I get an error message saying "welcome to Verizon wireless. We can not authenticate your phone..... " I tried to update profile when not roaming but still get the same error. Help.
Using fresh 3. 2, 60680 prl,1.4 pri
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Very common problem, search on verizon roaming and you'll find several threads. Crapshoot on how easy it is to fix. Some sprint techs understand, but most don't and will assume your equipment is the problem. Just be persistent and it'll work out. Escalate to higher tech support and try to get the "roaming department" involved.
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phobos512 said:
Very common problem, search on verizon roaming and you'll find several threads. Crapshoot on how easy it is to fix. Some sprint techs understand, but most don't and will assume your equipment is the problem. Just be persistent and it'll work out. Escalate to higher tech support and try to get the "roaming department" involved.
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Thanks. Some additional googling lead me to the fix on XDA. A 5 min call fixed the issue.
Related
I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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hi there i too am experiencing issues with data, im in metro dt area
hopefully it IS the network, and i didnt fry my radio or something
helchez said:
I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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New Jersey here and my 3G is working on sprint.
Try rebooting?
I'm in arlington and 3g is working here, sorry if that doesn't help but its close to maryland
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Rebooted, switched radio on and off no luck. My radio is good because when I switch to verizon's tower using roam control I get 1x data. Slow but it something.
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3G is working in Hanover Pa
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Well I'm in westminster, md hanover is only 20 minutes away. Maybe its just my tower. Hope its not my phone.
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Did you try to update your data profile and prl?
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Tried to update both and they failed.
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Well it appers that my 3g is back. Not sure what the issue was but its back.
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helchez said:
Well it appers that my 3g is back. Not sure what the issue was but its back.
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Good to hear. Too bad we don't have 4G yet. Lol.
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You're telling me. Its really annoying to know that there is 4g just 20 minutes down the road.
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Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.
http://forum.xda-developers.com/showthread.php?t=832866
I have a Evo. Unfortunately 4G is acting like a "B" also :-(
r0cky.Da.3v0.SU
Mine went down to here in Cincinnati OH, right in the middle of streaming the game. (4g picked it right back up though)
I had full bars, and without moving I had nothing for a good 10 minutes before deciding to switch to the battery-draining 4g.
entropism said:
Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.
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thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.
aero1 said:
thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.
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For future reference - do you have a direct number for them, or is it the usual "I want to speak to level two"?
Even Sprint employees don't have a direct line for them, they got rid of that last year. That being said, the EVOs were having data connectivity issues, and somehow it expanded into the Epic, Moment and Hero as well, but in a more limited scope.
If you flashed an epic to a different carrier who would be receiving what info about said phone through carrier iq.....
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I Believe the company that originally sold you the phone
ex. for the epic sprint would get the info because they had CIQ installed on it.
theduce102 said:
If you flashed an epic to a different carrier who would be receiving what info about said phone through carrier iq.....
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most likely, no one.. although, if CIQ simply connects through any data connection and reports back to sprint (via one of their IP addresses) then Sprint would get the report... although, again, if CIQ is disabled, and you're not on Sprint's network, then Sprint can't enable CIQ... see the connection ?
and this is just speculation.. I don't know that much about CIQ, but common sense dictates my post here
I figured that much but sometimes ciq can be a tricky beast lol
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CIQ doesnt send any info or log any atm, but if it was enabled it would goto sprint. thats who pays carrieriq for the service, and ip traffic is ip traffic regardless of the network. now how they enable it? not sure, if its ip based, they could still. if its cdma based they couldnt.
I been getting a error when sending text messages for the past hour or so. Have also confirmed this with my friend with an Evo, keep getting an error.
Screen shot of error: http://db.tt/8NYW5EX
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just called sprint, the computer said something in this manner : "if you are having problems or delays in sending or receiving text messages, we are aware of the problem and are working to fix it diligently"
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vikramjatt11 said:
I been getting a error when sending text messages for the past hour or so. Have also confirmed this with my friend with an Evo, keep getting an error.
Screen shot of error: http://db.tt/8NYW5EX
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Sprint has a text messaging outage.
If you call *2 it will let you know about it so I'm guessing it's at least semi-nationwide.
*Queue the "typical Sprint" and bad mouthing of Sprint even though ALL networks have outages.
**Queue the comments about me being a "Sprint sympathizer" or "sprint employee" or some vulgar comment about me and Hesse simply because I pointed out a truth about all networks.
I'm in colorado springs and I am having the same error.
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Fix Action: Google Voice Integration
MaxCarnage said:
Fix Action: Google Voice Integration
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That would work although if you text a Sprint number they cannot reply.
The issue has been fixed in Michigan.
No issue in Raleigh, NC.. not even sure if Raleigh was even affected.
Issue resolved in Central Illinois as well. And yes all networks have issues, but not all networks offer truly unlimited data. Just sayin'.
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Issue resolved in Indianapolis, IN and San Jose, CA
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i just sent a text to my buddy who has the 3d and got the same thing. sent one with a blackberry and no probs
Action Required: PRL Update Required for Select IL, KY, TN and WI Counties
Sprint released National Preferred Roaming Lists (PRLs) ending xxx80 to servers on 7/13/11.
PRLs will provide continued roaming and Strategic Roaming Alliance (SRA) 3G/Mobile Broadband service for several counties in Illinois, Kentucky, Tennessee and Wisconsin, when roaming partners make network channel changes on 7/22/11.
Customers must update their PRL or they will drop to 1xRTT roaming.
Sprint will proactively push the National PRLs to subscribers with push capable handsets/PDAs.
Customers with Mobile Broadband devices will need to update the PRL via Smartview to receive the release.
Refer to the Preferred Roaming List (PRL) NewsFlash for impacted counties and FAQs (ISC > Sales Resources > Coverage > CDMA Domestic and International Roaming).
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Attached is the PDF with confidential information and details listing the updates that xxx80 PRL's provide.
I'm now on 60680 from 67980.
My phone just updated itself to 60680 minutes ago.
Mine upgraded also.
Mine updated too
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i am in the mid west also today and i have 60680
why did the do the prl with 1xxxx
Mine updated during the middle of a phone call and I dropped the call.
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I updated and I am in Phoenix Arizona
mine did too and im in central cali.
and for those that didn't know...you can find the full analysis of the PRLs at www.batonrougebroadband.info
WDM, do you know how often they try and push this? I think I've seen mine try to pick it up twice while at work but I'm always on roaming there because I can barely get Sprint signal inside my office. I'm still on 60676 and everytime I try to update manually I either get the usual 'internal error'/'unknown error' response or if I try it often enough, I get 'No PRL update available'. Do they ever push it overnight?
Im still on 60679 wondering if mine should update or not if I try and make it update it fails not sure why I have tried one method I have found on here to fix it but it did not work. Will they push it to me or is that disabled when running a custom ROM? I am running SFR 1.2. If anyone knows how to fix it let me know unless 60679 is what I am suppose to be on in Iowa.
PythonFanTN said:
WDM, do you know how often they try and push this? I think I've seen mine try to pick it up twice while at work but I'm always on roaming there because I can barely get Sprint signal inside my office. I'm still on 60676 and everytime I try to update manually I either get the usual 'internal error'/'unknown error' response or if I try it often enough, I get 'No PRL update available'. Do they ever push it overnight?
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Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02
Whosdaman said:
Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02
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Uh, one small problem there: I'm already on EF02 Though I'm using the EC05 modem with it now.
Mine updated a day or two ago, Anderson county TN here.
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Whosdaman said:
Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02
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Stuck is a very good thing once you load 11114
digiblur said:
Stuck is a very good thing once you load 11114
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Can you elaborate by PM if possible please. I am one of those stuck people.
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I am still on 60670 and my phone won't update. When I try, it says that no update is available.
I'm hoping something changes soon. I'm tired of roaming while at work
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I'm on ef02 and now I I try to update my prl o even firmware it says error now
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jmb521 said:
I am still on 60670 and my phone won't update. When I try, it says that no update is available.
I'm hoping something changes soon. I'm tired of roaming while at work
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You need to take your phone into a sprint store so they can manually load a newer prl, on your phone.
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So my mom disabled my text n 3g, can I just use a Verizon PRL for awhile and connect to those satillites? Or is my phone just blocked from connecting to anything?
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Satellites are orbiting in the upper atmosphere, whereas cell towers are... towers...
And no matter how you try to circumvent it, texts will still filter through Sprint at some point, so you're most likely out of luck on this one. Wifi is probably the only option for data, but standard texts still won't work if they're blocked on your plan
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styles420 said:
Satellites are orbiting in the upper atmosphere, whereas cell towers are... towers...
And no matter how you try to circumvent it, texts will still filter through Sprint at some point, so you're most likely out of luck on this one. Wifi is probably the only option for data, but standard texts still won't work if they're blocked on your plan
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ahh I apologize, lmao all I know is that it connects somewhere =P I should become more educated in how that works lol. Anyways thanks for the reply wifi is the way to go for now maybe ill pay my own phone bill in the near future.
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