I have a MyTouch 3G w/3.5mm headphone jack that I bought from Craigslist. I just use T-Mobile ToGo Prepaid, so I had to get the phone unlocked (got unlock code through T-Mobile for free) and I used my mom's AT&T SIM Card to activate the phone.
After doing that with stock firmware, my T-Mobile SIM card still won't work in the phone. I got zero bars and with a small "X". I thought maybe T-Mobile purposely blocked non data plan SIM cards in their stock ROM, so I rooted and installed Cyanogenmod 6 RC2. Everything went fine with the rooting and upgrade, but I'm still having the same problem with my T-Mobile SIM. It always says "No Service". If I try to dial a number, I get "Mobile network not available." In Settings->Mobile network settings->Network Operators, it shows both AT&T and T-Mobile as available networks. If I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later". The strange thing, is everything works fine with an AT&T SIM card! I'm at a loss to figure this out. Are these symptoms of a blacklisted IMEI? Or do these symptoms indicate something else?
UPDATE: Talked to T-Mobile chat, IMEI is NOT blocked which is good, but it's still not working.
had the same issue...I used my friend's AT&T sim with data plan to sign-in to google. I had to enter AT&T APN settings and choose AT&T network in the menu.
Everything went well and I put my prepaid togo sim card. Got no service message and no bars. I went then to menu-settings-wireless controls-mobile neworks-network operators. It scanned networks for a minute and found t-mobile which I chose. Right after that it connected to network and I was able to make my first call from prepaid card
Unfortunately, that doesn't work on mine. When I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later."
GnatGoSplat said:
Unfortunately, that doesn't work on mine. When I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later."
Click to expand...
Click to collapse
are you sure your t-mobile sim card still work fine? i did research quite a bit this issue yesterday and many people confirmed that prepaid card works fine for them. check your network settings again and reset them to default
Yeah, it's the SIM card I use in my iPhone daily. My wife's SIM doesn't work in it either. I've reset everything to defaults, wiped everything, and even installed Cynanogenmod with no luck.
GnatGoSplat said:
Yeah, it's the SIM card I use in my iPhone daily. My wife's SIM doesn't work in it either. I've reset everything to defaults, wiped everything, and even installed Cynanogenmod with no luck.
Click to expand...
Click to collapse
sorry to hear that...maybe you should try to call t-mobile or visit a store
I did talk to T-Mobile, but they only suggested a full wipe (hard reset) which didn't work. I guess it's probably broken, and since I bought it second-hand, not covered under warranty. It's unlocked so I guess I could try to recoup my losses by selling it to someone w/AT&T.
Related
I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
gdeem01 said:
I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
Click to expand...
Click to collapse
No warranty in Walmart?!
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
Locked SIM card
Daistaar said:
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
Click to expand...
Click to collapse
If I put the original, 1st SIM (Family Mobile) that I bought, back in, I do not get the Unlock Sim code message but I also do not have service because I already had the number ported. I've been that route. I tried the APN routine but it won't save because I don't have service with that SIM card. I go into the unlock routine through the service mode and it says it's already unlocked. Any Sim card from Straight Talk gives me Invalid SIM.
I'm going to return it to Walmart and try another phone.
I just "upgraded" to Android 7.0 today. My carrier is Verizon.
I'm not sure what's up with it or how to troubleshoot it, however I need my phone back up as soon as possible.
Any help would be greatly appreciated! This is kind of a big deal for me.
Under Dual Sim Settings->Network mode it says the following:
Card 1: LTE/WCDMA/GSM
Card 2: missing or error
However, it's not connected to Verizon's network at all.
I've tried popping the sim in and out, along with restarting the device.
edit:
A SOLUTION HAS BEEN FOUND
aijorgenson said:
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Click to expand...
Click to collapse
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
flyer_andy said:
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
Click to expand...
Click to collapse
Thanks, I have a friend with a GSM sim. I'll try this out tomorrow night.
@flyer_andy has helped me too with this problem. I had to buy a straight talk sim from Walmart for $50 to get this thing working. I had to do it because i updated on the way to work. Once got to work i had no phone :crying: lol
I had to use my sisters sim card. I turned off the phone, put hers in, once it saw T-Mobile, I took the SIM out while the phone was on, swapped and was good to go. Boots just fine with Verizon data.
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Just had a similar issue, running dual SIM. My T Mobile SIM which I use for the mobile data lost its data connection and would not reconnect, showed full Signal but no data. I eventually had to swap the 1 and 2 positions and now it is working.
tolymatev said:
I had to buy a straight talk sim from Walmart for $50 to get this thing working.
Click to expand...
Click to collapse
I hope a phone came with it for that price.
I picked up a SimpleMobile (T-Mobile MVNO) SIM at Family Dollar for $1.
I also had the unexplained automatic reboots after installing B15 last night. It also wasn't recognizing the SIM. It wasn't even recognizing the GSM SIM. I did a couple factory resets and reboots with the GSM installed. I t looks like it needed the radio reset like back in the old A20 days. It eventually recognized the GSM SIM. I then switched out the PagePlus SIM, and added the Tracfone APN.
Everything I looked at seems to be working. Speedtest is showing 5.46 mbps down, but only 100 kpbs up. I think that's about normal for me.
pauldow said:
Everything I looked at seems to be working.
Click to expand...
Click to collapse
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Edit:
I did a factory reset with the PagePlus SIM inserted. It came up with phone service. I had to add the TRACFONE.VZWENTP APN.
It then showed an LTE connection. I shut off Wifi, and it started to load a web page. It then stopped loading, and went back to No Service at the top.
pauldow said:
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Click to expand...
Click to collapse
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
i'm having similar data connectivity issues with my Axon 7 and at&t after the Nougat update. Axon 7 is rooted with B15, using 1-sim and a microSD, here's my issue description
-
day 1-3: 4G/LTE connection working, no data issues
day 3: 4G/LTE connection working, can connect to web pages, but could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. Switch to Wifi and no issues connecting to any Google Play, Youtube,Google News and none of my 3 Exchange email accounts
day 4: Same issues as day 3, factory reset manually reinstall all apps, email accounts, etc. after a couple of reboots, could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. tried Lineage OS and 4 hours after fully setup, problem is back. with Lineage OS, signal bars showed no signal with each connection attempt and after 30 seconds, connection timed out and signal bars would return.
Troubleshooting:
- swapped sims from two working devices into the Axon 7 and same no-connection/time-out connectivity issues with Google Play, Youtube,Google News and my 3 Exchange email accounts
- all 3 sims tested work in every device except the Axon 7
- at&t re-provisioned my account and confirmed there are not issues on their end.
i'm stumped. any suggestions would be appreciated. otherwise, i'm in my 14-day window and my have to return the device. thanks.
When the verizon sim is installed, is global mode an option under settings, network settings (not the 4636 menu)? If so, try that.
xtermmin said:
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
Click to expand...
Click to collapse
I should have been clearer. The PP SIM works fine with my old Galaxy S4. I miss a lot of incoming calls with it, but that isn't configuration related. It's always done that.
Thank you for the reply.
Can't recognize ATT sim either..
Pull the sim and factory reset, reset network settings also. Then put the sim in and keep factory resetting until it's recognized. Took 3 tries on my phone and 5 on my friends.
Sent from my ZTE A2017U using XDA-Developers Legacy app
Are you all able to use HD Voice & video calling with the native dialer on the Verizon network? Some phones have an option under settings called 'Advanced Calling'. This is where you can turn on HD Voice & Video Calling for Verizon.
This is probably something silly and small but I'm pulling my hair out trying to fix this. I bought a G4 play XT1607 unlocked from Best Buy the other week. I also purchased a tracfone SIM activation kit. The kit had 2 sim cards, one GSM and one CDMA. Since I used Verizon service previous to my foray into prepaid plans, I activated the phone with the CDMA SIM card and registered the IMEI with Tracfone. Then I was able to successfully unlock the bootloader following the motorola official procedures, put on TWRP and flashed a LineageOS ROM w/ SU and OpenGAPPS. It worked fine for a couple of days and then *poof* my internet data would no longer connect at all. I rebooted several times and got nothing.
I then saw that there is some LTE/wifi handoff bug and I figured, no biggie, I'll swap my tracfone service to the GSM SIM and pop it in and it'll be good to go. Not so. At first, in fastboot, the screen was saying <Baseband not found> and I couldn't even place a phone call. The phone still doesn't seem to recognize the SIM card and doesn't show any cellular connectivity. I've tried flashing AOKP, LineageOS (both 7.1) and the stock 6.0.1 deodexed several times. I've tried this thread here and using it's 2.35-1 Radio file with the above ROMs which I installed using TWRP as well. None of this is seeming to work so I called Tracfone and they said it should be working and must be on my end. So following this I decided to go fully to flash fully back to stock. I used this file:
https://mirrors.lolinet.com/firmware/moto/harpia/official/RETUS/
and followed these directions
https://forum.xda-developers.com/g4-play/how-to/guide-return-to-stock-firmware-recovery-t3551797
Phone seems to be working fine other than not getting any kind of cellular signal. Even though it should be "factory fresh now" When I called tracfone they didn't seem to sure of themselves and told me it would activate within 2 hours and to call back if I had issues. It's been 4 hours now an dNo sign of signal. Did I mess something up here? Does tracfone need to do something on their send since this phone/IMEI was used previously on their service as CDMA? Or can I just "pop the new SD card and go" Or do I just need to add something like APN settings or similar to get what I have working? I don't want to call tracfone again if I don't have to because they didn't seem to know what to do when I explained it to them and sounded incredulous that one phone did both CDMA and GSM to begin with.
Can anyone help me? I'd like to use this GSM SIM card in my unlocked XT1607 (RETUS). This phone was previously on the same tracfone account with the same phone number but on their CDMA network. What gives? Is this something I messed up or tracfone needs to deal with?
I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.
Truculent said:
I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.
Click to expand...
Click to collapse
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.
Also G4 Play, also Tracfone BYOP. I, however, did GSM from the getgo to avoid something like this. On my phone, when I installed Lineage, my MEID disappeared entirely (it only shows my IMEI in settings). SIM card reads just fine and APN settings are fine. I do think the initial ROM you installed inhibited the device's ability to read its own MEID (everything hints at these ROMs being made specifically for dual-SIM GSM phones). However, switching to the GSM SIM should have worked, provided you actually transferred your number and didn't just pop the other SIM in (the MEID on the Red "BYOP" card would have needed to be decommissioned).
Here's a thought: Try dialing *22890 on the phone. If it says the phone is programmed for CDMA service, then that could be part of the issue. Also check Settings to see if you have both an MEID and IMEI, or just an IMEI. If your IMEI is 0, then the SIM Card is not being read and they need to ship you a new one.
bw 1 said:
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.
Click to expand...
Click to collapse
Just to follow up, I did find the correct web page for Tracfone APN: https://www.tracfone.com/apn
Posting for reference. APN is RESELLER/reseller.
I've been a T-Mobile customer with my OnePlus 1, got the OnePlus 5 today and went by the local T-Mobile store and got a new SIM card. A couple hours later I got around to actually setting up my phone. I realized I wasn't getting app verification codes, so I called T-Mobile to make sure the SIM card activated properly. She had me confirm the SIM card was inserted properly, then she had me turn the phone off and she "sent it a signal." That got text and data working, but still no go on the phone. She transferred me to the next tier up tech support. On the phone with them, we turned off WiFi, WiFi calling preferred, VoLTE, and automatic selection for Network operators. The phone did it's search and we selected T-Mobile 4G for the Network operator. The phone says it registered on the network, but T-Mobile says it didn't. We tried the second SIM slot but no change. We did a couple reboots and still a no go. I was then told that since it's not a T-Mobile branded phone, they can't guarantee that it will work. They recommend I put the SIM in a T-Mobile phone to confirm that the SIM works - I'll do that when I get home and try it in my wife's phone.
When I turn on VoLTE, I get text and can make calls, otherwise if I make a call, it just calls T-Mobile.
Under Settings > About phone > Status > SIM status, Cellular network state shows disconnected.
I also see under Settings > SIM & network > SIM 1 > SIM name it shows the name as T-Mobile but Carrier says Unknown
Fresh out of the box, running 4.5.3. Has anyone else had any problems getting their OnePlus 5 to register on T-Mobile? I searched the T-Mobile support site but didn't find anything helpful.
I'll try the SIM card in the wife's T-Mobile S7 when I get home, but if anyone has any pointers, I'd appreciate the help.
OnePlus 5 on T-Mobile here and no issues at all.
Sent from my ONEPLUS A5000 using Tapatalk
jasonrhodes32 said:
OnePlus 5 on T-Mobile here and no issues at all.
Click to expand...
Click to collapse
Same here. I also have 0 issues
Are you using the latest 4.5.4 update for OP5? They had fixes for VoLTE not connecting. Even though I think that was Europe only thing, the download made its way to my phone automatically. If you're not on 4.5.4, go upgrade (it's a simple thing to do)
What are your APNs set to?
Goto...
Settings
Sim and network
Sim x (1 or 2, wherever the sim is installed)
Access point names
Without doing anything besides entering my sim card into the phone and starting it, I have 4 options
If you have anything outside of your current provider, add them. The easiest way to do this is to open up another TMobile phone you have, goto to the same location on that phone and copy settings manually to your OP5.
I did this for my wife's S7 coming from Verizon. Although she doesn't get WiFi calling without flashing firmware (which I'll be doing when she's ready) you shouldn't have that issue.
Bad SIM card
Turns out the SIM card was bad. Went to the T-Mobile store, let the guy double check everything, then he grabbed a new SIM card, popped it in and two minutes later everything was working. I asked him how often he sees bad SIM cards, he said one or two a year.
Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
cyberspectre said:
Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
Click to expand...
Click to collapse
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
cyberspectre said:
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
Click to expand...
Click to collapse
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Phoenix591 said:
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Click to expand...
Click to collapse
I'll take your word for it. Time to take off the wrapper! Thanks