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I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'
I am waiting for any good news from either of you...I want to use att sim
Is it possible to use the phone in india after we get the unlock code from HTC.
ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
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If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.
Let's hope htccode.com can figure this out...
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
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I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
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I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!
BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
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I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?
If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.
T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
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Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?
How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.
j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
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Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.
unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.
I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.
hey, i don't want to wait for the release in europe so i wanna buy one on ebay.com. I found pretty much of the devices on ebay.com. there is often said that the devices has bad esn's and can't not be activated in the verizon network. what is this about?
they say the phone is unlocked but only outside the us. can i buy such a phone or not?
I purchased a Droid Pro two weeks ago on Ebay which just arrived last Friday and I am already very much in love with this phone.
I guess the best option is to get in touch with the seller directly. The best case scenario you can go for is to buy it from a private seller who has a good standing with Verizon. My seller helped out a lot to activate the device, and then call up Verizon to get an official unlock code for me that I just had to enter after popping in my sim card and which worked perfectly! Bad ESN means that it can not be activated on the Verizon network. However, in order to do the unlock the usual way, the device needs to be activated once and that MUST be on the Verizon US network, it is not possible anywhere else. If you do a google search you will find a way to get around the activation by a simple "touch all the corners of the screen trick".. but I am not sure how reliable that is and what happens after you do an update. In case you can not get an official Verizon unlock code, they are available on the internet. However, if you check the other forums, increasingly more online unlock codes have no effect as Verizon is starting to change the databases OTA (over-the-air) on the devices.. and I am not sure whether the developers have caught up with it yet.
Also something you want to be careful about, try to find out how the device performs on your network. Because there are also reports that some users are not able to use their phones with their home 3G networks, even after manually putting in the APN infos. I am sure that will sort itself out as soon as the Motorola Pro officially hits Europe...
Also just to give you a figure of what price you can expect.. I paid $300 for mine activated and supplied with an official Verizon unlock code, oh the seller was so kind to include a 16GB microSD card... I have the feeling this device is getting more and more popular in Europe which might have an impact on the prices on Ebay..
If theres anything else I can help you with, please feel free. I know of at least a handful users from Europe and Asia that have imported Droid Pros so the combined knowledge should be sufficient to help you out Where are you based?
thank you for this great reply. ok i tried out to find some private seller on ebay.com. when this doesn't work i think i will buy such a bad esn phone and give it a try. when you have contact to your seller please let me know. then i can contact him if he sell some more of the devices.
best regards from germany
There is an update of unlock code by Verizon over OTA in end of Jan or begin of Feb for sure, and the unlock code has been changed. But it seems new unlock code provider (not from verizon) pop on web site/ebay.
I just bid one bad esn droid pro from ebay and waiting happily
Hi @vivid i sent a PM to you. Please reply.
Look I've read multiple forums on this including this..
I'm simply asking if there is a Tmobile user who would be willing, if i provided my IMEI number to call tmobile and get an unlock code, I attempted to buy them and 3 separate occasions the websites failed ive lost about 40 dollars...
I would greatly appreciate the help and would love to further develop my phone using XDA thank you.
Try ebay, I got my code from there and there IS buyer protection.. I never trusted any SIM unlocking sites anyways.
I wuld if i had the money too after wasting 40 dollars i wont be paid for 2 more weeks
Ebay SIM unlocks are nearly instant, and I got my unlock codes for both my HD2 and G1 for only 8 dollars each.
Have you try contacting HTC or T-Mobile?
Don't you happens to have a friend that have T-Mobile? If you do may be they can help.
I'm going to be unlocking my phone asap, but Ebay is the easiest method.
From what I've heard, you dont need to be a T-mobile customer
I've researched unlocking phones for free, for the past month or so, and every youtube video especially said to "Tell them that you're leaving the country and that you need to unlock the/your phone to use there"
-(some people suggest that you tell T-mobile/AT&T that you're just leaving on a trip and that you'll be back with T-mobile as soon as you get back[ASK FOR MANAGER])
Good Luck!
The phone is locked to T-Mobile and obviously i need a subsidy pin. I requested one from T-Mobile it came within 12 hours. BUT this was for the first phone i had from them's IMEI. Obviously this one won't work for the phone. I have since requested another for the updated IMEI. And after 3 days its still stuck in there admin department.
What im asking is.
Shall i wait until the code is redeemed from T-Mobile as its the safest option. The buyer hasn't paid yet and has already waited long enough to get it.
Or are there any RELIABLE unlock sources that sell the Subsidy pins that will be a guaranteed fix and will be unlocked forever? Or are there any other ways to unlock the phone for any network?
-This should be allowed as it's not to do with warez. Apologies if its not-
I unlocked a few HTC devices/HD2s/Desire & Samsung Galaxy models HERE
Service has been fast & codes always work & fully unlock for worldwide use & is perminent unlock solution (once code entered handset same as sim free purchased handset) ...
Mister B said:
I unlocked a few HD2s HERE
Service has been fast & codes always work & fully unlock for worldwide use & is perminent unlock solution (once code entered handset same as sim free purchased handset) ...
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Click to collapse
Will the service be affected eby the fact T-Mobile are 'enquiring' about an unlock code to HTC? I have read the T-Mobile UK handsets have a trouble with Unlock codes from sites. Read this while doing a search on the forums.
I would say no problem as unlocked a Desire HD on T-Mobile UK end of last year no problem.
They have access to all main provider databases & manufacturer databases too as my code was supplied from HTC ...
An alternative - Can get them off ebay pretty cheap <$5 - I've used them and worked fine and pretty fast
Used eBay before & had problems, 2 codes did not work & getting refund was a pain & codes that did work did not unlock to all networks.
eBay is full of big promises & small on quality goods/services ...
Mister B said:
I would say no problem as unlocked a Desire HD on T-Mobile UK end of last year no problem.
They have access to all main provider databases & manufacturer databases too as my code was supplied from HTC ...
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Click to collapse
Worked a treat, Cost £10 and was unlocked successfully Thanks a lot for the advice
Mister B said:
Used eBay before & had problems, 2 codes did not work & getting refund was a pain & codes that did work did not unlock to all networks.
eBay is full of big promises & small on quality goods/services ...
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Are you promoting the one you suggest and rubbishing others for a reason? What is your connection with them?
I know a few have had success with ebay - look at the satisfaction ratings tells you if they will dupe you
oucha said:
Are you promoting the one you suggest and rubbishing others for a reason? What is your connection with them?
I know a few have had success with ebay - look at the satisfaction ratings tells you if they will dupe you
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Really, Was there any need for this? And after all the Googling i did, Ebay seemed to come up the rear end concerning codes.
The site he gave, was Prompt and had the code within 5 hours. Even on a sunday. When its taken t mobile around 4 days or so. I think you should take yourself away from this thread. Thanks for the posts and Mods please lock this as its solved.
oucha said:
Are you promoting the one you suggest and rubbishing others for a reason? What is your connection with them?
I know a few have had success with ebay - look at the satisfaction ratings tells you if they will dupe you
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Click to collapse
Connection: Happy Customer
eBay: used eBay as price & feedback looked good, we need to unlock about 8>10 handsets monthly so savings via eBay looked good. Reality was different with some wrong codes supplied or emailing us to pay more as codes in newer data base ect ect & unlocked devices not working on all networks.
Up to you who you use at the end of the day, but some will find such reviews from long term members useful ...
Mister B said:
Connection: Happy Customer
eBay: used eBay as price & feedback looked good, we need to unlock about 8>10 handsets monthly so savings via eBay looked good. Reality was different with some wrong codes supplied or emailing us to pay more as codes in newer data base ect ect & unlocked devices not working on all networks.
Up to you who you use at the end of the day, but some will find such reviews from long term members useful ...
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Click to collapse
I wouldn't agree with you completely: I've used several times ebay(maybe 2-3 providers) for decoding and never was dissapointed, for sure there are honest people on ebay along with scammers!
bib*oops said:
I wouldn't agree with you completely: I've used several times ebay(maybe 2-3 providers) for decoding and never was dissapointed, for sure there are honest people on ebay along with scammers!
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^^I am looking for a seller in ebay to get the unlock code.. can you recommend one?
TIA
sbhas2k said:
^^I am looking for a seller in ebay to get the unlock code.. can you recommend one?
TIA
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Click to collapse
Try this one: unlock fusion has many other auctions posted, but this is just an example(http://www.ebay.ie/itm/Unlock-Code-...591?pt=LH_DefaultDomain_0&hash=item2c62676267).
Good price, reliable, fast...
bib*oops said:
Try this one: unlock fusion has many other auctions posted, but this is just an example(http://www.ebay.ie/itm/Unlock-Code-...591?pt=LH_DefaultDomain_0&hash=item2c62676267).
Good price, reliable, fast...
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Click to collapse
I have now used UnlockFusion a few times for myself and my friends - we have found them reliable and cheap (the latest was under US$3) and quick - usually within an hour or two depending on the time of day (one recently was just a few minutes).
I have absolutely no affiliation with them and live in Australia, but it pays to let others know of a great service.
But as always, check the feedback just in case things go bad and their services declines
oucha said:
I have now used UnlockFusion a few times for myself and my friends - we have found them reliable and cheap (the latest was under US$3) and quick - usually within an hour or two depending on the time of day (one recently was just a few minutes).
I have absolutely no affiliation with them and live in Australia, but it pays to let others know of a great service.
But as always, check the feedback just in case things go bad and their services declines
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Click to collapse
Confirming this is good for this community, I'm neither affiliate with them, but used their service maybe 10 times and they are OK (price+service+response time): I'll never hesitate to use their service again if needed.:highfive:
hi,
I purchased a Moto E4 model XT1766 in the USA recently and am looking for a way of unlocking it
(and possibly rooting it also) so that I can use it in the UK,
at the moment when I put my UK sim in it I get the error “Insert correct SIM card” and am very wary of buying an unlock code from ebay etc.
in that regard, is it possible for me to get it unlocked to work over here, with my own simcard?
(it's on Asda Mobile which uses the EE network)
having visited the Gsmarena website I do have some concerns though - please see my attached photos for more info
any help would be very welcome.
carkev said:
hi,
I purchased a Moto E4 model XT1766 in the USA recently and am looking for a way of unlocking it
(and possibly rooting it also) so that I can use it in the UK,
at the moment when I put my UK sim in it I get the error “Insert correct SIM card” and am very wary of buying an unlock code from ebay etc.
in that regard, is it possible for me to get it unlocked to work over here, with my own simcard?
(it's on Asda Mobile which uses the EE network)
having visited the Gsmarena website I do have some concerns though - please see my attached photos for more info
any help would be very welcome.
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Click to collapse
It appears this is a sprint branded model based on your screen shots. Check with sprint prepaid to find out what their unlocking policy is. I think it used to be 12 months of paid service before they would unlock.
That said, I paid a couple bucks for an unlock code on ebay for a Verizon model, which worked as a US domestic sim unlock (sometimes more difficult to achieve than international unlock).
I wound try online chat with sprint to see what they say, or maybe social engineer a code out of them. Next I'd do the ebay code, especially if it's inexpensive.
dandrumheller said:
It appears this is a sprint branded model based on your screen shots. Check with sprint prepaid to find out what their unlocking policy is. I think it used to be 12 months of paid service before they would unlock.
That said, I paid a couple bucks for an unlock code on ebay for a Verizon model, which worked as a US domestic sim unlock (sometimes more difficult to achieve than international unlock).
I wound try online chat with sprint to see what they say, or maybe social engineer a code out of them. Next I'd do the ebay code, especially if it's inexpensive.
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Click to collapse
thanks,
I only prepaid for one month, so I doubt Sprint will look kindly on me but it would be wise of me to check with them anyway and make certain the prepay was not an auto top up one!
I'm not that trustful of ebay as yet but it wouldn't do me any harm to spent such a small amount - nothing to lose really.
update:
Sprint have been a right pain really - no joy at all - but for a good reason!
despite the phone having a Sprint sim in it, I am actually with Boost Mobile!
I found a receipt in the box that showed this, and have manged to log onto Boost's website and raise a support ticket - I will update further if I get any joy from them