Database Users

Phone reception issues

I have a Samsung Galaxy S on T-mobile in the UK and I find that the phone signal indicator jumps around all over the place depending on if it's being held or small movements in it's orientation.
In a worst case scenario I can have the phone showing 3-4 bars of signal with it on a desk and then if I pick it up and hold it a couple of inches higher than it was the signal can drop to 0 or 1 bar. It often then comes back after a few seconds.
Coverage here isn't the best and it seems that I can usually still make and receive calls and it doesn't actually go out of service but is anyone else noticing the same?
The same happens when it's forced onto 2g only but not quite as badly.
I also have an HTC Desire here too and that seems to be much more stable.
The GPS on the other hand which a lot of people are complaining about seems to pick me up with ease. Even sitting on my desk inside a building it quickly locates me to within a few metres.

I've owned and used an iPhone 3G, Nexus One, and now the Samsung Galaxy S.
In my location on vodafone the SGS and N1 are equally "poor" on 2G/3G - meaning I have to find a spots in my house in the countryside to find a strong signal. In practice it's not been a big deal and once out-and-about both the SGS and N1 are fine for me. The GF is now using the N1 with 3UK without any complaints.
The iPhone 3G however would show a much stronger signal than either Android handsets (note I've used the same vodafone SIM in all these phones and the iPhone 3G was a factory unlocked import from Italy) - however the truth about why that was is revealed in Apple's recent press release about iPhone4 antenna issues - that is, they were using a bum calculation and displaying too many bars, so it only appeared to be a stronger signal when in fact I suspect it was exactly the same in reality as the N1 and SGS.
See it for yourself, Apple's engineers got it very very wrong and it's now biting them on the ass:
http://www.apple.com/pr/library/2010/07/02appleletter.html
"we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength."
That makes total sense to me, so I have no concerns about the Android phones appearing to show a weaker signal in my gaff. The fact Apple engineers can make such an accidental "mistake" says a lot to me about their quality control, whichever way you cut it.

Interesting read, thanks for that, I hadn't realised they'd made an announcement on the problem yet.
The more I use the phone the more I find it works as I'd expect it to in the T-mobile coverage that I'm in it's just that it's a little alarming when the phone signal indicator moves around so erratically when picked up or moved even only slightly.
I guess I'll continue to use the device and just see how it performs in the real world.

Ha. I remeber when I first got the iPhone 3g. They were using the honest signal meter then. I was only getting 2 bars almost everywhere. Then came the software update and I had 4 bars everywhere. Now I still drop calls even with 5 bars.

Ollie2 said:
I have a Samsung Galaxy S on T-mobile in the UK and I find that the phone signal indicator jumps around all over the place depending on if it's being held or small movements in it's orientation.
In a worst case scenario I can have the phone showing 3-4 bars of signal with it on a desk and then if I pick it up and hold it a couple of inches higher than it was the signal can drop to 0 or 1 bar. It often then comes back after a few seconds.
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Sorry to dig out a slightly old post but i'm experiencing the same thing. I'm also in the UK on T-mobile. The phone sits on my desk at work and randomly goes from 4 bars down to zero signal for no apparent reason.
I've had a G1 on T-mobile for the past 18 months and i've never had any reception issues at work so its definitely an SGS issue.
I could deal with the indicator going crazy but when it leaves me unable to send a text or make a call for a few minutes each time it zero's out its pretty annoying.

Same Reception Problem as iPhone 4??? link w/ vid

/watch?v=LROTHrTR92k&feature=player_embedded#at=22
sorry I can't post links quite yet, add this onto the end of youtube.
It better not be like this when I pick it up Sunday.........

wow. i really have to wonder what he did to make it look like that.
When losing reception, phones don't go 100%-0% in a split second.
I bet he's just going for ratings after the whole iPhone mess.
Also, i can assure you that it doesn't matter how you hold it, even if you bury it in your hands from all sides, there's no catastrophic signal loss.

Mine has that problem. Full signal. Hold on the phone down the bottom and it drops down to 1 or 2 bars. As soon as you let go of the bottom, back up to full bars.

Signal loss when covering the antenna area is not a "problem", it's the laws of physics at work.
1 bar is totally reasonable, and depending on signal quality, 2 as well.
But going 100%-0%... that's pure BS.

I think this appears only when in 3G mode.

The VDO might not be telling the whole truth. From a user point of view, I have never seen signal dropped drastically like that.

Evans_Prophet said:
I think this appears only when in 3G mode.
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I think it would still appear in GSM -mode, but the signal drop is nowhere near the amount when using UMTS.

Mine does it as well, in 2G and 3G, drops from -111dBm to 0dBm

My blackberry bold 9700 lose some signal when i cover the bottom. Every phone lose some signals when cover the bottom.

i can confrim this also happens with my Samsung Galaxy s aswell, and to those who say this is normal and happens to every phone, then you are wrong, i have a bunch of old nokias and NONE of them lose signal no matter where you hold it. the phones i tried it on are, the e71, 5800, the 6220 classic and the 6630. none of these phones loses any signal when gripped from anywhere. im so disappointed in this phone now

coldlazymo said:
i have a bunch of old nokias and NONE of them lose signal no matter where you hold it.
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Yes they do. It's physically impossible to make an antenna that doesn't lose signal when covered. You can code the bars to show the signalstrength any way you like though. If I code the bars to show 4 bars 1-20% and a fifth at 20%-100% you'll very rarely see less than "full" signal.

Nokia is always been the best when it comes to reception quality. Am happy with my GS signal quality.

mickeko said:
Yes they do. It's physically impossible to make an antenna that doesn't lose signal when covered. You can code the bars to show the signalstrength any way you like though. If I code the bars to show 4 bars 1-20% and a fifth at 20%-100% you'll very rarely see less than "full" signal.
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i tested those phones, i covered them up entirely with my hands, and there was no signal loss. it stayed at 5 bars. and its not a matter of coding since even with one bar i get good call quality.
but as Hassan said, nokia have always been very good with reception quality. and maybe i am overreacting since this is the first time i have come across this, having had all nokias before and this is my first samsung/android phone. but that doesnt really mean its acceptable, i cant get a decent signal when i hold my phone, at first i thought it was the network, since this was a different network than i was with before, but now that i have tested it and this happens, i cant help but feel like i have been screwed over a bit. going from 3-4 bars when not holding the phone to it dropping to 0 is not something i like in a phone

btw, it's best to know the difference between "no bars" and "no reception".
In contrast to most phones on the market, no bars at all means you have minimal reception.
It is still possible to make calls like this.
When there's absolutely no reception, you'll see a circle with a crossout line.

coldlazymo said:
i tested those phones, i covered them up entirely with my hands, and there was no signal loss. it stayed at 5 bars. and its not a matter of coding since even with one bar i get good call quality.
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Ok, now read this carefully: Just because the bars don't go down doesn't mean you don't have any signal loss. You get signal loss on ALL phones when covering the antenna. You having 5 bars doesn't change that, it only tells us that the signal loss isn't severe enough to show on the display. That IS a matter of coding.
Obviously there's ALSO a quality difference. Depending on what transmitter/receiver is being used, the quality, location and size of the antenna and whatever will affect the quality of the signal. Some hardware have less signal loss than other when being covered, but fact is the signal loss is ALWAYS there regardless of the number of bars Nokia, Samsung, Apple or Anheuser-Busch brewery decide to show for whatever signal strength.

You can kill your data connection by covering the antenna on the GS...
Try with the speedtest app. Especially upload _WILL_ be killed proper, when the antenna is covered.
I put some standard kitchen aluminium foil between the phone and the backcover, It still drops bars, but uploading works a lot better.

its fine, i take it back now anyway, turns out i was right the first time, it is just the network. i lose bars even when the phone is sitting on a desk. and when i say lose bars, i mean the bars will actually fluctuate randomly, from having full bars to no bars, then back again, when the phone is in a stationary position on a table, near a window. it just happened to be coincidence that when i was testing it the timing was close enough for me to blame it on this. my apologies

Why is it most of the reception issues are in the US? I don't hear anything for Iphone 4 users in Japan and I'm using Galaxy S in Singapore, no drop calls, no drop signals blah blah. I think it is the network not the phone!

Oh noes, the world has come to an end, flee for your lives.....
If you are seriously disappointed that a phone made by imperfect people is not "perfect", then plz just return it and don't come back to this forum.
Unless you are getting dropped/crappy calls all the time, then wtf are you people complaining about? This forum is full of whiners.

Not as much whiners as hysterical people.
I can understand it a bit, since this isn't exactly a cheap phone, and is supposed to be one of the best (if not THE best) devices around.
The thing is that every time a POSSIBLE issue pops up, everyone start going crazy like "OH MY GOD IT'S 100% A PROBLEM THE PHONE IS NOT OK GET ME A DOCTOR"
Instead of, let's say, inspecting the matter rationally, and seeing if there's really a problem.
The Galaxy S has an almost full plastic body. There's no way it could share the iPhone's antenna problem, since the antenna is not exposed to our hands.
That video looks like an attempt to pull attention, for whatever reason. The only way i manage to replicate his results is by putting tinfoil on the back of my hand (which kind of leads me to think- we don't see the back of his hand even once in the video, nor there is sound, so possible raffling cannot be heared)
And even then, the results are not as drastic.
Everyone should calm a bit down and enjoy the device instead of inspecting it under a microscope for problems.
If a problem that affects your use somehow (e.g GPS, lags) appears, THEN do the complaining.

Antenna Strength All over the place?

Is it just me or is anybody elses Antenna Strength all over the place. I almost feel like I purchased a new iPhone 4 with an antenna problem. I'm not sure if its my local tower or what. I can put the phone on the table and watch the strength max out then I can pick it up and watch it dance around from full to well nothing.
Take my fingers off the chrome outer ring and balance the phone on my palm and watch the strength climb.
It was delivered today, so I haven't really played with it a lot. I can tell you that my 3G signal is horrid, but was fine on my G1. Its almost like I gained an awesome screen and lost signal in the process.
I am inside, but never noticed that kind of activity at all with my G1.

Play around with it a little more and see if it has any effect on your calls. Don't judge purely on the signal bars.
The bad 3g reception you mention is concerning though.

kizer said:
Is it just me or is anybody elses Antenna Strength all over the place. I almost feel like I purchased a new iPhone 4 with an antenna problem. I'm not sure if its my local tower or what. I can put the phone on the table and watch the strength max out then I can pick it up and watch it dance around from full to well nothing.
Take my fingers off the chrome outer ring and balance the phone on my palm and watch the strength climb.
It was delivered today, so I haven't really played with it a lot. I can tell you that my 3G signal is horrid, but was fine on my G1. Its almost like I gained an awesome screen and lost signal in the process.
I am inside, but never noticed that kind of activity at all with my G1.
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The bars are -15dBm off to actual reception.

Yes, my signal strength seems to jump all over the place as well. Hope it can be fixed with a software update.

some thing here im about to get new one maybe tomorrow

of course were not 100% sure yet but we think the bars aren't reading correctly although covering the bottom of the phone were the antenna is there will naturally be signal loss does it on my tp2 as we'll...

i have the same problem its weird but manageable i tested my phone to the iphone 4 and my phone loads web pages faster streams videos from the internet faster and connects to youtube through the youtube app to play videos faster and seems to be faster all together only downside is the iphone 4 has the ffc and higher resolution but thats it i can deal without that

i always say forget the bars, can you make a call Lol

I have been making calls on mine while showing zero bars. No real reception issue. I just ignore the bars.

Yeah, don't go by the bars at all with this phone. Like above, I've had zero bars, and no issues here with calls or browsing the web.

I wouldn't ignore it completely...
I've had a few dropped calls now from the attenuation and frequently have my data freeze up on me when I hold the phone. The signal isn't terrible where I live, I never had dropped calls on my G1 or my Wizard in this location.
Unfortunately it isn't something that is fixable, it's just crummy placement of the antenna.

I held the phone in a death grip with my right hand until it displayed no bars, but it didn't seems affect my 3g. I did a speed test and I got 1.25mbps down and 0.3mbps up, which is pretty normal in my area. I did a second test holding it with my left hand and I got 0.99mbps down and 0.25mbps up. A third run while covering it up with both hands did have an affect, but who really does that? It showed 0.6mbps down and 0.15mbps up.
I haven't tried calling anyone under those same conditions, so I don't know if anything is going on there..

Signal

I noticed that I have much less reception on my new vibrant. I use to have full 3g in my house or outside my area with G1. Now I see zero bars to one bar and scattered throughout my area. I know this is a problem with other as well...
i guess my question is if there is any tips to increase the reception like the gps fix. Or if having wifi or gps on help with reception? Or just wait for a update.
Thanks

the vibrant shows less bars of reception than most other phones. However, this doesn't mean it is actually getting less reception. It's all how it displays the signal.
My vibrant is great at holding onto a signal in low coverage areas, much better than my last phone.

zumbahlenm said:
I noticed that I have much less reception on my new vibrant. I use to have full 3g in my house or outside my area with G1. Now I see zero bars to one bar and scattered throughout my area. I know this is a problem with other as well...
i guess my question is if there is any tips to increase the reception like the gps fix. Or if having wifi or gps on help with reception? Or just wait for a update.
Thanks
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i feel the same with my vibrant. i think this phone has the death grip syndrome like the iphone 4. maybe a hard case will help out.

b0ricuaguerrero said:
i feel the same with my vibrant. i think this phone has the death grip syndrome like the iphone 4. maybe a hard case will help out.
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No other phone has it's antenna made like the iPhone 4, use your brain. NO other phone with an internal antenna or otherwise COVERED antenna will have the same problem as the iPhone

Ok, but I'm with the guys that say their G1 had better reception. I had 2 bars 3g in my house with G1 and only get edge in my house on my Vibrant.
Sent from my Vibrant using the XDA app.

Shagman68 said:
Ok, but I'm with the guys that say their G1 had better reception. I had 2 bars 3g in my house with G1 and only get edge in my house on my Vibrant.
Sent from my Vibrant using the XDA app.
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The G1 doesn't have better reception, just better antenna placement. I'm sure if you moved your hand away from the antenna or put it in the same orientation as the G1 it would pick up 3G. The G1 has a medicre antenna, -101dBm at my house where there is no LOS with ANY cell tower. It would occasionally get worse. That's pathetic. My CLIQ got -91dBm even with my hand blocking the antenna. Not getting 3G doesn't mean the phone has poor reception, it's a number of things and most of them being a weak 3G signal to begin with. First thing to check would be the CID's for the 3G and 2G network around your house to see if they're coming from the same tower.

././. nevermind

well theres something screwy....
g1 def held better calls, i can barely have a phone call with the vibrant cutting out.
I guess i have to take my finger off the antenna?

Antenna issue

Ive had spotty 3g at my house since i got my phone. Most ive seen is 2 bars. Noticed tonight i left my phone on table and came back and i had full bars with 3g.
Picked up phone like i always and hold with left hand it drops to 1 to no bars. So i hold the phone with right hand i get stronger signal, left hand weak...
Im guessing the antenna is on the left bottom side of the phone apparently covering it up drops my 3g signal significantly, going from full to no bars just by covering left corner ...anyone else?
Not really complaining because i still connect 3g fine but i do drop to edge allot if im in certain rooms and phone calls never drop just curious of maybe a solution or whatnot
I looked on youtube and found this but you dont have to hold phone like this. just palm it with left hand
http://www.youtube.com/watch?v=vefQ4I2wOXs
And sorry if posted already i could find anything on this here

Happens here too. Funny thing is that I have case on it. One thing those in the youtube comments are mixing up and not understanding is the signal strength. I wish they were more smart people in the world lol..
Anyway what I am getting at is that this happens with all Vibrants, it just depends on your current signal strength in dBm. For example, if I'm inside with around 4-5 bars, around -81dBm. Then when I grip it, the signal will go down by -20dBm or more resulting in two to three bar lost. Where as if I'm outside with around -51dBm and do the same thing. It will result in the same -20dBm but you won't notice it enough because the bars don't start to go down until around -89dBm or more.
* The lower the dBm, the better your signal.
* It was the same issue with Nexus One.
* The design of the phone is causing your hand to have more of an effect on it.
If anyone want to proove this case. Just get two Vibrants next to each other in the same area and do the hand thing.

Yea see i never noticed this with my N1 But yea what your saying makes scene.
Its not a big deal i still connect avr 1mbps with weak signal but found it odd

Yea same here. I do admit the signal is even more sensitive than my n1 was though. Oh well I guess this is just one thing we have live it until a better phone comes again.

Shouldn't 2.2 come with an updated radio and if so maybe it will help

It might make the radio use more power from my experience but this isn't a software issue. Though speaking of software, right now the dBm read out and bars are off by 5 or so dBm. So when we get the 2.2 update we should see the proper signal read out which will appear stronger and it should be more stable as well. Either way, our hands will still be able to affect the phone. Just like any other phone but more drastic with the Vibrant, N1 and iPhone 4.

The bars are generally useless and I don't think it's really an issue unless it's actually dropping the signal. I have zero bars of 3G all the time, and I still get full speed. The difference between zero bars and zero signal is rather large, IMO.
If the signal attenuation from holding it causes you to drop 3G altogether, well, I feel for you. It's never happened to me, and I've done all kinds of grip experiments to see if I could make the signal attenuate.
To go on, the Vibrant has the best radio of any phone I've ever used. The test for me is whether I can hold signal in my building's elevator. Virtually every phone I've owned (and most all my friends' phones) dropped signal as soon as the doors closed or shortly after. Prior to my Vibrant, the champ was my Blackberry 8820, which could hold signal for about two floors before cutting out. The Vibrant? It may drop to EDGE, but I still hold some kind of signal all the way down, which is amazing.

That something I notice the first day I got the Vibrant , did not have that issue with other previous phone in the same spot... if I put the phone in a table it gets full bars.. once I pick up the phone it goes back to 2 bars... the only way I get full bars is if a hold the phone just from the bottom.

I'm going to have a seizure if I see another one of these threads.
-81dBm is an obvious flaw and should be completely disregarded UNLESS you're off of JFD or anything based on JFD. This phones reported signal strength refreshes FAR more often than nearly all other Android phones on the market. Motorola on T-Mobile being the slowest to refresh any signal changes.
The bars are wrong and very inaccurate. Do a search. Update to JI2 or JI4.

heygrl said:
I'm going to have a seizure if I see another one of these threads.
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Another one of what threads?
Cut me some slack i rarely ask questions here and no one force you to click on this thread... but i do appreciate the info you gave.
Only thing i noticed when I went threw your post history is you replying to this question with threads with topic names not related to this problem.
And if you read my first post you would have seen
demo23019 said:
And sorry if posted already i could find anything on this here
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and
demo23019 said:
Not really complaining because i still connect 3g fine but i do drop to edge allot if im in certain rooms and phone calls never drop just curious of maybe a solution or whatnot
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... thanks for the info guys