under warranty and I'm not on contract, It is my own phone.
My question(s): Is there something else I could try? Is there someone who fixed the issued (Assuming it is not hardware) maybe and unbrick fix or something? And also, it there anyway to thoroughly wipe out the old installations so I could start anew?
Also I consider myself pretty knowledgeable. Or I at least learn quick. Do not hesitate to suggest something coarse for me to try. Worse comes to worse, Ill sell it on eBay for part, since it it in mint condition.
It's definitely a hardware issue, trust me.
But all the problems can be bypassed by rooting your device and installing Wake Lock app from the playstore and activate PARTIAL_WAKE_LOCK, enable the notification and start on boot. This will fix all the lag and the crashes.
This will not, however, fix the boot problems. So if your device ever runs out of battery or turns off, booting it is gonna be a hassle still as before. If you ever get stuck trying to boot it properly to homescreen however, I discovered a foolproof method for that with 10/10 success rate.
I know it might sound weird, but I'm seriously not trolling you. Take out the battery and place the phone & the battery in your fridge for at least 5 minutes until your device gets cold. Put the battery back in and boot into 'download mode'. You'll notice that it'll goes into download mode perfectly. Take out the battery again and just boot normally. You'll be back into homescreen in no time. This is how I know it's a hardware problem, lol.
With these alternative fixes, I'm hoping that I can keep my phone alive for at least another 2 years. Better than forking out another $500~ for a new device imho.
The Sponge said:
It's definitely a hardware issue, trust me.
But all the problems can be bypassed by rooting your device and installing Wake Lock app from the playstore and activate PARTIAL_WAKE_LOCK, enable the notification and start on boot. This will fix all the lag and the crashes.
This will not, however, fix the boot problems. So if your device ever runs out of battery or turns off, booting it is gonna be a hassle still as before. If you ever get stuck trying to boot it properly to homescreen however, I discovered a foolproof method for that with 10/10 success rate.
I know it might sound weird, but I'm seriously not trolling you. Take out the battery and place the phone & the battery in your fridge for at least 5 minutes until your device gets cold. Put the battery back in and boot into 'download mode'. You'll notice that it'll goes into download mode perfectly. Take out the battery again and just boot normally. You'll be back into homescreen in no time. This is how I know it's a hardware problem, lol.
With these alternative fixes, I'm hoping that I can keep my phone alive for at least another 2 years. Better than forking out another $500~ for a new device imho.
Click to expand...
Click to collapse
Thank you very much for your reply, I take it you have the same problem? I will try Wake Lock. And also I'm way ahead of you in the freezing game. Leave for 10mins in the freezer and you can basically flash anything. Also, do you a custom ROM would help?
In the mean time, I reached the Huawei Service center who says that it is a motherboard issue. The cost of replacement is practically as much as the retail price of the phone. So my questions:
1. What can I do to stop it happening again?
a) always keep fully charged - so it doesn't need to be rebooted as much as possible. Of course I cannot avoid sudden death, but at least not manually booting the phone
b) keept it in warm places and don't let it get cold (some people mentioned about having to heat up the phone)
c) uninstall some of the apps I had installed recently - one as late as today morning.
d) not access the settings that I had accessed right before it happened. For the curious minds, I checked the payment settings from Google Play just 20 mins before it rebooted.
e) Anything else
2. If it happens again,
a) what to do beforehand so I am prepared
b) what do to when it happens
Suggestions/comments welcome.
Thanks!
-Newbie
Oh well. Charged it to around 60%, latched on to home wifi, and boom. Reboot. I just noticed one thing funny that may provide a clue: it showed 5 mins to full charge at 60% which is unusual. So it seems the problem is somehow related to the battery.
Any thoughts?
Btw, I had not unlocked the phone, though I bought it from Google directly, and without any Telco contract etc. What do folks here mean when they say phone needs to be unlocked? How to do it?
Thanks.
heman13 said:
Oh well. Charged it to around 60%, latched on to home wifi, and boom. Reboot. I just noticed one thing funny that may provide a clue: it showed 5 mins to full charge at 60% which is unusual. So it seems the problem is somehow related to the battery. Any thoughts? Btw, I had not unlocked the phone, though I bought it from Google directly, and without any Telco contract etc. What do folks here mean when they say phone needs to be unlocked? How to do it? Thanks.
Click to expand...
Click to collapse
One- if you bought the phone from Google, you go to them first even if out of warranty. They have been granting exceptions left and right outside of the warranty period. Try that. Ask for an RMA and state you know it is a widespread issue and that there is a class action lawsuit on this issue. You may get a refurbished phone out of it.
Two- unlocking your phone now will wipe all of your personal data and there is no way around that so you should make sure Google backup is enabled and has run recently, and ALSO Google Photos has backups enabled and recently sync'd. This way all your apps, app data, and photos are saved to the Cloud.
Three- if you haven't done so already, enable developer options (google how, easy) and ENABLE OEM UNLOCK, and ENABLE USB DEBUGGING for help later on.
Four- Huawei was correct- it is a motherboard failure not the battery. A degraded battery is gradual, noticeable and manifests itself on early shutdown.
Finally- there is no fix for the motherboard. There is a workaround that hobbles your phones' CPU cores, but you need to be unlocked first, so you will lose ALL of your data during the process of unlocking.
Thanks v12xke.
I "reset all settings" but it hasn't helped. Then tried to enter boot several times, but it just doesn't work. As soon as I press Fastboot loader or Recovery, the phone goes to bootloop again.
It comes back out of loop when the battery is about 5% and goes back to loop at about 10%. So I am playing in a very very narrow range even for applying the fix.
I am now waiting for Google Support hours so I can talk to one of them.
I installed some camera apps one day on ZfMP. I usually keep it for charging overnight. To my surprise the phone had shut down by itself. I long pressed power button for some 20 seconds, it opened up. I ignored it as a sporadic issue. But I faced the same issue once again yesterday.
Custom care has only one troubleshoot for all issues, "reset the phone".
Disappointed. Does anybody know what exactly is the issue? Please help me fix it.
[email protected] said:
I installed some camera apps one day on ZfMP. I usually keep it for charging overnight. To my surprise the phone had shut down by itself. I long pressed power button for some 20 seconds, it opened up. I ignored it as a sporadic issue. But I faced the same issue once again yesterday.
Custom care has only one troubleshoot for all issues, "reset the phone".
Disappointed. Does anybody know what exactly is the issue? Please help me fix it.
Click to expand...
Click to collapse
Ive faced this issue once in same conditions[overnight charger connected], and i too had to loooong pressed the power button for about 7-10 seconds to bring it back to life..
I would suggest to not connect the charger overnight.
I am thinking of alerting myself by way of a tasker profile, which i have already prepared. :angel:
Not many would like this solution, tasker being a paid application. But i purchased ages ago and there is no other software like that. And i recommend to have it purchased, and simplify your android life.
I can share the profile that i created, if anyone is interested.
Just install " Battery full notification "from play store and set is to a desired battery level.when the battery charge reached to the desired level the app will start a custom sound,so you will disconnect the charger.
It is a free app and i am using it since android Ginger bread days and my phones battery never damaged by unnecessary charging.
This is not a overcharging issue. Because only yesterday it got shut down at 84%. There seems to be some other bug related to this.
same problem i faced today at 65% of charge i keep my phone beside me and slept when i woke up it was off, I think this is not a charging issue its something else.
Random shutdowns
I'm having a similar issue too. Got the mobile a couple of days back and since it is still in the return period, I placed a replacement request.
After some digging, I realise it is rather common place with Asus smartphones to randomly shut down. Some say it is a battery calibration error. I've tried resetting the battery logs but the issue still persists.
I guess there's only two solutions as such-
1) Get it replaced by Flipkart. And yes, they do entertain return request even out of the ten day period.
2) Visit the service centre and get ready with a backup phone for a couple of weeks. I've visited the service centre and they seemed equally ignorant and dazzled.
PS- I did unlock the bootloader and rooted it. Installed viper, Greenify and YouTube red. I read that some of you had the issue after unlocking it too; That might be the culprit or it is just a manufacturing defect
i have not unlocked my phone and this was the first time i got this problem.
i kept the phone at night and didnt use it for 8hours the phone was on battery only.
morning when i checked the phone was off and i had to press the power button for 1 minute for it to start the battery was 75% so the battery didnt run to 0 and all.
can anyone on custom ROMs report back, if they face this issue or not? Just to know if its a stock ROM issue, or really a manufacturing defect.
It is definitely a manufacturing defect. It randomly switched off at first. Soon got worse and wasn't turning on at all.
I was on AOSP and returned to stock once the issue started. That didn't solve it even though I flashed the stock firmware via fastboot.
However, I tried keeping the phone on recovery and it didn't die then.
iiamaduine said:
It is definitely a manufacturing defect. It randomly switched off at first. Soon got worse and wasn't turning on at all.
I was on AOSP and returned to stock once the issue started. That didn't solve it even though I flashed the stock firmware via fastboot.
However, I tried keeping the phone on recovery and it didn't die then.
Click to expand...
Click to collapse
So how many users are facing this issue? Is this too random and only solution is to get the phone replaced? I like to buy this phone in next sale, but now got in two minds, as I definitely don't want a phone with known hardware/manufacturing defect...
Well, I went all out on the device the moment I got it. Maybe that's why the issues popped up the first day.
Flipkart offers you a 10 day replacement. So, whatever your pace maybe the 10 day replacement should be enough for you.
That said, the mobile is awesome.
ya even my phone just did this once
I bought this phone for my dad on Father's day as his secondary device. He left the phone charging, then after about an hour came to me and said its not turning on, I tried everything, including trying to charge it. I ended upholding the power button long enough for it to start. I can return it to flipkart till 26th. What should I do? And if I'm to return it, which phone should I buy then.
my observation having these phone for 2 days
for the first day, i use it without any problem from 100 percent until run out of the juice. BUT, that time i havent insert my sim card which i only use WIFI to connect to internet. the battery are pretty impressive. In fact, i also updated to the newest software.
ON the next day, i inserted my sim card and use mobile data as internet sources. THEN, the phone started to unresponding whenever i left or away from it more than 5 minutes which i need to force restart and also happened during charging time. i left it about 5 minutes and the same problem happen.
When i eject those sim card, and charge it back, the phone are completely fine. All seems ok.
SO, MY ANSWER OF THESE ISSUE ARE BECAUSE OF SIM CARD RELATED, NETWORK, 4G, VOLTLTE, MOBILE DATA.... ETC.
HOPE THESE REPLY REALLY HELPFUL FOR THOSE WHO CAN SOLVE THESE ISSUE. I AM A FANS OF ASUS PRODUCT AND HOPE CAN USE THIS GREAT PRODUCTS. THE SPECS ARE VERY GOOD AND THE BEST SMARTPHONE I EVER USED IN MY LIFE.
ASUS THE BEST.
I was planning to buy this phone, but this problem is appearing like a deal breaker. Can someone provide me an opinion on whether to buy this or not?
Does the problem happen consistently right from the day you bought it?
(If so, I think the best thing you can do is to buy it, see if the problem happens, return to flipkart if problem happens.)
NagarjunaB said:
I was planning to buy this phone, but this problem is appearing like a deal breaker. Can someone provide me an opinion on whether to buy this or not?
Does the problem happen consistently right from the day you bought it?
(If so, I think the best thing you can do is to buy it, see if the problem happens, return to flipkart if problem happens.)
Click to expand...
Click to collapse
For Russian users it happens usualy on second night, but someone has a problem on 5, 6, 7 or 8 night
I don't have this problem
Everebody who faces with this issue can add some commint on ZenTalk forum for this phone model (i cant insert a link here, cause i am novice).Together we can help ASUS to see our problem faster
asus zenfone max pro ( new)-auto-shut down, not charging/getting on
Hello friends,
my new asus zenfone max pro (less than 1-month-old) was working fine till yesterday, and almost full charged.. but its showing no charging and not on... could it be same problem as discussed in this thread?
It was not shut down, but i think its auto shut down
I for sure know - the phone has been taken care off, and no fall or nothing.
Please help.
Thanks in advance,
Sunshine
I too was astonished to see that the Zenfone max pro m1 was dead after putting it for overnight charging when it was 38% and since the phone did not turn on in the early morning, by long press of "on" button, "fingerprint and on" together also did not turn on, connected to computer via USB, that too could not put it on. I removed SIMs and put into another phone and left for office. Then contacted the service centre, who welcomed for service. Surprisingly, when I returned home after work and tried fingerprint and on button together, it started booting. Then charge was 86%. How can we rely on the phone?