Hi
My beloved HTC Prophet is stuck at 'Tap Screen to Align'
History:
It fell from my hands and hit the floor with set facing down, touch screen stopped working at once, hardware buttons were working but I couldn't use the phone as I had placed a password for unlocking
I connected it through USB and used mobiler .... everything else except the touchscreen was working fine
I did a hard reset by using MOBILER
unfortunately my cell does not go fwd from 'Tap Screen to Align' as it doesnt accept any Taps
Repair:
I went to (an unauthorized) repairing shop where they instantly replaced its (upper) touch screen, but in vain.... they say they cant understand the problem
Kindly help me ... I dont want to lose my beloved prophet
Looking forward to your help
Bilal
Related
Yhea! i'm here for the second time asking something about the digitizer. Now the problem is:
I've the digitizer disconnected and i've experienced (last time) that part of the front buttons don't work. Not important.. they're well replicated except for the red phone but it's another problem. I've jet ordered and payed a new digitizer and i'm waiting for it. The real problem is that now i can't use my phone because ita was going all well (without buttons) but modifying the start plugin by the schap's registry editor my vpa freeze on the splash screen. I've made a hard-reset and (as indicated somewhere) with the pone stopped on the screen "tap enywhere to start your wm bla bla bla" i've connected it via usb and deleted the link "c:\windows\autostart\welcome.ink" or something similar. I've bypassed the welcome procedure but now after boot my wm freeze with a strange screen situation.. i can see the top bar but the rest of the screen is occuped by the splash screen.. like it'is without screen refresh.
Is it possible that the welcome.exe adding useful information to registry that let the phone working well? May I insert them by hand with an editor launched on my pc with the pda connected? or my tytn is definitively gone?
The phone does not respond to any button except the power button (for standby and power off with the message window fully represented) and the button on the left that (if hold) start the recording note software as shap's default.
Tell me what you think and thank you!
Gianmarco
Hi there!
I have absolutely ridiculous problem with my THD. All of a sudden screen started to act like it is half disabled. In simple words, if a touch some icon on top bar, let's say Start button, click appears on clock. Basically it is looks like touch area displaced by half an inch down. I've tried to calibrate screeen and it seems like it worked for a few minutes and then turns back. I had to hard reset the whole thing and it did not help either. All images, icons, screen items appeared correctly on screen. Bottom menu bar responses correctly though.
I did not drop the phone if it will give a clue.
Anyone knows what the hell is that and how to fix that problem? Please help.
Thank you.
Anyone? Please...
sounds like you need to re align your touch screen. you need to go to Start>Settings>System>Screen then align screen
If you cant get to this then a Hard Reset might be the only way to go
Nothing is working. Now I cannot even get past screen alignment. Looks like it can be a hardware problem.
u may have to hard reset
then after that if it still wont work then u may need a replacement
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Connected to ActiveSync and have you got 'My Mobiler' running? I noticed some strange screen behaviour with that on the Device and the host PC.
try pressing both volume keys and tapping the screen at the same time(volup + voldown + tap the screen) --- it will get you to align screen mode if that doesnt work then maybe you have some problems while flashing a rom or something!
TPEHEP said:
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Click to expand...
Click to collapse
I am having the same problem, it started suddenly somedays ago. I realized that when I hard rest it works fine for some time and then slowly left side of the screen stops responding, after a while only right side react to touch so you cannot access START menu nor anything else from the whole screen, just the left corners.Any solution?
When my HD2 returns from standby (switched on by the right hand button) the touchscreen is sometimes unresponsive. At first this just seemed like a short delay so I ignored it but this week it has refused to allow me to unlock it. The screen seems to be frozen.
I have tried turning the HD2 of and on - not completely off as I can't get to this function without being able to use the screen - and if I do this enough the screen will suddenly become responsive. The problem even survives a soft reset.
Yesterday, I decided to do a hard reset thinking I have done one reg tweak too many. After that the screen seemed fine and I could return the HD2 from stand by okay by sliding the 'lock' button. This morning the problem has reappeared and I again find that the screen will not respond to touch but then suddenly seems to work.
Anyone had the same problem or have any suggestions?
Thanks
I have the same problem as you on my brand new HD2. Did you allread have a solution for that?
folks, do report your issues here .. i have a feeling that this is a known hardware issue by HTC and they are just keeping veru quiet about this.
http://forum.xda-developers.com/showthread.php?t=596484&page=15
screen does not respond!!
everything else works
i feel it vibrate when it turns on, the light in the center button lights up when charging
my friend was able to call me, and the lights and my ringtone went off
the keyboard lights up, the part below the screen with the center button works and lights up
basically yeah, everything except the screen works!
I even hard reset and still the same...
Its any way to fix this or i must send phone to repair?
Refer to this thread....
hxxp://forum.xda-developers.com/showthread.php?t=596484
(repalce xx by tt in hxxp)
don't start a new thread without searching first through the forum...
cheers!!
But this thread is completely about different problem...
yes, you are right !! it's completely different !! i have exactly the same problem
this is a software issue not a hardware...because i flash it to another rom and it works after i thought that the screen was died .....and after 2 hours the screen doesnt respond anymore !!! we really neeed help !!!!!
Anoir
Today i call to HTC warranty service to pick up my phone we will see what they do with this.
Hello guys! i got very very strange problem from last night... when i turn on phone, everything works great...but after LOCK (no metter knock on or manualy or whatever), after that screnn touch dont work at all...only restart help until next screen off (lock)...
trying everything...new rom...flash to stock...always same...now i turn off screen lock at all...so my screen is always on...
ANY IDEA? Or hammer will work!!!
ps i tried update touch firmware but when i click on it...screen freeze....and again just restasrt help...
i also tried set FACE UNLOCK...it works...phone unlock...but touch screen is freezed...im confuzed...when restart and before locking everything works fine...touch work perfectly...but after screen off...only physical buttons works...