Database Users

Confused about SIM unlocking on a HTC Ozone (Verizon)

Hi all,
I got a HTC Ozone from Verizon. I know this phone supports CDMA/GSM networks. My phone is working on a CDMA network but it also comes a SIM card.
I have the following 2 questions:
If I remove that SIM card the phone still works on the CDMA network.
1. Does anybody know what is that SIM card for?
I have also tried to remove that SIM card and insert a SIM card that I have from AT&T. The phone just says that the card is invalid but it doesn't ask me for any unlocking code.
2. How do I enter the unlocking code on this phone?
Thanks a lot and sorry if this has already been asked but I haven't been able to find anything.

staryon said:
Hi all,
I got a HTC Ozone from Verizon. I know this phone supports CDMA/GSM networks. My phone is working on a CDMA network but it also comes a SIM card.
I have the following 2 questions:
If I remove that SIM card the phone still works on the CDMA network.
1. Does anybody know what is that SIM card for?
I have also tried to remove that SIM card and insert a SIM card that I have from AT&T. The phone just says that the card is invalid but it doesn't ask me for any unlocking code.
2. How do I enter the unlocking code on this phone?
Thanks a lot and sorry if this has already been asked but I haven't been able to find anything.
Click to expand...
Click to collapse
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
http://forum.xda-developers.com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.

HTC-OH_SNAP said:
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
http://forum.xda-developers.com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.
Click to expand...
Click to collapse
Thanks a lot! Everything is clear now.
Regards

hey guys,
I got the unlock code from Verizon (actually my company got it for me because I'm not the owner of the account) However, I don't know how to enter it.
If I insert a different SIM card (e.g. AT&T) it just says that the SIM card is invalid, and it doesn't give me the option to enter the unlock code like with other phones. I also tried to change the network to GSM.
Any ideas how I can do that?
Thanks

ok, I think I found it. Unfortunately they got an invalid code so they have to go through the whole process again

One slight problem for some of us, like me:
I'm about to purchase Ozone off-contract from VZ. VZ rep told me I'd have to put it on an account for 6 months in good standing to even get a consideration to be unlocked.
$350 for this? This is frickin' anti-competitive bull****, I'd be paying full price un-subsidized for the phone, I deserve an unlock.

labsONE said:
One slight problem for some of us, like me:
I'm about to purchase Ozone off-contract from VZ. VZ rep told me I'd have to put it on an account for 6 months in good standing to even get a consideration to be unlocked.
$350 for this? This is frickin' anti-competitive bull****, I'd be paying full price un-subsidized for the phone, I deserve an unlock.
Click to expand...
Click to collapse
I found mine already unlocked off eBay for about $290. It was an auction so obviously I can't claim you would pay the same, but it is an option if you don't want to submit to their rules.

as far as how long u have to be under contract... i was told by global support you have to have been a customer to 90 days prior to the unlocking and in good standing.
I upgraded a different line to get the ozone... put it on my primary account that same day and had it unlocked five minutes later. I think u talked to the wrong rep.

HTC-OH_SNAP said:
as far as how long u have to be under contract... i was told by global support you have to have been a customer to 90 days prior to the unlocking and in good standing.
I upgraded a different line to get the ozone... put it on my primary account that same day and had it unlocked five minutes later. I think u talked to the wrong rep.
Click to expand...
Click to collapse
Wrong rep? I was at a corporate Verizon store where their Small Business Specialist told me that.

Yep... wrong rep... Global support is different then Small Business Reps.
How many times has one rep told you something that was contradicted by another rep?
I was simply telling you what I was told right before they unlocked my sim.
As a matter of fact, I just bought a BB Tour off eBay that i put on my account and had it unlocked through global support within 5 minutes. Only requirement was I have been a VZW Customer for more than 90 days and I am in good standing.
Shoot, if you want maybe I'll activate your phone for you on my account and unlock it...

unlock my HTC OZONE
hey man i just got a verizone wireless HTC OZONE....Pls could u help me unlock it?

Hi all, how to enter code in that phone?

My unlocked Tilt broke, and all I can find on Craigslist is an HTC Ozone. My unlocked Tilt is on T-mobile, so I can't call Verizon to get an unlock code
Is there another way to do this?

jagooch said:
My unlocked Tilt broke, and all I can find on Craigslist is an HTC Ozone. My unlocked Tilt is on T-mobile, so I can't call Verizon to get an unlock code
Is there another way to do this?
Click to expand...
Click to collapse
Go to http://www.unlock-now.com/. Enter your IMEI and pay for an unlock code. Go to Settings, SIM Settings??, select Enter SIM Unlock code.

HTC-OH_SNAP said:
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
forum xda-developers com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.
Click to expand...
Click to collapse
Thank you sir...5 minute phone call and I'm unlocked and happy!

dkompile said:
Thank you sir...5 minute phone call and I'm unlocked and happy!
Click to expand...
Click to collapse
Same here,
where I work we do not get VZW anywhere in the building. AT&T actually came in and installed repeaters so I plan on getting an AT&T prepaid and put the sim in my phone then I can just switch networks. Is that possible?

I unlocked 2 phones with www.unlock-now.com they work great and fast. I unlocked an HTC Imagio and an HTC Ozone.

go the unlock code from htcunlockcode.info and following instructions came along the code.
1. Switch to GSM mode
2. Go to Personal
3. Go to Security
4. It will says "Please enter the sim unlock code to disable the SIM lock"
5. Enter unlock code.
6. Reboot.
Worked fo me! hope the instructions will be helpful, as I see lot of people asking this in different forums.
xoxoxo
Jane.

thanks very much！
find the option to enter unlock code finally！

I got a code here http://unlockcellphonecode.com/code-for-unlocking-htc-mobile-cell-phone and they sent me the code and instructions ..
using iwireless sim card in it now..

Unlocked Imagio gives no signal on GSM

Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?

I need to unlock my phone before I travel in a few days, how did you unlock your phone?

akomecr said:
Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?
Click to expand...
Click to collapse
Do you have a working SIM card from AT&T or T-Mobile in the SIM slot?
bastukee said:
I need to unlock my phone before I travel in a few days, how did you unlock your phone?
Click to expand...
Click to collapse
Call VZW and ask.

On ebay it's a ton of services about whitestone unlock, and my problem was an issue on the operating band of GSM for example in the USA you must use 950/1900 on other countries like Costa Rica you need 1800, thanks to all for your help

You should be able to contact VZW and have them unlock it so you can use whatever carrier SIM you have for the country/area you are in. The stock SIM is Vodaphone and I think will only work where Vodaphone service exists. Otherwise make sure the phone is in Global and not CDMA only. Go to the Settings Tab, click Menu then select Phone Network Mode select Network tab.

I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.

Hi, where do you enter the sim unlock code on Imagio?
Thanks.
devlspawn said:
I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.
Click to expand...
Click to collapse

I just got off the phone with Verizon in regard to this.
Below is what I found. The Global Verizon Rep will be happier if you enter the code while you are on the phone with them; they want to verify that it works. It actually took about 10 minutes.
Here is what I found: http://pdaphonehome.com/forums/htc-imagio/138569-how-unlock-verizon-imagio-sim-card.html
If you are going to be traveling abroad or simply want your Imagio to be unlocked its very easy to do and should only take about 3-5 minutes on the phone with Verizon.
Call 1(800)-711-8300 from a different phone, enter your Verizon phone number, then select option 2.
Tell them that you will be traveling abroad and plan to just buy a pre-paid SIM card when you get there, and that you simply need the unlock code for your phone. They will check your account standings, and then give you an 8 digit code.
You need to enter the code in the security section of your phone.
With TF3D...
Start>Settings> All Settings> Personal> Security
Without TF3D Enabled...
Start> Settings> Personal> Security
One you do this, soft reset your phone and you are all done. I can take my work phones SIM card (AT&T), put it in my Imagio, and use my Imagio for work now. I did not test the data yet because I do not have data on my AT&T plan. Although if anyone does this and wants to check it, keep in mind you will have to change the number for the data line. both Sprint and Verizon use #777. I am not sure what AT&T or TMobile use.

I have an Imagio from VERIZON.
I had unlocked the GSM network, Should I Unlock the CDMA network as well if I want to use the CDMA Net work?
or I jus need 1 unlock code for both GSM and CDMA?
So, I will have 2 no. in 1 phone one is injected, and another one is using sim card.

AT&T On G1

I wish to sell my g1 to my friend who has AT&T, sorry in advance if there is a thread on this I could not find any, So how could i get AT&T to work on a g1?

First, you have to have the G1 unlocked. TMO will do this for free if your account has been in good standing and you've owned your G1 for over 90 days. After that, your friend has to get an ATT sim to throw in (or theres a backward way using a different APN list). However, keep in mind that your friend WILL NOT be able to use 3G on ATT with the G1 ever. The G1 is hard coded to only function on TMO's 3G bands and it cant be changed.

1. Get Imei Code, It is behind the battery, you can go to photo status to find it, or you can dial *306#
2. Call TMobile requesting unlock code, provide them the IMEI code, and within 24 hours you will recieve it.
3. Insert ATT sim, A Sim unlock menu will pop up, type in the sim unlock code.
4. ???
5. Profit!

This indeed works well. Keep in mind the G1 cannot connect to 3G.

Thanks guys

Limited service w/o Data foreign SIM

I am trying to see if I can use my limited skills to fix the no data problem I am having. I unlocked my motorola Atrix and I put in a local SIM (Softbank). I get voice/text fine, not data though, even with correct APNs (verified APNs with another phone).
So what I am looking for is to get a list of people who have unlocked their phones and use them on different carriers. I would like to know this information:
Did you activate the phone with AT&T SIM?
Did you activate the phone in the US?
What country are you using your phone in?
What is the MCC of your carrier (in APN)?
Were the APNs preloaded or not?
Are you able to get data to work? Voice?
I think that is all I need.....like I said I am not a developer and it may not be useful at all but I want to try.

Not received it yet but as soon as I do I'll post the requested info.
Sent from my Nexus S

how would i unlock the atrix.
i have and atrix that i use in the US, but i work in angola africa...how would i unlock the phone to use a local gsm sim card..in not worried about data but would like to use the phone while im out of the US..

CellUnlock.net does it, $40 but there are codes on XDA (I forgot were) that give you 50% off

Verizon

Anyone check to see if other gsm sim cards would work in the Verizon version of the moto e4?

Also will this verizon model work on Jio network (850 band available in this set) in India?

I can confirm it works with AT&T Freedompop GSM SIM after buying a $2 unlock code on ebay. Noted it picks up LTE bands 2,4,5,17. Band 5 is the 850 Mhz frequency.

Whyzor said:
I can confirm it works with AT&T Freedompop GSM SIM after buying a $2 unlock code on ebay. Noted it picks up LTE bands 2,4,5,17. Band 5 is the 850 Mhz frequency.
Click to expand...
Click to collapse
You able to place calls??

juggamonkey said:
You able to place calls??
Click to expand...
Click to collapse
I use T-Mobile and after buying the SIM unlock on eBay, I am able to use both voice and data.

That's crazy cricket doesn't allow voice calls for me .I ordered unlock code from eBay also

juggamonkey said:
That's crazy cricket doesn't allow voice calls for me .I ordered unlock code from eBay also
Click to expand...
Click to collapse
You may need to change the settings to use T-Mobile/GSM network or something like that. Some people mentioned it in the slickdeals forum:
https://slickdeals.net/f/10418732-verizon-moto-e4-prepaid-39-88-walmart

juggamonkey said:
That's crazy cricket doesn't allow voice calls for me .I ordered unlock code from eBay also
Click to expand...
Click to collapse
When I first inserted the cricket sim, it wont allow the voice calls. I switched the preferred network from 4g to 3g, the calls worked. Switched it back to 4g and they still work. Try doing this, it works..
EDIT: Remember, it switches from LTE to 3G when making the calls. I got the unlock code from ebay for $2.09.

cyclops13 said:
When I first inserted the cricket sim, it wont allow the voice calls. I switched the preferred network from 4g to 3g, the calls worked. Switched it back to 4g and they still work. Try doing this, it works..
EDIT: Remember, it switches from LTE to 3G when making the calls. I got the unlock code from ebay for $2.09.
Click to expand...
Click to collapse
Hey thanks ! That worked

so, 100% sure that it works to make calls, data and sms when try unlock code from ebay? is yes, i´ll buy one to try in México

I unlocked mine with a code off eBay. I am currently using it on Cricket(At&t). Everything is working fine..data, calls, texts, MMS. Just had to find the correct APN settings. From my understanding...it should be usable on Sprint/Boost but who would want to.

Hi, anyone know how to dial special numbers like *611 or *264 when your using another sim (from other carrier, nota Verizon) ? Because im trying but always appear +1 simbol before i dial

My friend bought the Verizon prepaid version and isn't able to connect to many WiFi networks, like the airport ones (he tried in a couple different airports and none worked), any ideas how to fix that?

I unlocked my verizon E4 through ebay and checked it works with Jio in Mumbai -
4G was working without setting up the APN - just put the sim

I unlocked mine for $2 on ebay and my at&t sim works. sms does have a slight delay sending at times but lte and calls work.

This might sound like a stupid question, but this could be used with a Verizon post-paid SIM, correct? My son has the HTC 10 and it got dropped in water but he is away at school. He should be able to just run to Target, grab one for $40, and take that nano SIM out of his bad HTC 10 and pop it in the Verizon Pre-paid Moto E4 and that's it, correct? No need to call Verizon or anything?

acejavelin said:
This might sound like a stupid question, but this could be used with a Verizon post-paid SIM, correct? My son has the HTC 10 and it got dropped in water but he is away at school. He should be able to just run to Target, grab one for $40, and take that nano SIM out of his bad HTC 10 and pop it in the Verizon Pre-paid Moto E4 and that's it, correct? No need to call Verizon or anything?
Click to expand...
Click to collapse
I believe that is correct from what I've read here.
Supposedly, already activated Verizon post-paid sims are good to go. It's when you try to activate the Verizon prepaid phone that you run into problems because the prepaid IMEI is NOT whitelisted. Of course, 'm only repeating what I've read. I don't use Verizon, so YMMV.

acejavelin said:
This might sound like a stupid question, but this could be used with a Verizon post-paid SIM, correct? My son has the HTC 10 and it got dropped in water but he is away at school. He should be able to just run to Target, grab one for $40, and take that nano SIM out of his bad HTC 10 and pop it in the Verizon Pre-paid Moto E4 and that's it, correct? No need to call Verizon or anything?
Click to expand...
Click to collapse
Also not a Verizon user here, but as I understand it, putting postpaid VZW sim in a prepaid device that hasn't been active on a prepaid account will result in a lock being put on your postpaid account. This will necessitate a call to VZW customer service to 'reactivate' the account - no calls messages or data until you make that call (from another line)
This is what I recall from discussion around similar use case in the Moto e 2015 forums. Ymmv.

dandrumheller said:
Also not a Verizon user here, but as I understand it, putting postpaid VZW sim in a prepaid device that hasn't been active on a prepaid account will result in a lock being put on your postpaid account. This will necessitate a call to VZW customer service to 'reactivate' the account - no calls messages or data until you make that call (from another line)
This is what I recall from discussion around similar use case in the Moto e 2015 forums. Ymmv.
Click to expand...
Click to collapse
Hmm... That could be a problem, at least in the short term, but he was able to come up with a Verizon LG G2 and popped his SIM in and it worked. A couple days in rice may help, but I have my doubts.
In the mean time, since Target had these on sale for $39.99, I picked one up (my local store had about a dozen in stock) in case the phone is dead and he decides not to get it repaired under the service agreement by paying the deductible (which is $150 I think). Not going to open it for the time being, but will see what happens as time goes on.
I am a little concerned when you say "will result in a lock being put on your postpaid account", since this account has 3 lines in it and neither of us is the account holder. :/ To you have a link back to that information?

I read that they freeze your account and won't let it work with the prepaid phone (on Slickdeals)