Evo not rejecting calls - EVO 4G General

I am using google voice as primary voice mail and i think because of this every time i try to reject the call i have to do it twice (Hit decline and after 5 seconds the phone rings again and decline again) only then it goes to voice mail.
My question is there anything i can do to fix this and just send the caller to voice mail.

Do you have the feature to screen calls going to voicemail? If I'm following you, then what I did was to turn that feature off in gv settings on the computer. There might have been another setting on the computer to do but I don't remember. This way, I think if you reject the calls, they go to vm. If you go into the log screen of activity in gv on the computer, you can look up the number that called you and there should be a more link just below it. I know one off the settings is block, there might be a setting to go directly to voice mail.
There also might be a setting on the phone in the contact list and under that number if you saved it. There might be a choice to send it directly to vm in it's contact info. Just poke around. Knowing me, this probably isn't what you were looking to do.
And yeah, gv instructions for setup and explaining features had much to be desired at times, aggravating at others.

I have the same problem, even with screen calls turned off. The phone rings and I decline, then it rings again. If I pick up the second time, it's not the person, it's an automated system asking if I want to send them to voicemail. I assume that I can listen to the voicemail, but I'm not interested in that.
I just upgraded from the Hero with the same set up and I did not have this problem with Google Voice. Have you guys figured anything out? When I turned off the Google Voice voicemail the issue went away, but I'm hooked on the transcription function of Voice.
Thanks!

Related

'Hidden Number' Application?????

Can anyone help with advice or an application for the following (if it doesnt exist it should-but it probably does!):-
I do some newspaper work and hence my phone number is in the paper every week. Im reviewing and it leaves me open to abuse and i occasionally get a mouthful from HIDDEN numbers.
It means that i now just dont answer any hidden numbers, which im sure several of which are genuine.
Is there an application/ way that i can make ALL incoming calls that have their number hidden IMMEDIEATLY go to a specific voice mail? (e.g. "Hi, this is **** ******. Hidden numbers are not accepted on this phone. Please ring from a revealed number, text or leave a vociemail and ill get back to you").
Have i any specific options???
GOOGLE AND INSTALL MAGICALL - it does everything you have asked for and more its awsome this is 100% the answer to your issue.!
An alternative may be is to call your mobile phone operator to see if they have a "block-the-blocker" (that's what it's called where I live) service: if the caller blocks/hides his/her phone number intentionally or by default, s/he is greeted by a system recording saying blocked ID calls are not accepted (followed by with instructions on how to unhide ID).
I think call firewall will do what you need, good luck.
Sounds like you may want to check out Google Voice.
Basically, you get a free phone number that forwards to the phone(s) of your choice, along with extensive call filtering options and a lot of other cool features.
It won't help you with the people who already have your number, but Google Voice allows you to set up call filters so that you can send unidentified callers straight to voicemail or reject them with a "hidden numbers are not accepted on this phone" message.
If you have a Google Voice number and a Windows Phone, you can get apps for dialing out through Google Voice so your GV number shows up when you return a call.
If you go this route, you'll want to check out the following apps:
iDialer (Google Voice version) - This program can be used to dial out normally through your cell phone, or initiate calls through Google Voice.
iContact - This program integrates iDialer with your phone contacts.
Green Button (sets up your phone's green "call" button to open iDialer instead of the default dialer)
Google Voice Easy SMS - sends texts from your phone through your Google Voice number.
I have this set up on my Tilt2, and I'm very pleased with it. Feel free to message me if you need any questions answered.
Geekaholic said:
Sounds like you may want to check out Google Voice.
Basically, you get a free phone number that forwards to the phone(s) of your choice, along with extensive call filtering options and a lot of other cool features.
It won't help you with the people who already have your number, but Google Voice allows you to set up call filters so that you can send unidentified callers straight to voicemail or reject them with a "hidden numbers are not accepted on this phone" message.
If you have a Google Voice number and a Windows Phone, you can get apps for dialing out through Google Voice so your GV number shows up when you return a call.
If you go this route, you'll want to check out the following apps:
iDialer (Google Voice version) - This program can be used to dial out normally through your cell phone, or initiate calls through Google Voice.
iContact - This program integrates iDialer with your phone contacts.
Green Button (sets up your phone's green "call" button to open iDialer instead of the default dialer)
Google Voice Easy SMS - sends texts from your phone through your Google Voice number.
I have this set up on my Tilt2, and I'm very pleased with it. Feel free to message me if you need any questions answered.
Click to expand...
Click to collapse
Anyway u hook me up w/ an invite? i remember when Gmail frst came out they had this invite only thing and the people who have been invited can invite like 50 something people! Could you do that too? if yes, plzz could i get an invite! ... If yes.. u can PM me and i will give my email!
Thank youu
There is a service called Trapcall, google it. when somone calls you from an unlisted number all you have to do is press the call reject button then it will ring back with the callers unmasked number, and the caller never notices. its not an app and free.

FusionPlus 2.0 up and Running on Imagio

Being an alltel customer still in verizon's eyes means no access to verizon services such as Vcast tv, visual voicemail, vz navi, etc........who really cares. But I do need the visual voicemail. And fusionplus works great, tack 3.99/mo and you have voice-to-text. Very nice service.
Explain a little more about PhoneFusion. I have verizon visual voicemail and it seems ok but I was wondering how PhoneFusion works since you have to forward you number to their number then you getting charged minutes everytime you get a voicemail.
It does run on your normal minutes when you call in to check your voicemails. However, they are visible and you download them via data connection and then play in windows media player as mp3's so the there really is no need to use your voice minutes. You can manually download or set them to auto download. And of course the service is free. More info at http://www.fusionvoicemailplus.com/
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
Click to expand...
Click to collapse
You first need to call verizon and have them set your conditional call forwarding number to 813-200-0200. MAKE SURE YOU HAVE ALL YOUR MESSAGES DELETED BEFORE YOU CHANGE FROM VERIZON VOICEMAIL TO FUSION PLUS (or else you will not be able to get rid of the new voicemail notifications and it will drive you crazy like it did me). When you call verizon, speak only with tech support as customer service will say its not possible. After you do this go in to phone settings and on the first tab "phone" (start->settings->all settings->personal->phone) where it says "voicemail" change the number to 813-200-0200. This should automatically set your 1st speed dial to your new voicemail box. Good to go.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
Click to expand...
Click to collapse
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
Celzius said:
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
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Click to collapse
I tried this method three times and was unsuccessful until I called tech support and had them do it for me. Did this work for you?
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
icon123 said:
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
Click to expand...
Click to collapse
See post number 5.
Sweeny Russ, it has been about a week or so since you have had phonefusion running, how do you like it, Verizon's visual voicemail is handy but the app takes to long to load and I don't know if it is 2.99/month handy. Reading your posts it seems like it is a pain in the A$$ to setup if you have to call tech support. I wonder why doing the *71 + the number would not work?
Thanks
Sweeny Russ said:
See post number 5.
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Click to collapse
Thanks, but that didn't help me. I did figure it out though. When you add an account, use the Fusion Voicemail Login number they email you and the password they give you. Then sync will work. I had changed my password via their website and it wasn't working in the phone software. Must have needed a little more time to update.
Overall, it works good. I like it better than the Visual Voice Mail and I think the quality is better and its free. I didn't have to call VZW to get my cell to forward. It was very easy and straight forward.
However, I need to find away to be able to use the handset speaker to play the voicemails instead of using the speaker phone. It's getting a little annoying. I think the default is Microsoft media player. I can't find away for it to switch between handset and speaker. If anyone can help, I would appreciate it.
icon, did you do *71 + number or * 72 + number?
jskoland said:
icon, did you do *71 + number or * 72 + number?
Click to expand...
Click to collapse
conditional, *71
Thank for the reply. If I would of only read. My fault. I got it.
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
I just entered my verizon number and the password. I clicked sync, I did not get any errors but it does not seem to have done anything.
stevefxp said:
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
Click to expand...
Click to collapse
That's what I was talking about above...
For syncing, put the Fusion Voicemail Login number they email you and the password they give you.
Hope that helps. I think they could have given a little more direction on that. I wasn't sure what number to put either.
I used my verizon phone number and the password phonefusion sent me.
I think fusion is perfect. I also found that it does not have to be open to notify you of new voicemails. It is very finger friendly and If you have bluetooth toggle you can list to your voicemail via bluetooth headset, the way I do it anyway, which is nice if you have messages you don't want anyone to be able to hear because it routes through the speaker. And if you delete a message but then need it later they save it for 14 days, unless your free mailbox is full. Also I can't see it using any visible resources, its footprint is very small compared to verizon visual voicemail.

Google Voice usage

Picked up an IO phone, and since we cannot activate the Evo on our Sprint lines yet, I am starting to use my google number for my main number. Figure good time to switch.
Dialing in and out is fine so far. I like that I can control who rings through to what phone etc.
I am not sure I am a fan of how it handles text. Seems like all SMS go into gvoice, AND into handcent, but handcent comes from some 406 number.
Anyone find a way to work around this? Of a way to make texting work more like it does if they text your phone?
Disable Google Voice (on the website) from texting the #, and just use the Google Voice app for SMS w/ the GVoice #.
[off topic, but still maybe useful]
Just recently came up with a somewhat unexpected use for Google Voice: I programmed Google voice number into building's intercom system. Now when somebody tries to get into the building and dials my apartment, all my phones ring. Especially convenient, if you need to talk to UPS guy when you're at work.
Yeah, go to the website and disable SMS to your cell phone and just use the google voice application for texts.
sergey.povzner said:
[off topic, but still maybe useful]
Just recently came up with a somewhat unexpected use for Google Voice: I programmed Google voice number into building's intercom system. Now when somebody tries to get into the building and dials my apartment, all my phones ring. Especially convenient, if you need to talk to UPS guy when you at work.
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Click to collapse
Cool!
I do something similar at work.
I have my GV calls forwarded to my office desk number and my cell phone at the same time. This way I have the option to answer using my desk number or my cell phone.
Bah, this does not seem like a good solution.
Handcent, Chomp, etc, have a great popup that I really like. Going through google voice app all the time isn't as handy.
I was also a little surprised that I am not able to send or receive mms at all through google voice. So any pictures / links have to be sent directly to my phone.
sergey.povzner said:
[off topic, but still maybe useful]
Just recently came up with a somewhat unexpected use for Google Voice: I programmed Google voice number into building's intercom system. Now when somebody tries to get into the building and dials my apartment, all my phones ring. Especially convenient, if you need to talk to UPS guy when you're at work.
Click to expand...
Click to collapse
I've been doing this for years. Never occurred to me to tell anyone else about it. Thanks.
sergey.povzner said:
[off topic, but still maybe useful]
Just recently came up with a somewhat unexpected use for Google Voice: I programmed Google voice number into building's intercom system. Now when somebody tries to get into the building and dials my apartment, all my phones ring. Especially convenient, if you need to talk to UPS guy when you're at work.
Click to expand...
Click to collapse
Also very handy if you have roomates.
I use both Handcent and the Google Voice app. I add the 406 number to the contact then I know who I am messaging, and if I delete the message I can still message them from Handcent. I emailed the email for the Google Voice app to see if they would be able to add a quick reply somehow within the app. We shall see how that goes.....
fireboy6275 said:
I use both Handcent and the Google Voice app. I add the 406 number to the contact then I know who I am messaging, and if I delete the message I can still message them from Handcent. I emailed the email for the Google Voice app to see if they would be able to add a quick reply somehow within the app. We shall see how that goes.....
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Click to collapse
This won't always work as the number changes depending on when the message is sent.
As for setting it up to not send SMS to my phone, I tried that and it didn't work. You have one of two options if you're in my situation. Tell the GV app to not notify you of anything, essentially making it useless. Or have Handcent block the number that GV sends you texts from. You have to block a new one whenever it shows a new number but it works decently that way. I'm just stuck with getting two messages until friday lol
I am with you. The whole txt message thing is why I'll probably never use google voice for much else besides maybe a call forward.
chuckhriczko said:
This won't always work as the number changes depending on when the message is sent.
As for setting it up to not send SMS to my phone, I tried that and it didn't work. You have one of two options if you're in my situation. Tell the GV app to not notify you of anything, essentially making it useless. Or have Handcent block the number that GV sends you texts from. You have to block a new one whenever it shows a new number but it works decently that way. I'm just stuck with getting two messages until friday lol
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Click to collapse
You either have to choose - use the GV app or use Handcent or whatever other SMS proggie you like. If you use the GV app, turn off SMS forwarding and all texts are handled within the GV app itself, no charges for texts with your carrier, and there is no need to deal with 406 numbers because the app is all integrated with your contacts.
If you need to use an SMS proggie, then of course you'll have to forward text to your GV account as SMS' and the benefit of GV is lowered.

How do i enable google voice?

Normally under call setting you can change your voicemail provider, but there is no such option on the epic under call settings. Are we unable to use google voice with this phone?
After you have everything set up in gv settings, use conditional call forwarding if your plan allows for it. Go look and make sure. Then from the cell phone do *28(areacodeand#). That's in case you dump a call, it goes to gv vm. Is that what you're asking? I haven't tested to make sure it works yet but I think it will. *38 will undo ccf.
Step 1) Install the Google Voice app from the market place.
Step 2) Run the app.
Step 3) Follow the instructions that popup on your screen.
Pops_G said:
Step 1) Install the Google Voice app from the market place.
Step 2) Run the app.
Step 3) Follow the instructions that popup on your screen.
Click to expand...
Click to collapse
Ive done all that, im talking about going into call settings and changing the voicemail carrier from sprint to google voice. Theres an option in most other android phones, but there is no option to change carrier on this phone
I was having this issue as well. I have GV installed and I use it for voicemail only. On my Hero it let me change the voicemail number manually in the settings. I do not see this setting on the Epic.
herbthehammer said:
After you have everything set up in gv settings, use conditional call forwarding if your plan allows for it. Go look and make sure. Then from the cell phone do *28(areacodeand#). That's in case you dump a call, it goes to gv vm. Is that what you're asking? I haven't tested to make sure it works yet but I think it will. *38 will undo ccf.
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Click to collapse
That is the way to do it.
I know when I had CM6 on my Evo, I had to use *28 to go to Google Voice.
I just tested it and it works. Make sure gv is set up then dial *38 send and wait for it to beep then hang up. Then dial*28 then your area code and number of your google voice then send. Listen for the beeps then it will hang up on you. You're all set now. If someone calls your sprint number and you let it ring or reject it, it will go to gvvm. If they call gv number, if you let ring our reject call, it will go to gvvm. Don't worry about the voicemail setting for the phone. Just get gv app set up completely on phone, make sure the gv account settings are straight from a regular computer online, tell your phone to conditional call forward, then everything should work like normal (minus the choose voicemail setting that isn't there on the phone).
One last thing, make sure the plan you have includes conditional call waiting for free or if it doesn't you're gonna get charged for it. If someone calls gv #, that is considered a landline and won't be anytime mobile. If you call out through gv, that's considered you calling a land line so that won't be included with anytime mobile minutes. I have the kitchen sink plan so that doesn't go against me.

Edge 7 and Google Voice

I am coming from a LG G3 to the Galaxy S7 Edge. I had Google Voice working just fine on my G3. I could text/call from my Google Voice number and also my voicemails were automatically sent to Google Voice instead of Verizon.
I installed Google Voice on the Edge and it gave me the normal your carrier doesn't support automatic configuration. On my G3, I just clicked through the configure screens and selected Google Voice and everything worked fine. If I do that on my Edge it doesn't work. When I call my number, it says voicemail hasn't been set up for the phone number instead of forwarding to google voice.
I did the manual process of forwarding calls to Google Voice, *71{phonenumbertotransferto}, *90{phonenumbertotransferto} and *92{phonenumbertotransferto} and it works but it rings 15 times first. This isn't ideal.
Also when I try to use Google Voice to call a number, it looks like it is working but it is calling from my verizon number instead of my Google Voice number.
Anyone have ideas on how to get this to work correctly?
**Update**
I was able to get the time until Google Voicemail picks up shortened by turning on Do Not Disturb in Google Voice settings. This is a work around for me since I don't have people calling me on my Google Voice number. If I did, this wouldn't be an option. Still not able to make calls with Google Voice from my phone though.
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
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Can you explain what you mean by "defunct Google Voice app"?
I use GV to access my mobile voicemail messages, have done so for years...are you saying I should uninstall it and I can use Hangouts to view/listen to my voicemails?
When I go into GV I can see a list of current/previous voicemail messages. In Hangouts I don't see the list of voicemails that I see in the GV app...can you explain a little more how Hangouts can replace GV, and where/how I can get to my voicemails from Hangouts?
Thanks!
Yeah I mean Hangouts has completely replaced Google Voice.
In fact, I haven't used GV since Hangouts came out. I still see the same voicemails I always have. Only now you can see everything that comes into Hangouts all in one place. You still can set up notifications in hangouts when someone leaves you a voicemail, just like in the old GV app. And you can see the transcribed message right there in Hangouts. You can either read it, or hit the play button and hear out loud. I prefer mostly to play them out loud, because a lot of the time Google's auto transcription service is pretty bad, especially with foreign accents.
In Hangouts, you have 3 screens to swipe thru to the left or right. The furthest left is the contacts/settings/etc. The middle is the screen where you would see any voicemail/ text messages. And the furthest right screen is the Hangouts Dialer (you do need to download the dialer app separate in the play store).
Try this. Delete your GV app. Go to the play store and download Hangouts and Hangouts Dialer. Then setup Hangouts. Hangouts dialers will automatically setup when you setup Hangouts. Add your Google account when you set up, and you should be all set. Then of course change your settings how you like. See if it works for you. I personally don't know anyone who uses GV app anymore. Even Google on the play store says its no longer supported.
But yes, when Hangouts came out, it was a COMPLETE replacement for Google Voice app. It's really awesome if you take advantage of all its features.
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---------- Post added at 03:44 PM ---------- Previous post was at 03:30 PM ----------
I should also say this. Hangouts will ask you if you want to make it your default SMS texting app and have all your texts go thru Hangouts. I personally don't do that, but you can. I don't do it only because I don't like the look of hangouts enough to use it all the time for texting. That's just a personal thing. I like to use the stock messaging app that I can keep themed like the rest of the phone from the Samsung theme store. But you can indeed use hangouts as your entire texting/messaging/voicemail platform and it will perform beautifully.
IF you only want to use a separate texting app, just make sure you keep that in mind.
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I do Google voice for my number and use hangouts which I personally don't much like. Is there a messaging app that can accept my GV number other than the stock GV and hangouts apps? I looked a few phones ago and nothing existed at the time to handle GV/hangouts messages.
Don't hold me to this because I haven't used them personally, but I believe you can use something like Groove IP. And I think there's an app on the play store called "Phone for Google Voice". But again I've never used them so I can't say for sure. Hangouts has always filled the void that I needed it to. It's not at all perfect, but Google hardly ever makes a perfect app lol.
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You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
I've done that for years. Was just hoping for an alternative messaging app. I've had the same GV number since the first galaxy S lol.
geoff5093 said:
You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
Click to expand...
Click to collapse
I don't call out much on my GV number, so i use hangouts when I do.
That being said, you indeed can get other apps... Or at least used to be able to, that would let you dial out with your GV number. Phone+ comes to mind, Groove IP like I mentioned before, and others. Some are just app setups that will allow you to pick contacts that auto dial out on your GV number. I think it's Phone+ that does something like that. I just saw a thread over in the regular S7 forums where people were having some of the same issues. Apparently when HD calling was enabled a while ago, it maybe helped to make it harder for all who used Google Voice. I see it looks like it started back on the S6 or S5. This is my first new phone since my Note 3 so go figure lol....
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GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
turbosrrgood said:
GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
Click to expand...
Click to collapse
I was completely unaware that calling and asking for shortening of the unanswered ring time still worked. Thanks for that info, good to know. I thought that option was long gone.
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WiFi Calling Was my Culprit
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
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I don't think anyone told him the GV app sucked. Originally I was asking him why he was still using the GV app, just to get an idea of his issues and how to better help the situation. In particular, I just said it was defunct, aka antiquated....and it is. It still has its uses as a legacy app, or as a stand alone app in circumstances, but for the most part, it's still around for legacy support. Up until recently, Google even listed it this way on the play store.
The GV app still does one thing Hangouts won't do. Hangouts will only make wifi or voip calls. The GV app WILL call out from your GV number, but it will use cellular service and use your phone minutes. That's about the only reason I see to actually have the GV app still. Hangouts has every one of my contacts integrated just like any other app I have on my phone that does the same thing. Admittedly, Hangouts contacts view is really ugly lol.
As far as the PC side, I have Hangouts installed on my windows 10 laptop, and it rings beautifully every time I get a call or text, I can check voicemails, etc. All my contacts are integrated for both Gmail accounts that i can keep running simultaneously. It works quite well. I also have Google Voice chrome extensions. Everything works fine together.
The rest is just preference and style choice. I've never had issues with Hangouts. And I never really had issues with the Voice app before that. I've also not had the unfortunate bad luck of dealing with the setup problems everyone seems to be having. I have NOT however, set up wifi calling yet on my S7Edge, so my guess it that's why I'm not experiencing all the issues people are having with setup.
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KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
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I'm on Sprint, but had the exact same experience. Been dealing with it for a few weeks. And this was the only solution.
As far as using Hangouts instead of the GV app- I can't get what you guys are describing to work. I have Hangouts installed, I installed the dialer, but nothing I do shows my voicemails. I only see the text messages and a call log. I'd be interested in another option to the GV app, which I think is adequate, but not great.
mwshows said:
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
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I was using the GV app and I tried this setup but my calls and VM's don't show up in Hangouts. I can't seem to get them to show up.
I figured it out. You have to select this option in Hangouts.
As a follow up:
Working with a few Sprint techs got me this info. GV won't work if WiFi calling is set up or enabled. It doesn't matter if you turn it off. It has to be completely deactivated.
I've been using GV for many years, and never had a problem on other phones, even using WiFi Calling. This is obviously a s/w issue. Hopefully it can be remedied in a future update.
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
brohan said:
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
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Dial *71 followed by your google voice number and follow the prompts to set up call forwarding.

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