Screen not responding when charger plugged in! (help..Video included) - HD2 Android Q&A, Help & Troubleshooting and Genera

hello so i just discovered this little issue, out the no were when my charger is connected my screen does not work as it should it doesnt respond when i unplug it its all fine...take a look....
im on mac 1.5
energy leo latest build
2.10.50 radio
http://www.youtube.com/watch?v=ExwF3921Les

Hmm... that is odd. I would try updating my radio maybe or try starting from scratch by formating my card. Does this happen with other builds or just matt's?

?I found similar problem but without charger. Just tilt your device close to flat position (maybe S3BAZ10 have the same situation when plug cable the device is almost flat and it is tilted a little). Screen is not responding for a while and the works ok. When I tilt again it is stop working again for a while. I don't need to connect a cable.
Regards,
Marcin.

I haven't experienced this myself but i know: http://twitter.com/htc_linux
has just posted that he's working on a "usb host" issue i guess they're running into with the kernal or somthing.. so i think it's a "known issue" but not really "known"

Related

XDA 2 Say Always Charging

http://forum.xda-developers.com/viewtopic.php?t=8348&highlight=always+charging
I have a same problem before. But im update my device rom to 1.72.00 (Imate Rom) (Before my device have a 1.72.00 T-Mobile Rom) that problem is gone until my charge going %15. After that not blinkin Orange light is coming (thats normal for charge is about 10-15% but) also Setting > Power say charging and My XDA think its charging. Im not plug in my device anywhere (Cradle, Power Charge, USB Sync) but its always thing charging and charge is faster dropping to zero.
I dont understand anythig about that. After that i plug in my USB sync in my notebook and recharge it. After my battery full (100%) im unplug the sync cable from my device and nothing change. Its still say charging
After this i decided (i dont know why i think about that. please dont ask ) i plug in USB sync cable and plug out on my PC (Cable still plugged in on my XDA 2) and device gone normal. And unplug sync cable from my device. Orange light is gone and Settings > Power say Battery Mode.
Is there anythig wrong that. I think this is totaly software error bu i dont know.
Thank you for your advice.
My case was different. No matter what I did, the device ALWAYS thought it was in charging mode. I sent it to the repair centre twice and the device gone back to the problem again after a while. They said the connector pin has been in short circuit and so it thought it was charging. They also accused me of damaging it. I asked them why it would be so when I use it normally, the staff said 'Machine is like that, nobody can gurantee'. I was angry and sent several rude mails to O2. Upon some negotiation, they changed a completely brand new model to me and the problem did not happen anymore. I have used this new one for several months in exactly the same way I did with the old one and nothing untoward happen. That proved the old one was not damaged by me!
Sorry for being long-winded and yet could not solve your problem.
Anyone can help?
My device still have a that problem.
Im looking lights now and its some time say charging and some times not.
Please help
Thank you
always charging
i still have same problem :!:
anyone? help?
omg, this is exactly what my problem is. My XDAII always thinks that it is charging even though it is not plugged to the charger nor the usb sync cradle. And the amber LED light is steadily lighted like when you are charging, battery life of the XDA has dramatically gone down, it wont last me 3 hours or so and yet it is still on standby mode. I had reflashed it with the latest ROm available, 2.06WWE i think, and still after that, after the cold reboot, the problem was still there. Anyone has a better solution to that? Im planning on returning my unit for servicing if the problem cant be solved.
i have same problem , help me now
This will be less likely to happen when using usb cable rather than cradle. If you get a magifying glass you may be able to see the short on the pins and possibly nudge it back into position with a very thin sewing needle or similar.
up
i have exactly this problem too (
I´ve the same problem since yesterday with my T-Mobile MDA², it´s Rom Version: 1.72.01GER (6 months in use without problems), Rom Date 03/16/04, Radio 1.17.00, Protocol 1337.28, ExtRom 1.72.170
The yellow light is always on and the batterie runs very fast out of energy (1-2 hours) and it´s always says charging and think it´s connected to AC power...
any fix to this problem?
or what happen now to those who have this problem?
I have this problems too!!! How to fix it?

my touch 3g mini usb problems can someone help?

well here it goes...my my touch has had this problem for about a week now
if i plug in the usb cable into my phone it will charge but it will act as if it is not connected to a computer and it wont give me the choice to mount my sdcard
also when this first occurred i tryed plugging in my headphone adapter and it did not work at all! but then yesterday it started to work if i plugged in my head phone adapter twice in a row then BOOM it works.....but my usb cable still doesn't work ive even went into amon ra recovery and toggled the usb and still it will not mount the sd card....can someone tell me whats wrong here? thank you in advance
also if i wasn't clear enough please feel free to ask questions because i am stuck on a 1.6 stock ROM and i miss hero thankyouagain
Mine has the same problem, I'm waiting for the replacement to get here.
do you know the last thing you did before it stopped working?
Similar Problems -- Am I screwed?
I have a similar problem. I don't know exactly what happened before the problem started (I'll detail my best guesses in a sec.)
Here's what's happening:
* There's no USB connectivity -- not on Mac OS X (10.6) nor on Windows XP. I don't ever get the USB icon nor the chance to mount the phone as a drive.
* It drains the battery realllllllly fast -- my 1500mAH batter went from 100% to 15% in 20 minutes. With the screen off. Bluetooth and WiFi were both off.
* It charges VERYYYY slowly. 2+ hours on the DC charger in the car did not get me a full charge. The LED thatused to indicate charging does not light up anymore when plugged in.
* It is very hot to the touch. At one point Battery Life Widget was showing a temp of 108F.
* Re-installing CyanogenMod 4.2.9.1 does not fix the problem, nor does rolling back to 4.2.8.1
* I've tried several wipes and that did not work either.
The last things I can think that I did before the problem occured:
* I accidently plugged in the mini-usb cord that goes to an AC adapter on a CallPod instead of into the callpod adapter (i.e., it was plugged into the cord that goes to the wall.) This was for about 5 seconds before I realized the mistake.
* I had installed CyanogenMod 4.2.9.1 the day before.
* I had installed and deleted a number of sill games and apps: Fat Cheese, Dialify, and a few others I can't recall.
Without an ability to get a USB connection, I can't use Terminal to try save files to the SD. That means I can't (as far as I know) unroot it right now. But, I'd sure like to try...
Does anybody have any helpful ideas or insights?
Thanks in advance,
jim
If your computer has a Bluetooth dongle, you can transfer files back and fourth to your phone, or just get a cheap card reader off ebay or Amazon.
phatmanxxl said:
If your computer has a Bluetooth dongle, you can transfer files back and fourth to your phone, or just get a cheap card reader off ebay or Amazon.
Click to expand...
Click to collapse
Is a dongle required? I should be able to piggyback on to the Mac's built in Bluetooth for the mouse and keyboard, I think.
Any ideas what I might have done?
Thanks,
Jim
Yea if it has built in BT that should work, as long as you got somekind of pairing and file transfer program on your mac. The are a couple of free Bluetooth apps in the market you can use for swapping.
Well my usb went out when it was connected to my pc and the motherboard blew. The phone immediatly went black when it happened. I thought at first I fried the phone too. It still charges but any computer won't see a connection and the phone won't ask to mount. Its a hardware issue I guess, I tried several ways to get access to the phone via usb and failed.
so what should i do? send it to t mobile?...or call htc?......its unlocked and im using it on att.....i installed dwangs 1.6 and it stoped working
I successfully unrooted then applied the upgrade to 1.6. She's still hot, quick to discharge, slow to charge, and can't see the data connection via USB...she's going back to the retailer.
Now, I just hope that the Nexus One is real and out real soon.
Jim
@jkearns you could have a faulty battery.
@glendawg I don't know at this point since the phone is second hand. I doubt T-mo will do anything. Try htc see if the could offer a repair solution.
well now my acceleromiter took a ****.....
I just took one too, I feel alot better now.
Mytouch 3g
I have the same problem with my touch gets hot, but also when I remove the battery and plug the charger still get hot so I think is a hardware issue.
And I know for fact that some USB cords only charge your phone and no work with the computer, if you want to sync something, try an other USB cable
im having the same usb problem with my 32b but it comes and goes sometimes it works sometimes it doesnt so my question is should i take it in and have them give me the 32a version since tmobile doesnt carry the 32b anymore? is it that much better and is it easy to root like the 32b? sorry i dont mean to steal this thread but i just thought it would be pointless to open a new one about the same topic.
So I just got done with tmobile and there gonna send me a new mytouch 1.2 so im pretty exited I just have to run stock 1.6 for a couple days while it gets here and I forgot how much worse stock is
-------------------------------------
Sent via the XDA Tapatalk App
I have got same problem with mine mini USB, HTC is no longer under warranty, so what should I do?
jkearns said:
I have a similar problem. I don't know exactly what happened before the problem started (I'll detail my best guesses in a sec.)
Here's what's happening:
* There's no USB connectivity -- not on Mac OS X (10.6) nor on Windows XP. I don't ever get the USB icon nor the chance to mount the phone as a drive.
* It drains the battery realllllllly fast -- my 1500mAH batter went from 100% to 15% in 20 minutes. With the screen off. Bluetooth and WiFi were both off.
* It charges VERYYYY slowly. 2+ hours on the DC charger in the car did not get me a full charge. The LED thatused to indicate charging does not light up anymore when plugged in.
* It is very hot to the touch. At one point Battery Life Widget was showing a temp of 108F.
* Re-installing CyanogenMod 4.2.9.1 does not fix the problem, nor does rolling back to 4.2.8.1
* I've tried several wipes and that did not work either.
The last things I can think that I did before the problem occured:
* I accidently plugged in the mini-usb cord that goes to an AC adapter on a CallPod instead of into the callpod adapter (i.e., it was plugged into the cord that goes to the wall.) This was for about 5 seconds before I realized the mistake.
* I had installed CyanogenMod 4.2.9.1 the day before.
* I had installed and deleted a number of sill games and apps: Fat Cheese, Dialify, and a few others I can't recall.
Without an ability to get a USB connection, I can't use Terminal to try save files to the SD. That means I can't (as far as I know) unroot it right now. But, I'd sure like to try...
Does anybody have any helpful ideas or insights?
Thanks in advance,
jim
Click to expand...
Click to collapse
Hi All,
I've exactly same issue as "jkearns" outlines. It used to connect via USB and showed charging (very hot during charging though) but not anymore. I think I accidently got updated to 2.2.3 and that probably contributed the problem. I could perhaps stay on 2.2.3 but battery drains like hell (about 20 min life). Any idea to resolve this? Thanks in advance fellows.

hd2 charging / battery issue

very weird issue or i am just having hallucination:
after reading the news today about the HTC HD2 having the ability to install Android onto NAND i quickly went out to buy one. i was hoping it'd be cheap but it wasnt.
i found a store which had 3 units. all of which he promised were new but they arent so i got it and came home to install android on it ... anywho i ran into some issues but now all is good. android is on it.
my issues that i am concerned about and iam hoping i dont run into (like my last hd2 which wouldnt charge no matter what so i sold it)...
the issue right that i ran into before having android on the unit i would plug it in the charger and the light would turn "orange" for charging. when i unplug it it would just stick red... it was very weird.
now that i installed android on it i am noticing its turning off (the charging led) when unplugged however even though its on the charge the charging icon is just a solid "green battery" without the lightning icon in it.
not to dwell cause i am having trouble trying to figure this out... how do i diagnose my battery and charging mechanism on this device? shall i revert to winmo just for a test?
Thanks!
[ moving to hd2 android general forums ]
I would recommend to ask this question in the HD2 Android forum - and if the error you experience is only with a specific build/kernel, in that specific thread.
cylent said:
very weird issue or i am just having hallucination:
after reading the news today about the HTC HD2 having the ability to install Android onto NAND i quickly went out to buy one. i was hoping it'd be cheap but it wasnt.
i found a store which had 3 units. all of which he promised were new but they arent so i got it and came home to install android on it ... anywho i ran into some issues but now all is good. android is on it.
my issues that i am concerned about and iam hoping i dont run into (like my last hd2 which wouldnt charge no matter what so i sold it)...
the issue right that i ran into before having android on the unit i would plug it in the charger and the light would turn "orange" for charging. when i unplug it it would just stick red... it was very weird.
now that i installed android on it i am noticing its turning off (the charging led) when unplugged however even though its on the charge the charging icon is just a solid "green battery" without the lightning icon in it.
not to dwell cause i am having trouble trying to figure this out... how do i diagnose my battery and charging mechanism on this device? shall i revert to winmo just for a test?
Thanks!
[ moving to hd2 android general forums ]
Click to expand...
Click to collapse
try to charge your phone via usb... if it works good your ac adapter is the problem...
Try to take off battery for 10-15 minutes and then put it back. May be it will help you.
brgds
Yea try taking out the battery and waiting before reinserting

[Q] Touch and charger.

Hey guys,
A friend of mine recently bought this tablet and everything was running very very smooth, until he received the OTA to 3.1 . Besides the wifi bug ( very easy to get rid of ), he is now experiencing a really really weird touch lag. Let me explain: as soon as he plugs the tablet in the charger the touch gets really unresponsive forcing him to slide/touch several times before the tablet detects the input even if the system keeps working as it should, ie no slowdowns etc.
Funny things is this bug only shows up (for now) when he plugs the charger in university while not happening at home.
Has anyone experienced the same? Im starting to think that the charger plug has a defect and is in some way affecting the touch system ( electric\magnetic stuff ) leading this to an hardware related problem, but I want to be sure so maybe we will try to flash something (Are there Acer tools to flash full stock roms?). Tablet is running original rom and recovery, I just messed with the wpa_supplicant files but I dont see how this could be related.
Thanks in advance guys
When my screen is off and I turn it back on when I switch from charger to battery I get laggie for a minute. Same on my notebook and my cell.I believe its to do with changing some power profiles/settings. If you recover in a minute or so its prob fine. If not watch running apps. If you see something running all the time.use a freeze program to trouble shoot if its a rouge app.
Hope this helps to troubleshoot your isssue
If im wrong with this information please just give your correct response to the open. Do not bash my openion.thanks
saw one other thread with similar problem...
http://forum.xda-developers.com/showthread.php?t=1166209
~~~~~
110 volts
I live in indiana.
When you plug your charger in the fram becomes hot. 110 volts to earth. Just check it, can't be good.
shaun298 said:
I live in indiana.
When you plug your charger in the fram becomes hot. 110 volts to earth. Just check it, can't be good.
Click to expand...
Click to collapse
Fram? 110 volts? What are you talking about?
More details - please. "110 volts to earth"? Not making much sense.
My guess, and its just a guess, is that his charger is somewhat faulty and not regulating the power correctly. Ask him if he plugs straight to the wall at university and into a power strip/surge protector at home. If he is, then I would imagine that the power strip is regulating the voltage enough to let the charger work, where the wall outlet is making the charger fail. I'd try a new charger if one is available and see if that fixes the issue...or take a surge protector with him to university and see if that also takes care of it. If he isn't using a power strip at either place, then we are back at square one.
Have you tried going back to an unmodded system to see if that works? (by that I mean remove/undo wpa supplicant).
I have no idea what that problem could be as it seems hardware based by just reading what you typed, but it could be software too which is called into question by the little mod you did.
What I find odd is that it works in one place and not another.
Does it happen when Wifi is off completely? (Just asking because I'm thinking if it has to do with the wifi mod you made, perhaps turning Wifi off and testing would show up something).
I'll just tell you what I would try in that situation.
1. Go back to a stock ROM, fully. No mods, no root, no hacks. Preferably one designed for your region. (We have no idea if any of the hardware in these units is different based on region, which is why I never recommend putting a ROM on the device unless it's 100% certified to be originated from a device purchased within that region).
2. Factory reset. (It doesn't fix everything, but it fixes most software glitches - especially when they're caused by outside sources like apps or settings mess ups).
If it still happens after that then you've at least ruled out all software suspects.
The frame of the a500 is hot. The charger is none polorized so makes no difference which way you plug it into the wall or extention plug is the same. Check your charger to earth and you will see line voltage no mater where it's pluged in, and don't have to be pluged into the a500. They need replaced. Just meter from the outside of the charger plug to ground and you will see the problem. Might not be on all chargers, but I would check mine.
Just check you charger plug to earth without the a500 pluged in, the problem is not in the unit or software just the charger.
teuz said:
Hey guys,
A friend of mine recently bought this tablet and everything was running very very smooth, until he received the OTA to 3.1 . Besides the wifi bug ( very easy to get rid of ), he is now experiencing a really really weird touch lag. Let me explain: as soon as he plugs the tablet in the charger the touch gets really unresponsive forcing him to slide/touch several times before the tablet detects the input even if the system keeps working as it should, ie no slowdowns etc.
Funny things is this bug only shows up (for now) when he plugs the charger in university while not happening at home.
Has anyone experienced the same? Im starting to think that the charger plug has a defect and is in some way affecting the touch system ( electric\magnetic stuff ) leading this to an hardware related problem, but I want to be sure so maybe we will try to flash something (Are there Acer tools to flash full stock roms?). Tablet is running original rom and recovery, I just messed with the wpa_supplicant files but I dont see how this could be related.
Thanks in advance guys
Click to expand...
Click to collapse
I had an issue like this with a palm pre, and the only solution i could determine was that i was using an offbrand charger that wasn't supplying the right voltage/amperage and causing flakiness with the electrical charge on the screen. maybe the charger is damaged, or they're using an off-brand one?
Ty guys and sorry for the late reply. Yeah I was thinking about reverting back to the stock system but unfortunately I'm not very familiar with the tablet scene not having one and since he is a little frustrated atm about his situation maybe flashing a recovery to flash a stock rom isnt really the way to go. Isn't Acer delivering any tool to flash a full rom just to try if that will solve the problem?
Thanks again!
So wait someone is getting 110v from ground to the metal frame of the tablet?
Sent from my A500 using XDA Premium App
Same issue
I found this thread, and this is exactly what's happening to my tablet. When it's plugged in, the screen becomes very unresponsive, and it's very annoying. I can't charge it and use it at the same time. It's not even like galaxy tab 10.1 or ipad 2 where the battery life lasts like 10 hours! I am extremely frustrated about this issue..Mine has this issue at home. I don't bring charger to school, so I don't know about that. I'm really surprised that only very few people actually have this issue..
electrical grounding no good
Anyone has a solution to this?? Should I buy a new charger? I don't want to just waste money if it's not gonna fix the problem.
Thanks.
I had a similar experience to all of this when I was recently travelling by airplane. There were charging outlets (US-style 2-prong) on the back of each seat and my tablet absolutely REFUSED to respond properly to touch when I plugged it in. At the airport, in the hotel, at home, and everywhere else I've used it, it worked properly.
My conclusion: touch screens on A500 are very sensitive to electrical problems. I suspect that an airplane's electrical system isn't as "standard" as everywhere else, and whatever the difference was (a grounding issue, or a voltage regulation issue, or whatever) caused the touchscreen to freeze.
My suggestion to the poster and others with "when I plug in the touch screen stops working": go to another location (i.e., a friend's house, work, school, a coffee shop, etc.), plug in and see if the same problem happens. If it does, it might be your charger, so try someone else's A500 charger at a bunch of locations and see if the the same problem occurs.
I would guess that most people with this problem (not the "when I plug it in it gets for a few seconds" problem, but the "touch screen doesn't work when plugged in" problem) will find a solution lies in their power source, not the A500 itself.
BigWheeler said:
I had a similar experience to all of this when I was recently travelling by airplane. There were charging outlets (US-style 2-prong) on the back of each seat and my tablet absolutely REFUSED to respond properly to touch when I plugged it in. At the airport, in the hotel, at home, and everywhere else I've used it, it worked properly.
My conclusion: touch screens on A500 are very sensitive to electrical problems. I suspect that an airplane's electrical system isn't as "standard" as everywhere else, and whatever the difference was (a grounding issue, or a voltage regulation issue, or whatever) caused the touchscreen to freeze.
My suggestion to the poster and others with "when I plug in the touch screen stops working": go to another location (i.e., a friend's house, work, school, a coffee shop, etc.), plug in and see if the same problem happens. If it does, it might be your charger, so try someone else's A500 charger at a bunch of locations and see if the the same problem occurs.
I would guess that most people with this problem (not the "when I plug it in it gets for a few seconds" problem, but the "touch screen doesn't work when plugged in" problem) will find a solution lies in their power source, not the A500 itself.
Click to expand...
Click to collapse
Thanks for your suggestion. I'm actually moving to a new home tomorrow, so I'll try the new power outlet. Hope it won't have problems like right now..
Touch Screen doesn't work on airplanes.
sw6lee said:
Thanks for your suggestion. I'm actually moving to a new home tomorrow, so I'll try the new power outlet. Hope it won't have problems like right now..
Click to expand...
Click to collapse
I have run into another problem related to touch screens - mine doesn't work on airplanes. I think that there is some sort of pressure differential issue - the screen works fine on the ground, but once I open the tablet when the plane is at altitude, the screen just stops working - it doesn't matter if the tablet is plugged in or not.
Annoying to say the least. Last night I pulled out my wireless mouse to use the tablet, and a stewardess noticed this and told me to put it away as wireless devices aren't allowed on airplanes.......
Any suggestions?

battery issue

with all nand rom, when I charge the battery from the device is off, the led turns on and shortly thereafter the five keys at the bottom. After a few hours, break the usb socket and switch on the device, I have to take the battery out and put it back. It is normal for this procedure even for you?
I have the same problem since my under android, besides the problem occurs when flashing the bootlaoder or recovery.someone would have a solution please?someone would have a solution please?
hi i use sense 3.5 rom by derefas, and i don't have such a problem as you mentioned. use it for about one year now.
arliuivps said:
hi i use sense 3.5 rom by derefas, and i don't have such a problem as you mentioned. use it for about one year now.
Click to expand...
Click to collapse
I think something starts when the charger is connected. This is most obvious with the HTC HD Mini ROM Sense 3.5, you plug the charger, the charging light does not come on and you hear after a while the music and the HTC phone starts.

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