Device hangs when editing contacts - HD Mini General

I have the v1.36 and SMS-hotfix updates.
I'm using Exchange, and have imported approximately 300 contacts.
My problem lies in huge lagging times between finishing editing, and returning to the main page.
Examples:
- Selecting a contact gets you to the first overview page, here you can select "edit details". It takes about 4 sec to load. If editing anything on this page, the device hangs for 5-40 seconds before returning to a normal state.
- Selecting "more" on the same page takes you to a different looking screen. If editing anything on THIS screen, the device hangs for an average of 60 secs (yes, I've timed it several times) and in worst cases I'll have to remove the battery...
Ideas anyone?

I've experience this from Day 1. It's part of the design of Sense UI. Really dumb.
I've lodge several complaints with HTC about this. And all they can offer is "have the unit brought to service center for replacement".
I suggest you register your complaint too. I hope everybody do.
That way, they won't be able to keep on ignoring this crucial problem. And do something about it in the next ROM update.
Please help spread the word. I think it's the only way.

Related

"Tap to compose text" fail....

Hello,
Only started having this problem today, when you select "tap to compose text" it just doesnt recognise it.
I press it say 20 times and it'll pick it up.
It seems more apparent in contacts with a large thread of messages.
Is anyone else having this problem?
yeah i get the same exact thing in long threads. immensely frustrating. also scrolling up and down is very laggy in my long message threads. after ten seconds the scrolling becomes smooth and then when i tap to compose text it does a much better job. i think the leo messages program takes a bit to load long threads and until its loaded it refuses to let you tap to compose text.
this is well known bug.thre are other threads about this.
yeah me too absolutely the same problem....
I get it too, I also still find it impossible to type on lol. I am used to an ipod touch, and im sure my accuracy isn't as bad as my HD2 is making mine out to be lol because my ipod writes fine nearly always lol..
Is there a fix for it? At the moment im deleting my threads of texts every day but i usually like to keep all my messages.
HTC phones are brilliant, but what annoys me is that its left to third parties to fix problems like this, when HTC should be picking up themselves.
Surely cant be that hard to rectify!
Quessing still no fix?
You're guessing right

really slow htc messaging

Does anyone else have the problem with htc messaging where it takes maybe 10-15 seconds for a messaging thread to open?
I use my phone mainly for texting and I have a lot of texts on it even though its only 3 weeks old. So its very frustrating when I click on messaging and then on a thread, its so painfully slow. Is there a way to speed things up or is it maybe a rom thing?
Im using duttys v1.8 rom btw.
Yes, it is insanely slow at loading a thread. I have to export my messages regularly, cause as soon as I pass 100 in a thread it begins. Incredibly annoying!
So I am not the only one with this problem.
Some threads are ~350 messages long, and those are a pain in the bottom to load.
would be nice if someone could help us set a limit for the ammount of messages it shows, just like the old windows mobile 6.1
i have the same problem, but i find a sort of solution.
don't close the message application: click menu--> show all message, and stay here.
From this point there's no lag when you open threads. (like bertus i've more then 400 messages for every threads).
I personally clear them all out every so often (bout once a month) and always save anything important to a note file which is then syncronised with my Outlook via Activesync. But I admit its annoying, I get delay when there is 30 messages... lol
Just a thought but have any of you installed the SMS fix so that you can start a new SMS immediately whilst the list is loading. If not i suggest you do a search for it on the HTC website or on this one.
HTH
i installed it 2 days ago. but where's the difference?
i don't understand what it should do. '
...
Got the same problem.. Apart from the iphone, HTC is loading every conversation you have when you open the sms window.
Example iphone only loads 20 messages in 1 page, then you can choose to see older or newer messages...
HTC MUST make a fix to this soon..!!!! Its pretty annoying that it lag.
The SMS fix by HTC fixes the issue whereby you couldnt start to type a new message until the list had fully loaded. After installing the fix you can start a new message immediately whilst the list loads in the background. Hope that clarifies.
I do agree though that the messaging system in sense needs further work to improve it but this fix goes some way to improving it.
HTH.
tnx manimal i understand now.
Is really frustrating when the phone finishes to load the messages and the focus goes to the last one and you must re-select the type box for seeing what you are writing o.o'
pierluigi.rovere said:
tnx manimal i understand now.
Is really frustrating when the phone finishes to load the messages and the focus goes to the last one and you must re-select the type box for seeing what you are writing o.o'
Click to expand...
Click to collapse
I agree but at least you can make a start. I also noticed that even though the focus changes to the last message if you carry on typing it will insert whatever you have typed when you change the focus back the message input box.
You can type while it loads, yes, but the the typing becomes laggy and it doesn't catch half the buttons which are touched. I have tried to contact HTC about this, but there was no understanding to the issue...
By far and away the best solution to conversation lag is for HTC to do as others have suggested and only have the application load, say, the last 20 messages, or at least allow users to configure the number of messages loaded in conversation view. In truth, it could be less than that. Most of the time, all you really need to see is the message you're replying to. It'd be nice to have a halfway-house which offered this functionality. Like for example if you clicked on reply from the traditional view, it would have an option to show the message you're replying to at the top of the screen. Perhaps there is already a way to achieve this?
Jawb said:
You can type while it loads, yes, but the the typing becomes laggy and it doesn't catch half the buttons which are touched. I have tried to contact HTC about this, but there was no understanding to the issue...
Click to expand...
Click to collapse
+1! ... The most annoying thing about the HD2... Makes me wanna throw it away and go all apple again... but then i look at the big screen
Haha.. yup, me too!
I hope, they will fix it in the next rom update.. So it doesn't load every message...
my longest conversation is around 50 messages because I prefer e-mail to sms, but although I have both sms hotfixes, it's still laggy. I don't want to know what it's like with 350 messages gj htc you failed again
is there a good 3rd party messaging program we can install to deal with this problem?
I actually think they should just go back to the regular inbox instead of htc messaging like on other windows mobile phones. that one is a lot faster although less flashy.
this is really frustrating me and I think I might give up on this great device because of the messaging lag and also because it freezes up on me at least twice a day.
Its too bad because it has a lot of potential.

Task list application

Hi Folks, I'm new here. Also new to Windows Mobile so please treat me gently! I have a shiny new HTC Touch Pro 2.
I have been forced to move from an old Palm OS phone and am, so far, highly unimpressed with Windows Mobile; it is not consistent with the desktop Outlook that I know and love for so many years........
The first thing that is causing me a problem is the task list on the handset. It doesn't hold filter settings and they have to be reapplied each time you open the app. HTC tell me that this is how it is designed. Is there an aftermarket option that will show me the Outlook synch'd tasks in a filtered format and hold the filter settings when the program is closed?
This might be what you need. It costs a few bucks, sure, but it syncs with Outlook and lots of people like and love it enough for it to have won a few awards. Haven't tried it myself though. There is a free trial version as well.
Thank you, mhurg. The Tasks bit of that does exactly what I want. Since it's something I use many times a day it is also worth a few bucks.
Maybe you can help with another little problem? I eventually found out how to set owner information on the handset and now I get an initial screen with my name/address etc every time I switch the unit on. It is titled "My Info", has HTC Touchflo colours/design and goes away as soon as I tap anywhere. I have reset the Today screen to show HTC Sense and nothing else....done a soft reset and still this initial screen won't go away. What have I missed?
The manual for the handset doesn't even mention Owner Info (even though it is over 200 pages long).
Flyingfemme said:
Thank you, mhurg. The Tasks bit of that does exactly what I want. Since it's something I use many times a day it is also worth a few bucks.
Maybe you can help with another little problem? I eventually found out how to set owner information on the handset and now I get an initial screen with my name/address etc every time I switch the unit on. It is titled "My Info", has HTC Touchflo colours/design and goes away as soon as I tap anywhere. I have reset the Today screen to show HTC Sense and nothing else....done a soft reset and still this initial screen won't go away. What have I missed?
The manual for the handset doesn't even mention Owner Info (even though it is over 200 pages long).
Click to expand...
Click to collapse
I want to make sure I understand correctly. When you boot all you see is your "my Info" screen?

UK Retail Gingerbread Review

I hope Motorola reads this thread so they can start working on the next update. I reserve the next post for adding future updates by me or other members.
Fingerprint Scanner
Pros
It works pretty good to the point I have decided to actually use it again. In Froyo you had to unlock the screen before using the scanner but in Gingerbread the scanner automatically unlocks the screen too which is very nice and practical.
Only if Motorola made it to work on Froyo then they didn't need to remove this feature in Atrix 2 because of the bad feedback.
Cons
When the screen is unlocked the left icon on the bottom dock gets highlighted with a rectangular border around it.
Email
Pros
I have never managed to get hotmail to sent emails on Froyo. Everything started to work on Gingerbread with very easy way to setup hotmail accounts -- just enter the email and password and the email client does the rest. I'm very pleased to have one account per email now instead of two in Froyo.
The emails in Outbox that requires to be resend due to a connection failure for instance has a new feature that let the user to know what the app is doing. A green arrow on the left side of the email appears while being send. Also a long press on an email would pop-up a menu with various options including Resend option.
Cons
Disabling the suggestions does not stop the email client to show suggestions. I always found Motorola does this where disabling something does not work until the next update. I wonder why? Are you collecting data on us Motorola?
I preferred the ability to add email(s) at composition time from contacts in Froyo. If I am sending an email to someone that don't remember any part of the email Motorola has made it very difficult by using the suggestions feature. Now Motorola force me to think contacts before think about the email itself. How about sending to multiple recipients? Not a good implementation Motorola. Please return the old style please.
Launcher & Menus
Pros
I like the new Dock far better than the old one that I was even embarrassed to show my old screen to anyone. The simplicity of it works for me very well and if I needed something more fancy I know where to find one.
Haptic feedback now works correctly when is disabled. I often disable this feature to save battery (every mV counts).
Cons
Putting Battery Manager and Data Manager under the same menu item didn't appear the best of options.
Cellular Radio
Pros
I really can't comment about the signal quality as I think T-Mobile have major network issues in central London, UK. However, I'm yet to notice battery overheating due to signal problems.
Cons
Noticed this a couple of times where setting the Network to 2G only didn't change the cellular icon on status bar.
Wifi
Pros
The slow download with Market app is solved.
The Wifi appears to play much better coming back from sleep.
Battery
Pros
The battery life noticeably last longer than before. I would estimate additional 2 to 3 hours over the same usage pattern. I'm very pleased about this improvement. Still carry three spare batteries though.
Cons
Even though the new battery driver manages the faulty batteries Motorola produced and sold, hundred of thousands of them, better but the problem is still there. The improvement can be found when the phone is restarted. The new driver reads the correct charge level but still fails to maintain the charge level correctly during the use.
Dialpad
Pros
Just did a quick test for this review and very pleased to report the previous problem with punching numbers during a call is sorted now.
I don't mind the new look either.
Contacts
Cons
I don't like the integrated contacts the way has been implemented. The old one was much better.
I don't like the bold fonts with contact names. Any chance an option is added to the settings to turn it off please?
Those also don't like the new contacts have you managed to find alternatives?
Camera
Pros
I have previously mentioned about the noise level the camera app adds to the taken pictures in comparison to other camera applications. It seems the problem is gone.
Cons
The new camera driver seems too sensitive to the lights now. Cameras are not the subject I'm good at maybe someone else with better understanding of cameras can contribute to this thread please.
Performance
I don't feel any noticeable difference between the two in home launcher term. I freeze a lot of applications that is why.
Opera Mobile on Gingerbread is incredible. With strong 3G signal I cannot tell if I'm on Wifi or 3G really.
Apps opens up much quicker, very noticeable with heavy duty apps like camera, navigation, and media players. First time ran quadrant benchmark I scored 2501.
I'm really happy with the performance of my Atrix for the remaining of my contract, over a year to go.
Task Manager (OS feature)
Pros
It looks better than the same offering in Froyo.
Cons
Am I the only one thinks some apps are actually not being shown when view the list but a minute or so later the app shows up in the list?
Market App
Pros
For one very strange reason I was never able to view the second screenshot of the app in the gallery. This problem has been resolved.
Unexplainable Issues
1. Rebooted the phone and the startup process never passed the boot animation. Pulling the battery didn't solve anything but wiping the cache from Android Recovery Mode did.
2. After changing a hotmail email settings all email accounts stopped sending out emails including non-hotmails. Wiping the cache and resetting up the emails solved the problem out. I removed all the accounts before wiped out the cache, maybe that wasn't necessary. Also maybe at that very moment T-Mobile had issues. Took me a while to re-setup everything again.
3. Out of the blue the phone restarted itself. I have frozen many apps so I didn't expect that one. I have noticed one reboot so far. Is there any boot logger app where I can monitor if my phone reboot itself when I'm not using it? I guess a good project for me as soon as I get the time to learn the Android development environment.
Boot time
Cons
The startup of Atrix on Gingerbread is considerably slower than when it was on Froyo.
Also examining the dmesg log using OSMonitor app I noticed constant warnings about the CPU clock speed, all sort of debug messages, and error messages. Is anyone else has noticed them and are these messages something to worry about?
Edit: attached few screenshots for the sharp eyes of kernel developers. Thanks.
Text Messaging App
Pros
The layout improvement are a welcome and always liked what Motorola offered.
Cons
The character counter disappears while typing. It is an important feature to work properly all the time.
Home Launcher #2
Cons
While in Messaging app upon returing to the home screen the shortcuts disappear. Navigating to next or previous home screen and then returing back to the original screen then the shortcuts reappear again. I have experienced this twice so far.
Further testing revealed defrosting blur.res was not the solution. Also the shortcuts disappearance has nothing to do with which app was being active.
I hate to burst your bubble but I doubt Motorola checks here without reason...
And this was sent to my email from motorola when I wanted to get them the idea of selling Factory Cables and SBK's to fix hard bricked Atrix's:
Motorola said:
We are always gathering input from owners from calls, e-mails, the Web and other sources. We do apologize for the inconvenience this has caused you and want to assure you that Motorola does value your feedback. We open a record for all consumer contacts which are then routed to the proper department for any further research.
However, if you would also like to submit any ideas you may have regarding the design of our future products, you may contact our new ideas group in one of three ways:
Mail:
Motorola, Inc.
External Relations
Intellectual Property Section
Law Department
1303 E. Algonquin Road
Schaumburg, IL 60196
Telephone:
847-576-5184 (This is a voice mail system that is reviewed weekly)
Email:
[email protected]
Please note that to protect the rights of our customers and Motorola, our New Product Idea line requires customers to submit the following information and then they will send you a packet to properly submit your idea.
First and Last name
Complete mailing address including state, province, country and mailing code if applicable.
Click to expand...
Click to collapse
Plus: People have made custom ROM's that fix the problems that you listed...

Slow Dialer, Contacts and phonebook takes more tha 10 secs to load!!!! HELP

Just got my S$ upgraded to the lates version in my country which is 4.2.2 when I click on the dialer icon the screen freezes for 10 secs and it shows the numbers but when you press the numbers notheing happens and I guess when the program completely loads suddenly all the numbers pop up and aside from that whenever I type in a name in the messages or the contacts menu to look up someone to message or call it takes to long to load that my screen turns black and which I need to go back until I get the proper contact to be able to do some action with.... I know how to lenghten the time before it goes into energy saving mode or for screen to turn back but this is the exact problem I was staying away from since opting to get the Iphone 5... Since this has the best hardware as of the moment but to lag and freeze and sometimes even crash the phonebook or message app is ridiculous..... Sure you can do a lot of cool stuff but if it can't do this and the answer to my solution is to wait for an update just for a simple task of calling or messaging someone Samsung really brought out a half baked product. Hope you guys can help me with this because everytime I want to call or text someone I just do it on facebook a nokia 5110 would do better than this as far as calling and messaging.... Have they focused to much on the advanced features that they didn't fix the most basic elements of the phone. I had the HTC sensation, iphone 3 before that then this.. Since I'm into computers and pro open source I opted to stict with the android... but this is really pushing me to switch to Apple (who I hate but is really efficient at doing things its supposed to) or windows 8.
Help me with this problem so I don't give up on androids for my next phone I'd rather have a phone that is working lag free than the latest phone with the best specs that can't even do what it's supposed to do, basically reducing it to a bar of soap....
pokerbarlo said:
Just got my S$ upgraded to the latest version in my country which is 4.2.2 when I click on the dialer icon the screen freezes for 10 secs and it shows the numbers but when you press the numbers nothing happens and I guess when the program completely loads suddenly all the numbers pop up and aside from that whenever I type in a name in the messages or the contacts menu to look up someone to message or call it takes to long to load that my screen turns black and which I need to go back until I get the proper contact to be able to do some action with.... I know how to lenghten the time before it goes into energy saving mode or for screen to turn back but this is the exact problem I was staying away from since opting to get the Iphone 5... Since this has the best hardware as of the moment but to lag and freeze and sometimes even crash the phonebook or message app is ridiculous..... Sure you can do a lot of cool stuff but if it can't do this and the answer to my solution is to wait for an update just for a simple task of calling or messaging someone Samsung really brought out a half baked product. Hope you guys can help me with this because everytime I want to call or text someone I just do it on facebook a nokia 5110 would do better than this as far as calling and messaging.... Have they focused to much on the advanced features that they didn't fix the most basic elements of the phone. I had the HTC sensation, iphone 3 before that then this.. Since I'm into computers and pro open source I opted to stict with the android... but this is really pushing me to switch to Apple (who I hate but is really efficient at doing things its supposed to) or windows 8.
Help me with this problem so I don't give up on androids for my next phone I'd rather have a phone that is working lag free than the latest phone with the best specs that can't even do what it's supposed to do, basically reducing it to a bar of soap....
Click to expand...
Click to collapse
Hey this isn't an issue with the phone....its a problem with the update....there are a few things you can try out
1. Go to settings and go to application manager in the last tab....scroll to the 4th tab in the app manager...which is All.....and find your contact and contact storage apps.....clear their memory (note this will delete all your contacts....so backup) and retry accessing contacts as usual.
2. Usually the first step helps...if it doesn't... try to do a factory reset of your phone.....(This will delete all your app data....so backup)
3. You could also try to reflash the same firmware or a better update via odin.... Google and XDA are your friends so search the forums....there are many good tutorials.
4. Finally if you still feel like this isnt the answer...i suggest you to root your phone and install a new custom firmware....lots of good tutorials and roms on the XDA forums so check it out. If you dont know about rooting....approach with caution as this will void your warranty....
So try these out...hope it gave you some idea good luck!!

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