Signal problem in Touch HD - Touch HD General

Hi,
I am based in India, and use a less than one year old Touch HD. I bought it before it was officially launched in India; it is a Orange set, and was pre-unlocked by the vendor when I bought it.
There has been lot of issues with the signals since the very beginning. Calls get disconnected in between, and many times people are unable to call, and I get missed-call alters. And all this while, there are always full signals being displayed in the phone.
Is there anything which I can do about it? The OS Version is CE OS 5.2.20757 (Build 20757.1.4.0). Will installing a newer ROM help? And what will happen to phone if I upgrade the ROM? Will it be again locked to Orange?
Please help.
Regards
Nitin

ntomer said:
Will installing a newer ROM help? And what will happen to phone if I upgrade the ROM? Will it be again locked to Orange?
Please help.
Regards
Nitin
Click to expand...
Click to collapse
Have you installed a ROM on it before?
Installing a ROM from xda will not lock it on orange. They are not 'locked' to networks.
Also, have you tried a hard reset on the phone first? It might be you are having problems with the hardware rather than the software.
Try the hard reset first and see how you get on.

Related

Help Needed....Incorrect Vendor ID

Hi guys...I know there have been numerous reports of this kind, but I can't seem to find the answer.
I don't have this problem myself, but another person does and I thought I'd ask Olipro and the rest of the community for some help and clarification. Also hoping this answer can help anyone else who has this issue.
OK, Someone tried to flash WM6 before using the Unlocker. I know...don't say it. Anyway they now have the black screen of death and the tri-coloured bootloader screen, but are still unable to flash WM6 and obviously cannot use the unlocker until they have an O/S to sync with.
Has anybody encountered this and received incorrect vendor ID and found a way out of this scenario? They have an Austrian T-Mobile Ameo UK, so they can't even use the T-Mob 005 ROM for the UK Ameo (which doesn't require the unlocking of ones device).
Any clues peeps? It would really help a fellow owner out. Cheers for any input. Remember even if you said it before and don't want to repeat yourself again, please just cpoy & paste the answer here so it can act as part of the wiki for future incidents of this nature.
Thanks friends.
I got part of the experience. So I will tell what happen to mine AMEO.
due to some software conflict, my WM6 OS got kill. I was stuck in the tri-colour screen as well.
Since my unit was unlocked before, so refreshing (any) ROM solved my problem. (refreshing the ROM doesn't required activesyn running on yr PPC.)
If can't reflash yr ROM due to vendor_id error, I think the best way is to get the origin WM5 ROM (read it out from another same model) and flash it back.
after getting yr origin OS, then u can proceed unlocker and WM6 upgrade.
Hope this can help.
royalmail said:
I got part of the experience. So I will tell what happen to mine AMEO.
due to some software conflict, my WM6 OS got kill. I was stuck in the tri-colour screen as well.
Since my unit was unlocked before, so refreshing (any) ROM solved my problem. (refreshing the ROM doesn't required activesyn running on yr PPC.)
If can't reflash yr ROM due to vendor_id error, I think the best way is to get the origin WM5 ROM (read it out from another same model) and flash it back.
after getting yr origin OS, then u can proceed unlocker and WM6 upgrade.
Hope this can help.
Click to expand...
Click to collapse
Thanks Royalmail. I'll pass it on.

[HELP] i have a problem with my blackstone unlocked

Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME
try a hard reset if a soft reset does not fix it
sounds to me like a radio flashing went wrong
And what i can do in that case!
Please Explain more
Gonzo1563 said:
And what i can do in that case!
Click to expand...
Click to collapse
Mate,
Can you please explain the problem ??
Did you try to install anything ?? or did you try to do any ROM upgrade (if you are familiar)
How did all these started ?? give us some details & we might be able to help you
Also can you turn phone on at all now? Can you enter bootloader screen? What does your SPL say?
Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room
Gonzo1563 said:
Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room
Click to expand...
Click to collapse
You could always put your phone into bootloader and flash a radio
How can i do that
how can i know wich radio do i need
You flash a radio the same way you would flash a rom. First of all you need USPL or HSPL on your device. I recommend you read these threads for guidance:
Dummies guide for flashing using USPL or HSPL
1.14.25.24 & Rilphone.dll radio thread
Blackstone Radio Flashing (wiki)
Available Blackstone Radios
I would start with radio 1.14.25.24 as this is latest blackstone radio
It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1
Gonzo1563 said:
It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1
Click to expand...
Click to collapse
You have a vast choice of roms to use, either stock roms direct from HTC site or from the wiki here or cooked roms from this forum
Would be impossible for me to recommend one as everyone is different and your tastes may well be different from mine. Also you have different windows versions, i.e. wm6.1 & wm6.5. All I can say is try a few and make your own conclusions. At present I am currently using Throys WM6.5 R9 rom
I changed the rom and the radio still dont get signal
NO SERVICE!
I changed the rom and the radio still dont get signal
NO SERVICE!
Gonzo1563 said:
Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME
Click to expand...
Click to collapse
Hi
ok if I was your support guy for your problem I'd need more info like
1. What unlocking software and from where did you get it?
2. what network are you on?
3. where in the world are you? (geography can be a problem)
4. what rom did you flash to?
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
6. in settings, phone information what model does it say you have ?
with luck giving us this info might give us an idea what has happened
Good luck
1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
2. what network are you on?
Digitel
3. where in the world are you? (geography can be a problem)
Venezuela
4. what rom did you flash to?
The original one from HTC the last one(1.57.831.1) i tryed aother ones 2. but the problem started before i tryed to flash any rom for first time.
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
Select Operator
Contry:Venezuela
Operator Digitel TIM
6. in settings, phone information what model does it say you have ?
i didnt find this but its a HTC Touch HD T8282
Gonzo1563 said:
1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
Click to expand...
Click to collapse
You may find that the phone is stolen and phone networks have blocked the IMEI Number this maybe why you donot have any reception
Try asking your Network phone company if this phone is blocked
I Already call and no its not blocked by imei
Gonzo1563 said:
I changed the rom and the radio still dont get signal
NO SERVICE!
Click to expand...
Click to collapse
ok, when you changed rom did you use USPL or HSPL? What does your SPL say?
HSPL
SPL-1.56.01iNex

Question about the Touch HD, Some Guidance.

hello everyone, hope evryones having a nice day. i have just bought a touch hd which has already come unlocked, but however it is branded with orange logo's! (i live in the uk btw). i was wondering if i installed say windows mobile 6.5 or did a hard reset will it remove the unlock? to take it back to orange, this question has been bugging me for days!!!
btw new here and so far the community seem really friendly and warm, which is nice to see.
no a rom flash don't reintroduce a sim lock
Rudegar said:
no a rom flash don't reintroduce a sim lock
Click to expand...
Click to collapse
will a hard reset? just want to make sure before playing with the phone. thanks
no neither a hard reset or a rom reflash will make it relocked
ok so your phone is already unlock you just want the orange brand gone right? try flashing it with different rom maybe it will do the trick.

Phone Function Issue

Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR
seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.
SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
Click to expand...
Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )
My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.
As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
Click to expand...
Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.
I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted
Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...
I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.
RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.
Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.

No signal...

Hi peeps.. first post after a long term user..
I recently updated my TD2 to official 6.5 rom. No problems apart from the usual bugs.
Until yesterday when my phone CPW sim free on ORANGE network decided to not find network! I've had this phone for about 10months so i tried different area with no luck. My sim in another phone seems to work fine and an 02 sim works in the TD2..
After useless advice from ORANGE(*manual search, gsm mode etc), they have advised me to take it to CPW..
I've just HARDSPL and installed new RADIO .57 with no luck. Hard resetted it with no luck... and im just restting the rom again with official 6.5 release.
Has anyone had this problem? orange reassure me the imei number is fine with no restrictions and that my account is up and running..
what to do?
thanks
m
rahmanm3 said:
Hi peeps.. first post after a long term user..
I recently updated my TD2 to official 6.5 rom. No problems apart from the usual bugs.
Until yesterday when my phone CPW sim free on ORANGE network decided to not find network! I've had this phone for about 10months so i tried different area with no luck. My sim in another phone seems to work fine and an 02 sim works in the TD2..
After useless advice from ORANGE(*manual search, gsm mode etc), they have advised me to take it to CPW..
I've just HARDSPL and installed new RADIO .57 with no luck. Hard resetted it with no luck... and im just restting the rom again with official 6.5 release.
Has anyone had this problem? orange reassure me the imei number is fine with no restrictions and that my account is up and running..
what to do?
thanks
m
Click to expand...
Click to collapse
Assuming you have verified your network settings and ran the setup wizard (and HR after flashing the ROM) just keep trying different radios.
It is possible to be a hardware problem. I had a Mio A701 with the same simptoms and the radio chip was broken; there were two solutions: replace motherboard or buy a new one. So, I became a HTC owner and A701 is used only for GPS.
It is possible but highly unlikely since it occurred after you changed ROMs.
it occured about two weeks after the update..
tried different roms and radios.. no luck
have just flashed 6.5 with stock 1.33 spl and it booted then its crashed... fails to load pass HTC screen... tri color mode connects to usb but doesnt allow me to flash anything stays on 0%

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