Hello, trying to help a friend who purchased an unlocked Vibrant, but is using his At&t sim card in the phone. He also believes the phone may be rooted.
Here is the problem, we double checked everything. Google syncs is turned on, all settings are correct. Auto sync of contacts is check marked. Yet, the phone will NOT sync his contacts from google into his vibrant. We also tried adding a new contact in the phone, and saving it to google contacts, which techinically should also now show the contact in the phone also, and it wont show up in the phone, but it does show up when you logg into google on the computer.
Anyone know whats going on? Thank you.
I would try a factory reset, if that doesn't work contact samsung for a warranty exchange. I can't think of anything else to try.
As far as I can tell, this is a real problem.
I posted this in the T-Mobile forum some time ago without resolution.
http://forums.t-mobile.com/t5/Samsu...l-memory-not-syncing-UP-to-google/td-p/427413
For whatever reason, contacts in the internal memory or on the sim card, don't sync up to google. Contacts will sync down to the phone. As far as I can tell, there are three kinds of contacts: sim, phone, and google. None of these can mix or cross lines in anyway.
Its f'ed up, but you could take your sim card into the store, use another type of phone to sync from sim to google and then all your contacts would be there. Once they are there you are fine and should then save all contacts to google.
I am not sure why this issue hasn't gotten a lot of attention. Perhaps it is just on a view phones or just on a few networks. Not sure.
Sorry, just re-read your message.
Are you sure your display options are selected correctly? You have the option to show only show contacts with phone numbers, to show any or all of the three types.
That might be your problem. I have never had an issue with contacts in the cloud showing on my phone. Its really the other way around for me.
jonjacobmoon said:
Sorry, just re-read your message.
Are you sure your display options are selected correctly? You have the option to show only show contacts with phone numbers, to show any or all of the three types.
That might be your problem. I have never had an issue with contacts in the cloud showing on my phone. Its really the other way around for me.
Click to expand...
Click to collapse
yes, when you go to google contacts through your computer and enter a new contact with a number, it should sync with the phone, but it doesn't
what could be wrong?
also how could he check to see if the phone is rooted or not?
^ download terminal emulator from the market and when you open it simply key "su" (no quotation marks). If you are rooted it will return a "#"... this is the absolute easiest method to determine if the phone is rooted.
Go to contacts and display options... uncheck everything but google and show ALL contacts (the check box above this), not just those with phone numbers.
Can he send an email from gmail and it show up pretty quickly on your gmail account? Has he actually logged into his google account on the phone?
Go to contacts and hit menu.
Hit "Display Options"
Make sure that "only contacts with phones" is not selected (just in case)
Also, make sure that "Google" is selected.
If it still doesn't show, go to the home screen, settings, and accounts and sync. Select your google account. When was the last time the contacts synced? If not recently, then select sync now and see if the number shows.
Hope that helps.
thank you, I will have him try this tonight when I chat with him
s15274n said:
^ download terminal emulator from the market and when you open it simply key "su" (no quotation marks). If you are rooted it will return a "#"... this is the absolute easiest method to determine if the phone is rooted.
Go to contacts and display options... uncheck everything but google and show ALL contacts (the check box above this), not just those with phone numbers.
Can he send an email from gmail and it show up pretty quickly on your gmail account? Has he actually logged into his google account on the phone?
Click to expand...
Click to collapse
THANK YOU...thank YOU...THANK you.... it worked!!!!!!!!!!!
Related
*** edit - title is supposed to say No Full Gmail Contacts Sync **
Ok it's taken me a while to notice this as i've had the phone plenty long enough now, but it was only yesterday I needed to add a contact and found that if I select the option to add to Google Contacts it doesn't actually save them. I've tried multiple times and NOTHING. The phone is able to sync DOWN fine but seemingly cannot sync up. Sadly it seems Samsungs incompetent software tweekers have struck again.
Can anyone else verify if this is the case with all Galaxy S firmware at the moment?
So frustrating; really starting to wish Samsung would just have made this phone a STOCK phone like HTC.did with things like the Magic.
Not the case for me. I have flashed and reflashed a hundred times and when I add a contact, it stays and comes back after a flash through google sync.
Darkstriker said:
Not the case for me. I have flashed and reflashed a hundred times and when I add a contact, it stays and comes back after a flash through google sync.
Click to expand...
Click to collapse
What particular firmware are you running? It tells me the contact has saved but then when I look through my phonebook the contact isn't there. Try adding one now to your Google account and report back.if you don't mind.
Darkstriker, can you log into your google account to see if all your contacts are listed there? Is it possible that contacts are synced, but they don't necessarily need to show up under the google account?
They aren't showing up on my phone book or online in my Google contacts, even though it says they're saved.
It could be that im running a custom rom, cant remember the name of it but its the main one that isn't SAMSET!
The main one that isn't samset... gotta love that statement.
Anyways: I may be a problem with your customROM. I am using JM2. I just added one and it shows up in contacts on phone and I'm guessing it will take some time to show up in gmail.
Darkstriker said:
The main one that isn't samset... gotta love that statement
Click to expand...
Click to collapse
Im sorry I'm VERY hung over!
Hi guys, this is my first post but ive been lurking here for a while trying to learn more about my phone.
This is a bit long winded so please bare with me..
I bought this phone about a week ago from rogers wireless. It's locked to rogers and i updated the phone with the SE updater to the latest version they have. I bought the phone under my contract and then gave it to my wife (her old phone broke so i thought it would be nice to give her a new one)
She's now using her old simcard in the phone and other than the phonebook contacts keep disappearing, everything else works fine and all the txt msgs are intact.
1) whenever i switch sims from her's back to mine, the phonebook will be cleared.
2) today she told me that the phonebook cleared even though she didnt touch the simcard.
any idea as to why this is happening? she thinks the phone is defective i think its just something software. Im going to try and do a factory reset on the phone and setup the entire phone w/ her sim instead of mine (which is what i originally done) and then update again on SE updates.
Gmail sync
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Martin5000 said:
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Click to expand...
Click to collapse
Yeah that's just BS. I didn't sync with Gmail right at the start, so when I finally did it last weekend, I lost all of my 249 contacts. Luckily, I had them backed up on my old sim card, so I restored them, but all the contact pictures, facebook links etc were lost
Gmail sync fail
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
badhobz said:
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
Click to expand...
Click to collapse
You could just turn off google sync
well it seems like ive turned off google sync and yet it still has this problem. I figure it might be attributed to her having to log into google accounts??? there is a message on the notification bar sometimes that asks her to log into her google account. Could that be it?
Every time it doesn't detect a password/or has the user logged in, will it purge all the contacts? Is there even a safe way of backing up the contacts on SD card and then transferring that file to my HD so i can reformat the phone for her?
I'm having a really bizarre problem with my G2. I can enter and save a new contact in my phone, however, when I try to look for that contact to call/text they do not appear in the list of contacts. It's almost as if I never entered the info at all except if the contact calls/texts me their name will appear then.
Has anyone experienced this same problem and if so how did you correct it? I'll mention I did port all my numbers over to this phone in the T-Mobile store using the hardware device for data transfer (and it seems not all of them made it over).
I had that same issue on my G1. If I added them from the phone - it wouldn't show in my text drop down. They all seem to work now that I switched. Go to Gmail and play with the groups that the contacts are in - see if that helps. Maybe you need to have your phone display all the groups instead of a select few.
I had this problem too. Go into Contacts>Menu>Display Options>Your Google Account and make sure the system group "My Contacts" is checked.
Futant said:
I had this problem too. Go into Contacts>Menu>Display Options>Your Google Account and make sure the system group "My Contacts" is checked.
Click to expand...
Click to collapse
I looked and "My Contacts" is selected as well as "Imported Contacts" was already selected. Hmm...well I checked all the other boxes in my Google Account and it has seemed to correct the problem.
One of the more annoying things I have found with my T-Mobile MyTouch 4g which I have Perm Rooted S=Off is that whenever you add a new contact either from log, texts or just create new contact it Defaults to a T-Mobile contact, and if you are not careful or forget about it that particular second you get screwed and have to create it again as a google contact. I want it to default to being a Google Contact so it goes into my Google Address Book automatically, not phone, not T-mobile but the google contact. Does anyone know how to make this happen, or how to modify some sort of file to accomplish this? A tutorial would be great and I am sure other people would appreciate it as well
I would like to know the same thing. It is so annoying that it does that.
Sent from my HTC Glacier using XDA App
I found the solution:
http://forums.t-mobile.com/t5/myTou...ntacts-you-want-to/td-p/584679/highlight/true
Please read this instruction carefully and be sure that you saved all your contacts with your google account. uncheck in the sync menu all accounts (Qik, Exchange etc) except your main google account.
1) On the web, make sure ALL your contacts are in your Google.com contacts.
2) On your phone, make sure sync with T-Mobile is UNCHECKED and that ONLY Google sync IS checked.
3) Go to Settings/Applications/Manage Applications and choose the Running tab.
4) Scroll and choose Contacts Storage.
5) Select Clear Data - WARNING- THIS WILL ERASE ALL CONTACTS DATA FROM YOUR PHONE. DON'T WORRY. IT WILL SYNC BACK.
6) Go into Contacts. Hit Menu/View. Make sure that T-mobile (and any other accounts you don't want to display) is UNCHECKED.
7) Go back to Accounts & Sync and make sure Google is syncing ant that T-Mobile remains deselected.
You should be good to go when it comes to Google being the default contact entry. If you had contacts linked with Facebook, Twitter or otherwise, you will have to now let those sync and auto-link again. It's worth the trouble, though. Good luck.
Click to expand...
Click to collapse
It did not work for me as described but I followed the directions on the post from psyclism which says:
My first try didn't work either. I ended up disabling sync on ALL of my accounts, clearing data then rebooting my phone. After that I enabled google contact sync, and viola! Google is now the default. I then enabled all of the other accounts (except for TMobile) and Google has remained my default account type.
Click to expand...
Click to collapse
Please post questions in Q&A section. Everyone please remember to click the "Report Post" button on the original post to have immediate action taken by the moderators. Also do not post in the thread itself telling the user that he made a mistake or broke a rule as it doesn't contribute to the thread and is unnecessary.
Does this still work? I am trying everything listed above, but t-mobile is still the default.
Just noticed that despite Google syncs ALL my contacts are on Google ONLY. At least the phone is saying that there are no contacts in the device.
Soo how do I force a download into my phone from Google? Should be straight forward but nothing seems to work...
Thanks
Zargone said:
Just noticed that despite Google syncs ALL my contacts are on Google ONLY. At least the phone is saying that there are no contacts in the device.
Soo how do I force a download into my phone from Google? Should be straight forward but nothing seems to work...
Thanks
Click to expand...
Click to collapse
It's a problem with Google contacts app. Do you have the latest version?
Sent from my PH-1 using XDA Labs
I have no uninstalled updates...
You're right. Mine broke again. Bad.
Sent from my PH-1 using XDA Labs
I don't think the contact app has ever copied the contacts locally.
For those who may be confused about my issue:
From inside the Contacts App, I tap the hamburger (3 horizontal bars).
I see All Contacts and Contacts.
All contacts does not have a number next to it and if I touch it, I see all of my contacts.
Contacts has a 0 to the right and if I touch it, I see "No contacts in this account"
Zargone said:
For those who may be confused about my issue:
From inside the Contacts App, I tap the hamburger (3 horizontal bars).
I see All Contacts and Contacts.
All contacts does not have a number next to it and if I touch it, I see all of my contacts.
Contacts has a 0 to the right and if I touch it, I see "No contacts in this account"
Click to expand...
Click to collapse
How many accounts do you have on the phone?
All contacts is a combination of all the accounts you've given the app permission to sync.
Contacts, is a list of only the contacts for the current account picked.
Further, is you hit the 3 dots on the right side on the list, you can do Customize View, if you have nothing selected, that will result in "0" showing up.
I only have one account and that is google. So how do I pick the "current account"? I have not setup a custom view.
Solution! At least for me
This worked for me:
Do this on WiFi
1. Go to Settings>Apps->Contacts
2. Click on Storage
4. Click on CLEAR DATA
5. Reboot Phone
6. Go to Settings>Google->Restore Contacts
7. Below "Device backup", Tap on the backup
8. Tap Restore
You will be notified when restore is complete.
There is a posting elsewhere if some but not all are restored to the device.