I changed touch screen and after that loose WIFI and BT signal
maybe antenna problem
nedko76 said:
I changed touch screen and after that loose WIFI and BT signal
maybe antenna problem
Click to expand...
Click to collapse
wow. I have buy a second hand device and I have the same problem. For sure my screen was changed. I have open the phone from the video here:
http://pocketnow.com/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked
...but nothing ((
Antena it's in up-left when you watch on phone.
I am almost sure at the left side directly under the volume button .
Robert A said:
wow. I have buy a second hand device and I have the same problem. For sure my screen was changed. I have open the phone from the video here:
http://pocketnow.com/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked
...but nothing ((
Antena it's in up-left when you watch on phone.
Click to expand...
Click to collapse
Those videos are awesome..I see myself disassembling my HD2 after couple years
Robert A said:
Antena it's in up-left when you watch on phone.
Click to expand...
Click to collapse
It won't be in the upper portion of the phone, as this increases the strength of the radation the head is exposed to. I believe there is a law prohibiting it from being too near to the skull. Which is why all antennas in modern phones are internal and not placed by the speaker at the top of the phone.
Although this seems to not apply to GPS, Bluetooth and Wi-Fi, which is what those wires by the speaker at the top of the phone are.
Class 1 Bluetooth devices can cause exposure to radiation similar to that emitted by a cell phone if they are operated in the immediate vicinity of
the body. Bluetooth devices are designed to limit the radiation power exactly to that actually required. When the
receiving device indicates that it is a few meters away, the transmitter immediately modifies its signal strength to
suit the exact range, which reduces the total emitted radiation and signal interference (IT'IS 2005).
A study commissioned by the Swiss Federal Office of Public Health (FOPH) measured SAR for several Bluetooth
devices, including two different class 3 hands-free cell phone headsets. The headsets tested had SAR values of
0.001 and 0.003 W/kg, which is 34 and 12 times lower than the SAR of the lowest-emission cell phone currently
available (Swiss Federal Office of Public Health 2009a).
The article can be found here.
Click to expand...
Click to collapse
The cell antenna is the strip on the bottom below the battery door,the wifi antenna is at the top right (if looking at it with the screen up),and the gps antenna is at the top left. There is a white cable that is supposed to run from the gps antenna to the bottom side of the main board,and a black shorter antenna cable that is for wifi that plugs into the top part of the board. I have a pretty strong feeling that the person that fixed your phones (whether that was you or someone else) probably didn't plug that cable in the right way.
<EDIT> By the way,if either of you want one that works the right way/for parts,I have one for sale that the volume buttons don't work and the lcd is cracked,but everything works other than the volume buttons.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270637114813&ssPageName=STRK:MESELX:IT </edit>
Anyone ever have any antenna issues without taking apart the phone? my phone just developed issues with dropping wifi unless im close to the router, im guessing an antenna cable is loose. and for those who have fixed the antenna issue, how hard was it?
according to the HD2 manual, the antenna is the bottom 1/5 of the phone
WiFi antenna in HD2
Robert A said:
wow. I have buy a second hand device and I have the same problem. For sure my screen was changed. I have open the phone from the video here:
http://pocketnow.com/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked
...but nothing ((
Antena it's in up-left when you watch on phone.
Click to expand...
Click to collapse
The WiFi antenna is located at the right of the camera watching the camera in the back panel. If you watch this video, http://pockethacks.com/category/service-manuals/, you will see that the Bluetooth/Wireless atennas are located together and connected to the main board with a coaxial cable.
msnuser111 said:
The cell antenna is the strip on the bottom below the battery door,the wifi antenna is at the top right (if looking at it with the screen up),and the gps antenna is at the top left. There is a white cable that is supposed to run from the gps antenna to the bottom side of the main board,and a black shorter antenna cable that is for wifi that plugs into the top part of the board. I have a pretty strong feeling that the person that fixed your phones (whether that was you or someone else) probably didn't plug that cable in the right way.
<EDIT> By the way,if either of you want one that works the right way/for parts,I have one for sale that the volume buttons don't work and the lcd is cracked,but everything works other than the volume buttons.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270637114813&ssPageName=STRK:MESELX:IT </edit>
Click to expand...
Click to collapse
What this guy said +1
I find myself in a similar situation to nedko76. I had to take my phone apart but just the case away from the screen circuit boards etc because the plastic led shield had come lose and was touching the vibration device causing a strange noise.
So i managed to get the phone apart (which was not as easy as shown in the video) i didn't touch the screen part at all, put it back together again and switched it on. To my relief it switched on, all looked good, the noise had gone from the vibrator however the only thing that is not working is the wifi.
I'm hoping someone has resolved a similar issue without the need to reopen the phone again as i can't help but think i will do this and see nothing wrong. Which would either mean i've somehow damaged the wifi circuit board or something else.
I use wifi alot and will miss it loads if i can't find a way to fix it.
As already mentioned, WiFi antenna seems to be feeded by a tiny cable, it is probably using some tiny coaxial connectors, those are usually relatively easy to accidentally disconnect. I would start from looking at those and making sure they are "wedged in" properly.
I have taken the phone back apart and checked all wires are pushed in and everything is connected from what i can see. But still nothing.
Wifi switches on but just stays at scanning. Now does that mean that the wifi is working but the antenna is the issue.
I'm just wondering if its a software issue somehow. As i never touched any part of the board, or antenna etc whilst it was apart and like i've said i couldnt see anything out of place or loose.
Dude,
There are 2 brass clips on the top right of the motherboard which attach to the rear case antenna. Make sure these brass clips are correctly functioning and working. There are 2 for the gps at top left big ones from memory then there are 2 at bottom for radio antenna and two at top right for wifi.
Make sure these are all ok...
If you can post a detailed photo(s) I can give you more assistance. Zoom in the motherboard and the clips if you do provide pictures.
Good luck
Yeah i saw these when i took the case back off yesterday, i looked at all them to see if there were any differances, any broken off etc but they all looked fine. I did lift the ones for the wifi and bluetooth just a little bit to make sure when the case went back on they would be in contact. But still no luck.
I find it difficult to believe that just taking the case off pushing a little bit flashlight plastic back into place would really stop the wifi/bluetooth from working.
I'll have to keep searching the web to see if anyone has resolved the same issue and what it actually is. It would be interesting to see if people take their cases off then just put them back on again if they have the same issue or whether somehow i've messed something up.
Dude, show me a pic of motherboard to see if all your connections coaxial are ok.
Otherwise, your hardware maybe fubar. I have opened mine several times and no probs.
Right I took my phone apart again this morning to double check everything. I noticed the cable attached at the bottom as mentioned in previous post. It lifted off a bit too easily, so I positioned it correctly and pushed it back down, my WiFi now works. So that was my issue.
So my advice would be if both your Bluetooth and WiFi do not work, it is more than likely the cable is lose. (more likely if your phone has been a part obviously)
Thanks for everyone's help and advice on here. no fubar hardware here thankfully
Common problem after service?
nedko76 said:
I changed touch screen and after that loose WIFI and BT signal
maybe antenna problem
Click to expand...
Click to collapse
I'm also experiencing this after changing a smashed screen... The accident it self did hardly cause this since I used the phone with full performance for about a week between dropping it on the ground and draging my sorry ass to the retailer. Since I don't intend to open this stuff up I guess I'll have to go back there. I will refer to this site if they try to indicate that their sloppy disassembling isn't the reason... Please, feel free to boost me with more cases like this...
I have replaced the screen myself and have the same problem with Wi-Fi only.
I dont know why Wi-Fi run only without the battery cover.
I' m trying to torque chassis for looking if it is a mechanical issue but it seem not.
I've tried also to connect the two little contact they are at the same level with the bottom of the battery looking the phone from its back without the cover.
I've not found yet any relevancy with the presence or not of the back cover related with Wi-Fi transmission.
I remember that when the phone was disassembled, I have slighty lifted with my finger the bigger one of the two lamellar contact of Wi-Fi antenna; anyone know if this could be the cause? Must to touch these contacts chassis or not ?
nothing else ?
Related
Hi,
I am still trying to resolve an on going screen problem.:-((
When I have my Universal opened up on my desk the volume and phone dialogs and occasionally the anolog/digital clock dialog keep on appearing and disappearing.
Some times it hardly happens at all and other times it is contant, to the point that the touchscreen won't respond to other input.
When in PDA mode I get a similar situation from the same edge of the screen, but this time the scroll bars go mad.
Previous posts here have suggested either grit in the edge of the screen or dirty contacts. I have pulled the screen apart and cleaned all the contacts as well as cleaned the edge of the screen and the case around the 'affected' area.
Since the problem seems to be down to one particular area of the screen - is it more likely to be pressure from the case or a connection issue.
I'm inclined to think it is pressure from the case, but don't know much about how the touch screen matrix works.
Any help with this would be appreciated - at the moment the screen problems are rending the device pretty unusable.
Surely someone here mush have some ideas, this is driving me mad.
Currently running with the back of the screen off and prodding and pocking at connections to see if it makes any difference, but doesn't seem to.
Next stop is to strip down the base to see if there are any issues with the connection of the screen cable on the main board.
The frustrating thing is that the problem seem to appear and disappear - sometimes it if fine and then other times the dialogs are appearing.
When I have the dialogs appearing I try opening and flipping the phone back and forth and sometimes it goes back to normal but more often than not it doesn't.
The first thing that I want to establish is what is likely to be causing the icon area screen to appear as though it is being pressed?
Cheers,
Julian
I'm definitely no hardware expert but my Universal showed a similar behaviour a few days ago and I'm quite sure it has something to do with the case and/or the cable(s) between the screen part and the main body of the device.
In my case, only a small part of the touchscreen (lower left corner) remains working and the speaker on the display side also refused to work anymore. I've applied some pressure on the edges of the display and the speaker "slowly" began to work again... and so the touchscreen did.
Good luck :?
.ox
Is your phone now working properly?
I have had the screen apart, but do major change. Next stop strip the whole thing down.
I'm starting to suspect the cable, but cannot see any obvious problem with it.
Yes, currently my phone works perfectly.
Did you check the connectors "inside" the display part of the phone (e.g. receiver, ...)?
.ox
Hi,
I have opened up the back of the screen and checked the connections of the ribon cable to either side of the screen and also checked the connection of the actual screen to the circuit board.
It would be useful to know a bit more about how the touch screen side of things work bearing in mind that only one corner of the touch screen is being affected.
I'm going to try to strip down the whole phone and check the connections on both ends of the cable between the screen and the main unit to see if that makes any difference.
Well, I have stripped down the phone and cleaned the connections on both ends of the cable between the screen and the main board and at first for a day or so the problem appeared to have gone away, but now it is back.
I am starting to suspect that it is a problem with the actual cable, possibly a loose connection in the wires - the connectors appear OK and problem appears and disappears when the screen is flipped.
I read here that you cannot buy the cables seperately - is this true?
The next option is to take the cable out and either check all the connections and repair it, however it is a random fault so difficult the trace.
The other option I have considered is to bind the cable tightly with PTFE pumbers tape which is thin enough not to cause any problems, the PTFE will bit will help when flipping the screen and binding it might (hopefully) ensure any loose connections don't remain loose.
Any other ideas from here?
Hi, i have been experiencing a screen display problem.
When i power on the Hermes the screen does not power on.
If i then place the Hermes on a hard surface and press down hard on the long sides at the edge of the screen i can make the backlight and display appears.
However, if i release this pressure the backlight remains on but the display will become scrambled. The scrambled display is variously showing white noise, scan lines, mispositioned graphics, and ultimately fading to white.
Also, if the phone rings the audio is distorted and crackling.
I have dismantled the Hermes as far as removing the housing for the LCD from the rest of the phone. I then opened up this housing and disconnected / reconnected the LCD flex cable that is by the very edge of the housing. Then reassembled phone. No improvement was made, in fact the display issue was made more tempermental!
However the phone stil works as i am using it at the moment as a 3g modem for my laptop.
But it is extremely frustrating / near impossible to use it for any other purpose in this condition!
I am wondering as to what the problem could be and how i might solve it?
I am thinking that the problem must be due to a poor connection / oxidation / dry solder somewhere.
I would appreciate advice as to what i could do to solve this issue myself.
Next steps???
>>> Would there be any use in spraying a little WD40 into cable contacts?
>>> Someone has suggested passing a heat gun over the PCB to bond any solder that may have cracked.... Although i am sure that this is a trick that can work with old PCBs that he plays around with i am not so sure that this would be such a good idea on the flimsy multi layer boards in the Hermes.
Let me know what you think of these ideas...
white screen
Hi..not sure which version of the hermes you have, but this has been a common problem for years. My Cingular 8525 did the same thing. I finally figured out while placing the phone into a desktop charger that it was putting pressure on one lower corner of my phone and it would go white. It got to the point any pressure on it would cause the screen to fade to white. I contacted AT&T tech support about it and even though fone was out of the warranty period(over a year) they sent me a refurb ATT branded 8525 at no charge. I've had that one now close to two years with no problems.
Hi Oleschuldad, thanks for your reply. I have the Hermes100 branded as the "ORaNGE SPV M3100". Yes i have read that the white screen issue is a major blight for the hermes phone. From what i have read It seems that there are numerous causes and the problem can be difficult to trace to a specific component. The problem that my phone has is the opposite to the what you had with your phone. In that i must EXERT PRESSURE on the phone to be able to read the display. The indication is such that i am certain that it must be the result of either loose connection / bad solder / corrosion somewhere.
Think that i will get a can of electrical contact cleaner spray and clean the contacts on the flex cables.
Looks like corrosion is definitely an issue in my phone as there is some green oxide on the round watch type battery that sits on the main board next to the contacts for the main battery.
I will have to strip the phone down again at the weekend.
hi
My HD2 having very poor BT signals
Everything works just great but the distance is max 1 ft, if i keep distance more than 1 ft signals get broken I tried diff BT devices and am sure the fault is in HD2.
Guys any ideas?????
thnks
Witch Radio and ROM version do you have/use?
hi there,
I am using energy's latest rom. I have already tried diff. radios.
one thing i forgot to mention that i did open back area to change speaker of my HD2 but i am sure there is nothing damaged or changed any parts.
any ideas????
iirc, there is a cable insde that connects the bluetooth module to the antenna, maybe you unplugged/damaged it?
Even i had the same problem, I did get the BT antenna replaced, and what i understand is some of the modlues came with Poor BT antenna. This was the explaination given to me by the service guy.
wergor said:
iirc, there is a cable insde that connects the bluetooth module to the antenna, maybe you unplugged/damaged it?
Click to expand...
Click to collapse
OMG i am to check the back and let u kno
guys i fixed it
the cable from antenna was unplugged i am going to upload pictures soon when i am ready
thanx
If you see the pictures of back panel it has got 3 antenna top right corner near the ringer is for GPS, top left corner is for BT & WIFI and in the bottom for GSM reception antennas
sorry for the poor picture quality
kslakhani said:
guys i fixed it
the cable from antenna was unplugged i am going to upload pictures soon when i am ready
thanx
If you see the pictures of back panel it has got 3 antenna top right corner near the ringer is for GPS, top left corner is for BT & WIFI and in the bottom for GSM reception antennas
sorry for the poor picture quality
Click to expand...
Click to collapse
Photos are not necessary because every antenna is labeled.
I had the same problem with my bluetooth after opening my HD2 to repair sth...
I reopened it and lifted the contacts of the antennas but it won't work...
What cable was unplegged, because in my case every cable is plugged correctly :/ !
Solution
Hey guys!
I managed it to solve this problem, at first it wasn't really clear for me which cable you mean, but then i looked around and i found the cable on the mainboard was loosen! I've attached some pictures, where you can see the clip on the mainboard!
Thanx!
PS:
Location of the clip > At the third picture (the darker one) at the upper left edge of the print plate (green one) there is a small silver clip on the mainboard near the whole for one those 4 screws.
Silberpfeil3110 said:
Hey guys!
I managed it to solve this problem, at first it wasn't really clear for me which cable you mean, but then i looked around and i found the cable on the mainboard was loosen! I've attached some pictures, where you can see the clip on the mainboard!
Thanx!
PS:
Location of the clip > At the third picture (the darker one) at the upper left edge of the print plate (green one) there is a small silver clip on the mainboard near the whole for one those 4 screws.
Click to expand...
Click to collapse
hi
great u managed it
The same here: I was able to fix it, too. The cable simply was not plugged in.
Thanks for the pictures and the hints!!
Hey i installed gingerbread android 2.3.7 on my phone again but this time im getting really weak wifi signals... i'm only 5 feet away from router. It was not like this before so i do not know whats going on ( i only dropped my phone twice)
can you guys help me? is it a software issues or hardware?
happy thanksgiving
I would recommend installing a few different roms (that are known to work with wifi) and see if anything changes/improves.
If nothing improves, maybe flash back to winmo 6.5 and see if wifi improves.
If nothing improves then, you may have damaged your wifi antennae when you dropped it then hit up T-mobile!
Best of luck mate.
Possibly knocked the wifi coax loose from the mainboard. It's pretty easy to open up an HD2 and reattach that cable, I've had mine come loose before and that's what I had to do.
I'd definitely try the steps in the above post first just to make sure it's not a rom or kernel specific issue. And if it's still under warranty, don't bother taking it apart and ruining your warranty, obviously just return it to t-Mobile.
hey can you explain in more detail how to push back the wifi coax cable your talking about
Remove the battery cover, battery, sim card, and sd card.
Remove the 4 torx screws that are under little round stickers under the battery cover.
Using an old credit card or a plastic knife, slide between the screen and the housing to release the little plastic clips one by one which hold the housing to the phone's chassis.
Take your time and be careful not to scratch the housing or stick the card/knife in too far, damaging the fragile stuff inside,
It helps to put a little pressure on the back side of the screen wth your thumb while orying with the credit card (back of screen under battery)
The wifi coaxial cable runs from one corner of the mainboard, up along one side of the chassis, is taped together with some other wires, and leads to another small board up near the top of the phone.
Check the connections at both ends, making sure they are connected firmly and are in straight.
You might want to unplug them, just to be sure and hear/feel them click into place.
Take your time, set yourself aside a nice little workspace, and if you are unsure of anything, don't hesitate to come back here and ask.
There is a disassembly video here in the HD2 section somewhere, I think it's in HD2 General. It'd be worth it to search for it and watch at least the first part of the video, just to get an idea what you're dealing with. It's not a very hard job, it should take you like maybe an hour/hour and a half start to finish.
This will void your warranty permanently though.
Thank you sir i just followed the steps you did and it fixed the problem my wifi works fine but now i have another issue....
i dont know if i touched something or disconnected something in the process but my sound, vibration and volume button does not work. External speaker is not playing any sound (no music or key button taps) and no sound is made when placing a phone call BUT the other person on the end can hear me just fine so i'm guessing i might of disconnected like the speaker. ( my assumption)
thanks again for your help
Oh and when a call is being placed or recieved the screen automatically turns off and it becomes non responsive i.e if i take my phone off the ear and want to put it on hold the screen is still black instead of turning back on
The screen going black during a call is a pretty common problem with the HD2, and is likely not related to disassembling your phone as long as the screen functions normally otherwise. Since you didn't take your phone far enough apart to affect the light/proximity sensor, I can't imagine how disassembly would have affected it. You would have to take the mainboard and screen out from the chassis to get to that sensor.
The volume problem on the other hand, is probably due to either your volume rocker not being placed correctly during re-assembly, or the speaker contacts not being aligned properly. You'll have to take it back apart and ivestigate what went wrong.
Try going into Settings/Sound, and checking that the volume is not turned all the way down. If the volume is not all the way down, then you should be able to hear sound, so your speaker is probably not aligned properly.
Does your volume rocker feel different than before? If it doesn't make a definite 'click' when you press it, then it is probably slightly out of place. Also look for any wires that could have been pinched and damaged when you snapped your phone back together.
What is a volume rocker? When i start the phone it usually vibrates once then goes through the starting procoess. Now it doesn't vibrate at all. Phone turns on and i click the volume button up and nothing happens. I checked settings and everything is up
I have the phone opened as we speak and the reciever cable is connected and the vibrator cable is connected too. I tried to use tweezers to see if i can unhook it but their on too tight so thats a good thing. The two orange dots on the volume thing.. the bottom on was slightly off so i put i centered it
Still nothing works. no vibrating no sound ( the person on the other line can hear me but i can't hear anything) but the phone works great.
Im so confused
The volume rocker is the button that 'rocks' back and forth to control the volume.
It has to be positioned right in order to push the contacts that lie beneath it.
Since your phone's apart right now, what happens when you hold the battery in it with one hand, boot it up, and press the volume button contacts manually? If they buttons themselves do nothing, then it must be that they lost their connection somewhere, you'd have to trace the wires and figure out where they're not connected. If they do work, then the volume rocker was just misaligned.
As for the speaker, it has to be that it is not contacting the two little contacts correctly. Look at the speaker and make sure it is sitting correctly in the housing, and look ffor any obstructions near the vibrator motor.
No i can't press down on the volume button ever since i opened it it hasn't fit back right. Doesn't make a click sound
and what contacts on the speaker should i be looking for? are they under the speaker itself? should i remove the speaker? Theres no destruction on the vibrator its looks though like its sitting kinda tight between that camera flash being there..the metal spinning thing on the end of it can spin 360 so nothing its preventing it from moving.
I also can use my headset and the sound and call works fine besides the going to the black screen and not responding. i also noticed my camera does not load up either. but that could probably be solved with a clean install of gingerbread nand rom
I just recently sent my phone to the shop so they can fix the digitizer, it broke on my pocket when I sat on it. After that the signal strength has gone drastically low, can this be a hardware malfunction or VPN issue? Thanks for the help
have you tried to update radio? its a good place to start. what are your system specs? what rom are you running. there no such thing as to much info when asking questions my friend.
I did not understand if your problem has appeared after the replacement of the touch ..
still looks like a hardware problem, the black coaxial cable that goes inside the black volume button may be loose (almost certainly) his fixation on a snap ring of 1.5 mm.
regards
I think you have broken (or lost connection) one of the four connectors which rely on the casing (which is the antenna on the plastic case)... see picture http://img862.imageshack.us/img862/9258/htchd2disassembled5.png