Missing SMSes after system restore using Sprite Backup - Touch HD General

Hello all I have a HTC Touch HD. A few weeks ago the "Messenging" application became unresponsive. I tried the googled solution of deleting the inbox.something folder but I still could not access "Messenging".
So I decided to do a hard reset and restore my contents with Sprite Backup.
My Sprite Backup is 6.2.3 build 2319. My OS is Windows Mobile 6.1.
So the restore went well - everything seems to be back, right down to the call log and even the custom words in the auto-complete function.
But my SMSes all gone. As were my email settings. This is very strange to me because I used to be able to restore everything including the SMSes when I used Sprite Backup on my old Dopod 838Pro. I have tried two backup files but still the same problem. I had specified the backup file to backup everything, which is the default anyway.
Any help would be greatly appreciated!

Related

Lost my Inbox and SMS. please help!

I'm not sure exactly how or when this happened... but I recently did a hard reset and a restore, I cannot seem to go to my inbox or even send sms from my contacts list.
The icon is still on the start menu but it does nothing.
any ideas?
thanks
Dino
Are you using sprite backup?
Try to upgrade the backup software.
i just use the backup utility of active sync.
i'll look into sprite backup thanks.
i ended up hard resetting and just reinstalling from scratch.
too about an hour and a half to reconficgure and resetup my phone.
You can solve this issue..
Just restore your old backup, install Sprite Backup 3 (make sure its not older than version 3) and backup your device using Sprite Backup.
Now, hard reset your device & install Sprite backup, then restore ONLY the SMS messages.
It shall work like a charm 8)
It happened the same to me but after making a backup. I just lost the access to my inbox and tried to send an SMS in the contact itself but noting. Not even receive them. Anyone can help so i cant have to install averything over again. My backup was just perfect ..but then this happened after restoring
Never use Sprite Backup earlier than version 3
I used the XBackup that comes in windows...
Imagination, what backup software you've used to make the backup ?
This case happens when you restore a backup, so did you make a restore?
Yes it hapened after i made a restore. I used Xbackup (the app thats already intaled in windows). I used it for the backup and for the restore. I made restores before and this doesn't happened. But this time i lost the inbox and sms.
aha, seems your SMS reception is dead now!
It happened to me once, when I did a restore. I was forced to hard reset my device
but before the reset, I backed up the entire device using sprite backup, and then I did a hard reset, installed Sprite Backup 3, then restored ONLY the SMS databases. It worked!
But for you, you are not willing to re-install your applications!
I saw a program that fixes this problem. It clears the SMS databases.
after that, you can restore only the SMS part of the backup.
I guess its named SMS CLEAR...
If I find it, I'll send it to you, dude :wink:
Ok thanks. I will try to find it. Hope it works. I will try sprite backup too. thanks
Your most welcome, dude
here I found it, its name CleanMail !
It fixes all the database corruptions in your SMS & wipe all emails & SMS messages, so be sure you have backup of all these databases.
you can get it from here:
http://www.spritesoftware.com/downloads/CleanMail.zip
pikaaaaaaaaaa 8)
Read the forum discussion about CleanMail here:
http://www.spritesoftware.com/forum/viewtopic.php?t=1141&highlight=cleanmail
First of all thank ezzkht for ur help. I realy thought tha this app will working after reading the forum. But...did't ddid the tric...after udse the app the in box and sms still does't worked. The only improvment that made was appearing in inbox You have a new SMS message, but no luck trying to open. After that i reeintaled the backup and used the app again but still no luck. I have to make an hard reset in the week end and reeinstall all over again and i will use a third party software for backing up. Thanks for the help
Oh am sorry to hear that
Well, its better to do a hard reset, since it seems that SMS databases are hardly damaged!
I advice you to install Sprite Backup 3.. its the best backup software ever!
I wish it will work out smoothly with you.
Cheeeeeeeeeeeeeerz :lol:
Solution for missing Inbox SMS Folder (and service)
Hello! I managed a solution to recover the the missing Inbox SMS Folder (and service) from a recovery by ActiveSync. The problem is that when we restore there is an active program that uses that service and therefore it cannot be restored. In my last try I unistalled Webis Mail, unchecked everything in "Today" and made a soft reset. Don't run the Outlook in the PC, if you use Jeyo Mobile Extender because this program acesses the SMS folder in the PDA. Do a restore, and when it finishes it'a all OK again. I was already preparing myself to do a Hard Reset to use SMS again! :lol: By the way what's the best ROM for Window 2003SE ? Thanks.

Restoring data using xbackup

hi,
only a question:
the xbackup software makes a complete backup of the s100 system, including installed software information and windows registry ?
thank's
don't know what an S100 is (is it another name for the magician?), but on my device, it completely restores the device exactly how it was (except after it restores, i have no wallpaper... but that isn't exactly hard to fix).
the only problem i've ever had is i have to reinstall voice command. other than that, everything is restored perfectly.
Get a copy of sprite backup, it's much much more capable than xbackup. Not free, but trial is available.
Cheers, M
the problem of xbackup is that it takes too long to back up and restore.
Never used xbackup before to backup everything but if it works, hey that's great. I personally prefer Sprite Backup because I can schedule my backup runs every morning
another question
hello,
the activesync backup is capable to make a backup (and restore) including all data in the ram (files, registry, configuration...) ??
thank's
looks like it, though I encountered serious probs. when restoring. All contacts, appointments etc. so all pim data couldn't be restored because something was in use. I guess the databases are locked by either Act.Sync itself or poutlook. After restoring the data I tried to synchronize & then it really screwed up: the device id for Act.Sync is the same after the restore so AS happily deleted all the missing pim data from outlook on my PC since it wasn't present on my magician anymore (marked as 'removed' probably) it really sucks when that happens. Had to hard-reset, install everything again & at work I sync'd again from scratch & got almost everything back. So Sprite is my program, it can restore everything & I see no use in a backup/restore option which have me to hard-reset to get my pim's back. Exit M$ in this case (again).
M
Re: another question
bartito said:
hello,
the activesync backup is capable to make a backup (and restore) including all data in the ram (files, registry, configuration...) ??
thank's
Click to expand...
Click to collapse
Look at oltp's post for the answer....you need to use a third party backup software like Sprite
thank's to everybody.
i'm trying to download a trial version of sprite backup from pocketgear or handango, but the only existing options is the buy of them.
don't exists a trial version of sprite ?
regards
Buy it ..it's worth every penny..I've already done 3 hard resets in the past three days to test out some drivers and dodgy software but everytime, I easily restored everything using my previous day's backup.
I did find a trial version, can't remember where. version number is 2.1.4 not the most recent one, so I'm thinking of buying the latest version.
M
http://www.snapfiles.com/get/pocketpc/pocketbackupplus.html
this is the trial version i think :?
oops may want to read this first though
http://www.spritesoftware.com/support/sprite_backup_version_history.html
but with sprite backup, if you do a hard reset, don't you have to reinstall it, then do a restore?
if that's the case, that's pretty lame if you ask me
you have the option to save your backup as an .exe file so in the case of a hard reset, all you do is to run the backup file and 2 minutes later, everything is restored.
Nope it can create selfextracting backups

I need a backup software

I'm looking for a good backup sfotware for my Jas Jar i treid SPB Backup
all the version but it didn't work good, when i do a restore i get the following message
Restore process has not responding for a long time, Do you want to cancel the restore?
the more important is to backup the SMS and restore it when i need
please help me
regarda
I have used SPB backup since the beta roms were released.
i performed a multitude of different backups and restores.
what I did learn is that if you are going to restore, you are better off performing a hard reset or a clear storage, put your device back to factory position, then restore.
provided you are restoring over the same versions of the ROM you should be ok.
Sprite Backup
Seconded!!
Sprite Backup is the one piece of backup software work investing in. Has got me out of trouble on a couple of occasions now.
It backs up all your files and applications AND the various registry entries and hidden files/folders that get installed.
If you are a fiddler and like trying various apps and hacks it's a must.
Thirded(??!!)
My M5000 had a couple of dodgy pixels so replaced it.
Even using the old Sprite backup (v5 instead of v5.1) my device restored without any hitches - I had my new device up and running within 10mins - all applications working!!
I never chose to restore the email dB's though due to problems on a previous device and version of sprite backup - but is easy enough to setup again.
Matt
Personally I have both SPB and Sprite
Sprite is faster, but SPB creates a single .exe file that you simply double-click to restore; i.e. there is no need to reinstall SPB before restoring your machine.
So my vote goes to SPB (just)
Actually Sprite has the option to make "self restoring backups" since their latest 5.1 release.
thanks, I'll check that out
Sprite for sure !
Alternatively: Sunnysoft's Backup Manager (IMO superior to Spb) but does not reach Sprite (yet)
Cheers
hrb
Sprite it is.
V5.1 is just released and restores everything as it was before hard reset. Scheduled backups etc.
It also claims to be able to backup AFTER a ROM upgrade or to a different device. I have tried this and it hasn't worked although the guys at Sprite are on the case.

what is the best backup/restoring program?

i usually use activesync to backup and restore my xdaII. but yesterday, i hard reset my xda due to some reasons, but when i tried to restore it back, there are alot of files that acitvesync cant restore; like databases, registry, etc.. now im left with corrupted files in my himalaya. im thinking of installing everything over again.
im just wondering what is the best program for backup and restoring?
thanks...
try and use spb backup
Sprite backup
thanks... ill go for sprite backup.

Help with SPB & Sprite Backup

I recently used SPB to do a "full backup" but it only took 5minutes and the resulting backup file was only 41.7MB...my internal memory has 160MB in use so was this a complete backup and does it usually be this quick? The compression level is set to normal.
I previously used Sprite backup but when I recently wanted to restore it and clicked on the self-restoring file it said "The file cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"...?
I even tried opening it and my previous 2 backups via opening up sprite -> restore, however it did not find the backup files? Anyone else had this problem.
Lastly, is it best to backup my storage card at the time of the backup? Just that if I ever need to do a hard reset and then restore, won't my system need the files on my storage card to be as they were at the time of my backup? (I have many programs installed on there)
Thanks for your thoughts
Anyone?.....
sprite backup problem
hi what you can try is reinstall the sprite backup program via your pc
and after that try to open the self extracting sprite backup file.
i remember having the same problem and this did the trick for me
gr liang
P.s.
i never backup my storagecard ! with sprite back up on the same storagecard you seldom will lose the data on your storagecard.
you can make a back up on your pc which includes your storagecard but then your backup will be on your pc.
hi can sprite backup work between rom upgrades?
as in , i back up now.
i flash a new rom.
i restore...
will everything be the same as before? including contacts favorite people photos?
will the new rom work properly?? ( as in the old data will it affect the new rom? )
I dont know about flashing a rom but i have tried hard reset then restore from backup using sprite and it restored everything. install sprite back on storage card and also save the executable backup file to storage card. when you do a hard reset just goto file explorer then tap on the backup file. it should restore your phone back to before you performed a hard reset. what version of sprite backup do you have. I have 6.5.4.14
6.2.3 htc edition
I currently use SPB Backup for backing up all my PIM information (contacts & emails)
As I constantly upgrade or fash new roms this is very useful. The size of this file is usually around 2.5MB
I have also done full backups which are generally around 20MB for me.
However I never use full restore after I have upgraded or changed rom. I only use full restore if I have done a hard reset or reverted back to original rom I backed up.
The reason for this is that if you do a full restore, you are restoring registry entries from your previous rom which may conflict with your new rom.
For this reason, I don't personally take the chance and only use custom restore i.e. PIM info
I was using version 6.5.4.8 also tried 6.5.4.14 - same result.
I've changed to SPB backup now and that seems to backup ok...the proof in the pudding will be once I need to restore!
6.5.4.14 works fine for me. my backup file is around 32mb though
I always backup before installing anything just incase

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