TomTom sometimes doesn't work - Touch HD General

Hi,
I have quite a strange problem with my HTC Touch HD.
I have isntalled two years ago the Tom Tom 7 (7.450.9028) and everything is fine. But once a month, for example today the GPS signal cannot be found.
I drove for around 30 min, and after 15 min, it appeared that it found the signal, but positioned me in Great Britain, but I'm living and I was driving in Belgium. On my way back the same story: so signal for 15 min min, and then somewhere in the contry side in Britain. I restarted(soft reset) the device 3-4 times, and it still didn't work.
It is very strange because this hapens rarely. Two weeks ago I drove through a torential rain and it had a good signal.
I have disabled the A-GPS 2 years ago(via the Advancedconfig app) because it was losing the signal and geting it back every 1,5 min. Afterwards it worked ok.
In the begining I thought it was because of the sun, because it was very sunny today, and some other day when again couldn't find the signal, but it happened as well on a cloudy rainy day.
I don't know if it is very relevant but this morning I used the QuickGPS appl. to retrieve the satelite data. I hope it's not because of the QuickGPS, because I have used it many times before.
The GPS configuration in TOMTOM is "built-in GPS receiver"
If this is a more general HTC issue, then maybe a moderator could move it to the proper section. Or if it is a known issue, I'll be happy to read where it was solved. I tried searching on google and on the forum here, but it's dificult to find this exact issue.

I checked in HKLM\Software\HTC\QuickGPS\region and the country code is correctly set "BE"

Do you think it's the quickgps?

Related

GPS - Not Working?

Just received my HD and having trouble with GPS. I went straight into Google Maps and selected Use GPS but after about 3-4 minutes it says that no GPS was found. Going into External GPS settings and unticking 'Manage GPS automatically' results in Google Maps saying that no device was found straight away rather than the 3-4 minute wait.
Any ideas?
EDIT: going into Google Maps options > GPS Settings and setting it to Managed by Windows results in me getting a 'Seeking GPS satellites' message but it stays on 0.
Oppressa said:
Just received my HD and having trouble with GPS. I went straight into Google Maps and selected Use GPS but after about 3-4 minutes it says that no GPS was found. Going into External GPS settings and unticking 'Manage GPS automatically' results in Google Maps saying that no device was found straight away rather than the 3-4 minute wait.
Any ideas?
EDIT: going into Google Maps options > GPS Settings and setting it to Managed by Windows results in me getting a 'Seeking GPS satellites' message but it stays on 0.
Click to expand...
Click to collapse
ok now just be patient and go to a place where you can see the sky
getting a fix the first time takes some time. you can speed this up using the QuickGPS under programs. This downloads a satellite prediction map so the receiver can find satellites much quicker. Otherwise the receiver has to scan for bypassing satellites, which can take a few minutes to complete.
check next forum threat: http://forum.xda-developers.com/showthread.php?p=2923926&posted=1#post2923926
think I had the same problem as you have right now.
Thanks Gogem. I didn't want to but I gave a hard reset a try then went straight to Google Maps and still no luck. After saying it was looking for satellites for 3-4 minutes it said it couldn't connect to GPS, cancel or retry
Oppressa said:
Thanks Gogem. I didn't want to but I gave a hard reset a try then went straight to Google Maps and still no luck. After saying it was looking for satellites for 3-4 minutes it said it couldn't connect to GPS, cancel or retry
Click to expand...
Click to collapse
as 6Fg8 mentioned you have to see the sky, inhouse or between tight buildings or in a canyon GPS isn't working. and.. this is by design of GPS (!) it can take up to 12 minutes to find the satellites! Technical background: all GPS infos streamed by the satellites have a very low power and data rate. QuickGPS can reduce this time. So be patient. Maybe a 3rd party app like "GPS Gate" (commercial, but 14 day trial available) may help.
Do you have another device to check the GPS receiving from your position, maybe your Blackstone is broken?
regards
ps: http://www.kowoma.de/gps/Signalaufbau.htm (sorry, German language)
Thanks. I just installed Co-Pilot 7 and checked the GPS signal. It must be because I'm inside. I can get 3 satellites on the receiver screen so it obviously is working. I'll just need to take it outside and see how I go then.
Oppressa said:
Thanks. I just installed Co-Pilot 7 and checked the GPS signal. It must be because I'm inside. I can get 3 satellites on the receiver screen so it obviously is working. I'll just need to take it outside and see how I go then.
Click to expand...
Click to collapse
in theory you need 3 satellites (of total 31 active today) to get your x-y position on earth and (optional) a 4th satellite to get your altitude. each satellit is running in an orbit of 20,000 km. therefore your max height can be 20,000 km ;-)
in praxis you may see ca 6..8 satellites.
regards
bla3603 said:
in theory you need 3 satellites (of total 31 active today) to get your x-y position on earth and (optional) a 4th satellite to get your altitude. each satellit is running in an orbit of 20,000 km. therefore your max height can be 20,000 km ;-)
in praxis you may see ca 6..8 satellites.
regards
Click to expand...
Click to collapse
yes in theory, but a lot of people mistake that as a hard requirement->when you pass, you must have a good reception for routing and such.
if you have seen the satellite graph, hte one with two or three con-centric circles, and satellite in or around those circles
you need at least two satellites in the inner most circle (45 degrees) to get a good lock, otherwise you woudl need more satellites to get a good lock.
the circles represent degrees from the verticle point of reference, ie think of you as the axis, and your feet is the origin.
Yeah in theory you need 3 points to triangulate. But I've never had a GPS give me my lat and long from just 3 satellites.
When I first opened my Polaris some time ago, it would not get a gps lock either. I had ordered an external gps antenna, so I hooked it up and got a lock real quick. Since then, I guess the gps chip in the phone knows what the gps signals taste like, so it always gets quick locks and works like a champ. In fact, it worked so well, I never used the external antenna again
LOL must be one of those new fangled learning chips you have there
JesseW said:
When I first opened my Polaris some time ago, it would not get a gps lock either. I had ordered an external gps antenna, so I hooked it up and got a lock real quick. Since then, I guess the gps chip in the phone knows what the gps signals taste like, so it always gets quick locks and works like a champ. In fact, it worked so well, I never used the external antenna again
Click to expand...
Click to collapse
thats the reason why software like quickgps exists, it lets the gps chip smell where the satellites are. kind of odor transmission tool ...
GPS working fine... just no reception indoors that's all. Disappointing seeing as my girlfriend's new kaiser gets a complete signal in a room with 1 window.
Oppressa said:
GPS working fine... just no reception indoors that's all. Disappointing seeing as my girlfriend's new kaiser gets a complete signal in a room with 1 window.
Click to expand...
Click to collapse
my touch HD gets signals indoors in three different houses. i was sitting quite far from the window, one of the building is my office -> thick concrete walls, etc. i know i should be cheering, but i'm very confuzzled... HOOOW IS IT WORKING with out a clear sight of the satellites?!?!
I was stunned (in a scary sort of way) just how accurate google maps got me based purely on mobile signal (before it tracked any satellites)...
It put the blue dot about 10feet to the left of where I was standing!
i dont know but i think gps is broken - i am loosing signal while driving in highway if i dont have hand up almost near roof - i made today almost 300km with avg speed 140km/h and touch hd gps *realyworking time* like 1/10 of whole trip. I realy think there must be some serios problem, because my co-driver with iphone google maps have totaly no problem

Problems with inbuilt GPS

Hello,
I have Google maps and Tom Tom 7 installed on my Touch HD, but im having problems. The GPS seems to take ages to initialise and then when it does, it keeps dropping. When I go into the GPS settings in tom tom, its finding more than 3 satalites so in theory it should be fine....
I just wondered if anyone else has this issue or possible is my device faulty? Any feedback is appreciated.
Thanks
Cb25
I never have this problem with tomtom and iguidance. maybe your unit is faulty
what rom and radio version do you have? maybe changing radio version will solve the problem
Stupid question now but how do I find out the version of my rom or version?
Did you update the satellites with QuickGPS before u tried?!
I had the same problem with tomtom, it seemed to be fine when i disabled agps in settings
I experience this issue whenever i don't soft reset my phone after 3-4 days.
It takes longer than usual to get the satellite, and whenever it does, it keeps dropping. A soft reset fixes it up.
Inbuilt GPS
Thanks for that Psygnosis84! I was using Route 66 and could only get 1-2 or 0 satellites. I had used the GPS download program to update the ephemeris about 12 hours ago so it was not that! After a few hours of 0 satellites, I came home and my TomTom One found plenty and I've been struggling to figure out what in the heck could be wrong with the inbuilt GPS.
I did a soft reset and there they are again! So thanks for the advice! Boy, this is not a good sign about the inbuilt GPS if we have to do this regularly!
BTW: I have a (free) test program called GPS test (see http://classic.pocketgear.com/software_detail.asp?id=24687) and that was the ONLY way I could find out the COM port/BAUD rate for the GPS. When I rang HTC, they said "Oh, we just see if Google Maps works!" Would you believe it!!! Fortunately this program told me the GPS was on COM4 at 9600 BAUD.
Are there any other useful programs out there for testing/using the GPS? I am using Route 66 for road navigation and it is pretty good. I was told it has more up to date maps than CoPilot 7. I am also using Memory-Map for off road navigation and that is a really excellent (intuitive) program.
I've made it a habit that whenever my battery runs low after 2 days using it, i just soft reset it and then charge it.
I'm using radio 1.09.25.14 so it would be great to hear from people using the other radios to see if they are experiencing the same thing.
Regardless of QuickGPS being up to date and even AGPS turned off, after 3 days it just goes a bit crazy. I'm wondering why a soft reset fixes it up, could it just be a software problem?
Mine is driving me around the bend.
Using TomTom 7, it works fine for a time and then the GPS stops working. Exiting and restarting TomTom always brings it back. Time scale is random, it can work for hours before going tits up.
I've tried three different Roms, five different radios, two different versions of TomTom 7, AGPS is disabled, GPS mode set to 1.
It's starting to look like a hardware problem.
Psygnosis84 said:
I experience this issue whenever i don't soft reset my phone after 3-4 days.
It takes longer than usual to get the satellite, and whenever it does, it keeps dropping. A soft reset fixes it up.
Click to expand...
Click to collapse
It's like every other Windows operating system. You have to reboot it at least once a week. Technicians go through training to learn to tell people, "Please reboot your computer", before any other troubleshooting
Hi Everyone.
I think I'm suffering the same problem as originally stated.
I'm using TT6 Nav (with WVGA Tool) which I originally bought for my N95 and used for 18month without much problem.
Using the HTC internal GPS I can establish a position easily but once I'm on the move, even down my road with between 6-9 satellites visable the GPS signal will drop out and come back several times per minute.
GoogleMaps works absolutely fine with the internal GPS.
I get the feeling this might be some sort internal comms issues between the GPS device and the TT6 rather then the GPS sat' signal itself.
I have an external GPS receiver (because it has much better battery life) so will attempt to use that but it's not as straight forwards as the N95 to configure so I'll build up some enthusiasm and see how it goes.
oliwatts said:
Hi Everyone.
I think I'm suffering the same problem as originally stated.
I'm using TT6 Nav (with WVGA Tool) which I originally bought for my N95 and used for 18month without much problem.
Using the HTC internal GPS I can establish a position easily but once I'm on the move, even down my road with between 6-9 satellites visable the GPS signal will drop out and come back several times per minute.
GoogleMaps works absolutely fine with the internal GPS.
I get the feeling this might be some sort internal comms issues between the GPS device and the TT6 rather then the GPS sat' signal itself.
I have an external GPS receiver (because it has much better battery life) so will attempt to use that but it's not as straight forwards as the N95 to configure so I'll build up some enthusiasm and see how it goes.
Click to expand...
Click to collapse
Turning off AGPS (HDTweak is probably the easiest way to do this) will probably solve your problem
spud_work said:
Turning off AGPS (HDTweak is probably the easiest way to do this) will probably solve your problem
Click to expand...
Click to collapse
If you read the other posts, a few including me have that problem even with AGPS turned off.
Psygnosis84 said:
If you read the other posts, a few including me have that problem even with AGPS turned off.
Click to expand...
Click to collapse
I may have fixed my GPS dropout problem by moving TomTom 7 program files from the device memory to the SD card. I did this as an experiment two days ago and haven't had a single dropout since. Fingers crossed, it's early days but looking good. TomTom runs fine on the SD card.
http://forum.xda-developers.com/showthread.php?t=516219
Update:
Well running TomTom from the SD card didn't fix the problem, it worked fine for a couple of days and then started dropping out again.
These dropouts are totally random and may occur hours apart. Shutting down and restarting Tomtom always brings the GPS signal back.
I'm now beginning to think that the problem is in some way related to the carrier, although AGPS is switched off on my device.
My problems started on holiday a few weeks ago, with dropouts occurring whilst roaming in France and Italy, my switch to the SD card was whilst I was in Switzerland but the problem returned as soon as I got back to France and has since completely gone away now that I am back in the UK.
I tried just about everything after searching these forums for many hours and am at a complete loss, I've tried ROMs, radios, patches, registry changes, you name it, I've tried it. Now I'm back in the UK and on my home carrier (three), I can't test it as the problem has gone away but I'm pretty sure it will return the next time I cross the Channel.
I am in touch with TomTom tech support in the hope of obtaining the latest version of TT7 software that is certified for the Touch HD, but I really don't think it's a TomTom problem, so don't hold out any great hope there.
Any suggestions would be most appreciated.
have you already tried this? Enter the registry and go to: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GPSIntermediateDriver/Drivers/GPSOneDevice/PollIntervall. There you set the PollIntervall to 3000 instead of 1000. With this tweak and QuickGPS turned on I got my signal after less than 10 seconds and I never lost it.
-db- said:
have you already tried this? Enter the registry and go to: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GPSIntermediateDriver/Drivers/GPSOneDevice/PollIntervall. There you set the PollIntervall to 3000 instead of 1000. With this tweak and QuickGPS turned on I got my signal after less than 10 seconds and I never lost it.
Click to expand...
Click to collapse
Yes, I've tried 5000, 3000, 1000, 500, 250 & 100.
GPS signal drops randomly.
gevans35 said:
Update:
Well running TomTom from the SD card didn't fix the problem, it worked fine for a couple of days and then started dropping out again.
These dropouts are totally random and may occur hours apart. Shutting down and restarting Tomtom always brings the GPS signal back.
I'm now beginning to think that the problem is in some way related to the carrier, although AGPS is switched off on my device.
My problems started on holiday a few weeks ago, with dropouts occurring whilst roaming in France and Italy, my switch to the SD card was whilst I was in Switzerland but the problem returned as soon as I got back to France and has since completely gone away now that I am back in the UK.
I tried just about everything after searching these forums for many hours and am at a complete loss, I've tried ROMs, radios, patches, registry changes, you name it, I've tried it. Now I'm back in the UK and on my home carrier (three), I can't test it as the problem has gone away but I'm pretty sure it will return the next time I cross the Channel.
I am in touch with TomTom tech support in the hope of obtaining the latest version of TT7 software that is certified for the Touch HD, but I really don't think it's a TomTom problem, so don't hold out any great hope there.
Any suggestions would be most appreciated.
Click to expand...
Click to collapse
Based on your experiece, that you have the problem in one country and not in another, I´m pretty sure it must be carrier related.
I live in Sweden and work in Denmark. I drive every day from Malmoe Sweden to Copenhagen. I have absolutely no problem on the danish side. But after passing the bridge to the swedish side, the gps signal get lost randomly. It can be lost up to approx 1 min. but always comes back, just to get lost again.
It could be some kind of interference due to the roaming - well, I dont know. I´ve tried everything. Change roms, software etc.
Can more people relate to this problem??
It seems to be okay if I lock to a particular carrier.
I spent most of last summer in France, locked my phone to Orange FR and had no problems at all. The downside is that if Orange signal is weak, the phone interrupts TomTom to ask if you want to change networks and you have to decline using small boxes whilst driving.
I was in France again in December and let it pick it's own carrier, I got dropouts again.
I'm off to France again this weekend and shall again lock the phone to Orange FR, fingers crossed.
Update:
It is to do with the phone/GPS interface.
I set it to manual on Orange F and all was fine until I noticed the GPS slowing down, then a phone message popped up asking me to choose a network (presumably because of low Orange signal), then the message disappeared, phone re connected to Orange and GPS went back to normal.
It seems that even if we disable AGPS, there is still some connection between the GPS and the phone section.

Rogers Dream GPS Problem

So I've had my dream since launch day in Canada, and the gps has been working fine until about a week ago. Recently my gps mostly refuses to lock, and when it dose, google maps shows me as being roughly 600km away from where I am.
I just went out for a walk to an area with no buildings or trees to block the sky, (I have had success locking from within my apartment building before, but just to make sure...), and it took about 30 min to establish a 'lock' on my position (600km away 5 km below sea level and moving at around 150 km/h).
GPS status showed between 5 and 6 satellites that it could see the entire walk. I then installed gps test and got roughly the same. I've tried rebooting several times, as well as leaving the phone off for about an hour.
Nothing seems to clear this issue up.
I was wondering if anyone else has had this problem, and if they got it fixed?
I'm currently running a rooted phone, did that several weeks (and a few reboots) before the gps issue cropped up.
Take it far away from tall buildings. Signals can reflect off of buildings and give you incorrect readings.
I used to be able to lock under a minute, now I can't lock at all. Same here.
hmmmm, I just opened up GPS Status 2 app and I'm not getting a lock either.
I'm guessing google maps is just using phone towers to approximate where I am.
I hope Endeavour didn't crash some sattelites on it's way to the space station lol
turns out my GPS is fine. I thought it worked inside my work place but it does not. It had no issues connecting while Iw as outside.
so I got in touch with rogers technical support, they put me in touch with HTC technical support. they said that it's most likely a hardware issue, and told me to get back to rogers. rogers is now saying it's an application issue, and are directing me to talk to google.
yey rogers....
sigh...
..EDIT..
and three factory resets later I have gps again...

[Q] AT&T Streak GPS problems?

I got my streak 2 days ago and have yet to lock a GPS signal after leaving it outside for 15 minutes and keeping it on all day next to a window. I've tried turning on/off the GPS and rebooting with no success. Any ideas?
Have you tried flashing the ROM?
not that it helps but mine locks almost instantly. This was with 1.6 and 2.1 that i currently have. I use GPS daily and this was the first thing I checked...
Have you tried in an open area away from buildings?
You may be near a window but say the satellites its trying to lock on to are come from the other side of the building/house?
For example I used to have an apartment on the 3rd floor facing north and it would take forever to get a lock near a window or even out on my balcony. The second i left my apartment and went down the hallway to the window on the other side of the building (south side) i'd get a lock instantly.
Not saying south is the way the device should be pointing, but your location does help you get speedy locks.
I haven't got my streak yet but i'm pretty familiar with reg-editing windows mobile devices to get a lock instantly (cab in my sig for example).
Make sure you have the correct aGPS server and aGPS is enabled (i don't know how to do that on android yet but look through menus and see if you can find that).
chizzhach said:
I got my streak 2 days ago and have yet to lock a GPS signal after leaving it outside for 15 minutes and keeping it on all day next to a window. I've tried turning on/off the GPS and rebooting with no success. Any ideas?
Click to expand...
Click to collapse
I had a similar issue, I did a factory reset and everything works great now!!! Maybe that will help....
Still no luck...
I tried a factory reset over the weekend and still had no success. My old HTC Fuze works fine in all the same places, so it is definitely an issue with the Streak and/or the build AT&T put on it.
I called Dell about this too - they suggested the device was working fine since it picks up a location when you choose the "Use wireless networks" in Locations. I tried to explain that this data come from Google's database of cell towers and WiFi hotspots, not the GPS signal, but I don't think they understood. I tried several other GPS diagnostic apps and none of them pick up any GPS signal or otherwise work at all, so I know there is something wrong.
I asked to escalate the issue and to get a replacement unit, so hopefully that does the trick.
Have you modified APN? (Remember to enable "supl")
Did you turn on the data connection?
New unit works
The new unit worked right away. I picked up 8 satellites sitting on my couch within 30 seconds - no where near line-of-sight with the sky and where none of my other gps-enabled devices work.

[Q] GPS Problems

Edit: I actually just though of something, I updated to NF1 about 2 or 3 weeks ago and the problem started happening within the past few weeks. Does the baseband control the GPS radio also?
I know this is a problem with the Note 3 across all carriers, but it also seems to be a stock software issue. I'm on an AOSP ROM so none of that really helps me. GPS will lock on to my current location, but it won't "follow" me and it loses it's connection after about a minute and then it will sporadically update my location. I noticed this for the first time last week (I've had the phone since April/May and it has worked fine up until now) when I was trying to use Maps to get to a town a half hour away. I would open Maps and it would find my exact location and give me point to point directions but before I even moved it would say "GPS Signal Lost" and wouldn't reconnect. After about 3 or 4 reboots I finally got it to lock on and follow me. One the way back I could get it to follow me at all.
I recently started playing Ingress since I work in NYC and live right outside of it so there are a ton of players, the problem is that the stupid map won't update my location so the marker usually just stays in the same location, but will spin around depending on which way I turn. It will also occasionally update my location, for example, on Sunday I was able to play for 2.5 hours because it would actually follow me for a good amount of the time, at about the 2.5 hour mark it pretty much stopped updating. I had walked 3 blocks from where it shows me at that point I got frustrated and went home. During my time where it actually "worked" it wouldn't be that accurate, I know GPS isn't accurate down to the exact foot/inch but this would be pretty far off. I'd be standing next to portal (shown by the picture) and it would say that it was 50 or 100 meters away!
I tried to play yesterday in NYC and it wouldn't even follow me at all over the course of about 5 blocks! I got frustrated and stopped playing the game. During this time I had flashed two different AOSP ROMs and neither have fixed the issue.
GPS Status shows all the correct info, except for "waiting for GPS location....". I saw that someone mentioned checking/bending the GPS contacts but I'm not sure which ones they are and don't want to screw anything up.
Does anyone else have these issues on AOSP ROMs and if so, did you manage to fix them?
I'm currently running:
C-ROM Kang v1.6 20140816
Kernel Version: 3.4.0-gd84d543
Baseband: N900TUVUDNF1

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