Database Users

broken htc touch

hello,
i bought a htc touch this day, when i power on this phone, i have the black screen with "smart mobility" and after, the phone is shutdown.
Can you help me please?
Thanks,
Alexandre

nebucrath said:
hello,
i bought a htc touch this day, when i power on this phone, i have the black screen with "smart mobility" and after, the phone is shutdown.
Can you help me please?
Thanks,
Alexandre
Click to expand...
Click to collapse
Make sure it is fully charged. If you are certain that it is = return it for a new one that works. Why put yourself through the trouble if you just bought the thing. Get a new one.

i didn't bought it on a shop, that's why i can't return it.

Still make sure that it is fully charged. Does it turn on when it is plugged in. If it does when plugged in but not when on battery power, that would suggest that you need a new battery. Basically what I am saying is it sounds like power problem, but I could be wrong. Someone may have tried to flash a new ROM to it unsuccessfully in which case, I don't know enough about to be able to help but there are many others here who could. It does not sound to me like it is likely bricked. Try the power thing. Unless you know it is a ROM issue for sure, then read the FAQ's and stickies and WIKI abour ROM's and flashing ROM's etc... after reading, then proceed to ask for help about what you still don't understand. Very important that you read and pay attention to warnings before doing anything ROM related or you could Brick the device for sure. Good luck

charge it first, looks like the battery is drained. if it didnt turn on after charging it then i guess it must be the rom.

do u still have this phone i need a broken HTC Touch GSM phone

Power button

Hi
yesterday my htc stalled so I took out the battery but didn't restart it untill the next morning.
Now this morning I couldn't start up my phone.
I let it charge untill the light got green but still no go.
Suddenly it turned on but now I can't use the power button anymore for screen lock.
is this a software fault? or hardware?
Thanks
Frederik

First of all, Welcome to the Forums, I see you've only joined today so make sure you've read all the forum rules etc.
Initially this sounds like a hardware fault somewhere deep in the machine itself. However a few things to try:
1. Take the battery out, disconnect from the charger and leave without any form of power for about 3 minutes (overnight if you can) - Put the battery back in and see if there's any change. - I've used this method to get my phone going after flashing a ROM caused it to freeze at the Smart Mobility screen, as wierd as it sounds.
2. Are you using a cooked ROM? or stock? if you're using a cooked ROM, try re-flashing back to stock and see if the problem persists
3. If you're using the stock ROM, try a hard-reset
It'll also help the rest of us if you can identify which ROM you're using. Perhaps it will be easier if you just update your forum signature to reflect this.
The Wiki is also full of useful information, so have a read of it as well. Here's the link to the Blackstone (Touch HD) Wiki.

hi
it might be some dust or liquid got into the power button but its probably just the switch has died from being pressed too hard or was made badly

Is My HD2 Really Bricked?

On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.

javydawg said:
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
Click to expand...
Click to collapse
If you have only had it for a week then the best thing is to just take it back to wherever you bought it and ask for a direct replacement as it should still be within the time frame for that.
Sounds like you have done everything possible to bring it back, taking the battery out, hard reset. If it wont turn on, wont go into the bootloader and you cant get an activesync connection then theres not really much more you can do.
Mark.

yea i agree, dont waste time fiddling and trying to bring it back, get round the shop today.

Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2

javydawg said:
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
Click to expand...
Click to collapse
You might try taking the battery out and leaving it out for at least 24 hours. Sometimes that will reset a few things and bring the screen back on but im not guarenteeing anything. Yo uhave nothing to lose at this stage though. You could also try connecting it to your pc via activesync and see if it connects. Even if the screen isnt coming on you might still get a connection which you could use to flash a new rom.
Even getting a replacement battery off ebay very cheaply might sort it out as I have heard of batterys going funny before.
Just a few sugestions.
Mark.

all the phones should (I think) be manufacturer warrantied for the first year, so I bet htc will fix it, though you might have to pay shipping.
dig out your regions htc repair center and get in touch. so long as they can't see the hspl it should be free.(

I dont have HD2 (<--nexus one), but one thing i have noticed with all HTC phones that I've had something similar happen is when i have tired to reboot the phone by turning it off and then trying to turn back on it wont. I would take the battery out and still it will not. I would do the same with the sd card and same but what fixes it is taking the SIM out press the power button few times with no battery and then putting everything back on and it turns on. It happens in a while. Maybe not the same problem but i guess its worth a try if you haven't yet. One more thing I would try is to take the battery out, the sd card and the SIM card out and then plug your phone into the charger and wait a few mins to see if the led or screen would come on. Try the same thing by plugging it to your computer. If computer does make sound and it does detect your phone then it might just a screen related issue which might be the case since you already flash it with a different rom and nothing came on. I know you probably have tried this but you didnt say in your post but have you tried this?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
“This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.”
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Good luck

I agree with mskip about the 24H thing if you let the internal/backup battery die it could solve a possible brick then by reflashing
also what deanesn said about the HD phones its also true (same prob with G1 and excalibur) sometimes out off nowhere it wont turn on or its just going to give you a black screen... wierd huh!?
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
anyways from what I've read&done ever since I joined XDA this is the best thing to do in a situation like yours
This is when you get a black screen
1 if its stuck on the boot screen try to do another hard reset
2. if you cant or nothing happeneds try to see if you can acces the bootloader screen
3. if you cant, remove the batterie for like 24H or maybe more so the internal batterie dries out (if you do that make sure that you try to estimate around 50% to 70% before removing the actual batterie for reflashing)
4. then insert the batterie and try to acces the bootloader or hard reset by pressing the key combanations dont try to see if by a miracle chance it would fix the problem (trust me at this point it wont)
5. if it actually DOES bootup find and download THE STOCK ROM FROM TMOBILE
6. HARD reset if nothing then do it agn but before it has a chance to, try to boot up
7. quickly acces the bootloader wipe your phone (task 29 for hd2) and flash the STOCK ROM (not a custom rom. I read somewhere that its always better to go with an official tmo rom)
thats it Ive try many things on my ALMOST bricked situations this are the things Ive done MAYBE IT WONT WORK FOR YOU, one time I thought my excalibur was dead until I left my phone without a batterie for like a weak then later out of nowhere it boots up only on the first tmobile splash screen and I was able to fix it
LOL even tho those steps prob dont apply to you what you can do is call HTC and tell them you have a black screen on your htc DONT TRY AND ACT all smart by telling them you have a brick and you had a custom rom and all of that cause that prob voids your warranty with HTC, from what I've read this one guy told them that his girlfriend was texting and then the phone froze and the she remove the batterie and the screen went black. And he got a replacement
also another one that I read is a guy telling them he was doing an OFFICIAL ROM UPDATE and the phone never turned back on.
hope it helps

Mark:
Thanks, and this is actually my plan lol I used to flash my old motorola rizr all the time even had to testpoint it to bring it back from a complete BRICK! but the one thing i couldnt fix was water damage haha but after a week of having the battery out some how... miraculously it came back
Deanesn:
How is the nexus one? I was gonna get a nexus one or a hd2 but the screen size ended up being the tie breaker although ever since my g1, android has had my heart haha
Ive always hated windows mobile but the hd2 was perfect!
I also agree with what u said, i have seen those symptons before.
But yea thanks on the advice.. sadly... already tried it and nothing.. =/
Tuppaacc:
Thnx thats exactly what im trying to do.
My only problem is my battery is dead and i need to charge it!

Oh i just noticed i forgot to answer ur questions Tuppaacc.
tuppaacc said:
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
Click to expand...
Click to collapse
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.

try
try taking sd card out and boot it work for me

Here is what you have to do after I made a mistake and "killed" my US version HD2, but it's back to service.
First of all, you have to be sure the battery has at least 50% left. If the unit is able to charge the battery, leave it charged for a couple of hours.
Second, unplug all the cables from the unit, take the battery and wait for a few seconds, then put the battery back in. Press and hold volume down button and press red (end/power) button once. If everything goes well, you should see a tri-color screen.
Third, plug in the phone and run ROM update again.
WARNING: flashing will erase your personal data.
javydawg said:
Oh i just noticed i forgot to answer ur questions Tuppaacc.
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
Click to expand...
Click to collapse

the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.

javydawg said:
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
Click to expand...
Click to collapse
You need to get a desktop charger so you can plug the battery in and make sure its fully charged. I dont think they are available from shops but you can buy them online (ebay) for around a fiver.
http://cgi.ebay.com/Desktop-Battery...&otn=8&po=LVI&ps=63&clkid=9087015918333818927
That one says for the T8585 but im pretty sure they both use exactly the same battery. You might want to check on that though.
Mark.

My goodness, that OP is a real doozie.
That's pretty wild man, although I don't have much input, other than the obvious suggestions that have already been provided for you... I will say that was a worthy read.

Yea thats pretty much my only option I will be buying that desktop charger real sooon and ill get back to the forum with my results.
Cant believe they are so cheap haha
Ive even seen one that comes with an extra OEM battery and charger for under 15 dollars!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230460046498
Thnx for all the help and support. =]

U have a Bricked HD2 my friend

i bought the wall charger and it charged the battery but it still wouldnt turn on or go into bootloader mode or do anything!!
=[
..

any luck with un-bricking your HD2?

Seems like OP bought a damaged phone in the first place or something, or something "happened" on the night of the party. Beer got on it, perhaps?

Tattoo won't boot at all. (SOLVED!)

It's happen when i try to flash the 13.29.55.13H_3.35.07.20 Baseband via Recovery. My device is Tattoo A3232.
After reboot there's a Recovery picture so i tried to remove a battery and turn on again but this time it won't boot at all. no Tattoo logo or anything. and then I tried to plug a charger and there's no charging light. and i've plug into computer and no devices found.
I don't have any clue to do now. so i just try to post this before i go to HTC Care. I really hope you guys can solve this one.
UPDATE: they've replaced a new board with the old one. Now my Tattoo is 100% health!

I know this sounds stupid, but what helped when I had a similar problem with my PC (not mobile phone) was the following: removing the power cable, waiting about 10-15 mins and then plugging it in again, then at least it booted again.
maybe if you take out the battery and wait quite a while it will at least show the tattoo logo...else there are different causes for your dilemma: a piece of hardware is now bricked, the phone ROM is damaged, memory completely wiped...don't know what is the cause of your problem - but you should pray that HTC Care will repair your device if nothing else will work

what hapens if you hold volume down button and keep it held while you power it on, you should see spl screen ??
if you do get the white screen with the 3 androids then you are good to flas an IMG file

terminal 7 said:
what hapens if you hold volume down button and keep it held while you power it on, you should see spl screen ??
if you do get the white screen with the 3 androids then you are good to flas an IMG file
Click to expand...
Click to collapse
nope, nothing appear at all. probably like TheSSJ said. I really hope they will claim the phone.

When you were putting the battery in the slot, have you placed it correctly? Please, check your battery and let us know.
and then I tried to plug a charger and there's no charging light
Click to expand...
Click to collapse
This happens when you incorrectly place the battery back.

dejandekic said:
This happens when you incorrectly place the battery back.
Click to expand...
Click to collapse
Or when the device is bricked...I don't think the battery was placed incorrectly into the phone...^^

now it's been taking care by HTC Care now. hopefully they'll repair it.

good luck
good luck, i hope you get a good result without any problem because you were flashing at the point of fail.
keep us posted on this, im interested how fair they play in replacing your handset.
..
..

UPDATE:
they've replaced a new board with the old one. Now my Tattoo is 100% health! it's came with a new RUU though. 1.67.729.xx i think. not the 1.67.405.6.
and of course I already rooted and flashed fyodor custom room.

@3DPRO: congrates

My Acer NeoTouch s200 is dead

Hi im from Germany,
i tried to flash my Acer S200 but it stopped by 50% and i have pluged the cable out. I cant turn it on, it gives no signal, i cant bring it to the download mode. Nothing is working no hardreset with buttons.Nothing is working and when i plug it to usb the LED isnt blinking
Sorry for my bad english ..
my phone is new, it has garanty, should i contact the acer support or can anyone help me ?

Hold volume up/vol down button + reset until you see "clean boot"

i tried it the phone gives no signal .. no clean boot is coming .. the rom flashing was at 50% i think it is breaked
but thank you

did you try removing then replacing the battery. then try bootloader mode again?

yes i tried but nothing is working i cant enter the bootloader nothing is working it is just off no vibration nothin is working

sorry, but I have to ask, are pressing then holding vol down +power +camera buttons
at the same time until blinking red light starts?
you have to get into bootloader mode then flash a custom rom
brainmaster has a few including a "clean" rom.
I had this happen awhile ago and tried so many things for 2 days that now I don't
remember what actually worked! But I don't think that your S200 is bricked.

Also, make sure that you keep the power cable pluuged in (not usb)
you need a good charge even if you don't see the green light.
just keep trying and if I can remember I let you know.
or someone here will help you to find a solution!

thank you for your help but there is no light blinking. Also when i plug it to charge no light is going on. it doesnt charge the battery. i hope you can remember
i already know how to flash a rom but the phone doesnt give any sign

sorry I can't remember but you should ask brainmaster and maybe he can really help.
And he speaks german= )

thank you i will send him my problem

Any solution
Hi. I kind of found myself in the same situation. My acer s200 is unresponsive, no blinking lights no matter key/reset combinations. Had been in the middle of flashing on a new ROM when it got accidentally disconnected.
Any possible solution? Already checked the battery out in a different phone and it's fine and charged.

Hey,
i don't want to looks like a vultur, but if some of you can't find a solution to resolve the problem you have, I'm interested by the device because I need some piece. Of course I hope you can resolve your problem but if there are no led blinking, the last possibility is to send it to acer, and if you don't want to wait/pay/or whatever to with the acer support, I'm interested by your device.
Arto

Vulture indeed!! I'm need of help man.

you still need help?????

Hey GarcoG. Yes, still in need of help. My S200 is currently a desktop paperweight at home. It's a beautiful paperweight but it was made for so much more. Would really like to get it up and running again.
A new thing I noticed. I'm able to charge my phone's battery to full on my friend's s200. Of course when I put it back into my phone, it's still completely unresposive. However, I noticed that whenever I put it back into my friend's phone, the charge on it has reduced. I'm pretty sure it's not a battery issue I have since my phone is still unresponsive with my friend's battery in it and the same happens with that battery as well.
Would really appreciate any ideas on fixing this.

Hi, count me in. I just jumped on your wagon.. will try to disassemble this beauty soon before I officially demote it to a shiny paperweight.. well it's not that shiny, i put on a matte screen protector on it

Really funny about that matte screen protector. Cannot wait for the results. In my case, phone got accidentally connected just as it had reached the stage of flashing on the new ROM. Was thinking it was probably unresponsive because the ROM instructions that enable it respond to key combinations are absent hence cant get it into Bootloader mode.
@ incognito_tkd: Any luck with the disassembly? Would like to know your findings.

I have same problem... same situation
But... when I connect my USB charger, it shows red LED on... as if the charging is ON. But no reaction
Any one help please

there is no possibility to repair the phone... you have to send it to acer !!
i got my phone 1month after i´ve send it