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I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog
It isn't related to the "vibrate on connect" feature is it?
No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?
The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).
I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.
any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.
Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!
Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.
Anyone else have this problem? Everytime I call anyone they say I sound like a robot and they can barely understand me, its definitely the phone and wondering if this is a common issue or I just need to go replace my phone. Also being inside the 14 day return, can i just go in there and get another phone from tmobile or do i have to send it off?
i had a similar problem, i was on the phone with my gf the other night while in a car and she couldn't understand me because of all the noise, this may be because there is no second noise canceling mic. the funny thing is when i use to call on my g1 it wasn't a problem and that phone only has one mic, this is making me reconsider and go back to HTC
With all the phones getting noise canceling mics, I am starting to wonder if they really help alot....iPhone, Nexus, Droid X even has 2...
I saw some vid test of iPhone noise canceling and it didnt seem to work.....
2071 said:
i had a similar problem, i was on the phone with my gf the other night while in a car and she couldn't understand me because of all the noise, this may be because there is no second noise canceling mic. the funny thing is when i use to call on my g1 it wasn't a problem and that phone only has one mic, this is making me reconsider and go back to HTC
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Take the phone back and exchange it for a new handset. I have no problems at all. After reading this post, I even tested it out and called a few friends and asked them if they could hear me ok both on the phone and on speaker.
If you're talking about the HTC HD2, that's the worst OS ever. Windows? Seriously? Over Android?
Well, if it's any help:
My first Vibrant had a faulty headphone jack, that would short out at the slightest touch. I'm talking: 'brush-the-cable-or-jack-and-it-shorts' shorting out. It was completely unacceptable.
And that's what kind of worries me with the phone. It doesn't rattle or anything, and is solid in terms of plastic construction -- but it just feels cheap.
I guess we'll find out more in the coming weeks. Thanks for reporting that microphone issue. I'll be asking my friends to report on my voice quality to ensure that mine is working properly.
I have the exact same problem....this only after I rooted... what the heck is going on?
There's no automatic gain control. The mic input easily clips. Most other devices adjust the input to the noise floor where a loud voice easily walks over the background.
Any solujtion guys?
I don't have any solution, but I can't hear and they can't hear me when I'm driving in my car. Never was an issue with my G1 or MT3G. I've been using the headphone w/mic that came with the phone for when I'm driving. (to cheap to buy a bluetooth headset) I did cut one of the sides off of that so it's just for one ear now. (left the side with the mic obviously.)
As of about 2 weeks now, i have been getting this same complaint from a few people. They used the exact term "u sound like a robot or something" i have no clue what it may be and im past my 14days, thinking about just calling tmobile and complaining b/c its getting annoying.
$5 says one of you in this thread has your finger over the mic hole... just saying.
I noticed through the Bluetooth in my car which has always worked flawlessly my Vibrant comes through as having really muffled scratchy sounds at times. Full signal strength. I sound bad and the person talking sounds bad. This works flawlessly with my 5800, 3 iPhones, E65. All on the same routes I use every day.
s15274n said:
$5 says one of you in this thread has your finger over the mic hole... just saying.
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I tried that and it didn't help. The microphone was saturated and clipping. The other party couldn't hear anything over the noise.
while driving I have been told that I sound like I am under water.
this was one of the reasons, I traded in mine for a new unit. waiting on a fix
this happens to me especially when i'm driving and i have the air on high. Im sure it doesn't help that i have a 3inch exhaust and a big turbo making noise either though
I have the same problem on my UK version (Galaxy S).
I have tinkered with the voice TX levels in one of the service menus but it made no difference. No matter how loud I speak into the mic it never gets louder at the other end! It's only just audible and it's driving my friends mad to the point where they can't be ar5ed to phone me!!!!!!!!!!!!!
Thanks guys.
I just want to jump in here even though this is an old thread so i can log my complaint too - the voice quality of the mic microphone on this phone is really poor - i am under the 14 days return and i'm am really close close to returning both of them i bought... anybody come up with a fix? A replacement microphone with better quality would probly go a long way.
I've been getting complaints from the other side as well. Even when using the voice recorder it doesn't sound very clear. I've been using the headset a lot, but I don't think its any better w/o it. Oh and also, often I try to use voice search and it says i didn't say anything... I then plug unplug and then it works. Dunno whats going on.
Also, I put it to charge yesterday, and it wouldn't turn on - only the home keys were lighting up. So I pulled out the battery and it smelled burned. Still does 24 hours later.
But it seems to be working fine anyway.
How long does warranty replacement take if ur past 30 days?
Thanks!
The vibrant is pretty much unless for me for phone calls. I switched back to my nokia N900. i can not make phone call from in my car the people on the other line can not hear me at all. Even in quiet areas its still muffled/choppy. My finger is not over the mic hole. My nokia has no problems with this at all even in a very very loud car with the windows down going 60.
I've tried and tried...I've massaged the cfg file till I'm blue in the face...but nothing has helped my TF's speaker balance; the right is far louder than the left.
I think I'm going to RMA it.
One thing that's interesting is that if you tap on the left side edge..you can get the left speaker to be really loud for a second (but distorted) sort of like having a short in a car stereo speaker installation.
I've had the same issue since April. I gave up and decided to RMA it. They have turned it around very quickly - now just need to see if they have fixed the problem.
They fixed the speaker balance with the 2nd 3.1 update last month yo. If that didn't fix it for you then sounds like a hardware issue.
I called Asus and got an RMA number...this was going to bug me forever.
Now I'll be without the TF or the dock for a while...(my dock is RMA'd for the power drain issue.)
You have a hardware issue that's why balance fix doesn't work. Its a lose speaker connection somehow tapping it makes it work for a little while. You don't realize the left speaker does not work because you can slightly hear the right speaker from the speaker holes on the left even if you cover the holes on the other side. After all they are situated in the same unit. Same thing happened to me. 35 days into my purchase. Brought it back to the store and was offered RMA but i demanded a replacement.
How long have you had yours. I would always opt for a replace rather than repair.
cruks said:
You have a hardware issue that's why balance fix doesn't work. Its a lose speaker connection somehow tapping it makes it work for a little while. You don't realize the left speaker does not work because you can slightly hear the right speaker from the speaker holes on the left even if you cover the holes on the other side. After all they are situated in the same unit. Same thing happened to me. 35 days into my purchase. Brought it back to the store and was offered RMA but i demanded a replacement.
How long have you had yours. I would always opt for a replace rather than repair.
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I have the same issue. Update didnt work. Its a B5 and can exchange but what serial series should i go for? Im still within the exchange period but im not sure if toys r us will have the newest ones.
I had the same issue from day one. When none of the updates fixed the problem I RMA'd it. They just sent it back with the same problem as if nothing was wrong. I have now had to take it back to the retailer, but all they will do is RMA it again. All a bit frustrating.
Probably not a hardware issue.
My B4O had it, the B5O had it and the brand new B6O has it.
I refuse to believe that there's a serious disconnection of the speaker in all three. Here's a test, go to this YouTube video on your TF and listen to it.
http://www.youtube.com/watch?v=QUMxZ34Ptco
On your PC you'll notice that the sound only comes out of the left channel starting at 0:44. On the Transformer the same effect is there as well. The right speaker is completely dead at 0:44 and all of the sound comes from the left side which is usually quieter than the right.
I'm beginning to wonder if this is maybe some issue with stereo sounds and possibly mono sounds being played through the right speaker only instead of both. The left speaker is indeed working. The video above proves it.
has anyone else noticed a rhythmic static noise in the earpiece when making calls?
wondering if this is normal for the phone (it sounds like electrical interference), or if there's something going on specifically with mine.
it could be easy to miss unless you're listening for it - it blends in with the normal background static of the call.
but i hear it also when making VoIP calls when they're connecting, which should be dead silent.
i realized it doesn't matter if you're on a call or not.
and the noise is more or less the same if you've got your ear against the phone or the rear battery cover.
it's the same with the volume muted and on airplane mode.
the one time it went away completely was after i turned the screen off, but this wasn't always the case.
Video Recording too
t-o-f-u said:
i realized it doesn't matter if you're on a call or not.
and the noise is more or less the same if you've got your ear against the phone or the rear battery cover.
it's the same with the volume muted and on airplane mode.
the one time it went away completely was after i turned the screen off, but this wasn't always the case.
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I have a constant sound in my videos recorded as well... Like "tuk....tuk....tuk..."
NemesisMB said:
I have a constant sound in my videos recorded as well... Like "tuk....tuk....tuk..."
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so you hear it too. maybe all of 'em do this? sharp after all is known for their displays, not their audio
can someone else give the top back of their phone(s) a listen, with the screen on, to see if they hear the rhythmic static noise as well?
i tried to go to best buy to test a phone there, but all they had was dummy display model.
erm, dozens of people on here and nobody can just say "yes my phone does this too" or "no yours is defective, you should replace it". anyone?
i got the phone back from sharp service yesterday. new phone doesn't seem to be making that static noise.
t-o-f-u said:
i got the phone back from sharp service yesterday. new phone doesn't seem to be making that static noise.
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There's no Sharp service around my place. What did they do to the phone?
I just got my moto x Pure a few days ago and i noticed when i receive a text message i get this pop noise after the notification sound stops playing. I went in the settings to change the notification sound and as im switching between them they all have a pop noise always after there done playing or sometimes before playing. If i try to change the ring tone it doesn't happen, they start and end fine with no pop noise. I remember having a similuar issue with my nexus 4 and to remedy the situation i would disable touch sounds and vibration but it doesnt seem to help with this phone.
Someone on reddit said he had the same issue. Anyone else experience this ?
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
robjbw said:
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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i adjusted the bass in the audio equalizer and it seems to help with ring tones like the zeta, at least i think it did.
I dont get the pop noise when i play a youtube video or listen to google music, so its weird to me.
robjbw said:
Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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Thank you for posting this. Now I know I'm not the only one with the problem. I was worrying I'd have to do an RMA, but maybe this'll be fixable with a software update.
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
carlz28 said:
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
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I don't want to highjack the thread, so we should probably move here to discuss crackling: http://forum.xda-developers.com/moto-x-style/help/bad-speaker-crackling-t3200536
The speaker crackling and pop noise after notifications may be seperate issues
ciproxr said:
The speaker crackling and pop noise after notifications may be seperate issues
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Pretty sure they are. I have both though. I notice the pop very easily at night. I have a few apps set to priority, so they'll ring even when I'm sleeping. Last night I got a couple notifications and definitely heard an audible pop about a second after the tone stopped playing. It seems like it happens when power is being cut to the speaker.
My Nexus 6 had similar QC issues. The phone stopped detecting SIM cards about a month after I bought it. Moto sent me a replacement which I sold because it was NIB. Beginning to worry that Lenovo is cheaping out a bit too much on their flagships.
I don't have my phone in hand yet so...has anyone tried some third party ringtones or notifications? The reason I ask is because I imagine it's possible that the default recorded sounds may have some type of silent space after the "music" or the sound stops causing this. Maybe somebody can try a few home made ones to see if it still happens.
Yes i tried third party notification sounds. Same thing happens
Anyone else affected by this bug
Getting the pop noise as well. It's very noticeable. I'll hold off for awhile and see what Moto does about the issue.
I've got it as described above. Sounds like power coming on and then cutting off. Reminds me of powering on and off an old boombox from the 80's.
Sent from my XT1575 using Tapatalk
I have no POP noise at all. As I said before I think it has to do with the earliest batches that were delivered. Even though I ordered on the second day of pre-order I received mine several days after many others. Maybe I got mine from a second, or later batch?? No speaker distortion either even at full volume!
Decided to return it and get another one. Maybe I just got one of the bad batches. I also had a small scratch on it right out of the box. Would've ignored the scratch if everything else was good... but I can't unhear the speaker crackles and pop.
waiting now for return authorization for this problem, which is a little hairy because I'm not the original owner. I do have the receipt though--shouldn't the warranty transfer?
That pop noise very noticable when using viber...
Also try to press keyboard keys and put the speaker closer to the ear... Its like speakers are turn on/off ...
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
jayochs said:
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
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Maybe with custom kernel it could be fixed?
perhaps, but who knows anymore. lol
Sent from my Moto X Pure Edition