Database Users

HD2 WiFi problem **HELP**

Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!

What protocal are you using on your router? WPA, WEP?
Oh if your using an older Belkin router, I know of about 3-4 models that used to have trouble with WinMo, an update Router flash fixes it though.
Give us some more info on your router etc and Im sure we can help though

Sure your using the right password/key? if it says its wrongs it is probably wrong lol. Maybe try changing it to a more basic password as a test? like "password" and see if it can get connect.

knightrider66 said:
Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!
Click to expand...
Click to collapse
Hi
Calm down. Give some information about your router and the type of security You use.
try these
1. Reset the router once
2. If you use MAc access list on the router then add your device's MAC to the list.
3. If you use N router then in the settings untick N mode protection.
Give more details about the third party software on the hd2 using radios (eg: tomtom, igo,gpstuner like these)
Good luck

HI guys thanks for helping out.
Obvious first - yes the key code is correct i use it on my laptop and iphone.
security mode says WAP-PSK/WPA2-PSK. Its a siemens ive been on the ip server addres and cant see any issues, im on my laptop using the wifi now and its working perfet.
Ive tried everything, changing passwords, settings both on the router and on the phone.
The hd2 is full of really stupid bugs!

Try to hardreset the PPC.
If it won't work, try to update your ROM to the latest available.
If it doesn't want to work, then try to connect to another WiFi without password and see the connection is successful.
If it works with an unprotected WiFi, try to connect to a different router but with protected WiFi.
If it works, then there is a problem with your router and I suggest to update your router's firmware.

funny wifi
the problem wit my hd2 is most of the time it shows wifi connected but i cant surf the internet and sometimes out of the blues it connects to the internet,cant figure out wats happening....

HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!

knightrider66 said:
HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!
Click to expand...
Click to collapse
Have you found the solution? I can help you my friend i had the same situation

I tried to connect yesterday my hd2 with my router. First it wasnt working aswell. Then i set the next things. Channel 9 (was auto), Encryption AES (was tkip and AES). Network mode is Mixed. Further have you installed Mac Filter? I installed this also. So if i have a connection thats it. I must fill in my macadres from my phone for i get fully connected.

Hi guys thanks all for you help call HTC UK support and their amazing advice was to do a full hard reset!
I really am having a lot of problems with this phone and i cant understand why their have been so many issues?!

Hi guys,
I have the same problem- HD2 shows it is connected, but no access to Internet(other- laptop, SE990 phone is connected and working OK)
For not to write about all, now situation is:
1. On router wrt54g2 temporary disabled wireless security, only mac filtering is on(laptop mac, SE mac, HD2 mac is allowed), router firmware is up to date
2.HD2 is like new after hard reset, no settings is done for connection to home network. HD2 wifi is on, looking for access points and connecting to only one available open network in my area- to my home network and shows it is connected but no access to Internet.
3. In router I can see all connected clients by mac. All 3(lap, SE, HD2) are connected. I use Network Magic software too but it is showing only my laptop and desktop are connected. SE is not connected according NM, but it is working OK.
P.S.
Do not know what else can help you in my problem(maybe some other router setting, but as other devices are connected without problems so maybe it is not important for now)
So only my HD2 can not access WWW
Can You guys help somehow please

I've got a similar problem with an HD2 over here. Wifi does switch on, but it just won't connect to my router. The cirkel that is supposed to show when connecting to a network doesn't show either. I'm using WPA2-AES security, and yes, i did use the proper network key. I haven't tried connecting to other networks/using an alternative encryption method because a lot of other devices will then have to be reconfigured and it's not my own place. My Touch HD and 2 laptop connect to the network without any problems. The only solution I came across until now is doing a hard reset, which I would rather not do... I'm using a stock dutch rom (V1.43). Is it possible that upgrading to the newer 1.48 will solve this problem?

Have you tried removing the wireless security password and trying again? Test to see if maybe you are indeed typing in the password wrong.
Also check your exception list on your router, it might be blocking any other devices coming in.

I have the same problem.. Get the spinning loading circle and thats it.. But if i turn my belkin wires g router running wpa2 off then straight back on again the phone connects fine. But if i then leave my house or disconnect from the network then try and reconnect it wont and have to do the same process again. Luckily im also running a speedtouch 585 modem router which the phone connects fine to.

hey maybe it takes only a WEP key and not WPA as most people have. this is certainly the case as mentioned in the Wifi router article below -
http://www.mobilityminded.com/5438/wi-fi-router-on-htc-hd2-application-overview

Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet

allann said:
Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet
Click to expand...
Click to collapse
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........

commando0 said:
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........
Click to expand...
Click to collapse
Router "dials" to my isp and share internet for all connected devices...
Yes, i am going to hard resset my router, but have not much hope i sucsess

PROB:
If your HD2 connects to router but you cannot enter any web site, do this:
SOLUTION:
enter your www router settings - wireless - access control - MAC Address Filtering Table ->>>>> add your HD2 MAC adress
enter your www router settings - firewall - access control ->>>>> add your HD2 MAC adress
so, you have to add your MAC adress of HD2 into router TWO TIMES into TWO PLACES!
I had the same problem and..... solved

Connected to a working wi-fi but having no connection

I have this problem whit my milestone 2:
when IConnect it to a working wi-fi it have no real connection.
it's new, I bought it 2 days ago.
I must to send it back for a sostitution or there is a soft way to fix this problem?
please help me!

I herd of wlan issues which some MS have. You probably have to go back to a störe and exchange ur device for another one.
Sent from my MotoA953 using XDA App

ok, so the problem is an hardware problem? not a software one? I try a lot of wifi and I saw that only whit wpa-psk it's bugged (at my home I have that one...).
is there any method to understand if is an hardware problem? becouse I have buy it on expansys, and I prefer to not change the device if the new one will have the same problem.
thank you a lot!

skaburn, I have had an issue when using the router WPS, PIN or push to connect method as well. The connection was successful but no data flow so I had to manually connect and use the WPAx phrase and all was good ...

where can I entere my wpa phrase?

skaburn said:
where can I entere my wpa phrase?
Click to expand...
Click to collapse
1. Navigate to: Settings->Wireless & Network Settings->Wi-Fi Settings
2. If you have the network SSID remembered then press and hold the entry until the popup menu appears and press forget network.
3. Press add network and enter the network SSID and press the security combobox and select the correct encryption/authorisation protocol.
4. Enter the password/passphrase and press save.
One other issue I remember was that my wifi router/cable model had the WiFi channel set to auto and it supported 13 channels. The Milestone 2 supports 1 to 11 channels so I manually set them both to 11 (can be any clear channel) just incase there was a problem with the auto-negotiation between the router and the phone.

Ok, thanks a lot, when i try I will share my result.
(Sorry for bad English)
Sent from my MotoA953 using XDA App
edit:
thank you a lot! whit manual add of wifi, it doesn't work too
but whit the second way the problem is seems to be fixed!
I don't understand only one thing, i had to change the channel of peer to peer connection on 11, but the peer to peer connection is for a router? I thought that it is for a direct connection whit another device..
thank you again..
edit2: -.- connection failed! data still not pass on wifi! it seems to work, but after 5 minutes it doesn't send no more data....

Seems to be a common problem, lots of complaints on the Motorola Forums aswell... I have the same problem.
https://supportforums.motorola.com/thread/41656

@shellite:
yes, I saw but there is no way to fix? I found on motorola support only problem report, not fix..

To my knowledge, after much scrounging, no fix exists and Motorola will not acknowledge that there is an issue.

GALAXY5 wifi WPA/WPA2 PSK problem

I am a new member. I have searched for answER but no found
My gt-i5503, firmware 2.1... when connecting to wifi(WPA/WPA2 PSK) networks, just says "obtaining ip&.........disabled." but it also has no problem connecting to another WPA PSk network in my office.same thing is happening with my friends phone gt-i5503 tried at 2-3( WPA/WPA2 PSK) networks,also flashed my phone.....plz help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

piyushrathi said:
I am a new member. I have searched for answER but no found
My gt-i5503, firmware 2.1... when connecting to wifi(WPA/WPA2 PSK) networks, just says "obtaining ip&.........disabled." but it also has no problem connecting to another WPA PSk network in my office.same thing is happening with my friends phone gt-i5503 tried at 2-3( WPA/WPA2 PSK) networks,also flashed my phone.....plz help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
you need a wlantest.apk of FW you are using

Have you ever used this network with another device before? And worked it? This may be that problem.. WiFi may be protected by MAC filter. Lets say if it IS protected with this filter, you have to configure your WiFi router and add MAC adress of your phone into it. If it isn't, try another ROM or try to do something with your router.

dont have any idea about MC filter but other phones (nokia 5800,95) & also samsung wave of worth Rs.7500/- is also working with it ,my lapy is also works with it plz guys help me............. http://media.xda-developers.com/images/smilies/mad.gif

piyushrathi said:
dont have any idea about MC filter but other phones (nokia 5800,95) & also samsung wave of worth Rs.7500/- is also working with it ,my lapy is also works with it plz guys help me............. http://media.xda-developers.com/images/smilies/mad.gif
Click to expand...
Click to collapse
this is a problem with the way your router gives ip to device
go in your router settings and reset all
then imput a new pass key
then it will work
i had problem with my ps3 haveing the same ip as my phone so when boath where online my phone no work online
a simple router reset to default and a new pass key fixed all problems

hey its my college wifi i can't edit it... is their some other way??????

If it is with what the craigboro guy said, you could use a laptop or another android device to scan the network (check the market, net scan or something) to scan the IP addresses on the network and then in advanced settings give your phone an IP that isn't being used, not ideal but hey, you're asking in the G3 section, not the g5 section, so you are bound to get general answers

[Q] Limited connectivity wifi issue

I just bought a Rogers arc and everything is great so far, except the wifi. For whatever reason when i try to connect to my home network, although it recognizes it and connects i get a "limited connectivity" which effectively does not allow me to use wifi at all. ive tryed rebooting the phone and reseting my router (which is a D-link DI-524.) any help would be appreciated.

you could go in the router settings and register the phones mac address to a ip of your choice. it should do the trick i think...

I finally figured out what the problem was, i had to update the firmware on the router and then manually add the MAC address like dogggie said and after a reboot voila!

I don't want to make another thread since my problem is similar to this one. So in my school there is a hiden Wi-FI network and it has got a password, but we know Name and Password, so we can connect to Wi-Fi. But here is the thing: My friend who has SGS2 connect's without any problems, but everytime I try to connect to Wi-FI i get "Limited Connectivity" mesage. Is there any way to fix this? Can I somehow get Gateway and Netmask from router, so I can set static IP on my phone or sometheing like that?
Thanks for answers.

SEK610i said:
I don't want to make another thread since my problem is similar to this one. So in my school there is a hiden Wi-FI network and it has got a password, but we know Name and Password, so we can connect to Wi-Fi. But here is the thing: My friend who has SGS2 connect's without any problems, but everytime I try to connect to Wi-FI i get "Limited Connectivity" mesage. Is there any way to fix this? Can I somehow get Gateway and Netmask from router, so I can set static IP on my phone or sometheing like that?
Thanks for answers.
Click to expand...
Click to collapse
Zanimivo, na kero šolo hodš?
I have the same problem. Hidden Wi-Fi in school, limited connectivity. Works for some people, doesn't for most.
I have used CM7 for some time and the Wi-Fi worked with it, but I flashed the stock ROM back and now, again, it doesn't work.

Oo, another one form Slovenia Lep pozdrav. Šola je pa TŠC Kranj.
It also worked for me when I was testing Offical Beta ICS, but now I am back on stock 2.3.4 and all I can get is limited conectivity

tsckr
tehniskikranj
Same school.

Today it works. I have just manual set gateway, DNS servers, netmask and my own IP.

Cool. Mind sharing the values you used?

can't connect to my home wifi

i got my new omnia 7 today and i can't connect to my home wifi router. i tried to disable security, tried wep.....but it allways says "couldn't reach wifi network" or "password incorect". i tried to reset my router and my omnia 7, but nothing helped.
thanks in advance!

today, i connected just fine on one open ap, and one wep protected ap, but i still can't connect to my home wi fi ap. really confusing. my laptop and old htc prophet connects just fine, but my new omnia 7 won't. any advice?
thanks!

ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.

Nice tip
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.

phobius87 said:
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Click to expand...
Click to collapse
I have the same problem with my wifi router.
My phone is HTC 7 Throphy.
I have to reset my router every time my phone needs to connect to it.
My router is configured for DHCP.
I noticed that if there is a wireless device connected to my wifi network,
my phone gives that error and cannot connect.
If I try to connect to a wifi network which is secured with a password,
I always get 'Incorrect password' message.
I try reseting my phone with no effect.
I'm still looking for a solution.

Same prob here....

princegoro said:
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
Click to expand...
Click to collapse
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.

phobius87 said:
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
Click to expand...
Click to collapse
My router is on g standart only but I still get that error.

well, if you know what you'r doing, you could try different configurations in your router. play with the settings and see if it will work, but again, only if you'r sure you won't screw up anything.

I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.

you lucky bastards with wifi connectivity.. i have a pppoe account on my wifi and there is no way for me to connect to it whatsoever.

if you have access to your router settings, you can change briged to routed connection.

for some reason, i can't access router! i tried contacting my ISP, did not want to die waiting for an answer.
but i remember trying to do that before, and not knowing how.
Could you post a link with the instructions, zemljak?

you have a pm.

phobius87 said:
you have a pm.
Click to expand...
Click to collapse
i dont know if you are receiving my pm's, i dont see it them in sent.

I have this intermittent connection on a netgear wireless router too, its set to use dhcp, and only fix is a reboot of the router.
I think the phone is storing an ip (dhcp assigned) which when you reconnect to your wifi may have been re-assigned (ip lease) to a.n.other device in the meantime.
So, lets say on Monday I obtained 192.168.0.2
didnt access the wifi for a day or so
lease expires (router)
a.n.other device connects, e.g. iPad, obtained 192.168.0.2 via dhcp
then you try and use your wifi on your phone and it doesnt connect.....
so I think it might be storing the ip address, rather than checking for a new one each time it connects, or something similar.

Over a half year I had the same problem. But now I fixed it, by simply change the wlan-key, because in my old key I had letters like ä, ö, ü. That didn´t work. May be this works for you.

FIX!
tchimev said:
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
Click to expand...
Click to collapse
I started having the same problem with the phone prompting me that i had the incorrect password. I changed the channel in my router and now my Surround is connecting without hessitation! Thanks!

Hi,
I have Nokia Lumia 800 with Windows Phone 7.5 and also have problems with my home wifi connection. Firstly I had an old pentagram router and couldn't to connect with it, I tried WPA, WPA 2, WEP, WPA 2 mixed or even no security, always had the same problem, shows "network don't respond".
The phone itself connects to other networks, but not my home network.
I thought that it was problem with my router (but every other device had no problems with conenction, ipad, galaxy s, laptops or even TV), so I took another router (techniklab) and I have the same problem.
On both routers in "active clients" I saw the phone when it was trying to connect, logs looks like:
Code:
Aug 20 22:13:31 wlan0: WPA2-AES PSK authentication in progress...
Aug 20 22:13:31 wlan0: A wireless client is associated - 50:2D:1D:E2:8A:87
Aug 20 22:13:31 wlan0: Open and authenticated
Aug 20 22:13:53 wlan0: A wireless client is disassociated - 50:2D:1D:E2:8A:87
Windows on my phone is up to date, router firmware also.
I can add that from couple of days I have Windows 8 (on PC) and it also cannot connect to my router, could it be some problems in new microsoft windows??
Any suggestions?