only getting 1x mobile data connection - Hero CDMA General

for about a month now I have only been getting 1x connection where I live. I can get evdo if I put the phone on evdo only mode but that prevents me from getting text messages and incoming phone calls. Is anyone else having this issue? I called Sprint tech support and they said there are network issues nationwide and have no expected date for resolution. I am beginning to wonder if they are throttling the network due to the new evo users in the market(don't have 4g available). The problem is with other smartphones as well. If someone has a solution I'd really appreciate it.

You can try changing your prl.
Sent from my Hero CDMA using XDA App

Yesterday I talked to a few folks who work for a company called clear and they told me that (atleast for Saltlake city) they are broad casting the 4G signal for sprint phones as well as 3G so I don't think that you would be having issues because of the 4G out there. But I could be wrong.

Related

[Q] HSPA+ locations

Hello,
I'm thinking about switching to the mytouch 4G. T-Mobile's info on their site is a little thin. How do I know for SURE that the phone will get HSPA+ for video calling where I live? Is there some way people have for figuring this out? If I call T-Mo, I'm sure they're just gonna refer to their main 3G map. Can someone help at all?
Any experiences trying to use the camera with just a 3G connection?
Thanks!
Currently using a mytouch 4g unlocked/rooted on a local carrier, I would just recommend purchasing a sim card and try it out for a few days or weeks. I think thats what I'll end up doing for, no contract plan and just try it out for awhile. If I like it make the switch, tmobile data is what you should look for on their site. My area shows that its strong, and at work its strong as well but I tested an employees phone and the signals were weak at work.
Well that's fine, but how do I get a hold of a phone to try for a few days? Nobody I know has it and I doubt that T-Mo's gonna give me a loaner.
Video call works just fine with standard 3g for me. Also their map shows what areas has 4g and 3g the 4g areas are darker purple. But that doesnt mean backhaul is in place
Sent from my HTC Glacier using XDA App

Why can't I get internet with my 4G sometimes?

when I am at work or around outside at my work I cannot connect to the 4G network. No wireless is around, so 4G is on. I try to browse a site like this one, nothing happens. it just loads and never gets to the next page.
yet I pick up my phone right now and it instantly works using browser.
Most likely the room operator try another sim card and operator
Wixej said:
Most likely the room operator try another sim card and operator
Click to expand...
Click to collapse
what does that mean?
I was able to get 4G at work fine today, watched youtube.
is my phone defect? why would internet get stuck loading?
4G is still a new system. It's buggy and the signal is awkward. You're fine in one spot but move two steps to the left and you won't have it anymore. Just gotta hope that where you're standing has reception.
I don't actually understand how you get internet at all if it's not wireless. I suppose I could wikipedia that.
anyway, can I go down to 3G or 2G if I am not getting internet on 4G?
Yea, just turn off the 4g option. You'll go to 3g.
I bet it's verzion the most, "Verizon Wireless has the nation’s fastest, most reliable 4G network". It's starting too make me a bit mad, but any way I hope turning the 4g off works for you.
I have been geting the same crap so yea.
not Verizon it's Rogers. I live in Canada currently.
Hi
Is it clear
Rogers will not work everywhere in canada. It has verrrry low coverage.
Sorry
Verizon customer with 4G issues
I am almost always in 4G areas with Verizon, Fayetteville and Charlotte, NC, and Charleston, SC. The speeds are generally pretty good (varies between 14 Mbps to 6, starting to trend lower more consistently with more customers hopping on). I will generally lose signal on the lower floor of any multi-story building. But there seem to be noticeable outages, both from my phone (Samsung Droid Charge) and from the network.
I can generally tell which one it is by restarting my phone, so that may be a good way to diagnose whether the outages you're experiencing are hardware or network based. I can vouch for the fact that 4G coverage in Fayetteville has almost daily down times that vary from about 5-10 minutes.
Wow I thought 4G freezing was just a SideKick 4G problem.
My fix is to just turn mobile data off then back on.
Sent from the phone everyone has forgotten about!

VZW's 4G is not reliable for real-time application

I do get good 4G coverage from VZW most of the places I go. But the fact that the coverage is not 100% makes it useless for real-time application. This morning I was on a conference call using Skype dialing a regular phone number. In 30 minutes the call dropped twice, both due to I drove through a spot with no 4G coverage. As the phone switched from 4G to 3G the Skype connection was cut momentarily and the call dropped. On my OG Droid X on 3G this rarely happens.
I wish the phone handles switching from 4G to 3G more gracefully. Now I'll have to remember to turn off 4G when I start a Skype call. Quite annoying.
Any idea how to fix/workaround this?
This and failed text messages are the reason I left Verizon. ATT's 4G LTE is much boarder in cities and when you leave LTE areas then you fall back to HSPA+.
Sent from my SAMSUNG-SGH-I747 using xda premium
to each his own...
I have phones on AT&T and Verizon Wireless networks (one for work and one for play). I've consistently had better phone experience in the DFW areas as well as places I've traveled to on both coasts.
Consumer Reports article about AT&T being lowest in customer satisfaction.
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
saccityp said:
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Except for almost the whole US except for a couple states has 3G.
I have a Blackberry on AT&T for work and the S3 and a Razr Maxx on Verizon.
In Dallas, there is no comparison that Verizon is better- never a dropped call, and data reliability is outstanding compared to AT&T.
I've had AT&T since before they existed as AT&T and their analog, GSM, Edge, 3G have never held up well in either voice or data in my 10-11 year's of experience with them in the DFW market.
luckily I live in an area were I always have 4g
Sent from my SCH-I535 using xda app-developers app
saccityp said:
Well sprints is great.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Sprint's WiMax also unfortunately had this issue. The reason was because when your phone switches from 4G to 3G, your IP address changes thus ending any active connections. This was especially bad for WiMax since it was on 2.4Ghz making it have very spotty coverage.
I'm not sure if it's possible to retain the IP from a switch or if Sprint does this with their LTE network.
In my area, VZW is only LTE and has better signal than any others... guess I don't have any choice...
I love Verizon's Service. LTE is on point here in Orange County CA and I get consistently better service than anyone without it. My only concern is with the phone itself. It keeps freezing on the data side once to twice a day. I just have to turn off and then turn on mobile data to get it to work.
Thanks for all the info about coverage of different carriers. The point of my post/question though, is that when there's not a 100% 4G coverage, the data connection is disrupted when you switch from 4G to 3G, causing trouble in any application that requires a stable data connection.
Seems even if the 4G coverage is not 100%, there should be a better way of handling switching to 3G such that it doesn't drop data completely.
simollie said:
Thanks for all the info about coverage of different carriers. The point of my post/question though, is that when there's not a 100% 4G coverage, the data connection is disrupted when you switch from 4G to 3G, causing trouble in any application that requires a stable data connection.
Seems even if the 4G coverage is not 100%, there should be a better way of handling switching to 3G such that it doesn't drop data completely.
Click to expand...
Click to collapse
There's nothing you can do about it but the carriers can fix it.
The solution would be to keep the same IP address when switching from 3G to 4G. The reason video calls in skype, browser downloads, and other things stop is because the IP address changes when switching. If the same IP address was kept from the switch, that wouldn't happen.
One thing that carriers could do when connecting to 4G is: Have your phone connect to both 3G and 4G at the same time and then request the same IP for 4G that you had on 3G. Then it can switch to 4G and switch off the 3G connection thus retaining the same IP and leading to no interruptions. All of this would happen in probably less than a second. The same thing can be done for switching from 4G to 3G.
I don't see why carriers can't/don't do this. Either they haven't thought to implement it, or there is some other reason that would make this impractical.

[Q] Need help changing PRL so my S4 automatically connects to my Airave. It wont now

Hey Group,
I came from an Evo 3D that never had problems connecting to my Airave. Now that I got my Sprint SG4 it intermittently connects. I had read in an SGRU forum that you can manually edit the PRL so that it automatically connects to the Airave and isnt a problem. I know its not my airave since my wifes Iphone5 has no problems connecting. I am fully stock with no rooting or super users. My Airave is the Airvana 2.0. I heard the 2.5 is the one that connects better?
Any thoughts or help on this subject? I will pay someone $100.00 to do it for me by connecting to my computer and my phone connected and it works.
Please guys help.
Thanks Mark
I'm having the same issue with my S4 and my wife's S4, as well. Connection to our Airave 2.0 is very spotty (usually not connected, even 5 feet from the Airave). I spoke with Airave tech support twice and they closed out the ticket both times as a known issue with no known solution. We live in an area between two 800mHz towers, and it appears that the phone latches onto even a very weak 800mHz signal rather than the stronger 1900mHz signal from the Airave. Sprint tried to push some sort of custom PRL to our phones, but it made no difference.
Does anyone know of a way to force the phone to connect to the Airave? Is it possible to use Tasker to turn off 800mHz radio when on our home WiFi so that the phone picks up the Airave? This phone is great most of the time, but the reception at our house is pathetic.
Anyone?
There is a thread in the development forum that talks about changing the prl.
Sent from my SPH-L720 using xda app-developers app
I have the same problem and dialing *99 and hitting talk usually takes care of the connection problem. Itll tell u that "u are now within airave coverage" and thats pretty much it.
Sent from my SPH-L720 using xda premium
There is a guy on the s4gru forums named Digiblur. For 100 bucks he write you a prl that you can upload into an app called prl write that takes into account your local nid and Sid settings forces your phone to scan for your airave first then any other tower and give your airave priority over any other connection. He hooked me up and boy does it work well. After 10 sprint reps and 10 hours of tech support100 bucks my company wrote off as money well spent.

[Q] How should the S4 handle busy LTE towers?

I go to theme parks frequently, like Disneyland. I know they're a haven for busy cell towers, but it seems the 4G LTE on Sprint is just plain DEAD there, which seems counter intuitive.
They haven't officially launched, but my phone connects to 4G quite often now there.
In other areas, the 4G is fine and fast. But around busy places like that, it's 100% dead. Not even slow. No ping. No DNS. No nothing. I switch to 3G and it's a little slow, but steady and reliable.
Is it because Anaheim hasn't launched 4G officially yet and they're just trolling people? Is something wrong with my phone in handling busy towers? Or is that how an overloaded 4G LTE tower behaves, in that it just has NO response?
It seems bizarre that 3G is working better since I expect 3G towers to be much more saturated than the VERY new 4G LTE....
M3wThr33 said:
I go to theme parks frequently, like Disneyland. I know they're a haven for busy cell towers, but it seems the 4G LTE on Sprint is just plain DEAD there, which seems counter intuitive.
They haven't officially launched, but my phone connects to 4G quite often now there.
In other areas, the 4G is fine and fast. But around busy places like that, it's 100% dead. Not even slow. No ping. No DNS. No nothing. I switch to 3G and it's a little slow, but steady and reliable.
Is it because Anaheim hasn't launched 4G officially yet and they're just trolling people? Is something wrong with my phone in handling busy towers? Or is that how an overloaded 4G LTE tower behaves, in that it just has NO response?
It seems bizarre that 3G is working better since I expect 3G towers to be much more saturated than the VERY new 4G LTE....
Click to expand...
Click to collapse
Go into networks and switch to CDMA only.
leaderbuilder said:
Go into networks and switch to CDMA only.
Click to expand...
Click to collapse
I do that, and it works. I'm asking less about how to get a signal and more about why the 4G LTE just completely dies, but stays connected, in busy environments, while the 3G just goes slower.
Sprint is ABSOLUTE CRAP at sporting events and theme parks throughout Southern California. I frequent Dodger Stadium, Angel Stadium, Staples Center, Rose Bowl, Honda Center, Hollywood Bowl, Disneyland, etc. A Sprint customer, including myself, can expect nothing NADA ZILCH from this crap network. I've used Samsung Galaxy S3, Note 2, Galaxy S4, EVO 4G LTE. It doesn't matter which phone I have used; usually the phone CANNOT send texts, receive marginal reception when it can connect to make a call, and good luck loading an app or webpage which requires data. I've contacted Sprint reps numerous times about their poor service at all these locations. The typical response from Sprint is that they say ALL NETWORKS experience poor service at these densely populated areas due to local towers reaching capacity. When I counter that comment (e.g. LIE) by telling them other friends/family who have phones on "other networks" (Verizon, ATT) do not experience these problems. Their phones can send/receive texts, make calls, surf the net with no problems. I do give Sprint credit. Their reps are trained well. They do not acknowledge their FALSE STATEMENT and quickly deflect the issue to the network being upgraded.
One time I spoke with a Sprint retention rep who said a line of service must receive below 92% connectivity success before they consider allowing a customer to be released from their contract (i.e. no ETF). Of course calls that DO NOT CONNECT are not considered unsuccessful since Sprint cannot collect this data. (Or so said the Sprint rep)
Four more months with SLOW CRAWL (i.e. Sprint) Network. Then, I'm free from this contract. What's the benefit of UNLIMITED DATA when the crappy network won't allow a phone to consume data.
M3wThr33 said:
I go to theme parks frequently, like Disneyland. I know they're a haven for busy cell towers, but it seems the 4G LTE on Sprint is just plain DEAD there, which seems counter intuitive.
They haven't officially launched, but my phone connects to 4G quite often now there.
In other areas, the 4G is fine and fast. But around busy places like that, it's 100% dead. Not even slow. No ping. No DNS. No nothing. I switch to 3G and it's a little slow, but steady and reliable.
Is it because Anaheim hasn't launched 4G officially yet and they're just trolling people? Is something wrong with my phone in handling busy towers? Or is that how an overloaded 4G LTE tower behaves, in that it just has NO response?
It seems bizarre that 3G is working better since I expect 3G towers to be much more saturated than the VERY new 4G LTE....
Click to expand...
Click to collapse
---------- Post added at 10:27 PM ---------- Previous post was at 10:21 PM ----------
M3wThr33 said:
I do that, and it works. I'm asking less about how to get a signal and more about why the 4G LTE just completely dies, but stays connected, in busy environments, while the 3G just goes slower.
Click to expand...
Click to collapse
You cannot do anything. Believe me. The network is crap, especially at Disneyland.
Actually, there is one thing. I have a friend who works in Anaheim and his job requires him to be at Disneyland Park. He actually went back to his Samsung Galaxy S2 (Epic 4G Touch) which uses WIMAX. He can actually connect on WIMAX in the area most times. He's sent me speed tests where the phone receives 2mb down, 1mb up. That's much better than NO LTE.
So just as the Sprint Network has regressed in providing cell service to its customers, he regressed to an older phone using Sprint's antiquated network and it actually works.
In summary, regression is progress (to Sprint and its customers).
Angry much?
I should say, yes, my previous device was an HTC Evo 3D, which was on WiMax, and 4G Wimax data worked, even in a crowded area. So this is definitely limited to 4G LTE.
Previously, at the corner of Santa Monica Blvd and Bundy Dr, there was a dead 4G LTE tower, too. I reported it and it is working now.
I'm not too upset knowing it's the network and not my device. It's much easier knowing the towers will improve, and I don't need to replace the device. (My first Evo 3D didn't connect to 4G at all. Had to replace it)
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Or discuss in the dedicated LTE thread
In Chicago at the cubs game and bears game my phone never have issues with lte. I get pretty much lte the entire town and it's quick. I think it's a area to area basis
Sent from my SPH-L720 using XDA Premium 4 mobile app

Categories

Resources