Hi I live in Canada and i just bought the HTC Droid incredible and i am currently using it on the mts allstream network.So far I have got voice and sms working. At first I was able to connect to the 1xrtt data and was happily using until a two days ago I could not connect to it anymore. According to the netgenie app the reason is due to apn fail and from my understanding these are the same settings that enable MMS which my phone lack at this moment. So far I have downloaded APNBackup onto a demo HTC phone (forgot which model) and backed up it's apn settings and traansfer it over to my phone using bluetooth filetransfer. After that I deleted my apn settings and restored these settings onto my phone and nothing has happen. I am wondering if anyone knows what I am doing wrong and if they can guide in the right direction into solving my problem.
I wondering if there was a way to make the phone accept ota programming from my carrier which would program these settings for me instead
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I live overseas and about a month ago while visiting Florida I purchased a Tmobile Vibrant. I then went ahead and unlocked the phone myself. Upon returning to my country I started using my phone, everything had been running great up until today when I went and added internet to my phone plan. My phone simply refuses to connect to the internet and my provider says that all the settings are in the phone. Has t-mobile done something that would prevent me from connecting?
I really don't know what to do here. Anyone encounter problems like this before? Any solutions?
First go through these steps yourself then post back
1. Goto settings, wireless networks, access point names, make sure the apn is epc.tmobile.com
2. Call t-mobile and make sure you have the android data plan
3. Make sure you are in a good reception area
4. Make sure you have wifi off
Sent from my Samsung Vibrant
Set the APN to your carrier
Sent from my SGH-T959 using XDA App
Thanks for the replies. I did the APN thing already, in my country the APN must be set as "Internet", which I already put there... no luck.
Are there any other settings?
Ok great, it finally came on... they probably didn't activate it immediately.
Thanks for the suggestions.
It normally takes 2 to 24 hours to activate data. Glad youre running now
Sent from my Samsung Vibrant
Calling all Aussies. I'm a newb, and have successfully rooted my NextG (unlocked) Widlfire, and then flashed Wildpuzzle ROM. I ordered a new NextG SIM to replace my old 2G SIM and I can make calls okay but no data over NextG. I've got a data pack as part of my plan- anyone know if I need to flash anything else (a radio update perhaps?) to support NextG. I've looked in my APN config and tried all the options without success. Still says I don't have internet access. Wifi is working just fine. What to try before I ring dreaded Tel$tra support fools??
OhSmeg said:
Calling all Aussies. I'm a newb, and have successfully rooted my NextG (unlocked) Widlfire, and then flashed Wildpuzzle ROM. I ordered a new NextG SIM to replace my old 2G SIM and I can make calls okay but no data over NextG. I've got a data pack as part of my plan- anyone know if I need to flash anything else (a radio update perhaps?) to support NextG. I've looked in my APN config and tried all the options without success. Still says I don't have internet access. Wifi is working just fine. What to try before I ring dreaded Tel$tra support fools??
Click to expand...
Click to collapse
If you made a nandroid backup (which of course you did ) I would be tempted to revert back to the stock ROM and check everything works fine with that ROM and if not then phone the support guys... just in case there is a problem with the custom ROM. Once you know that the stock ROM works with your data plan you can try other ROMs and if there are problems you know it is not your provider.
Hpez said:
If you made a nandroid backup (which of course you did )
Click to expand...
Click to collapse
Yes I did a nandroid backup. As I have my phone just set up nice now, I assume I do another nandroid backup first (and backup my SD contents). Do I need to worry about the EXT partition? Also when I restore the stock ROM I assume I will then lose root access?
Have you set everything up properly.. My next g data works.
DestX said:
Have you set everything up properly.. My next g data works.
Click to expand...
Click to collapse
Thanks for confirming it should work. I'm not really sure if I have set up the APN correctly. There are 4 Telstra profiles as follows: 1 = Telstra 3G Payby Time (telstra.pcpack), 2 = Telstra Internet (telstra.wap), 3 = Telstra w/Portal (telstra.internet) and 4 = Telstra MMS (telstra.mms).
I've tried all these without success. I also tried using the website for Telstra mobile setup. It detects my phone as a HTC Buzz, but when I choose internet settings it wants me to set up the APN manually as follows:
On touch screen Select APN and Using key pad enter Telstra.internet.
On touch screen Select Username and Using key pad enter "".
On touch screen Select Password and Using key pad enter "".
Scroll down on touch screen select Authentication type and select Normal.
Now press Menu key and on touch screen select Save menu option.
I can do everything except the last step "Authentication Type" I don't have any option for 'Normal'- I only see None, PAP, CHAP, PAP or CHAP.
Unfortunately I've tried all these without success. Would you mind posting your APN settings (PM me if you prefer)
Thanks
NextG works fine with WildPuzzle.
Are you in an area that actually has NextG coverage?
What are your APN settings in the phone?
Have you enabled data in the wireless & network settings?
An important point to note is that there is a setting in the phone which will automatically use Wi-Fi if available - so you need to turn it off (or disable Wi-Fi) or move out of range of your network to check 3G coverage.
i have the wildpuzzle rom, and am on telstra, the settings on the web work for me with authenticationtype;none,
Never mind- problem traced to Tel$tra- they had a block still in place on my data usage (something I asked for on my 2G service years ago). Never occurred to me the block would still apply after deliberately calling Tel$tra to purchase a 3G sim with data pack to replace my old 2G sim- specifically so "I could have internet access". Also strange that the Tel$tra sales person didn't notice the block still in place, nor did the Tel$tra support engineer looking into why I had no 3G service. It just occurred to me that it might be the problem and when I asked they said 'Oh yeah' you are right.
Lucky I realised this fact, otherwise Tel$tra would've been real happy to keep billing me for data that never got used! Well my expectations have been met by Tel$tra once again. It's a real shame we have no choice down here in Tasmania- otherwise I'd be with another carrier!
It's alll working good now. Thanks every1 for your help.
Hi All,
Please help. I'm a rookie at rooting and have an unlocked Japanese Note 3 through AU (my Japanese service provider). I was in a rush and paid someone to unlock it before heading back to the States last year. The phone works with my AT&T sim card but when I am back in Japan (with Japanese sim) I am constantly being dropped from the network. 4G service usually works for internet, etc, but I cannot make/receive phone calls and only occasionally can send/receive text messages. I need to know if I should re-root the phone (and leave it rooted) or just do a factory reset (or perhaps change some other setting to get things working again)? The problem with a factory reset is that it will probably re-lock the phone and I don't have a code.
Strange Detail:
Whenever I try to dial a number, the name of a Chinese Province shows up under the Contact's Name. This suggested to me some network issue where the phone somehow thinks it's in China (though texts still kinda work...) and doesn't connect correctly to the Japanese network.
Details:
Model: sm-N900J (per the download screen) i believe this means it has a SnapDragon Processor
Knox warranty has been tripped (apparently by the guy I paid to unlock it originally - is that bad?)
Android 4.3 (looks like I'm still in the original version of Jellybean. Should I upgrade to Kitkat or Lollipop?)
Other Issues:
As of two days ago, the phone now restarts after about 5 minutes of use. Like many Note 3 phones, it's always done the occasional random restart (another reason to root?) but now it's making the phone almost unusable. Also, since having the phone rooted/unlocked/re-rooted I always get a series of warnings upon start-up. Typically, standard Samsung apps like S Planner, Calendar Storage, Keyguard and Index Service have stopped. I have never been able to use the Calendar (or other basic apps) since it always crashes. Is this an issue with Knox clashing with something from the original root (I still see SuperSU loaded -but "turned off"- in the apps menu)?
Idealy...
...someone can help me decide the best course of action (Root, Reset, Other), and how to make sure I can connect back up to my Japanese network properly. I think I'd prefer to root since what I want is an unlocked phone that works smoothly, with good battery life, little to no bloatware, a custom theme and a working S pen. If I root, what's the best method (already have SuperSU apparently) and which ROM and version of Android would be the most stable?
Main Issues Recap:
No connection to phone network (or limited 4G internet).
Phone restarts every few minutes.
Many Apps crash upon Start-up.
Thanks in advance!
So, here's an update that someone with a similar problem might find useful...
Japan uses CDMA for voice and GSM for LTE Data. Somehow (probably through using my phone in the states on a GSM network) the phone was no longer connecting to the CDMA network. Since I'd gotten no responses and felt like there was a good chance that a factory reset would not reverse the sim-unlock I'd stupidly paid to have done, I did a factory reset. Despite appearing to have solved my Index Service, Calendar Storage, S Planner crashing issues, I was still having the exact same problem of LTE working but no CDMA network.
Somehow I stumbled on to this website...(well, I'm unable to post as a new user but searching for "How To Fix Samsung Galaxy error while searching for network" should bring it up).
There, I found some really odd directions that solve network error issues. The only part of the instructions I was really able to carry out was take out the battery and simultaneously press the home and power buttons 10 times. I restarted my phone and miraculously was able to place a call for the first time in a year in Japan!
But then I no longer had any data. I figured it had to do with the APN settings being wiped in the strange reset I just tried. But when I went into Settings>More Networks>Mobile Networks there was no longer an Access Point Names option in the menu. There is no longer a "Network Mode" option either. I used to have that set to LTE/WCDMA/GSM but now I only see a System Select option that simply lets me change my CDMA roaming mode from Automatic to Home Only.
I tried searching everywhere for the missing Access Point Names menu to no avail (and almost attempted to try flashing CyanogenMod for the time hoping this would bring back the APN settings menu) but then I realized that I could do a search in the settings app. I searched APN and the option came right up (though it's frustrating that this now appears to be hidden). Using the following settings (copied below) from the AU by KDDI website I created a new APN profile. Now mobile date appears to be working just fine too!
So, now I just need to decide if I want to keep running Touchwiz in Jellybean or use my new found confidence to try rooting and custom roms...
I'm also kind of curious to see that the next phone bill comes in as expected and I'm not being charged for a bunch of crazy usage! Also, any suggestions to help explain how I got into this problem in the first place, or how to clean up any loose ends would be appreciated.
APN Setting for LTE NET for DATA
APN name au.au-net.ne.jp
User name [email protected]
Password au
Authentication type CHAP
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
I have tmobile and can't sent MMS photos or group text. Tried everything. I receive them fine.
I have Verizon and can't change most things. I put in
http://mms.vtext.com/servlets/mms
For MMSC and photos work for me.
Sent from my PH-1 using Tapatalk
Bboldajr said:
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
Click to expand...
Click to collapse
Did you already have an existing activated sim that you just popped into the essential? I ask cause I know people were having issues with Verizon not properly Activating a new Sim in the essential phone but if you just took your existing one it mostly worked out of the box with little fuss. I've never heard of cellcom or read of anyone using it before. Sorry if this isn't helpful.
Cellcom (Wisconsin carrier) uses Verizon's network and I have an already activated SIM that works with my Cellcom purchased Galaxy S8+. I pop it into the PH1 and it can make calls and send texts but group messages and photos are a spinning mess and a no go. When I call my carrier's help desk the answer I get is "if its not a phone that we have sold in the past or currently sell it will not work on our network" Then I go to the Verizon site and type in the PH1's IMEI number and get the thumbs up that it's completely compatible. It looks like the only way to get the PH1 to fully work is to root it - which I'm not going to do.
Have you tried factory resetting with the sim in?
Sent from my PH-1 using XDA-Developers Legacy app
Bboldajr said:
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
Click to expand...
Click to collapse
Did you ever find a solution to this?
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
I am having this same issue as of this morning, and I am on the Straighttalk AT&T network. I wonder if they just updated their APN network and our APN settings need to be updated too? If so, I'm not sure what settings to use.. using the straight talk website and selecting "Android 4.0" (the newest version listed), it shows the settings I'm currently using. Anyone else having/resolved this issue?
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection,
Click to expand...
Click to collapse
Borrow a (different carrier) SIM from a friend to see if it is a network issue. If the LTE works on that SIM, go to ST and have them provision another SIM for you (free). If the LTE still doesn't work, back your phone up, wipe it, flash a full image.
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
Click to expand...
Click to collapse
I called STW tech support, and they told me I had the wrong APN... I updated my APN settings (but really it was nothing other than changing the ID, so I don't think it had any real effect) and still had no data. After checking downdetector.com, it appears there is a widescale data outage with straight talk (or more specifically, AT&T). One of the commenters stated the following:
"I can confirm the issue is DNS. If you have the ability to changes the DNS on your phone, you can restore service. If you have Android + Root, I used DNS Override successfully. Just set DNS Servers to Google's"
I just used DNS Override ($2 app) to set my DNS servers to Google's and that resolved my issue. Hope that helps. If you don't want to spend $2, there are some free apps that also will change the DNS servers for you, and there are other methods detailed here: https://forum.xda-developers.com/ge...ide-how-to-change-dns-android-device-t3273769
Update: earlier that day ot seemed to resolve itself while i was driving at work amd got to my destination which was about an hour away and once i looked at my phone ot no longer had the x and had full service amd working lte so idk maybe it was cell tower maintenence but don't know for sure but the issue hasn't happened again tho but thanks for everyone for the help and suggestion!